Services
Please note that you are seeing only a small selection of services. Select a service (ie DAY CENTRES or ADVICE SERVICES), facility (ie HOUSING ADVICE or MUSIC CLASSES) or a city/geographical area (or any combination of these) to see complete results.
If you would like your service to be included, please download and complete an entry form.
Advice services
Food for the Homeless
Free food
Food Not Bombs
Website: bit.ly/bfzmxE
Saturday:
5pm–6pm
(alternate Saturdays, the Narroway)
Free food
For details, please email the group.
Liss Homeless Run
Tuesday:
8pm–8:30pm
(nr hotel)
Clothing
Free food
Clothes and toiletries.
Plaistow Women's Group
Thursday:
9pm–10pm
Free food
Hot meals, tea and coffee.
Polish Catholic Centre
Leisure activities
Social centre for the Polish community.
Wolverhampton Asylum Seeker Refugee Services (WARS)
Tuesday:
2pm–4:30pm
(women-only advice surgery)
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday, Thursday, Friday:
2pm–4:30pm
(appointments only)
Accommodation advice
Benefits advice
Careers advice
Education & training
Free food
Housing advice
Helps asylum seekers and refugees in the areas of housing, education, employment, benefits and family reunion. Volunteering project gives asylum seekers and refuges a chance to improve their employment prospects by gaining valuable experience.
184 Camden
Monday:
9:30am–3pm
Wednesday & Thursday:
9:30am–5:30pm
Thursday & Friday:
9:30am–9pm
Accommodation advice
Advocacy
Benefits advice
Counselling
Drugs workers
Housing advice
Outreach workers
Open-access drugs service for the people of Camden. Phone or email.
999 Club (Lambeth & Lewisham)
Winter shelter:
1 January to 31 March
Monday–Sunday:
8am–8am
Monday–Friday:
10am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Free food
Housing advice
Laundry
Leisure activities
Medical services
Mental health
Sexual health advice
Tenancy support
Referral to the winter shelter (15 beds) only from 999 Club. Dry. Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
999 Club (New Cross)
Monday–Friday:
10am–5pm
Advocacy
Education & training
Free food
Laundry
Leisure activities
Ace of Clubs
Monday–Friday:
12am–5pm
Saturday–Sunday:
12am–2pm
Bathroom/showers
Dentist
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Outreach workers
Pavement stockists
For people aged 16+. Free professional advice and emotional support, meals, laundry and shower facilities, healthcare and leisure activities.
Ackee Housing Project
Monday–Friday:
10am–4:30pm
Accommodation advice
Careers advice
Education & training
For single homeless black women (17-25) with low support needs and a local connection to Haringey. Please phone first.
Acton Homeless Concern
Alcohol workers
Barber
Benefits advice
Clothing
Counselling
Dentist
Drugs workers
Education & training
Food
Foot care
Call for the times of their wide range of services.
ADFAM
Counselling
Information, counselling and support for families and friends of drug misusers. Listings of local support groups.
Advisory Service for Squatters
Monday–Friday:
2pm–6pm
Accommodation advice
Housing advice
Legal and practical advice to squatters and other homeless people. Please ring first or email first. Phone 0845 644 5814 if you are calling on a land line from outside London.
Agape
London
Wednesday:
8pm–8:30pm
(nth side, Waterloo Br)
Free food
Sandwiches and hot drinks.
Al-Hasaniya Moroccan Women's Centre
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Advice and assistance for Moroccan and Arabic-speaking women and their families on: benefits, housing, homelessness, domestic violence, health, and mental health. English and Arabic classes.
Albert Kennedy Trust (London)
Monday–Friday:
10am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Supports lesbian, gay, bisexual and trans homeless young people and provides them with homes where they can live and rebuild their lives. In an emergency, phone the LGF Helpline (0845 3303030, 6pm-10pm) or the London Lesbian & Gay Switchboard (0207 837 7324).
All Saints' Church
Tuesday & Thursday:
10am–12am
Free food
Outreach workers
Outreach workers links
Mission statement: Making and maturing disciples of Jesus Christ.
Alone in London
Monday–Friday:
9am–1pm
Monday–Friday:
2am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Internet access
For people aged 16-25 who are homeless or about to become homeless. Bring ID and proof of income if you can.
Ambrose King Centre
Thursday:
9am–4pm
Wednesday:
12am–4pm
Monday:
9am–6pm
Tuesday & Friday:
9am–3pm
Counselling
Medical services
Sexual health advice
Drop-in sexual health advice and counselling. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. The Open Door and East One clinics are appointment-only - ring for opening times on 020 7377 7306.
American Church
Monday & Tuesday:
10am–12am
Thursday–Saturday:
10am–11am
Art classes
Clothing
Free food
Pavement stockists
Entrance in Whitfield Street. Fellowship, nourishment, clothing and support. They believe that building relationships helps us function better in our diverse society.
Anchor House
Tuesday & Wednesday:
9:30am–4:30pm
(CSCS/English/Maths)
Monday–Friday:
9:30am–4:30pm
(e-learning)
Monday–Thursday:
10am–12am
(ESOL)
Monday:
3pm–5pm
(nurse)
Tuesday:
9:30am–12am
(Job Centre)
Tuesday:
10am–1pm
(job club)
Accommodation advice
Alcohol workers
Art classes
Careers advice
Drugs workers
Education & training
Internet access
Medical services
Mental health
Music classes
Anchor House is a educational life-skills centre, with beds for 120 homeless people. It aims to help residents develop aspirations, confidence and self-esteem to enable them to move towards leading independent, self-fulfilling lives. Their services - far too many to list! - include regular Alcoholics Anonymous and Cocaine Anonymous meetings, sport and games sessions, art and singing.
Ania's Poland Recruitment Agency
Careers advice
Ring for appointment.
Antidote (LGBT drug & alcohol support)
Thursday:
6:30pm–8:30pm
(drop-in)
Thursday:
6pm–8pm
(acupuncture drop-in)
Alcohol workers
Counselling
Drugs workers
Medical services
Lesbian, gay, bisexual and transgender drug and alcohol project. Information and support on safer use. Complementary therapies, counselling, keyworking. Drop-in, phone or email.
Asha Projects
Monday–Friday:
9am–5pm
Monday–Friday:
9am–5pm
(phone for appointment)
Accommodation advice
Advocacy
Legal advice
Outreach workers links
Advice, help and referral for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.
Ashiana Network
Monday–Friday:
9:30am–5pm
Advocacy
Counselling
Legal advice
Outreach workers
Help and advice for South Asian, Turkish and Iranian women in London who are experiencing domestic violence. In an emergency, please call 999.
ASLAN (All Souls' Local Action Network)
Saturday:
5:30am–8:30am
(hot soup and sandwiches at Covent Garden, Milford Lane, Surrey Street, Strand and Waterloo)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Clothing
Counselling
Debt advice
Free food
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Outreach workers links
Tenancy support
Social activities on Saturday evenings at the Clubhouse, by invitation. Mentoring. Tea runs.
Axe Street Project
Monday & Friday:
9:30am–5pm
Tuesday & Wednesday:
9:30am–9pm
Thursday:
9:30am–7pm
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop-in or phone.
Aziziye Mosque
Monday–Sunday:
11am–11pm
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Drop-in for advice and support on issues including housing, family and substance use. Languages: Turkish & Arabic. Interpreters available for other languages.
Barking & Dagenham Homeless Persons Unit
Monday–Friday:
8am–8pm
(call centre - 020 8215 3009)
Accommodation advice
Housing advice
Outside office hours, phone 020 8594 8356.
Barnardo's (Families in Temporary Accommodation Project)
Monday–Thursday:
9am–1pm
(phone for details)
Friday:
2pm–5pm
(phone for details)
Monday–Thursday:
3pm–5pm
(phone for details)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers
Advice and information service for families in temporary accommodation, including refugees and asylum seekers, who have multiple problems. Surgeries in local centres (currently Brixton, Tower Hamlets and Westminster - ring or contact via fita@barnardos.org.uk for details) provide casework on housing, health, education and immigration appeals. Activities for children and family support groups.
Barnardo's (Young Women's Project)
Monday–Friday:
9am–5:30pm
(office hours)
Monday & Wednesday:
12am–3pm
(under 14 drop-in)
Monday & Wednesday:
2pm–5pm
(over 14s drop-in)
Advocacy
Alcohol workers
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Sexual health advice
For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden.
Barnardo's (SEone Service)
Monday–Friday:
10am–5pm
Advocacy
Counselling
Outreach workers
Works with 12- to 17-year-olds in south London involved in or at risk of sexual exploitation. Contact by email or phone.
Barnet Homeless Persons Unit
020 8359 2000
Housing Advice Team
Barnet House
1255 High Road
Whetstone
London N20 0EJ
Website: bit.ly/17rYPb
Monday, Tuesday, Thursday, Friday:
9am–5pm
Wednesday:
1:30pm–5pm
Accommodation advice
Housing advice
There is sometimes a two- or three-week wait for an appointment, but if you are desperate, try to get an emergency appointment. Outside office hours, phone 020 8359 2000. Text Number (SMS): 07781 473279
Barnhill
Monday–Friday:
8:30am–5pm
Alcohol workers
Counselling
Drugs workers
Accommodation for 5 single homeless men aged 17-55. Can accept ex-offenders and those with alcohol, drug and mental health support needs.
Bikeworks
Education & training
Train as a bike mechanic - excellent organisation. See the article in issue 40.
Blackfriars Road CDAT Team
Monday:
2pm–4pm
(drop-in)
Alcohol workers
Drugs workers
Medical services
Mental health
Mental health
Needle exchange
Bloomsbury Central Baptist Church
Sunday:
1pm–3pm
Free food
Limited number of tickets for Sunday roast available at 10.30am.
Blue Cross Hospital (Hammersmith)
Monday & Tuesday:
9am–12am
Wednesday:
9:30am–12am
Thursday & Friday:
9am–12am
Monday & Tuesday:
2pm–5pm
Thursday & Friday:
2pm–5pm
For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. For out of hours emergency, please call 0207 932 2370.
Blue Cross Hospital (Merton)
Monday–Friday:
9am–12am
Monday–Thursday:
2pm–4pm
(phone for an appointment)
For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. For out of hours emergency, please call 0207 932 2370.
Blue Cross Hospital (Victoria)
Monday–Friday:
9:30am–12am
Monday & Tuesday:
2:30pm–4pm
Thursday & Friday:
2:30pm–4pm
For pet owners on a low income, usually a means tested benefit or pension with no other means of income.
Blue Cross Mobile Veterinary Clinic
London
Website: bit.ly/l5oDe
Monday:
10am–12am
(Bethnal Green Road)
Monday:
1:30pm–3:30pm
(Bethnal Green Road)
Wednesday:
10am–12am
(Hackney Town Hall car park)
Wednesday:
1:30pm–3:30pm
(Hackney Town Hall car park)
Thursday:
10am–12am
(Islington Town Hall)
Thursday:
1:30am–3:30pm
(Islington Town Hall)
Friday:
10am–12am
(Walthamstow Town Square)
Friday:
1:30pm–3:30pm
(Walthamstow Town Square)
For pet owners on a low income, usually a means-tested benefit or pension with no other means of income. On a first-come-first-served basis. Some cases may need to be referred to the Victoria hospital.
Brandon Centre
Monday:
9:30am–8pm
Tuesday & Thursday:
9:30am–6pm
Wednesday:
9:30am–7pm
Friday:
9:30am–5pm
Counselling
Medical services
Sexual health advice
Counselling, therapy, contraceptive advice and info for people aged 12-21. Phone 020 7267 1321 for a contraceptive appointment. Drop-in or phone.
Break the Cycle
Monday–Friday:
9am–5pm
(Evening appointments till 7pm on Tuesdays)
Advocacy
Drugs workers
A service user forum and an independent support group set up by current and ex-users of Enfield drug treatment services.
Brent Alcohol Counselling Service
Monday–Thursday:
12am–7pm
(appointments)
Advocacy
Alcohol workers
Counselling
Medical services
One-to-one counselling for people with alcohol problems, and support for those close to them. Detox services.
Brent Centre for Young People
Monday–Thursday:
9:30am–7pm
Friday:
9:30am–5pm
Monday:
4pm–7pm
(drug and alcohol drop-in)
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Advice, information and support for young people with drugs and alcohol issues, or with mental health problems.
Brent Homeless Persons Unit
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Office hours: 020 8937 1234 and ask to speak to the Duty Homeless Persons Officer. Outside office hours: 020 8937 1234.
British Red Cross London Refugee Support Service
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Bedding available
Benefits advice
Housing advice
Legal advice
Outreach workers links
For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.
Brixton Advice Centre
Monday–Thursday:
10am–12:15am
(welfare/benefits)
Tuesday:
10am–12:15am
(housing)
Thursday:
5:30pm–6:30pm
(housing)
Wednesday:
10am–12:15am
(debt)
Tuesday:
10am–12:15am
(employment)
Thursday:
5:30pm–6:30pm
(employment)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Legal advice
Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.
Broadway Day Centre
Monday–Friday:
10am–1pm
(drop-in)
Monday–Friday:
2pm–4pm
(appointments)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Mental health
Mental health
Safe keeping
Sexual health advice
Tenancy support
Mission: To support, challenge and inspire on the journey from street to home.
Broken Rainbow
Advocacy
Counselling
Sexual health advice
Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence.
Bromley Homeless Persons Unit
020 8313 4831
London Borough of Bromley
Joseph Lancaster Hall
Civic Centre
Bromley
London BR1 3UH
Website: bit.ly/PeSmL
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Phone for an appointment. 24 hour emergency homelessness service: 020 8464 4848.
Camden Calling
Leisure activities
Music classes
London-based social enterprise hosting live music events that feature homeless and vulnerable people alongside proffesional musicians. All events are part planned, produced, performed and promoted by group members. Funds are reinvested in the project and the personal development of members.
Camden Housing Options
020 7974 5801
London Borough of Camden
Town Hall Extension
Argyle Street
London WC1H 9BF
Website: bit.ly/gXBOw
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
Wednesday:
9:30am–12:30am
(advice for Somali speakers)
Accommodation advice
Housing advice
Outside office hours, phone 020 7278 4444.
Camden Road Baptist Church
Thursday:
10:30am–12am
Free food
Cardboard Citizens
Monday–Friday:
10am–6pm
Advocacy
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Music classes
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants.
Cardinal Hume Centre
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Education & training
Housing advice
Internet access
Medical services
Mental health
Mental health
Sexual health advice
Works with young people, badly housed families, refugees, asylum seekers and migrants, helping them to obtain employment and to break out of the cycle of homelessness and social exclusion.
Caris Islington Churches Cold Weather Shelter
1 January to 31 March
Monday–Sunday:
7:30am–8:30am
(self- or agency referrals; phone ahead)
Bathroom/showers
Free food
Laundry
Outreach workers links
Age 18+ mixed. Beds for 15 (separate area for women). The shelter extends an invitation to appropriately-referred, verified rough sleepers (including some self-referred) to be guests in their project for up to 4 weeks. Their focus is on simple, genuine hospitality, respite from rough sleeping and associated activities, and an opportunity to engage support services aimed towards ultimate self-sustainability.
CASA
Monday–Friday:
10am–5:30pm
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Sexual health advice
Alcohol and drug assessment, counselling and group work. Specialist parent, LGBT and older people's services, supported move-on housing, and much more. For people in Camden and Islington.
Central and NW London Substance Misuse Service
Monday–Friday:
9am–5pm
Counselling
Drugs workers
Medical services
Centrepoint
Accommodation advice
Housing advice
For people aged 16-25. Ring first. Daily vacancies.
Chelsea Methodist Church Pastoral Care
Monday, Tuesday, Thursday:
9am–3:45pm
(last laundry at 1pm)
Food
Laundry
Pavement stockists
Choir With No Name
Monday:
7pm–9pm
Free food
Leisure activities
Music classes
Choir for homeless Londoners with upcoming gigs in pubs and festivals. Dinner after rehearsal. Women particularly welcome. Fantastic!
Church Army Women's Day Centre (Marylebone Project)
Monday–Thursday:
9:30am–12am
(rough sleepers' drop-in, advice and classes)
Monday–Thursday:
12:30am–3:30pm
(general drop-in, classes & activities)
Art classes
Bathroom/showers
Benefits advice
Clothing
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Tenancy support
Women-only day centre.
City of London Homeless Persons Unit
Monday–Friday:
9:15am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 7606 3030.
City of Westminster Housing Options Service
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7286 7412.
City Roads Crisis Intervention
Counselling
Drugs workers
Medical services
Residential crisis intervention (safety, care and treatment for drug users in life threatening danger), primary healthcare and assessment, detox, one-to-one support, group work programme, complementary therapies, individual care plan and discharge planning. Residential crisis admissions can stay up to 21 days. Also planned inpatient detox (max 11-day stay). Telephone helpline (24/7) run by trained staff offering advice, support and info.
CLASH (Central London Action on Street Health)
Monday:
9am–1pm
(for women sex workers)
Monday–Friday:
9am–5pm
(office hours)
Friday:
10:30am–1pm
(for women sex workers)
Alcohol workers
Bathroom/showers
Drugs workers
Laundry
Medical services
Mental health
Needle exchange
Sexual health advice
Information, advice, counselling on drugs, HIV & other health issues for young homeless people, drug users, gay men and sex workers. Phone for emergency needle exchange and for times of LGBT sexual health clinics.
Clean Break
Alcohol workers
Drugs workers
Education & training
Leisure activities
Mental health
Music classes
Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space (in development) will be a space for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.
Community Drug Project Central Street Agency Services
Monday–Friday:
9:30am–1pm
(clinics and individual appointments)
Monday–Friday:
2pm–5pm
(drop-in)
Counselling
Drugs workers
Housing advice
Medical services
Needle exchange
Outreach workers links
For Lambeth, Southwark and Lewisham residents who are experiencing difficulties with illegal drug use, and support for their families and friends. Advice, information, support and care plans. Assessment and shared care offered with clients' GPs, needle exchange, referral to specialist providers. Well users clinic on Thursday afternoons with Hep B vaccinations, HIV and Hep C screening. Range of welfare services - housing advice, benefits. Two prescribing clinics, GP support services, antenatal service. Wheelchair accessible. French & German spoken.
Community of Camden Churches Cold Weather Shelter (C4WS)
31 December to 31 March
Monday–Sunday:
7:30pm–7:30am
1 December to 23 December
Monday–Sunday:
7:30pm–7:30am
Accommodation advice
Free food
Housing advice
Leisure activities
Outreach workers links
Compass - The Point
Monday & Friday:
10:30am–1:30pm
(drop-in)
Monday & Friday:
2:15pm–4pm
(drop-in)
Tuesday–Thursday:
12am–1:30pm
(drop-in)
Tuesday–Thursday:
2:15pm–6pm
(drop-in)
Alcohol workers
Benefits advice
Counselling
Dentist
Drugs workers
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Free drop-in service for over 18s. Contraception & pregnancy testing, needle exchange, advice on drug-related harm reduction and blood borne viruses, safer sex advice, walk-in nurse service. HIV & Hep A, B, C tests. STD testing and treatment. HEP A & N vaccination. Dental and opticians service. JobCentre Plus benefits advisor, referrals for substitute prescribing/detox/rehab/day programmes. Advice and support for homeless service users, street and hostel based outreach services. Relapse prevention and crisis interventions and pharmacy needle exchange scheme. Drop-in or phone.
Congolese Community Council
Monday–Friday:
10am–5pm
Advocacy
Benefits advice
Education & training
Legal advice
Medical services
Mental health
Outreach workers
Advice, information and advocacy for Congolese and other French-speaking refugees and asylum seekers. French, Tshiluba, Lingala, Kikongo, Swahili and access to interpreters. Specialist services for older people. ESOL and IT courses.
Core Arts
Leisure activities
Music classes
Promotes the artistic and creative abilities of people who experience severe and enduring mental health problems.
Creative and Supportive Trust
Monday–Friday:
10am–5pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Internet access
Leisure activities
Leisure facilities
Mental health
For women coming out of prison, rehab or mental health units; with bail and CPOs; or at risk of offending due to substance misuse or mental health issues. Wide range of literacy, numeracy, computing and creative classes.
Cricklewood Homeless Concern
Monday–Friday:
9:30am–5pm
Accommodation advice
Advocacy
Education & training
Housing advice
Internet access
Leisure activities
Leisure facilities
Outreach workers
Helps the homeless by housing and reintegrating them into society through training. They run the Brent Q awards services to homelesss people, with nominations coming from homeless people.
Crisis Christmas
23 December to 30 December
Wednesday–Wednesday:
Open 24 hours
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Clothing
Dentist
Education & training
Free food
Internet access
Leisure activities
Outreach workers links
Pavement stockists
Priority is given for rough sleepers; those with proven dependencies and vulnerable women. Details available in December.
Crisis Skylight
Monday–Friday:
2pm–8pm
Saturday–Sunday:
11am–5pm
Art classes
Careers advice
Education & training
Internet access
Music classes
Pavement stockists
Workshop programme from the website.
Croydon Churches Floating Shelter
1 November to 31 March
Monday–Sunday:
7:30pm–8am
1 November to 31 March
Monday–Sunday:
10am–3pm
(phone staffed)
Accommodation advice
Food
Local referral only. Aged 18+, mixed, dry. 14 beds. Phone office or mobile (07860 270 278 - switched off if no vacancies) to check. Last admission 9pm.
Croydon Homeless Persons Unit
Monday:
8am–7pm
(phone)
Tuesday–Friday:
8am–6pm
(phone)
Monday–Friday:
8:30am–4:45pm
(personal callers)
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 8686 4433.
Croydon Resource Centre
Monday–Friday:
10am–3pm
Accommodation advice
Benefits advice
Careers advice
Clothing
Education & training
Food
Internet access
Leisure activities
Deptford Churches Centre
Monday, Tuesday, Thursday, Friday:
9am–3:30pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Mental health
Music classes
Outreach workers links
Tenancy support
Divine Rescue
Monday:
10am–8:30pm
Tuesday–Thursday:
10am–5pm
Friday:
10am–6:30pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Clothing
Counselling
Drugs workers
Food
Free food
Housing advice
Music classes
Outreach workers
Outreach workers links
Tenancy support
Supports people who are homeless or have substance misuse issues to find their pathway in life.
Do-It
National database of volunteering opportunities in the UK.
Dress for Success
Clothing
Smart clothing for women for job interviews.
Drug and Alcohol Foundation
Monday, Wednesday, Friday:
9:30am–5pm
Tuesday & Thursday:
9:30am–8pm
Alcohol workers
Counselling
Drugs workers
Counselling for people with drug or alcohol dependency problems. Dual diagnosis service for people with mental health and substance misuse problems. Groups for women and for men. Phone for an appointment.
Drug and Alcohol Service for London
Tuesday & Thursday:
9:30am–8:30pm
(opening hours)
Monday & Friday:
9:30am–5pm
(opening hours)
Saturday:
10am–1pm
Wednesday:
9:30am–5:30pm
(opening hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Advice & info for people with alcohol- and drug-related problems in Newham, Redbridge & Tower Hamlets. Counselling and a domestic violence service. Phone for an appointment. Also Gujarati, Hindi, Punjabi, Sylheti, Tamil, Urdu and access to interpreters.
Dunloe Centre
Tuesday:
10:30am–12am
Bedding available
Clothing
Free food
Small, unfunded project run entirely by volunteers. Turns away only people who are violent.
Ealing Housing Advice Service
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 8825 5003. Drop in or phone for appointment.
Ealing Soup Kitchen
Saturday & Sunday:
3:30pm–5pm
Friday:
11am–4pm
Accommodation advice
Alcohol workers
Counselling
Free food
Housing advice
They also give practical help/housing advice. AA meetings.
Earls Court Community Project (ECCP)
Monday & Wednesday:
2pm–4pm
Clothing
Free food
Hot drinks and food in a warm, friendly, non-judgmental atmosphere.
East European Advice Centre/Biuro Porad dla obywateli z panstw Europy Wschodniej
Thursday–Tuesday:
10am–12am
Thursday–Tuesday:
2pm–3pm
Benefits advice
Education & training
Housing advice
Ring for an appointment.
Eastern European Drug and Alcohol Support Group
Alcohol workers
Counselling
Drugs workers
For more information, call Svitlana.
Emmanuel Church (Stratford)
Thursday:
7:30am–8:30am
Free food
Cooked breakfast.
Emmaus Greenwich
Monday–Friday:
9am–5pm
Careers advice
Education & training
Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.
Emmaus South Lambeth Community
Advocacy
Careers advice
Education & training
Accommodation for people aged 20-55 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Lambeth.
Enfield Homeless Persons Unit
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Text phone: 020 8379 5255. Outside office hours, phone 020 8379 1000.
Equinox Spectrum Centre
Monday–Friday:
9:30am–7:30pm
Monday, Tuesday, Thursday, Friday:
9:30am–12am
(GP/nurse)
Wednesday:
1:30pm–3:30pm
(GP/nurse)
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Foot care
Housing advice
Laundry
Luggage storage
Medical services
Mental health
Tenancy support
Day centre for single homeless people. GP and nurse. Help for people with alcohol, drugs or mental health problems. Referrals to CPN. Visiting chiropodist. Counsellor by appointment. Laundry and shower facilities.
Eritrean Community in the UK
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Outreach workers links
Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.
Ethnic Alcohol Counselling in Hounslow (EACH)
Monday & Tuesday:
9:30am–5pm
Wednesday & Thursday:
9:30am–7pm
Friday:
9:30am–5pm
Saturday & Sunday:
12am–3pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Group work, day care and free counselling for people with alcohol, drug and mental health problems in Hounslow, Ealing, Harrow & Brent. Also for victims of domestic violence. Languages: Gujarati, Hindi, Punjabi, Farsi.
Faith in Action (Homelessness Project Merton)
Wednesday:
10am–3pm
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Food
Housing advice
Laundry
Leisure facilities
Mental health
Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Listening ear. Breakfast, lunch, showers, laundry.
FareShare
020 7394 2468
Unit H04, Tower Bridge Business Complex
100 Clements Road
London SE16 4DG
Website: bit.ly/9TN5c
Free food
Redistributes surplus fresh food to vulnerable people. Works with over 250 local charities, 150 companies and 200 volunteers to improve the health and well being of over 9,500 vulnerable people annually.
Farm Street Church
020 7493 7811
114 Mount Street
London W1K 3AH
Monday:
8pm–10:30pm
Free food
Oxford Street route: Davies St, Bourdon St, S Moulton St, Oxford St (S Moulton St to Oxford Circus), top end of Regent St to Hanover St, Hanover Sq, New Bond St. Berkeley Square route: Berkeley Sq; Berkeley St; Green Park tube; Piccadilly. Hyde Park Corner route: Mount St; Park Lane underpasses (Park La and Hyde Pk Corner); Shepherds Mkt; Curzon St.
Feed the Hungry Heart
Thursday:
11am–3pm
(drop-in)
Tuesday:
11am–2:30pm
(drop-in)
Alcohol workers
Barber
Bathroom/showers
Clothing
Food
Drop-in for senior citizens and homeless people. Services for homeless people include hot meal, clothing, showers, haircuts, and alcohol recovery advice service (EACH).
Finchley Churches Winter Shelter
020 8446 8400
London
1 December to 31 March
Monday–Sunday:
8pm–8am
Accommodation advice
Free food
Referrals from Homeless Action Barnet, 15 beds, 18+, mixed, dry.
Food for the Homeless
London
Monday:
9pm–9:30pm
(behind Adelphi Theatre)
Free food
Forest YMCA
Monday–Sunday:
7am–11pm
Advocacy
Leisure activities
Leisure facilities
Accommodation for single homeless people aged 18-30 with low support needs. Priority given to people with local connection. Target 45 per cent people from black and minority ethnic groups. Call in, phone (Resident Support Office - 020 8509 4600) or write (cso@forestymca.org.uk).
Foundation66 (Agar St Augustine's)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Alcohol workers
Counselling
Housing advice
For people (18-65) with alcohol misuse problems who wish to participate in an abstinence-based rehab treatment programme. Please phone.
Foundation66 (Camden, Hackney, Islington and Lambeth)
Monday–Friday:
9am–5pm
Alcohol workers
Counselling
Drugs workers
Shared housing and support for people (18-65) with drink and/or drugs problems. Must have been dry/clean for 48 hours to apply for the first-stage scheme in Lambeth, and for three months to apply for the three second-stage schemes. Please phone or call in.
Foundation66 (King's Cross Community Alcohol Service)
Monday, Tuesday, Thursday, Friday:
10am–3pm
Wednesday:
10am–1pm
Wednesday:
5pm–7:30pm
Advocacy
Alcohol workers
Housing advice
Medical services
Tenancy support
Advice and support for people over 18 with alcohol problems. Referrals to detox. People must be alcohol-free when attending groups. Drop in or phone.
Foundation66 (Women Only Space)
Tuesday–Thursday:
9:30am–1:30pm
Wednesday:
5pm–7:30pm
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Support for women who are worried about their alcohol use. Drop-in for informal advice and support. Referral to women-only residential projects and detox services. Advocacy around domestic violence issues. Call in, phone or write to make an appointment.
Gay Men’s Shared Housing Project
0208 920 4444
Metropolitan Support Trust
Bishops Park House
25-29 Fulham High Street
London SW6 3JH
Website: bit.ly/bqs4Uu
Advocacy
Alcohol workers
Counselling
Drugs workers
Education & training
Mental health
Sexual health advice
Medium-term accommodation-based support to gay men aged 18-65 who have been the victims of domestic or homophobic abuse/ violence. Confidence building, mental health, substance use and harm minimisation, boundaries, education and employment, sexual health awareness, relationship skills and personal safety.
Good Samaria Network
Sunday:
6:30pm–8:30pm
(Temple)
Advocacy
Clothing
Counselling
Free food
Good Samaria Network share in the mission of 'active compassion' in caring for and supporting homeless people.
Great Chapel Street Medical Centre
Monday, Tuesday, Thursday:
11am–12:30am
Monday–Friday:
2pm–4pm
Alcohol workers
Barber
Counselling
Dentist
Drugs workers
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Primary healthcare for homeless people.
Greenwich Homeless Persons Unit
Monday–Friday:
9am–5:30pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 020 8854 8888.
Hackney 180 First Contact & Advice
Monday–Thursday:
8am–9:30am
(breakfast club)
Bathroom/showers
Benefits advice
Clothing
Education & training
Food
Housing advice
Internet access
Medical services
Hackney Council Housing Advice and Homelessness Centre
Monday–Friday:
9am–6pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8356 2300.
Hackney Migrant Centre
Wednesday:
12:30am–3:30am
Advocacy
Benefits advice
Free food
Housing advice
Legal advice
Free advice and support for refugees and migrants.
Hackney Winter Night Shelter
07549 043 728
c/o St John-at-Hackney (office only)
Lower Clapton Road
London E5 0PD
Website: bit.ly/cyR5q
1 January to 31 March
Monday–Sunday:
8am–8am
(7pm on Sundays)
Accommodation advice
Advocacy
Counselling
Food
Housing advice
Outreach workers
Outreach workers links
Tenancy support
All beds must be reserved, so phone (07549 043 728 - you will not be charged for this call) to see if one is available. Age 18+; mixed; beds for 25 (screened area for women); last admission 8.30pm. Agency or self- referrals: dry Guests must be at the shelter by 8.30pm to claim their beds. The shelter is part of Hackney Doorways, which exists to serve the homeless and recently homeless in Hackney.
Hammersmith & Fulham Housing Centre
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8748 8588. In an emergency, call 0207 386 7220.
Hanbury Community Project (Spitalfields Crypt Trust)
Art classes
Benefits advice
Counselling
Education & training
Internet access
HAP<25
Monday, Tuesday, Thursday, Friday:
10am–4pm
Wednesday:
1pm–3pm
Accommodation advice
Advocacy
Counselling
Housing advice
Wide-ranging support and advice service for 16-25-year-olds.
Hare Krishna Food for All
Monday–Saturday:
12am–1pm
(Caversham Road)
Monday–Saturday:
1pm–1:45pm
(Arlington Road/Inverness Street)
Monday–Saturday:
2pm–2:30pm
(York Way)
Monday–Friday:
12:45am–1:45pm
(LSE and SOAS)
Monday–Friday:
10am–4pm
(computer centre etc)
Education & training
Free food
Internet access
Leisure activities
Music classes
Computer training centre, yoga and music. Hare Krishna makes delicious food with pure vegetarian ingredients (grains, dairy produce, vegetables and fruit, but no meat, fish or eggs).
Haringey Council Preventions and Options Service
020 8489 4309
Wood Green Customer Service Centre
48 Station Road
Wood Green
London N22 7TY
Website: bit.ly/2YGCZs
Monday–Friday:
8:45am–5pm
(emergency reception centre)
Accommodation advice
Housing advice
Outside office hours, phone 020 8348 3148.
Harrow Housing Assessment Team
Monday–Friday:
9am–5pm
(Wednesdays - emergencies only)
Monday, Tuesday, Thursday, Friday:
9am–12am
(phone to arrange interview or drop in for advice)
Accommodation advice
Housing advice
Outside office hours, phone 020 8863 5611. Minicom: 020 8420 9658
Harvest of Grace
London
Saturday:
12am–2pm
(outside 999 Club, Deptford)
Free food
Sandwiches, snacks and drinks.
Haven (Camberwell - for Surrey & Kent)
Monday–Friday:
9am–5pm
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Haven (Paddington - for NW London)
Monday–Sunday:
Open 24 hours
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Haven (Whitechapel - for NE London)
Monday–Sunday:
Open 24 hours
Counselling
Medical services
Sexual health advice
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
Havering Public Advice and Service Centre
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 01708 433999. Text phone: 01708 433175
Health E1
Monday–Thursday:
9:15am–11:30am
Friday:
10:30am–12:30am
Monday, Wednesday, Friday:
2pm–5pm
(appointments only)
Drugs workers
Medical services
Mental health
Mental health
For homeless people in Tower Hamlets.
Hillingdon Housing Assessment Team
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside the Unit's office hours, phone 01895 250697.
Holy Cross Centre
Monday:
2pm–5pm
Tuesday & Wednesday:
6am–9pm
Thursday:
5pm–8pm
(Italian speakers' session)
Friday:
12am–3pm
(refugee and asylum seekers' session)
Accommodation advice
Alcohol workers
Art classes
Benefits advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Mental health
Mental health
Tenancy support
A huge range of services, and they work in partnership with the City Lit and Westminster Kingsway Adult Education Colleges to provide vocational and therapeutic courses.
Home Base
Monday–Friday:
9:30am–5:30pm
Advocacy
Alcohol workers
Careers advice
Counselling
Drugs workers
Education & training
Mental health
Outreach workers links
Accommodation for ex-service men and women aged 18-55 who are homeless or potentially homeless. Also a highly successful psychological treatment programme for traumatised ex-military personnel. Training and employment opportunities, and help with addictions, through partner organisations. Require proof of military service. Phone, call in or write.
Homeless Action in Barnet (HAB)
Monday–Friday:
12am–3pm
(rough sleepers only)
Wednesday:
9am–12am
(women's group)
Monday–Friday:
12am–3pm
(drop-in)
Advocacy
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Laundry
Tenancy support
Works together as equals with those who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home, and maintain their tenancy.
Homeless Front UK
Accommodation advice
Housing advice
Out Of The Doorways' campaign for a sanctioned tent city.
Homeless London
London
Website: bit.ly/zcodK
Accommodation advice
Housing advice
This site (updated at least annually) has full details of all major services in London, including emergency accommodation.
Homeless Resource Centre
Tuesday–Friday:
9:30am–4:30pm
(closed 1-2pm)
Accommodation advice
Advocacy
Careers advice
Clothing
Counselling
Debt advice
Education & training
Free food
Laundry
Leisure activities
Outreach workers links
Friendly centre with practical advice and emotional support for homeless people aged 16-70.
Hope Worldwide/ Two Step
Monday–Thursday:
10am–4pm
(appointments only)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Tenancy support
Works with the disadvantaged, including refugees, homeless people, ex-offenders and those with drug and alcohol issues. Runs successful abstinence programme.
Hounslow Homeless Person's Unit
Monday, Tuesday, Thursday, Friday:
8:45am–4pm
Wednesday:
1pm–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8583 2222.
House of Bread - The Vision
London WC2
Sunday:
6:45am–7:45am
(Strand, nr Coutt's)
Free food
Second and fourth Sundays. Hot food, and a full cooked breakfast on the fourth Sunday.
IMACE (Islington Mentoring After Care Endeavour)
Monday–Sunday:
5pm–9am
(out of hours helpline - 020 7700 2498O)
Monday–Sunday:
9am–5pm
(office hours)
Advocacy
Tenancy support
Support and mentoring for clients who have used drug or alcohol services, or live within the borough of Islington. If you have just returned to the borough of Islington via rehab or a prison sentence, or if you've been housed in Islington after long term homelessness, get in touch.
Imperial College
Sunday:
8pm–9pm
(Lincoln's Inn Fields)
Clothing
Free food
Sandwiches and hot drinks prepared and distributed by students. Also clothes.
Innisfree Housing Association
For single vulnerable homeless Irish people 25-60 with low support needs. Priority to those from Ealing and Brent.
Islington Housing Aid Centre
Monday, Tuesday, Thursday, Friday:
9am–4pm
Wednesday:
12am–4pm
Accommodation advice
Housing advice
Outside the Centre's office hours, phone 020 7226 0992.
JobCentrePlus
Monday–Friday:
9am–5pm
Benefits advice
Careers advice
Education & training
Pavement stockists
Combined job search and benefits service. Personal advisers assist with jobsearch activities and benefits claims. Serves SE11, SE5 and SE17.
Kairos Community Trust
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Supported accommodation for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. Accommodation in Barnet, Lambeth, Lewisham, Southwark and Wandsworth. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding.
Kalaayan
0207 243 2942
St Francis of Assisi Community Centre
13 Hippodrome Place
London London W11
Website: bit.ly/aeKdl
Monday–Friday:
9am–5pm
Advocacy
Education & training
Legal advice
Justice for migrant workers and a range of services - English classes, immigration and legal advice etc. Make an appointment if you need advice.
Kaleidoscope Project
Monday–Friday:
11:30am–2pm
Monday–Friday:
2:30pm–6:30pm
Saturday:
10am–3pm
Drugs workers
Medical services
Needle exchange
For drug users in the Kingston area, particularly heroin users. Medical team on site. Doctor's clinic Monday morning, Tuesday afternoon, Wednesday evening and all day Friday. Methadone prescriptions.
KCAH (Kingston Churches Action on Homelessness)
Monday & Thursday:
10am–4pm
(full advice service drop-in - closed 1pm to 2pm)
Tuesday, Wednesday, Friday:
10am–1pm
(hostel placement service drop-in)
Accommodation advice
Benefits advice
Free food
Housing advice
Ring to arrange an appointment if the opening hours are inconvenient.
Kensington & Chelsea Homelessness and Advice Unit
Monday, Tuesday, Thursday, Friday:
9am–4:45pm
Wednesday:
12am–4:45pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7373 2213.
Kid's Company
Advocacy
Careers advice
Counselling
Education & training
Leisure activities
Leisure facilities
Mental health
Mental health
Wonderful self-referral charity which provides practical and emotional support to 'lone children' through a drop-in centre and an educational centre. Phone for details.
King George's Hostel
Accommodation advice
Housing advice
Pavement stockists
Men only, aged 18-65.
King's Cross Baptist Church
Monday:
11am–2pm
Tuesday:
11:15am–1pm
Free food
Leisure activities
Leisure facilities
Friendly local church at the heart of its community.
King's Cross Primary Care Centre (PCHP)
Tuesday:
2pm–4pm
Friday:
1:30am–4pm
Barber
Bathroom/showers
Clothing
Dentist
Foot care
Free food
Housing advice
Medical services
Mental health
Sexual health advice
Opposite the Thameslink station. For homeless people in King's Cross, Camden and Islington who don't have a GP.
Kingston upon Thames Homelessness Assessments Team
Monday–Thursday:
8:45am–5pm
Friday:
8:45am–4:45pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8770 5000.
Kiran - Asian Women's Aid
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.
Lambeth Harbour
Monday–Friday:
1:30pm–4:30pm
(drop-in)
Accommodation advice
Bathroom/showers
Counselling
Drugs workers
Free food
Internet access
Laundry
A free, confidential and friendly service for crack/cocaine and stimulant users, their family and friends in Lambeth. Complementary therapies, advice, counsellors, harm reduction and relapse prevention support and much more.
Lambeth Homeless Persons Unit
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7926 1000.
Lewisham Supported and Sheltered Housing
Monday, Tuesday, Thursday, Friday:
9:30am–3:30pm
Wednesday:
12:30am–3:30pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8778 0877.
Lincoln's Inn Fields
London WC2
Monday–Friday:
7:15pm–8:15pm
Saturday & Sunday:
6:15pm–7:15pm
Clothing
Free food
A number of services come here with food and occasionally clothing.
Lion's Club of Fairlop
London
Sunday:
6pm–6:30pm
(2nd & 4th of month)
Free food
Hot Indian food on the Strand, near Charing X.
Local 33 Church Triumphant
Monday, Tuesday, Wednesday, Friday:
11am–4pm
Drugs workers
Education & training
Accommodation for single homeless people 18-65, including ex-offenders, with no additional support needs, who are prepared to engage in training, and people with drug problems who are prepared to attend a rehab centre. Phone, call in or write.
London City Aid
01279 724 515
Michael Roberts Charitable Trust
The Rainbow Centre
2 Wych Elm
Harlow
London CM20 1QP
Website: bit.ly/aVFKay
Tuesday:
8:30pm–10:30pm
(2nd Tuesday of the month only)
Bedding available
Clothing
Free food
This was the Harlow Chocolate Run. Give out hot chocolate, blankets, sleeping bags, clothing, boots and shoes, toiletries, towels etc. behind the Army & Navy Stores, Victoria (map).
London Coalition Against Poverty
Monday:
10am–1pm
Friday:
2pm–6pm
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice
A coalition of local community activists and individuals working in advice, mainly in Hackney. Outside the core office hours, please phone the LCAP mobile or email.
London Drug & Alcohol Network
020 7520 7566
c/o DrugScope
Prince Consort House
Suite 204
109/111 Farringdon Road
London EC1R 3BW
Website: bit.ly/9L7se
Click on 'Find a service' and your borough to get an excellent listing of relevant drug and alcohol services.
London Irish Centre
Alcohol workers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Housing advice
Music classes
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times.
London Jesus Centre
Monday–Friday:
10:30am–12:30am
(advice)
Monday–Friday:
10am–4:30pm
(centre open)
Monday–Wednesday:
9pm–9:30pm
(2nd week of month, Natl Portrait Gallery)
Art classes
Bathroom/showers
Clothing
Education & training
Food
Internet access
Laundry
Leisure activities
Safe keeping
Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes.
London Refugee Support Service
Accommodation advice
Advocacy
Bedding available
Benefits advice
Housing advice
Legal advice
Outreach workers links
For refugees and asylum seekers. Phone or drop in to make an appointment. Practical help (inc. sleeping bags) and info. Signposting to other services. Different languages & access to interpreters.
London Street Rescue
Monday–Friday:
9am–7:30am
Sunday & :
7pm–0am
Accommodation advice
Advocacy
Housing advice
Rough sleepers hotline for help with getting into accommodation. Part of Thamesreach.
Look Ahead Arts Programme
Art classes
Leisure activities
Music classes
Writing, performance, photography, music and workshops.
LORECA (London Refugee Economic Action)
020 7593 8000
London Development Agency
Palestra
197 Blackfriars Road
London SE1 8AA
Website: tinyurl.com/qza8k6
Careers advice
Education & training
Aims to support London's refugees and asylum seekers to become economically active and fully use their skills. Excellent directory of employment, training and business support.
Love to the Nations Ministry
London
Wednesday:
7pm–7:30pm
(hot drinks and sandwiches, Charing X)
Sunday:
4pm–4:30pm
(meals and clothes, alt weeks, Charing X)
Free food
Mainliners
Monday, Tuesday, Thursday:
12am–8pm
Wednesday & Friday:
4pm–8pm
Saturday:
12am–6pm
Drugs workers
Free food
Laundry
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
For Londoners (especially in Wandsworth, Lambeth, Southwark, Lewisham, Greenwich) affected by HIV and drug use. Drop-in day centre at Kennington. Wide variety of HIV, Hepatitis, social, welfare and health information services. Free complementary therapies, free meals, laundry, needle exchange, condoms. Outreach in Lambeth, Southwark and Lewisham area. Information services as above, needle exchange, condoms. Portuguese spoken. No disabled access.
Mainliners (England)
Monday–Friday:
9:30am–5pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange. Hep C advice line (0870 2422467). Drop in, or contact by phone, email or letter.
Mary Ward Legal Centre
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday, Tuesday, Thursday, Friday:
2pm–5pm
Thursday:
10am–12am
(drop-in housing advice)
Friday:
10am–12:30am
(drop-in debt advice)
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Free legal advice and assistance to people on low income. Please bring proof of income. Please phone to make appointments for davice on debt (020 7269 0292), housing (020 7831 7079) or employment (020 7831 7079).
Maytree Respite Centre
Monday–Sunday:
Open 24 hours
Counselling
Mental health
This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement.
Memorial Baptist Church Plaistow
Saturday:
8am–12am
Free food
Full English breakfast.
Mental Fight Club
Leisure activities
Mental health
Mental health
A creative/arts site for people with mental illness.
Merton Action for Single Homeless (MASH)
For people aged 16-25. Ring first.
Metropolitan Support Trust's Gay Men's Shared Housing (GMSH)
020 8920 4444
2nd Floor Office Suite
Bishops Park House
25-29 Fulham High Street
London SW6 3JH
Website: bit.ly/arA3lc
Monday–Friday:
9:30am–5:30pm
Advocacy
Counselling
For gay men 18-64 escaping from same-sex domestic violence or homophobic violence. Can accept those with some additional support needs. Phone or write.
Missionaries of Charity (Gift of Love - for men)
Friday–Wednesday:
9am–11am
Accommodation advice
Free food
Housing advice
Ring first. For single, homeless men aged 30-60 with low support needs, particularly rough sleepers.
Missionaries of Charity (Home of Peace - for women)
Accommodation advice
Free food
Housing advice
For single women with no or very low support needs aged 18-60. Open access. Dry.
Missionaries of Charity Soup Kitchens
020 8960 2644
c/o 177 Bravington Road
London W9 3AR
Monday, Tuesday, Wednesday, Friday:
4:30pm–5pm
(Pius X Church Hall)
Sunday:
3:45pm–4:15pm
(Pius X)
Monday–Wednesday:
10:30am–11am
(112-116 St George's Road)
Friday & Saturday:
10:30am–11am
(St George's Road)
Sunday:
3pm–3:30pm
(St George's Road)
Monday:
10pm–10:30pm
(Howick Place)
Free food
Muslim Community Helpline
020 8904 8193/020 8908 6715
London
Advocacy
Counselling
Mental health
Part-time telephone support service for Muslim women who have experienced domestic violence.
Muslim Youth Helpline
Monday–Friday:
10am–6pm
(office hours)
Monday–Friday:
6am–0am
(helpline - 0808 808 2008; counselling - help@myh.org.uk)
Saturday & Sunday:
12am–0am
(helpline - 0808 808 2008; counselling - help@myh.org.uk)
Counselling
Free and confidential counselling service via the phone, email, internet and a face-to-face befriending service in the Greater London area. Faith- and culturally-sensitive peer support to young Muslims in the UK. Lnguages: Arabic, Bengali, Farsi, Gujarati, Hindi, Punjabi, Somali & Urdu.
Muswell Hill Churches Soup Kitchen
Monday–Thursday:
7:45pm–8:45pm
Sunday:
7:45pm–8:45pm
Free food
Serves a two-course meal to 30-40 people each night - 8,000 meals a year.
Needle Exchange Van
Monday–Friday:
4pm–7pm
Drugs workers
Needle exchange
White van parked at bottom of Centrepoint Tower, Tottenham Court Road.
New Hanbury Project (Spitalfields Crypt Trust)
Art classes
Education & training
Leisure activities
Music classes
Courses in personal development, life skills, woodwork, DIY, art, IT, guitar, Spanish, cooking. Please phone for times. There is no drop-in.
New Horizon Youth Centre
Monday:
2pm–4pm
(alcohol support)
Monday–Friday:
10:30am–4pm
(10.30am-1pm advice)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in or phone.
New Life Assembly
020 8207 4411
London
Free food
Soup run from Hendon that comes into the West End once a month.
New Roots
0207 462 6996 (office)
Unit 403, Business Centre
Bow House
153-159 Bow Road
London E3 2SE
Website: bit.ly/RTlbJ
Monday–Friday:
9:30am–5pm
Alcohol workers
Counselling
Drugs workers
Outreach workers
Outreach workers links
Alcohol and drug counselling and advice for people from Black and minority ethnic communities. Help arranging detox. Freephone for an appointment: 08000 190 563.
Newham Community Drug Team In-Volve
Monday & Wednesday:
9:30am–5:30pm
Tuesday & Thursday:
9:30am–8:30pm
Friday:
9:30am–5pm
Saturday:
10am–1pm
Counselling
Drugs workers
For anyone (19+) living in Newham with a drug misuse problem who wants treatment help or advice.
Newham Homeless Persons Unit
Monday–Friday:
8am–8pm
Saturday:
9am–1pm
Accommodation advice
Housing advice
Tenancy support
Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412. See the website for details of your local office.
Nightwatch
PO Box 9576
London SE23 3ZH
Website: bit.ly/ahoULR
Monday–Sunday:
9:30pm–10pm
(Queen's Gardens, Croydon)
Clothing
Education & training
Free food
Sandwiches, hot drinks and clothes. Running a pilot project to help former homeless people to take up further education and vocational training.
No 10 - Care Advice Service
Wednesday:
6:30pm–8pm
(drop-in - 18+)
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
North London Action for the Homeless
Monday:
12am–1:30pm
(lunch)
Wednesday:
7am–8:30pm
(supper)
Bathroom/showers
Benefits advice
Clothing
Free food
Leisure activities
Leisure facilities
Music classes
Free cooked three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Free advice on welfare benefits, housing, disability payments, etc. Visited periodically by a Health Access Worker. Runs literacy classes, music sessions and outings to theatre etc. as part of life skills programme.
Notre Dame Refugee Centre
Monday & Thursday:
11am–4pm
(drop-in)
Benefits advice
Careers advice
Counselling
Free food
Housing advice
Service for French-speaking refugees and asylum seekers.
Off-Centre (Hackney Young People's Counselling Service)
Monday, Tuesday, Thursday, Friday:
10am–1pm
Monday–Friday:
2pm–6pm
Accommodation advice
Advocacy
Art classes
Benefits advice
Counselling
Housing advice
Music classes
Outreach workers
Counselling, advice and information service for young people (13-25) in Hackney.
Olallo Project
Monday–Sunday:
Open 24 hours
Careers advice
Education & training
Pavement stockists
A 6-8 week employment project for A10 nationals who are verified rough sleepers and who are able and motivated to work with support.
Open Cinema
Wednesday:
5:30pm–8:30pm
Providence Row
Tuesday:
6am–9pm
St Patrick's, Soho Square
Thursday:
5pm–9pm
CSTM and St Mungos, Mare Street
Free food
Leisure activities
St Patrick's, Soho Square - Tuesdays 6pm Providence Row, Victoria - Wednesdays 5.30pm The Connection at St Martin's - Thursdays 5pm St Mungo's, Mare St - Thursdays 6pm
Open Door
Accommodation advice
Advocacy
Housing advice
A project for gay men which can help with housing and homelessness.
Open Door Meal
020 7630 6282
St James the Less Parish Centre
Thorndike Street
Nr Moreton Street
London SW1V 2PT
Website: bit.ly/y7TpS
Thursday:
7pm–9:30pm
(alternative weeks during term time)
Free food
An established service providing a two-course hot meal.
OSW (London Bridge)
Careers advice
Education & training
Internet access
Tackles homelessness by supporting individuals to access education, training, volunteering and employment.
Our Lady of Hal
Tuesday, Wednesday, Friday, Saturday:
12:45am–2pm
Free food
PACE
Monday–Friday:
9am–1pm
(office hours)
Monday–Friday:
2pm–5pm
(office hours)
Advocacy
Careers advice
Counselling
Housing advice
Mental health
London’s leading charity promoting the mental health and emotional wellbeing of the lesbian, gay, bisexual and transgender community. Also careers coaching and advice.
Peter's Community Café
Monday–Wednesday:
12am–6:30pm
Free food
Pharmacy-based needle exchanges
London
Needle exchange
Classic Pharmacy, 55 St George's Road, SE1 6ER (Map); Deejays Pharmacy, 154 Norwood Road, SE27 9AZ, 0181 674 2455, 9am-6pm Mon-Sat (Map); Duncan's Pharmacy, 7/8 Camden Square, Peckham, SE15 5LW (Map); Foster & Sons Chemist, 14 Forest Hill Road, East Dulwich, SE22 (Map); Lockyer's Pharmacy, 252 Evelyn Street, Deptford, SE8 (Map); Lambeth Tower Pharmacy, 76 Kennington Road, SE11 6NJ (Map); Lenney's Pharmacy, 309 East Street, SE17 2SX (Map); P E Logan, 465-467 New Cross Road, SE14 6TA (Map); Perfucare, 136 Kirkdale, Sydenham, SE26 (Map); Ropharm Pharmacy, 169 Rye Lane, Peckham, SE15 (Map); Sempex Ltd, 182 Coldharbour Lane, Brixton, SE5 (Map); Surdock Pharmacy, 162 Lower Road, Rotherhithe, SE16 (Map); The Pharmacy, 312-314 Lewisham Road, Lewisham, SE13 (Map); Wise Pharmacy, 363 Sydenham Road, SE26 5SL (Map).
Positive East
Monday–Friday:
10am–6pm
Benefits advice
Counselling
Medical services
Mental health
Sexual health advice
For HIV+ people in East London. Gay men's health trainers, counsellor and mentoring. Advice on welfare, asylum & immigration, housing etc. African specialist workers. Languages: Swahili, French, Lingala, Kinyarwanda, Kirundi, Luganda & Italian.
Praed Street Project
Monday–Thursday:
9:30am–5:30pm
Tuesday–Thursday:
2pm–4:30pm
(advice drop-in)
Thursday:
2pm–5pm
(walk-in clinic)
Friday:
9:30am–11:30am
Counselling
Drugs workers
Legal advice
Medical services
Sexual health advice
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment.
Project: London (Medecins du Monde)
Monday, Wednesday, Friday:
1pm–5pm
Advocacy
Medical services
Sexual health advice
Information, advice and practical assistance to help vulnerable people access NHS and other services. Some basic healthcare and advocacy for people who have problems accessing healthcare. Also operates from Providence Row and U-Turn.
Providence Row
Monday–Friday:
9:30am–12am
(8.30am for verified rough sleepers)
Monday–Friday:
1:30am–3pm
(appointments & activities)
Art classes
Bathroom/showers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Luggage storage
Mental health
Mental health
Needle exchange
Outreach workers links
Safe keeping
Sexual health advice
Quaker Christmas Shelter
23 December to 30 December
Wednesday–Wednesday:
7am–10am
(breakfast for up to 75)
23 December to 30 December
Wednesday–Wednesday:
4pm–11pm
(supper for up to 75 at 6pm. Closes at 11pm except for people with a bed.)
Free food
Leisure activities
24 beds (self-referrals are possible); dry.
Quaker Mobile Library
Monday:
10:45am–11am
(Every second Mon at either Webber Street or Deptford Churches Centre)
Monday:
11:30am–12am
(Every second Monday at the Manna Centre)
Tuesday:
7pm–7:30pm
(Holy Cross Centre, Cromer Street)
Saturday:
9:45am–10:30am
(The Connection at St Martins)
Sunday:
11am–11:30am
(The Passage)
Education & training
Leisure facilities
Webber Street and Deptford Churches Centre receive one visit per month; the Manna Centre one visit each fortnight; and Holy Cross Centre, The Connection and The Passage one per week.
Redbridge Council Housing Advice Centre
Monday–Friday:
9am–1pm
(personal visits)
Monday–Friday:
9am–4:45pm
(phone calls)
Accommodation advice
Housing advice
Tenancy support
Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy.
Redbridge Night Shelter
Sunday–Thursday:
7:30am–8:45am
Friday & Saturday:
7:30pm–9:15am
Monday–Friday:
9:30am–5pm
(office hours)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Clothing
Drugs workers
Education & training
Food
Housing advice
Internet access
Leisure activities
Luggage storage
Medical services
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.
ReStore Community Projects
Monday–Friday:
9:30am–4pm
(no appointment necessary)
A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.
Rhythms of Life International
Monday–Saturday:
4:30pm–6pm
Sunday:
3:30pm–5pm
Free food
Free tea and warm food served 365 days a year. Friendly volunteers happy to give advice and referrals re: housing, drugs & alcohol and benefits.
Rice Run
London WC2
Friday:
9pm–10pm
(Strand)
Free food
Rice and chicken, or savoury rice.
Richmond upon Thames Advice Team
Monday, Tuesday, Thursday, Friday:
9am–4pm
Wednesday:
1pm–4pm
Accommodation advice
Housing advice
Outside office hours, phone 0845 600 7413.
Robes Project (Southwark & Lambeth)
8 November to 31 March
Monday–Sunday:
7:30am–7:30am
Accommodation advice
Free food
Age 18+ mixed; beds for 13. referral only from Manna Centre. Further info 07806878851 or 020 7407 2014.
Romford YMCA
Monday–Friday:
9am–4pm
(office hours)
Leisure facilities
Tower block with good sports, fitness, arts and other activity facilities. Priority to homeless people aged 18-30 who are in receipt of benefits and have a local connection to the London boroughs of Barking, Dagenham or Havering. Phone, call in or write.
Rugby House
Monday–Friday:
9am–5pm
(appointments till 8pm on Thursdays)
Advocacy
Alcohol workers
Counselling
Drugs workers
Adult alcohol and substance misusers; pregnant women; translation available for non-English speaking clients; carers and parents with young children; clients who are homeless; unemployed but able to prove connection with the Borough of Enfield.
Sadhu Vaswani Centre
Wednesday:
8pm–8:30pm
(Lincoln's Inn Fields)
Free food
Helps the poor, needy, sick and aged, irrespective of caste, creed or colour. Serves Indian food, rice and bhaji, hot and cold drinks, and chocolates.
Sai Baba
London WC1N 1DN
Free food
Salvation Army (Booth House)
Accommodation advice
Bathroom/showers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure facilities
Pavement stockists
Men only. Dogs allowed occasionally. Self-referrals accepted for one night only. Phone to check vacancies and discuss potential referral.
Salvation Army (Edward Alsop Court)
Accommodation advice
Bathroom/showers
Careers advice
Education & training
Internet access
Laundry
Leisure activities
Leisure facilities
Outreach workers links
One night only for self-referral. Phone at 9am to check vacancies. Otherwise, agency referrals, including referrals straight from prison.
Salvation Army (Greig House Addiction Service)
Monday–Friday:
8:30am–4:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
For people (18-65) with alcohol and/or drug addiction problems seeking detoxification. People wishing to self-refer are given information on applying for funding. Please phone.
Salvation Army (King's Cross - Faith House)
Monday:
6pm–8pm
(men's group)
Tuesday:
5pm–6pm
(women's drop-in)
Wednesday:
1pm–3pm
(women's drop-in)
Wednesday:
7:30pm–9pm
(open drop-in)
Friday:
11am–1pm
(women's brunch and discussion group)
Thursday:
12:30am–1:30pm
(hot meal)
Clothing
Counselling
Food
Practical, emotional and spiritual support.
Salvation Army (Number 10 Drop-In Centre)
Tuesday, Wednesday, Friday:
2:30pm–4pm
(advice & enquiries)
Monday:
3pm–5:30pm
(advice & enquiries)
Monday:
3pm–5:30pm
(film group)
Tuesday:
2:30pm–4pm
(reading group)
Wednesday:
5:30pm–8pm
(drop-in - soup & sandwiches)
Friday:
12:30am–2pm
(table tennis club)
Benefits advice
Clothing
Housing advice
Leisure activities
Salvation Army (Southwark)
Wednesday:
1pm–3pm
(drop-in with lunch)
Thursday:
10am–3pm
Friday:
1pm–2:30pm
(lunch and bible study)
Accommodation advice
Sangam Centre
Monday:
12am–3:30pm
(social club for male senior citizens)
Tuesday:
12am–3:30pm
(social club for female senior citizens)
Monday–Friday:
9:30am–5:30pm
Saturday:
9am–1pm
Accommodation advice
Advocacy
Bedding available
Counselling
Housing advice
Legal advice
Medical services
Advice for the Asian and other local communities on housing, homelessness, benefits, employment, immigration and nationality, domestic violence. Legal advice sessions Saturdays. ESOL classes, IT training. Languages: Gujarati, Hindi, Urdu.
SanKTus
Monday–Saturday:
2pm–3pm
Sunday:
3pm–4pm
Accommodation advice
Free food
Housing advice
Santé Project (refugee mental health access)
Advocacy
Counselling
Mental health
Advocacy and befriending for vulnerable refugees and asylum seekers.
ScotsCare & New Borderline
Monday, Tuesday, Wednesday, Friday:
9am–12am
(appointments)
Monday–Friday:
2pm–4:30pm
(drop-in)
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Outreach workers links
Tenancy support
Scotscare and Borderline merged to provide stronger services for homeless and vulnerably-housed Scots in London by helping them to establish a secure tenancy and lead a healthy, independent life. Their services include information, advice and advocacy, provision of birth certificates for identification purposes, travel warrants and housing advice, including some accommodation.
Shoreditch Community Project
Monday & Wednesday:
9:30am–12:30am
Tuesday:
2pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Outreach workers links
Offer high-quality support, rehabilitation and training to people facing homelessness, alcohol, drugs, poverty or social isolation.
SHP
Monday–Sunday:
9am–5pm
(referral helpline - 020 7520 8660)
Accommodation advice
Advocacy
Art classes
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Outreach workers
Safe keeping
Sexual health advice
Tenancy support
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss the referral process, call 020 7520 8660.
Simon Community (House of Hospitality)
Monday, Wednesday, Friday:
11am–3:30pm
Sunday:
6:45am–7:15am
(tea, Maltravers St)
Sunday:
1:15pm–3:15pm
(street cafe, St Giles)
Sunday & Monday:
8am–8:30am
(tea, Howick Pl)
Sunday:
8:45am–9:30am
(tea, Waterloo Br)
Sunday & Monday:
8:30am–9am
(tea, Marble Arch)
Wednesday & Thursday:
8:30pm–9pm
(soup, Hinde St)
Wednesday & Thursday:
10pm–10:30pm
(meal, Howick Pl)
Wednesday & Thursday:
9pm–9:30pm
(soup, Maltravers St)
Thursday:
9:30pm–10pm
(soup, Waterloo)
Barber
Bathroom/showers
Clothing
Food
Free food
Housing advice
Internet access
Laundry
Outreach workers
Outreach workers links
Pavement stockists
Much more than a drop-in centre! Supports and campaigns for people who are homeless or rootless and for whom no other provision exists.
Sir Oswald Stoll Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Debt advice
Drugs workers
Education & training
Housing advice
Mental health
Mental health
Tenancy support
Helps vulnerable and disabled ex-Servicemen and women, particularly the homeless, to live as independently as possible.
SIRI Behavioural Health
Monday–Friday:
9am–6pm
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Legal advice
Mental health
Outreach workers
Culturally sensitive counselling for African and Afro-Caribbean people. Befriending and outreach work. Drug, alcohol, and dual diagnosis management. Benefits advice. Immigration and asylum casework. Gay, lesbian and bisexual support group and health promotion. Home and hospital visits for older people.
SMart
Art classes
Art workshops and lectures at various venues. Email smartnetwork@lineone.net for details.
SMART
Monday:
10am–1pm
(appointments only)
Monday:
12am–3pm
(women's group)
Tuesday & Friday:
10am–2pm
(drop-in)
Monday:
2pm–5pm
(drop-in)
Wednesday:
10am–8pm
(appointments only, closed 1pm -2pm)
Wednesday:
3pm–5pm
(relapse prevention group)
Thursday:
2pm–5pm
(drop-in)
Advocacy
Counselling
Drugs workers
Medical services
Needle exchange
Outreach workers
Sexual health advice
For people with drug-related problems. Advice, information and support. Assessment, counselling, complementary therapies, referral to specialist providers and user groups.
Sock Book
London
Website: bit.ly/bTBzQL
Previously Everyone's Home: An 'e-shelter', with a large directory of services in the UK.
Sock Mob
London
Website: bit.ly/9UhP4W
Clothing
An online group who aim to befriend the homeless and hand out socks.
Soho NHS Walk-In Centre
Monday–Friday:
8am–8pm
Saturday & Sunday:
10am–8pm
(and Bank Holidays - closed on Christmas Day)
Sexual health advice
Walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. If you want to go after 6pm, phone first - the centre gets very busy.
Soho Rapid Access Clinic
Monday–Friday:
9am–5pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Services for people with mental health and substance misuse problems and learning disabilities living in central and north west London.
Sort It! Lifeline
Monday–Friday:
9am–5pm
(evening appointments by arrangement)
Counselling
Drugs workers
For people in Enfield aged 10 to 18, and young adults aged 18 and 21, who are either currently using or have recently stopped and are seeking support.
South London & Maudsley NHS Trust Dual Team Catford
Monday & Thursday:
9:30am–7pm
Tuesday, Wednesday, Friday:
9:30am–5pm
Monday:
2pm–4pm
(self referral)
Alcohol workers
Drugs workers
Needle exchange
Outreach workers links
Sexual health advice
For residents of Lewisham & North Southwark who have problems with drugs or alcohol. Open referral system, advice and information, liaison and referral. Assessment and detoxification, counselling. Pregnancy liaison service to Lewisham Hospital, probation liaison service, homeless service, needle exchange, community care assessments for Lewisham residents, GP shared care. Also available on-site methadone dispensing. Long-term prescribing and dual diagnosis service. Interpreter can be organised. Wheelchair accessible.
South London YMCA (Keystone House)
Monday–Friday:
9am–4pm
Alcohol workers
Counselling
Drugs workers
Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Please phone for an assessment.
Southwark Council Homeless Service
Wednesday:
10am–4pm
Monday, Tuesday, Thursday, Friday:
9am–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7525 5000.
Southwark Day Centre for Asylum Seekers
Tuesday:
12:30am–5pm
Wednesday:
12:30am–5pm
(Peckham Settlement)
Thursday:
12:30am–5pm
(Crossway)
Accommodation advice
Careers advice
Clothing
Education & training
Free food
Housing advice
Leisure activities
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. English classes. Foreign newspapers. Also at Crossway Church and Peckham Settlement. Drop in, phone, email or write.
Southwark Homeless Information Project
Monday, Wednesday, Friday:
5:30pm–7:30pm
Housing advice
Legal advice
Self-help group offering advice and info on homelessness, housing rights, illegal eviction and alleged 'Unauthorised Occupation'. Languages: French, German, Italian & Spanish.
Southwark Homeless Unit
Monday, Tuesday, Thursday, Friday:
9am–4pm
Drop-in or phone. Serves street and hostel residents in SW1, W1, WC1 and WC2; and residential clients in SE1, part of SE8, SE16 and SE17.
Spires Centre
Tuesday & Thursday:
9am–10:30am
(rough sleepers only)
Tuesday & Thursday:
10:30am–2pm
(drop-in)
Wednesday:
10am–12am
(rough sleepers)
Wednesday:
10am–1pm
(adult learning centre)
Friday:
10am–1pm
(women only)
Sunday:
11:30am–3pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Foot care
Free food
Housing advice
Leisure activities
Leisure facilities
Medical services
Mental health
Music classes
Pavement stockists
Drop-in, food, showers, clothing, resettlement advice, drug & alcohol support, health advice, medical and optician services and much more!
Spitalfields Crypt Trust (Acorn House)
Monday–Sunday:
9am–10pm
(phone)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Single homeless men 25+ with alcohol or drug problems, including rough sleepers and those with low-medium mental health support needs. Must be prepared to address their addiction in an abstinence-based rehabilitation setting.
St Andrew's Church
10 St Andrew's Road
Fulham
London W14 9SX
Saturday:
12am–2pm
Free food
Hot food and sandwiches.
St Christopher's Fellowship (for runaway children)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Internet access
Legal advice
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
St Cuthbert's Centre
Monday–Friday:
12:30am–3:45pm
(opening times)
Monday–Friday:
9:30am–4:30pm
(office hours)
Advocacy
Art classes
Bathroom/showers
Clothing
Counselling
Food
Housing advice
Internet access
Laundry
Outreach workers
Outreach workers links
Drop-in centre for all vulnerable people in Earl's Court and the surrounding areas.
St Giles Trust
Monday–Friday:
9:30am–12:30am
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Education & training
Housing advice
Laundry
Medical services
Mental health
Mental health
Tenancy support
Supports ex-offenders.
St Ignatius Church
London
Saturday:
8:30pm–9:15pm
(Lincoln's Inn Fields)
Free food
St John the Evangelist
Tuesday–Saturday:
12:30am–1:30pm
Free food
St John Vianney Catholic Church
020 8888 5518
4 Vincent Road
London N15 3QH
Saturday:
5:30pm–6pm
(Temple)
Free food
Sandwiches, soup, tea and coffee.
St John's, Ealing
Saturday & Sunday:
3:30pm–5pm
Thursday:
10am–4pm
(advice)
Free food
St Mary Magdalene Centre for Refugees & Asylum Seekers
Advocacy
Clothing
Education & training
Food
Internet access
Legal advice
Leisure activities
Holistic centre offering practical help for refugees (understanding letters, making appointments) as well as education (English and IT), and leisure activities (art classes).
St Monica's Church
Tuesday:
8:15pm–8:45pm
(Temple)
Free food
St Mungo's (Bridge Resource Centre)
Tuesday–Friday:
10am–1pm
(drop-in)
Careers advice
Education & training
Internet access
Drop-in sessions, classes and other courses.
St Mungo's (Tower Hamlets Ex-Offenders Floating Support Services)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Outreach workers
Tenancy support
St Mungo's (Voicemail4All)
Visit the website for information on registering for this free voicemail service for the homeless.
St Mungo's (Brent Probation Housing advice and Floating Support)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Housing advice
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
St Mungo's (Chancery Lane Hostel)
020 7831 9616
c/o St Mungo's (referral address)
Griffin House
161 Hammersmith Road
W6 8BS
London WC1H 8BA
Website: bit.ly/eIUxf
Accommodation advice
Housing advice
For single, homeless women aged 17+. Open access. Dry.
St Mungo's (Lambeth Mobile Harm Reduction and Needle Exchange)
07920 701 264
London
Thursday:
2pm–4pm
(mobile Nx in Lambeth)
Friday:
2pm–8pm
(mobile Nx in Lambeth & Brixton)
Saturday:
11am–2pm
(mobile Nx in Lambeth & Clapham High St)
Wednesday:
1pm–7pm
(mobile Nx in Lambeth, Vauxhall, Waterloo & Brixton)
Tuesday:
10am–5pm
(mobile Nx in Lambeth, Vauxhall & Clapham Common)
Advocacy
Counselling
Drugs workers
Needle exchange
Outreach workers
Sexual health advice
Free injecting equipment. Harm reduction advice, sexual health advice and free condoms. Referral to relevant agencies. A place to listen... For more info, call the Nx hotline (07920 701 264).
St Mungo's (Putting Down Roots)
Thursday:
9:30am–3:30pm
(St John’s Churchyard)
Monday:
9:30am–3:30pm
(sessions at Great Guildford St Hostel, Mint Street Park & Grange Rd)
Tuesday:
9:30am–3:30pm
(sessions at Waterloo Millennium Green & Emma Cons Garden)
Wednesday:
10am–3:30pm
(Cedars Road Hostel)
Education & training
Leisure activities
Gardening project, working in parks and green spaces throughout London. Call 020 7633 9655 and ask for Putting Down Roots.
St Mungo's (Wood Workshop)
020 7289 5127
The Wood Workshop
Westway Business Centre
15 Torquay Street
London W2 5EJ
Website: bit.ly/12Eq57
Education & training
Furniture and crafts workshop for homeless men and women. Expert supervision and tuition in a friendly, supportive working environment.
St Stephen's Church (The Manna)
Tuesday:
7pm–9pm
(drop-in)
Wednesday:
1pm–3pm
(drop-in - barber & footcare)
Friday:
10am–12am
(key worker session)
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Food
Foot care
Free food
Laundry
Leisure activities
Leisure facilities
Medical services
Food, games, showers, clothing, laundry, and chiropody. Outreach workers from the Benefits Agency and a local drugs service. Support for users wanting to improve their health and well-being - substance misuse, welfare benefits, housing and mental health.
St Thomas of Canterbury Church
London
Wednesday:
9pm–9:30pm
(alt weeks, Lincoln's Inn Fields)
Clothing
Free food
Sandwiches, tea, cake and clothes.
St Vincent de Paul Church
London
Tuesday & Thursday:
7:30pm–8pm
(Lincoln's Inn Fields)
Free food
Steps of Faith
London
Thursday:
8pm–10pm
Clothing
Free food
Walk around Victoria area with soup, hot drinks, snacks, clothes, quilts and personal items.
Stockwell Project
Monday, Wednesday, Thursday:
2pm–5pm
(drop-in)
Thursday:
10am–1pm
(drop-in)
Monday–Friday:
10am–5pm
(needle exchange)
Tuesday:
2pm–5pm
(women only)
Advocacy
Drugs workers
Medical services
Needle exchange
Outreach workers
Sexual health advice
Mainly for injecting drug users, and people with HIV and Hepatitis C (18+) in Lambeth, but there is no catchment area for needle exchange. Assessment, referral for treatment, medical and social referral, casework, needle exchange. Specialist workers available for women and black clients. Italian & Portuguese spoken. Wheelchair accessible.
Stonewall Housing
Monday, Thursday, Friday:
10am–1pm
(advice line - 020 7359 5767)
Tuesday & Wednesday:
2pm–5pm
(advice line - 020 7359 5767)
Accommodation advice
Advocacy
Housing advice
Sexual health advice
Addresses the housing needs of lesbians and gay men. Provides temporary, supported housing for 16–25-year-old lesbians and gay men.
Street Souls
Friday:
8pm–10pm
(3rd Friday of the month)
Clothing
Free food
Soup & cold drinks, sandwiches, cakes and other food given out at Ashley Place (map), Westminster. Also have hats, socks, sleeping bags and sundries.
Streetlytes
Saturday:
7pm–8:30pm
(1st and 3rd Saturdays, Westminster)
Tuesday:
6pm–9pm
(King George's Hostel)
Monday:
6:30pm–9:30pm
(meal, Chelsea Methodist Church)
Advocacy
Bedding available
Clothing
Free food
Outreach workers
Outreach workers links
Hot tea/coffee, sandwiches, fruit, yogurt, pasta, blankets and clothing to the vulnerable and homeless at the piazza of Westminster Cathedral. Advocate on clients' behalf to service providers on housing, mental health and drug and alcohol issues. Night drop at King George's Hostel, Victoria. Phone or email to check Saturday service.
Streetwise Opera
Music classes
"brilliantly imagined, strikingly original and deeply touching." - Opera Now magazine. Workshops at The Passage, Crisis Skylight and the Connection at St Martin's.
SW London Vineyard - The King's Table
Sunday:
2:30pm–3:30pm
(Waterloo Bridge, Embankment)
Free food
SWLV has distributed a hot meal every Sunday since 1994 to around 150 people.
TASHA Foundation
Monday–Sunday:
5pm–0am
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Out of hours helpline for people with mental health or drug use difficulties. Works with substance misuse, anti-depressants, stress, agoraphobia and depression.
Teen Challenge London
Monday:
9pm–11:30pm
(Whitechapel)
Tuesday:
9pm–11pm
(Hackney)
Thursday:
9pm–11pm
(Ealing)
Wednesday:
9am–0am
(Brixton)
Free food
Hot food and drinks.
Thames Reach
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Leisure activities
Leisure facilities
Mental health
Mental health
Outreach workers
Outreach workers links
Aims to end street homelessness and to prevent street homelessness by working with people who are in danger of ending up on the street. Run night shelters, drop-ins, street services etc.
The 240 Project
Monday–Wednesday:
11am–4pm
Advocacy
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Education & training
Free food
Music classes
Community and activity centre that works with vulnerable and excluded people. Phone or drop in for more info about the range of classes and help available.
The Barons Court Project
Monday–Friday:
2pm–5pm
(crop-in and cafe)
Friday:
12am–2pm
(women's group)
Tuesday & Friday:
2pm–5pm
(computer sessions)
Friday:
5pm–7:30pm
(Green Palm Club for isolated black people)
Wednesday:
7pm–9pm
(mental health support)
Saturday:
2pm–5pm
(mental health support)
Bathroom/showers
Benefits advice
Food
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services.
The Big Issue
Advocacy
Careers advice
Education & training
Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com.
The Big Issue Service Broker Team (London)
Monday:
7am–4:30pm
Tuesday–Friday:
8:30am–4:30pm
:
9am–2pm
Accommodation advice
Alcohol workers
Benefits advice
Debt advice
Drugs workers
Mental health
Tenancy support
Helps vulnerably housed and homeless people - mainly Big Issue vendors - find information on accommodation, resettlement and welfare rights. Drug, alcohol and mental health support.
The Branches (was Waltham Forest Churches Winter Shelter)
Monday–Sunday:
9am–5pm
(breakfast 9am-10am; lunch 12pm-12.30pm)
Monday–Sunday:
8am–9am
(night shelter - 6pm-7.30pm)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Music classes
Regular visits from nurse practitioner. Resettlement support. Work with asylum seekers denied NASS support. Music, arts and crafts classes. Also night shelter.
The Cabin
Monday–Sunday:
10:30am–11:30am
Thursday:
12am–1pm
Free food
Open seven mornings a week, and Thursday for Lunch.
The Caravan Drop-In
Saturday–Monday:
10am–7pm
Tuesday–Friday:
11am–7pm
Counselling
A friendly ear, and some access to counselling.
The Carpenters
Tuesday:
10am–12am
Free food
A 'food pack' with hot or cold drink, every Tuesday.
The Connection at St Martin in the Fields
Monday, Tuesday, Thursday, Friday:
9am–12:30am
Wednesday:
9am–12am
Saturday & Sunday:
9am–1pm
(drop-in - no entry after 10.30)
Tuesday & Thursday:
4:30pm–7:30pm
(drop-in)
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Medical services
Mental health
Music classes
Outreach workers
Safe keeping
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+.
The Haven Club
020 7278 8687
Holy Cross Centre
The Crypt
Holy Cross Church
Cromer Street
London WC1H 8JU
Website: bit.ly/1bFfcm
Monday:
6pm–8pm
Alcohol workers
Drugs workers
For self-treating drug & alcohol users: no using on day or no entry.
The Hungerford Drug Project (Turning Point)
Monday–Friday:
2pm–5pm
(drop-in)
Saturday & Sunday:
11am–5pm
Thursday:
6pm–8:30pm
(drop-in - Antidote's LGBT drug & alcohol service)
Counselling
Drugs workers
Free food
Internet access
Leisure activities
Mental health
Help for people who are experiencing problems with drug use.
The London Run
London WC2
Free food
Van with tea/coffee, sandwiches, eggs, biscuits, soft drinks, toiletries.
The Manna Centre
Monday–Sunday:
8:30am–1:30pm
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Foot care
Free food
Housing advice
Medical services
Mental health
Outreach workers links
Tenancy support
Open-access day centre meeting some of the most immediate needs of homeless and vulnerable people. Dedicated Eastern European worker.
The Margaret Centre (PCHP)
Monday, Wednesday, Friday:
10am–12:30am
Tuesday:
10am–12:30am
Tuesday:
4pm–6:30pm
Thursday:
2pm–4pm
Bathroom/showers
Benefits advice
Clothing
Dentist
Foot care
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
The National Homeopathic Service
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers links
Promotes access to complementary medicines among disadvantaged groups such as homeless people, people with drug and alcohol issues, anxiety, depression and mental health needs. Can refer to other services. Ring for times.
The Nehemiah Project
Monday–Friday:
1pm–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
12-step rehab centre for men who have alcohol and/or substance misuse problems. Please phone.
The New Hanbury Project
Counselling
Education & training
Music classes
A personal development and training centre for people who are in recovery or have had problems with homelessness. Abstinence-based, and can only accept those who are in some form of accommodation.
The Passage
Monday–Friday:
8am–12am
(for rough sleepers)
Monday–Friday:
12am–2pm
(lunch)
Monday–Friday:
2pm–6pm
(appointments)
Monday–Friday:
4:30pm–6pm
(verified rough sleepers)
Saturday & Sunday:
9am–12am
Alcohol workers
Benefits advice
Careers advice
Clothing
Drugs workers
Education & training
Food
Foot care
Housing advice
Internet access
Laundry
Medical services
Mental health
Mental health
Tenancy support
For people aged 25+.
The Pilion Trust
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Works with people who have been affected by drugs, alcohol and mental health.
The Positive Place
Monday–Friday:
9:30am–5:30pm
Counselling
Mental health
Sexual health advice
For people living with HIV in south London. Peer support, emotional support, advice, mentoring. Specialist African service. Complementary therapies.
The Queen Victoria Seamen's Rest
Monday–Sunday:
9am–8pm
Internet access
Leisure activities
Leisure facilities
For unemployed, retired and active seafarers (18+), other male ex-services personnel and single homeless men with low support needs. Phone, visit or write.
The Sacred Heart
Tuesday & Friday:
9pm–10:30pm
(Piazza, Westminster)
Free food
Hot drinks and sandwiches..
The Space KC (Earl's Court)
Monday, Tuesday, Wednesday, Friday:
2:30pm–5:30pm
(drop-in and needle exchange)
Thursday:
2pm–5pm
(women only - includes Well Woman clinic)
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-30 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
The Space KC (Golborne Rd)
Monday:
2pm–5pm
(telephone advice)
Tuesday–Thursday:
2:30pm–5:30pm
(drop-in)
Thursday:
2:30pm–5:30pm
(Shiatsu appointments)
Friday:
2pm–5pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Mental health
Needle exchange
Sexual health advice
Tenancy support
Advice for people aged 12-25 in Kensington and Chelsea on housing, benefits, substance use and sexual health. Free contraceptives. Counselling by appointment. Needle exchange. Hepatitis clinic. Complementary therapies. Drop in or phone.
The Tab Centre
Friday:
9am–12am
Drugs workers
Food
Offers support and friendship to people experiencing homelessness, and alcohol and drug addiction.
The Upper Room (St Saviour's)
Tuesday–Thursday:
5:30pm–6:45pm
(free food)
Monday & Friday:
1pm–6pm
(migrant worker job club)
Saturday & Sunday:
12:30am–1:45pm
(free lunch)
Art classes
Careers advice
Clothing
Counselling
Education & training
Free food
Internet access
Outreach workers links
Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, Romanian, Russian and Latvian.
The Welcome Project
Tuesday–Friday:
12:30am–3pm
Tuesday–Thursday:
12:30am–3pm
Friday:
10:30am–3pm
Accommodation advice
Bathroom/showers
Benefits advice
Clothing
Free food
Housing advice
Laundry
Drop-in service for socially isolated people, particularly the homeless and refugees. Nurse led clinic. ESOL classes. And it has an allotment! Drop in or phone.
The Whitaker Centre
Monday–Thursday:
9am–3pm
Bathroom/showers
Food
Laundry
Alcohol allowed.
Touchstone
Monday, Tuesday, Thursday, Friday:
9:30am–4pm
Drugs workers
For substance misusers; pregnant women; translation available for non-English speaking clients; carers and parents with young children; clients who are homeless; unemployed but able to prove connection with the Borough of Enfield.
Tower Hamlets Homeless Persons Unit
Monday–Friday:
9:30am–4pm
Accommodation advice
Housing advice
Outside office hours, phone 020 7376 1637.
Treatment Referral Information Programme (TRIP)
Monday–Friday:
9:30am–5:30pm
(office hours)
Monday, Tuesday, Thursday:
8:30am–10pm
(opening hours)
Wednesday:
8:30am–9pm
(opening hours)
Friday:
8:30am–8pm
(opening hours)
Saturday:
10am–5pm
(opening hours)
Advocacy
Alcohol workers
Drugs workers
Education & training
Legal advice
For young people who need help and advice about drug and alcohol use, or employment and training. Also advocacy, and help if you've been arrested. Helpline: 0800 652 9575.
Trelawn House
Monday–Saturday:
8:30am–5:30pm
(please phone so the project can assess your suitability)
Alcohol workers
Counselling
Drugs workers
Residential project for 15 people aged 18-60 with drug and/or alcohol problems, including people who have experienced sexual abuse. Must be drug and alcohol free on admission.
Trinity Homeless Projects
Monday–Friday:
8:30am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Works to transform the lives of people suffering the effects of homelessness and exclusion in the London Boroughs of Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
Trinity Homeless Projects (Barnhill)
Monday–Friday:
8:30am–5pm
(phone)
Advocacy
Alcohol workers
Drugs workers
Mental health
For single men 17-55 with low support needs. Accepts ex-offenders and those with alcohol, drug and mental health support needs.
Trinity Homeless Projects (Norwood Gardens)
Monday–Friday:
8:30am–5pm
Advocacy
Benefits advice
Careers advice
Debt advice
Education & training
Legal advice
Five-bed project for single homeless women aged 17-55 with low-medium support needs (eg life skills, employment and training, benefits and immigration), including ex-offenders. Phone, write, email (norwood@trinityhomelessprojects.org.uk) or call in.
Trinity Homeless Projects (Pownall Gardens)
Monday–Friday:
8:30am–5pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection.
Triumphant Church International
Sunday:
10am–11am
(drop-in)
Advocacy
Clothing
Free food
Turnaround (Newham)
Monday–Sunday:
7:30pm–7:30am
Accommodation advice
Housing advice
Direct access shelter for men and women.
Turnaround Resources E1
Monday–Friday:
2:30pm–7pm
(general usage)
Monday–Friday:
9am–1:30pm
(constructive work)
Careers advice
Education & training
Internet access
Provides computer use and Internet access to anyone who homeless, living in a hostel or supported housing, on benefits, a refugee or socially marginalized.
Turning Point (Druglink Hammersmith and Fulham)
Monday–Friday:
10am–5pm
(needle exchange, phone service)
Monday & Friday:
2pm–5pm
(drop-in)
Wednesday:
3pm–6pm
(drop-in)
Advocacy
Counselling
Drugs workers
Legal advice
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Crisis intervention, needle exchange, assessment and care planning, advice, information and support, 1:1 work, ear acupuncture. Crack service with structured day programme, crisis intervention and aftercare. Drug Interventions Programme working out of the local courts, police stations and probation offices, providing assessment, referrals, case management and ongoing support.
Turning Point (Hartley House)
Monday–Friday:
9am–5pm
Alcohol workers
Counselling
Drugs workers
For people 18+ with alcohol-related problems who have been through detox, need accommodation and want to stay dry. May also accept people with secondary drug problems. Offer advice to those who wish to self-refer on how to apply for funding. Phone, email (hartley.house@turning-point.co.uk) or write.
U-Turn Project
Monday, Tuesday, Thursday:
10am–5pm
Wednesday:
10am–4:30pm
Friday:
10am–2pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Outreach workers
Sexual health advice
Works with women of all ages in Newham who have been trapped in cycles of prostitution, drug addiction, physical abuse and homelessness from a young age. Phone 020 8983 1553 or approach the U-turn vehicle on Monday evening.
U-Turn Recovery Project
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Christian organisation providing supported accommodation for single homeless men 18-65 who are serious about breaking their dependencies on alcohol, drugs, smoking, gambling and compulsive behaviour. Phone, call in or write (uturnrecovery@hotmail.com).
UNDUGU/African Swahiliphone Refugee Project (ASREP)
Monday–Friday:
10am–5pm
Advocacy
Counselling
Education & training
Legal advice
Leisure activities
Advice, counselling, information and support for asylum seekers and refugees from the Democratic Republic of Congo, Rwanda and Burundi. Languages: French, Lingala, Swahili.
Union Chapel ('Margins' Homelessness Project)
Sunday:
3pm–5pm
Bathroom/showers
Clothing
Free food
Housing advice
Laundry
Leisure activities
Leisure facilities
Aims to create an environment where guests can move towards a safer, more stable and sustainable life away from the street.
Upper Holloway Baptist Church
Monday:
10am–1pm
Clothing
Free food
Leisure facilities
UR4JOBS
Monday & Friday:
5:30pm–6:45pm
Hot supper
Monday & Tuesday:
12am–5pm
UR4JOBS
Wednesday:
10am–5pm
Polish language counselling service
Careers advice
Education & training
Help in finding work and education. Ring for appointment: 07967 312207 (English); 07772 565815 (Romanian); 07772 473554 (Polish).
Veterans Aid
Monday–Thursday:
9am–3:30pm
(drop in or phone)
Friday:
9am–1pm
(drop in or phone)
Accommodation advice
Benefits advice
Clothing
Housing advice
Formerly the Ex-Services Fellowship Centres (EFC). Free helpline: 0800 169 2277
Vision Care
Monday & Thursday:
2am–7:30pm
(at Crisis Skylight)
Wednesday:
9am–2pm
(at The Passage)
Medical services
Free sight tests and spectacles.
Waltham Forest Housing Advice Unit
Monday–Thursday:
9am–4:30pm
(personal callers)
Friday:
10am–4:30pm
(personal callers)
Monday–Thursday:
9am–5:15pm
(phone enquiries - 020 8496 5575)
Friday:
9am–5pm
(phone enquiries - 020 8496 5575)
Accommodation advice
Housing advice
Outside office hours, phone 020 8496 3000.
Wandsworth Council Housing Aid Centre
Monday–Friday:
8:30am–5:30pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8871 6000. 24-Hour Emergency line: 020 8871 7490. Minicom/textphone users: 020 8871 8666
WDP - Wandsworth Drug Project
Monday–Friday:
1pm–5pm
Saturday:
1pm–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
WDP aims to reduce the social exclusion of drug users and minimise the harm that they may cause to themselves and the wider community.
WDP - Westminster Drug Project
Monday–Friday:
1pm–5pm
(open access)
Advocacy
Counselling
Drugs workers
Housing advice
Medical services
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
Webber Street (London City Mission)
Monday–Saturday:
9am–12am
Accommodation advice
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Dentist
Free food
Leisure activities
Medical services
Mental health
Outreach workers links
Provides 70 gallons of tea and 500 meals each week!
West London Centre for Counselling
Monday–Thursday:
9am–9pm
Friday:
9am–5pm
Drugs workers
Medical services
Mental health
Sexual health advice
Counselling for people who have experienced addiction or are are going through emotional problems. Runs a self-referral service for people affected by AIDS or HIV.
West London Churches Winter Shelter
9 November to 28 March
Monday–Sunday:
8pm–7am
Food
Housing advice
16+, mixed, dry. 35 beds. Self-referral on a "first come, first served" basis - phone first. Last admission 8pm.
West London Day Centre
Monday–Friday:
8:45am–10am
(rough sleepers' drop-in)
Monday–Friday:
10am–11:30am
(drop-in - hostel residents join)
Monday–:
11:45am–12:45am
(advice - appointments only)
Monday & Thursday:
1:30pm–3:30pm
(drop-in for those with tenancies)
Art classes
Bathroom/showers
Benefits advice
Clothing
Counselling
Food
Internet access
Laundry
Luggage storage
Medical services
Outreach workers links
Safe keeping
Tenancy support
Westminster Community Alcohol Service
Monday–Friday:
9am–12am
Drop in.
Monday–Friday:
12am–5pm
Appointments
Alcohol workers
Counselling
WCAS provides an accessible and flexible health and advice service to clients and their families adversely affected by alcohol use.
Whitaker Centre (Equinox Project)
Monday–Friday:
11am–5pm
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Drugs workers
Foot care
Free food
Housing advice
Leisure activities
Needle exchange
Tenancy support
Drop-in centre with a wide range of services. Sessions for sex workers and rough sleepers.
Whitechapel Mission
Monday–Sunday:
6am–11am
(cooked breakfast 8am-10am)
Monday–Sunday:
6am–11am
Saturday:
12am–2:30pm
(women only)
Accommodation advice
Advocacy
Alcohol workers
Barber
Bathroom/showers
Bedding available
Benefits advice
Clothing
Counselling
Debt advice
Drugs workers
Food
Housing advice
Internet access
Medical services
Outreach workers links
Safe keeping
Tenancy support
Welcoming centre open 365 days a year.
Women @ the Well
Thursday:
12am–5pm
(drop-in)
Wednesday:
2pm–9pm
(drop-in)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Clothing
Counselling
Free food
Housing advice
Internet access
Laundry
Women-only service, particularly for those who have been trafficked and/or are escaping domestic violence. WATW will provide a creative and supportive space for vulnerable women based on Gospel values and developing a holistic response to their needs. it aims to empower these women to make choices to improve the quality of their lives.
Women in Prison
Monday–Friday:
10am–5pm
Accommodation advice
Advocacy
Benefits advice
Housing advice
Mental health
Education, training and practical support to women who are, or have been, in prison. Freephone (ONLY for women offenders and ex-offenders seeking help): 0800 953 0125. Advice and information regarding housing, legal, financial, education, employment and other resettlement. Community-based support for women offenders/ex-offenders from black and ethnic minority groups, and for women released back to London with a history of diagnosed mental illness.
Wycombe & Marlow Group
London
Tuesday:
8:15pm–8:45pm
(Lincoln's Inn Fields)
Clothing
Free food
Hot drinks, food, toiletries and clothes.
YouthNet UK
Monday–Sunday:
Open 24 hours
Advocacy
Careers advice
Debt advice
Housing advice
Legal advice
Incredible online support resource for 16-24-year-olds.
Belfast and Lisburn Women's Aid
Monday–Sunday:
9am–5:30pm
Accommodation advice
Benefits advice
Counselling
Education & training
Housing advice
Legal advice
Mental health
Tenancy support
For women and children experiencing domestic violence. Helpline: 0800 917 1414
Causeway Women's Aid
Monday–Friday:
9am–10pm
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
For women, with or without children (boys under 16), experiencing domestic violence. Helpline: 0800 917 1414.
Clarendon Shelter
Accommodation advice
Counselling
Housing advice
Medical services
Mental health
Emergency accommodation for single homeless women and women with children (boys up to 14), with support needs.
Cookstown and Dungannon Women's Aid
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
For women and their children (boys up to 16) experiencing domestic violence. Helpline: 0800 917 1414.
Council for the Homeless Northern Ireland (CHNI - central office)
02890 246 440
4th Floor
Andras House
60 Great Victoria Street
Belfast BT2 7BB
Northern Ireland
Website: bit.ly/TIcso
Education & training
Represents organisations working with homeless people throughout Northern Ireland. Training, information, research and collective representation.
Council for the Homeless Northern Ireland (CHNI - NW office)
Education & training
Represents organisations working with homeless people throughout Northern Ireland. Provides training, information, research and collective representation.
Craigavon and Banbridge Women's Aid
028 3836 2777
c/o Office One
1st Floor
Legahory Centre
Craigavon BT65 5BE
Northern Ireland
Website: bit.ly/RNxrZ
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
For women and children (boys up to 17) suffering from domestic violence. Helpline: 0800 917 1414.
Edward Street Hostel
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Leisure activities
Tenancy support
Shelter, accommodation, care, support, training and a positive future for homeless and other socially-excluded and marginalised groups.
Fermanagh Women's Aid
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
For women, with or without children (boys up to 16), experiencing domestic violence. Helpline: 0800 917 1414.
Foyle Valley House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Art classes
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Medical services
Safe keeping
Sexual health advice
Tenancy support
For single homeless women who are alcohol-dependent. Round-the-clock staffing. Single rooms. Referrals to counselling, and appointments to dental and medical help.
Foyle Women's Aid
Accommodation advice
Counselling
Housing advice
Legal advice
For women and children (boys up to 16) who have experienced domestic violence.
Hosford House
Accommodation advice
Careers advice
Counselling
Education & training
Housing advice
Medical services
Mental health
Part of East Belfast Mission, which has developed a range of services to meet the needs of children, young people, people who are homeless and/or unemployed, the elderly and families.
Inverary House
Accommodation advice
Benefits advice
Counselling
Housing advice
Supported accommodation for single homeless people.
Linen Court
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Provides shelter, accommodation, care, support, training and a positive future for homeless and other socially excluded and marginalised groups.
Lurgan Foyer (Mount Zion House)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Leisure activities
Leisure facilities
Tenancy support
For young people (16-25) with high support needs. Training, education and support are tailored to the needs of the residents.
Methodist City Mission
Monday–Friday:
9am–0am
(office hours)
Accommodation advice
Alcohol workers
Drugs workers
Education & training
Housing advice
Tenancy support
Hostel for single, homeless men.
Morning Star House
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
For single homeless men with alcohol, drugs or mental health issues.
MUST Hostel (Mid-Ulster & Sth Tyrone Assn)
Accommodation advice
Housing advice
Leisure activities
Leisure facilities
For single homeless people, including rough sleepers.
Newry, Mourne, S Down and S Armagh Women's Aid
Advocacy
Counselling
Education & training
Internet access
Legal advice
Mental health
For women and their children (boys up to 16) experiencing domestic violence.
North & West Housing (Foyle Valley House)
Monday–Sunday:
9am–5pm
(phone or call in)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Housing advice
Leisure activities
Leisure facilities
Single women 18+ who are homeless and alcohol dependent, with low-medium support needs.
North & West Housing (Strand Foyer)
Monday–Friday:
8am–8pm
(phone or call in)
Accommodation advice
Advocacy
Careers advice
Education & training
Free food
Housing advice
Leisure activities
Leisure facilities
For people aged 16-25 in housing need who are prepared to commit themselves to training and employment.
North & West Housing (The House in the Wells)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Drugs workers
Leisure activities
Mental health
For single homeless men 25+. Most residents have support needs around independent living skills, alcohol, etc.
Regina Coeli House
028 9061 2473
Address is confidential
Northern Ireland
Monday–Sunday:
11am–10:30pm
(ring to check vacancies)
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Drugs workers
Housing advice
Medical services
Mental health
For single homeless women. Phone to check vacancies.
Salvation Army (Centenary House)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
For single, homeless men. Long-term support beds for older men and a 12-bed rough sleeper unit. (Queue from 8.30pm; beds available at 10pm).
Simon Community (Bangor)
Accommodation advice
Housing advice
For single, homeless people aged 17-64.
Simon Community (Bonds Hill)
Accommodation advice
Housing advice
Mental health
For single homeless people.
Simon Community (Cliftonville Ave)
028 9075 1410 or 9075 6572
28 Cliftonville Avenue
Belfast BT14 6BX
Northern Ireland
Website: bit.ly/16RFlM
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
For homeless people, including ex-offenders and those with alcohol, drug or mental health problems. Can accept couples.
Simon Community (Coleraine)
Accommodation advice
Benefits advice
Education & training
Leisure activities
For single homeless people with support needs.
Simon Community (Flush Park)
Accommodation advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Single homeless people aged 17-65.
Simon Community (Larne)
1 Curran Road
Larne BT40 1BS
Northern Ireland
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Tenancy support
Direct access temporary accommodation, with 16 single and 2 double rooms. Self-catering. Support workers, harm reduction worker and tenancy support.
Simon Community (Newry)
Accommodation advice
Advocacy
Counselling
Drugs workers
Education & training
Housing advice
Mental health
For single homeless people.
Simon Community (Saintfield Road)
Accommodation advice
Advocacy
Alcohol workers
Drugs workers
For single homeless people, including people with mental health problems, drug/alcohol issues, and ex-offenders.
Sydenham House
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Debt advice
Education & training
Housing advice
Internet access
Laundry
Legal advice
Outreach workers links
Sexual health advice
Emergency short-term accommodation for women and their children (boys up to 16) escaping violence and/or abuse. Phone first.
The House in the Wells
Accommodation advice
Alcohol workers
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
For single homeless men (25+) with support needs mainly around alcohol.
Welcome Centre Emergency Nightshelter
028 9024 0424 or 028 9023 4387
1 Divis Tower
Belfast BT12 4QA
Northern Ireland
For single women sleeping rough.
Women's Aid ABCLN
028 2563 2136
c/o The Naomi Centre
2 Cullybackey Road
Ballymena BT43 5DF
Northern Ireland
Website: bit.ly/12DtVB
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
Refuge accommodation for women and their children escaping domestic violence in Antrim, Ballymena, Carrickfergus, Larne and Newtownabbey. Helpline: 0800 917 1414.
The Wallich
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Clothing
Counselling
Debt advice
Drugs workers
Education & training
Food
Foot care
Free food
Housing advice
Laundry
Mental health
Needle exchange
Outreach workers links
The Wallich is dedicated to helping the most excluded people in our society. They work with other agencies, the government and homeless people to deliver innovative solutions that are as diverse as the people they help. Over 50 projects throughout Wales, so please check their website for full details.
Addaction Birmingham
Monday, Wednesday, Thursday:
10am–6pm
Tuesday & Friday:
10am–8pm
Alcohol workers
Drugs workers
Medical services
Needle exchange
Information, support and advice for those with alcohol or drug problems. Harm reduction, auricular acupuncture, nurse.
Allison House
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Debt advice
Housing advice
Laundry
Hostel for men aged 50+. Accepts men with alcohol issues. No drinking on premises. No violent history or drug use. Range of services for residents.
Anawim
Monday–Friday:
10am–4pm
(out of hours: 07976 188 220)
Accommodation advice
Advocacy
Art classes
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Sexual health advice
Works with women across Birmingham. Reaches out in friendship to women trapped in prostitution, and offers support & counselling to leave the lifestyle. Courses and activities, OFSTED-registered creche. Methadone programme. 24-hour helpline: 0800 970 8232.
Aquarius
Monday–Friday:
9am–4:30pm
Alcohol workers
Counselling
Drugs workers
Works with people with alcohol, drugs and gambling addictions. Initiatives for South Asian communities, women, homeless people and families. 0121 685 6340 (North B’ham); 0121 414 0888 (South B’ham).
Ashram Housing Association Reducing Domestic Violence Project
0121 764 3817
2nd Floor, Fairgate House
205 Kings Road
Tyseley
Birmingham
West Midlands
Website: bit.ly/bvp4dq
Monday–Friday:
9am–5pm
(phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Tenancy support
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email.
Base 25
Monday–Thursday:
12am–6pm
Friday:
12am–5pm
Saturday:
1pm–3pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Drugs workers
Education & training
Housing advice
Leisure activities
Outreach workers links
Sexual health advice
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 073023
Birmingham City Council (Housing Pathways)
Accommodation advice
Housing advice
Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (HOUVulnerablepersons@birmingham.gov.uk)
Central and Cecil – Tullamore House
Monday–Friday:
9am–5pm
(phone for application form)
Accommodation advice
Housing advice
Tenancy support
Move-on accommodation for single homeless men 18+ with low support needs. Priority given to Irish people. Dogs allowed. Must have a local connection to Coventry.
Centrepoint Streets Project
Advocacy
Careers advice
Education & training
Housing advice
Outreach project for asylum seekers, refugees, and the homeless and disadvantaged. Education and training projects for children and unemployed young people. Project supporting people affected by murder and manslaughter.
Chace Centre
Monday–Friday:
9am–12am
Monday–Thursday:
2pm–5pm
Friday:
1pm–4:30pm
Careers advice
Education & training
Leisure activities
Leisure facilities
Outreach workers links
For single men 18+. Staff can help residents with benefits, setting up bank accounts, arranging appointments, finding work and training, moving on etc.
CHADD - On Route Project
Monday–Friday:
9am–10pm
(phone or call in for an application form)
Saturday & Sunday:
7pm–10pm
(phone or call in for an application form)
Accommodation advice
Advocacy
Education & training
Housing advice
Outreach workers links
Accommodation for men aged 16-27, including ex-offenders or those at risk.
CHADD Outreach Support Service
Monday–Friday:
9am–5pm
Benefits advice
Debt advice
Education & training
Outreach workers links
Tenancy support
Confidential advice and assistance, and signposting to other services. Advice on benefit claims, debt, registering with a GP, finding suitable schools, work and college etc. Work or college course Any tenancy related problems you may be experiencing Finding out what other services are available to you in the area.
Community Mental Health Homeless Team
0121 685 6970
3rd Floor, Morcome House
Ledsam Street
Ladywood
Birmingham
West Midlands B16 8DN
Website: bit.ly/dBl4XN
Monday–Friday:
9am–7pm
(phone lines open)
Saturday & Sunday:
9am–5pm
(phone lines open)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Housing advice
Mental health
Outreach workers
Outreach workers links
Help with accommodation, benefits, employment and resettlement to homeless people with serious mental health problems. Multi-disciplinary help with access to mental health services throughout the city.
Coventry and Warwickshire YMCA - Daimler Green
024 7659 7009
Endeavour Court
20 Chelmarsh
Daimler Green
Coventry
West Midlands CV6 3LB
Website: bit.ly/cloEcA
Monday–Sunday:
Open 24 hours
(call for appointment)
Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Tenancy support
Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.
Coventry Cyrenians
02476 228099
Mcraye House
98 - 101 Far Gosford Street
Coventry
West Midlands CV1 5EA
Website: www.coventrycyrenians.co.uk
Monday–Friday:
9:30am–4pm
Food - Mon-Fri 11.45am
Debt advice - Fri 10am-12noon
Accommodation advice
Bathroom/showers
Benefits advice
Clothing
Debt advice
Food
Housing advice
Laundry
Outreach workers
Tenancy support
Coventry Foyer
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Education & training
Housing advice
Internet access
Outreach workers links
For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.
Coventry Jesus Centre - The Bridge Drop-In
Monday:
10am–1pm
(reception)
Tuesday–Friday:
9am–4pm
Sunday:
9am–10:30am
Saturday:
9am–12am
Wednesday:
8pm–10pm
(evening groups)
Saturday:
9am–1pm
(drop-in)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Clothing
Debt advice
Education & training
Food
Foot care
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Luggage storage
Medical services
Music classes
Outreach workers
Safe keeping
Tenancy support
Friendship and help to people of all faiths and none. Support groups, skills classes, community café, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.
Coventry Refugee Centre
Monday–Thursday:
9am–5pm
Wednesday & Friday:
1pm–5pm
(Asylum Team appointments)
Friday:
9am–4pm
Accommodation advice
Art classes
Counselling
Education & training
Housing advice
Leisure activities
Tenancy support
Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women's and youth groups.
Derbyshire Housing Aid
Monday–Sunday:
Open 24 hours
24/7 emergency accommodation)
Monday–Friday:
1pm–4pm
(assessment)
Accommodation advice
Art classes
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Housing advice
Laundry
Leisure facilities
City council assessment service for all single homeless people in Derby - local connection applies. Emergency accommodation for up to 28 days.
Dudley Area Housing Office
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
If you find yourself without a roof over your head over the weekend or outside office hours, please call the emergency housing team on 0300 555 8283 for help.
Dudley Refugee Support Team
Monday–Friday:
9am–5pm
Benefits advice
Housing advice
Outreach workers
Culturally sensitive support service. Advice on benefits, harassment, domestic violence, housing. Floating support.
Dudley Tenancy Guarantee
0300 555 2345
Dudley Housing Office
15-17 St James's Road
Dudley
Birmingham
West Midlands DY1 1JG
Website: bit.ly/4Ffp7H
Monday–Friday:
9am–5pm
Tenancy support
Scheme helps people (principally those who are homeless or threatened with homelessness) access private rented property. Appointments can be made at any of the local housing offices - phone 01384 815035 for details. Signposting service.
ENTA
Monday–Thursday:
8:30am–4:30pm
Friday:
8:30am–1:30pm
Careers advice
Education & training
Internet access
Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.
Front Door Wolverhampton
Monday–Friday:
1:45pm–4:45pm
Advocacy
Counselling
Needle exchange
Outreach workers links
Safe keeping
Tenancy support
Fantastic range of support from starter kits for tenants to guidance on support options and benefits. Signposting to appropriate agencies, listening, needle exchange. Please note: the needle exchange is not open on Tuesdays and closes on Fridays at 4.00pm.
Gilgal
0121 773 1431
PO Box 3918
Birmingham
West Midlands B9 5AQ
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Legal advice
Sexual health advice
Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children’s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223
Housing Options (Sandwell)
0121 569 6000
Court House
335-337 High Street
West Bromwich
Birmingham
West Midlands B70 8LU
Website: bit.ly/bC8Lfe
Monday–Friday:
8am–5:30pm
Accommodation advice
Advocacy
Housing advice
If you are at risk of losing your home or becoming homeless please contact the Housing Options Team for advice. Outside office hours, phone 0121 525 4688 or email housing@sandwell.gov.uk.
Irish Welfare and Information Centre (Older Irish Adults Project)
Monday–Friday:
11am–3pm
Accommodation advice
Alcohol workers
Bathroom/showers
Clothing
Food
Housing advice
Medical services
Mental health
Outreach workers
Tenancy support
Drop-in centre for older (45+) Irish people, including people who are homeless, isolated, living in poor accommodation, ex-offenders, those needing support around life skills. Sessions with mental health outreach team. Alcohol project work. Housing advice, including referrals to accommodation and floating support in people's own homes. Showers, laundry, clothing, lunch. Primary health care.
Jericho Foundation
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Food
Internet access
Leisure activities
Outreach workers
Outreach workers links
Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.
Midland Heart (Gibbs Road House)
Monday–Friday:
8am–7pm
(phone for appointment)
Accommodation advice
Housing advice
Tenancy support
For single people aged 17+ (83 men, 9 women). Housing-related support to enable customers to gain the independent living skills needed to move on.
Midland Heart (Gilbert Road)
Monday–Friday:
8am–7pm
(ring for appointment)
Accommodation advice
Housing advice
Tenancy support
For young people aged 16-25 with low support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.
Midland Heart (Grange Road)
0121 555 6500 or 0121 558 5739
c/o 100 Gilbert Road
Smethwick
West Midlands B66 4PZ
Website: bit.ly/aaEed7
Monday–Friday:
8am–7pm
(ring for appointment)
Accommodation advice
Housing advice
Tenancy support
For single homeless 16-25-year-olds with support needs. Staff offer housing-related support to enable individuals to gain the skills required to move on to more permanent independent living.
Midland Heart (Hanwood House)
Monday–Friday:
8am–7pm
(phone for appointment)
Accommodation advice
Food
Housing advice
Hostel for single homeless men aged 25+. Housing-related support is offered to all customers to enable them to develop the skills needed to move on into independent living.
Midland Heart (Homeless Services Centre)
0345 6020 540; 0121 233 6370
44 Bradford Street
Digbeth
Birmingham
West Midlands B5 6HX
Website: bit.ly/8ZnIgk
Monday, Wednesday, Friday:
10am–6pm
Tuesday:
10am–8pm
Thursday:
10am–2pm
Accommodation advice
Benefits advice
Housing advice
Outreach workers
Tenancy support
For people in Birmingham who are homeless or in housing need. Drop-in and telephone housing advice. Welfare benefits advice. Outreach and tenancy support for rough sleepers. Tenancy support for refugees and asylum seekers, young people with multiple needs, people with current or past drug problems. Alcohol and mental health referrals. Phone or drop in.
Midland Heart (Murdock Road)
Monday–Friday:
8am–7pm
(phone for appointment)
Accommodation advice
Counselling
Housing advice
Mental health
For young single homeless locals aged 16-25 with medium support needs who are homeless or in housing need. Three of the bed-spaces are for young people with mental health issues. Staff provide housing-related support to enable customers to gain the skills required to move on to independent living.
Midland Heart (Rolfe House Foyer)
Monday–Friday:
8am–7pm
(phone for appointment)
Accommodation advice
Careers advice
Education & training
Housing advice
Internet access
For single homeless 16-25-year-olds with support needs who are willing to engage with employment, education and training opportunities. Training room and IT suite. Housing-related support to enable customers to gain the independent living skills needed to move on. Scheme is accredited by the Foyer Federation.
Midland Heart (Zambesi Project)
Monday–Friday:
8am–7pm
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
For single homeless men aged 45+. Staff provide housing-related support to enable residents to move on into independent living.
Nacro - Allesley Old Road Hostel
Monday–Friday:
9am–5pm
(call for appointment)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Single people 16-25 with low support needs. Must have a local connection to Coventry. Support with independent living skills and family issues. Help with move-on - applications, setting up utilities etc.
Nacro Services - Coventry Young Homeless Accommodation Project
024 7671 5113
Rooms 13/14, 1st Floor
Koco Building
The Arches, Spon End
Coventry
West Midlands CV1 3JQ
Monday–Friday:
9am–5pm
(call for appointment)
Accommodation advice
Advocacy
Housing advice
Advice for young people on homelessness and finding accommodation. Temporary accommodation with support for young people, pregnant women and women with a baby aged up to 2 years.
Norman Imlah Day Cente
0121 685 6346
2nd Floor, The Matthews Centre
Duddeston Manor Road
Duddeston
Birmingham
West Midlands B7 4LZ
Website: bit.ly/bUch4a
Monday–Thursday:
9am–5pm
Friday:
9am–4pm
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Education & training
Leisure activities
Mental health
Sexual health advice
For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.
P3 - Bilston Hostel
Monday–Sunday:
Open 24 hours
Drugs workers
Single homeless men, including ex-offenders and rough sleepers. Weekly visit by drugs professional.
P3 - Dickens Lodge
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Drugs workers
Education & training
Housing advice
Mental health
Tenancy support
Single homeless men, including rough sleepers, ex-offenders, people with mental health needs and those with alcohol or drug problems. Staff provide support around daily living skills, including finances, substance misuse issues, mental health and access to training. Help with moving on.
P3 - Thornley Street
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers links
Single homeless men. Potential residents must be substance-free at time of admission. Resettlement support.
Panahghar
Accommodation advice
Counselling
Outreach workers links
Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services.
Polish Club Birmingham
0121 643 3577
Polish Millennium House
Bordeseley Street
Birmingham
West Midlands B5 5PH
Website: bit.ly/c2PIMT
Friday:
1pm–3pm
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Advice on employment law, social benefits, housing and accommodation.
Princip Street Hostel
Monday–Sunday:
Open 24 hours
Advocacy
Alcohol workers
Mental health
For single homeless men aged 25+ with support needs, including mental health and/or alcohol problems.
SAFE Project
Monday:
12:45am–1:45pm
(sexual health clinic, appointments only - 0121 440 0034)
Monday:
1:15pm–3:30pm
(walk-in sexual health clinic)
Wednesday:
12am–4pm
(drop-in clinic - enquiries 0121 440 6655)
Thursday:
11am–1:30pm
(Methadone clinic - enquiries 0121 446 5381)
Advocacy
Benefits advice
Careers advice
Counselling
Drugs workers
Medical services
Outreach workers
Outreach workers links
Sexual health advice
Promotes the health and well-being of female sex workers (18+) in Birmingham, Sandwell and Walsall. This includes promoting personal safety and human rights, providing high quality health services and combating intimidation. Methadone project. Help for migrant sex workers. Free condoms. Please phone.
Salvation Army (Eden Villa)
01926 450708
13 Charlotte Street
Leamington Spa
Warwickshire
West Midlands CV31 3EB
Website: bit.ly/djXCb4
Monday–Friday:
9am–5pm
(call for appointment)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Tenancy support
Single homeless people with support needs, and 1 room for married couples. Support around life skills and advice on accommodation. Help with move-on - applications, grants, obtaining furniture, utilities etc. Residents who have moved on can use the drop-in advice centre.
Salvation Army (Homeless Action Project, Leamington)
Monday, Tuesday, Wednesday, Friday:
9:30am–12am
Thursday:
9:30am–12:30am
Saturday:
9:30am–11:30am
Accommodation advice
Bathroom/showers
Benefits advice
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Outreach workers links
Advice, support, signposting and referrals to emergency and longer term housing. Breakfast and food parcels. Access to phone and computers.
Salvation Army (Lincoln Street Centre)
Monday–Sunday:
7am–9pm
Advocacy
Alcohol workers
Careers advice
Education & training
Internet access
Leisure activities
Leisure facilities
Medical services
Staff provide help and advice as required. Job seeking sessions, computer literacy courses and basic skills sessions are also available.
Salvation Army (William Booth Centre)
0345 60 20 540
c/o Homeless Single Point of Access
Midland Heart - Homeless Services Centre
44 Bradford Street
Birmingham
West Midlands B5 6HX
Monday, Tuesday, Wednesday, Friday:
10am–6pm
(office hours)
Thursday:
10am–2pm
(office hours)
Accommodation advice
Housing advice
For single homeless men aged 18+ with low- to medium-support needs, including refugees. Call in at Midland Heart's Homeless Services Centre. Phone answered 24/7.
SHARP Hostel
Monday–Sunday:
8:45am–11pm
(phone calls)
Monday–Sunday:
9am–8pm
(referrals accepted)
Accommodation advice
Benefits advice
Housing advice
For single people or couples aged 18+. The project considers referrals from people who are overcoming dependency, but active drug use is not acceptable.
SIFA Fireside
Monday–Friday:
9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
Saturday & Sunday:
10:30am–11:30am
Accommodation advice
Alcohol workers
Art classes
Bathroom/showers
Benefits advice
Counselling
Debt advice
Education & training
Free food
Housing advice
Leisure activities
Medical services
Outreach workers
Safe keeping
Tenancy support
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.
Solihull Community Housing (Chelmsley Wood)
Monday, Tuesday, Thursday:
9am–5pm
Wednesday:
10am–5pm
Friday:
9am–4:30pm
Saturday:
9am–1pm
Accommodation advice
Housing advice
Solihull Community Housing (Kingshurst)
Monday, Tuesday, Friday:
9am–4pm
Thursday:
10am–3pm
Accommodation advice
Housing advice
St Anne's Hostel
Monday–Sunday:
Open 24 hours
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Medical services
Outreach workers links
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.
St Basil's Link
Monday–Thursday:
9am–5pm
(housing and advice service)
Friday:
9am–1pm
(housing and advice service)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Outreach workers links
For people aged 16-25 who are homeless or are facing homelessness. Emergency 24/7 freephone: 0800 068 7499. Youthline (24/7 - 0300 3030099) will give you emotional support with difficult family relationships and isolation, and help you find accommodation, a job, voluntary work or training. Emergency accommodation hotline (24/7): 0800 056 4034 (male); 0800 068 7499 (female).
St Eugene's Court (Irish Welfare Drop-In )
Monday–Friday:
11am–3pm
Accommodation advice
Alcohol workers
Food
Mental health
Primarily aimed at the Irish community or those with strong links to the Irish community. Volunteers welcome. Supported accommodation for Irish men aged 55+, with support for alcohol and mental health needs.
St George's House
01902 421904
St George's Hub
St Marks Road
Chapel Ash
Wolverhampton
West Midlands WV3 0TZ
Website: bit.ly/bdBsPb
Monday–Friday:
9:15am–4:30pm
Accommodation advice
Advocacy
Bedding available
Clothing
Food
Housing advice
Leisure activities
Tenancy support
Helps people over 18 to avoid becoming homeless and to live independently after resettlement. Leisure and sporting activities. Furniture project (available to anyone on a low income).
St George's House Drop-in
Friday:
2:15pm–3pm
Monday–Thursday:
2:15pm–4:30pm
Monday–Friday:
9:30am–1:30pm
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Range of services for homeless people, ex-offenders, substance misusers and others who are often barred from other services and facilities. Practical advice, support and guidance, and signposting to other services. Local Big Issue distributor.
St Martin in the Bullring Helpdesk
Monday–Friday:
10:30am–3:30pm
(closed 12.30-13.30)
Saturday:
10:30am–1pm
Art classes
Benefits advice
Counselling
Free food
Housing advice
Outreach workers
Listening, advice and referrals to other agencies and services. Practical intervention in the form of emergency food and local travel, along with ongoing support in a friendly environment. Many people seeking help are encountering homelessness, addiction, mental health problems, bereavement and loss. Call in or phone.
Stonham (Ellesmere)
Monday–Friday:
8:30am–5pm
(office hours)
Accommodation advice
Benefits advice
Housing advice
Tenancy support
Short-term supported accommodation for ex-services personnel, providing individual support plans leading to resettlement and rehabilitation in the community.
Stonham (Gilson Way Hostel)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Outreach workers
Tenancy support
For young single homeless people aged 16-25. Phone or call in for application form. Support around independent living skills and access to employment, training and education. Access to and advice on move-on options, help with grants and applications, obtaining furniture and setting up utilities.
Stonham (Morris House)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Counselling
Drugs workers
Housing advice
Internet access
Sexual health advice
For single local homeless aged 16-25 with support needs. Help with working towards independent living, with emotional support when needed. Regular advice sessions on sexual health, drugs and healthy eating. Call in, phone (24/7) or write.
Stonham (St George's House)
Monday–Sunday:
8am–10pm
Accommodation advice
Advocacy
Education & training
Housing advice
Outreach workers links
Tenancy support
Single homeless men and ex-offenders. Help with independent living, maintaining tenancy, moving on etc. Arrange visits from drugs agencies. Referral to floating support service.
The Big Issue (West Midlands)
Careers advice
Education & training
Employment and training.
The Castle & Crystal Credit Union
All credit union members (18+) can apply for a Handiloan (£100 to £500) and anyone living or working in the Dudley borough is eligible to join.
The Glebe Centre
Monday, Wednesday, Friday, Saturday:
9:30am–4:30pm
Tuesday & Thursday:
9:30am–7pm
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Food
Housing advice
Leisure activities
Medical services
Mental health
For people (18+) who are homeless, unemployed, or who have mental health or substance abuse problems. Breakfast, lunch, hot drinks, showers, clothing store. Full time alcohol worker. Advice on benefits, housing and health. Pool, snooker and TV lounge.
The Haven Wolverhampton
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Mental health
For women affected by domestic violence and their children. Services include emergency accommodation, advocacy, emotional support, benefits and immigration support, resettlement, and help for children and young people. 24-hour helpline: 01902 713001
The Health Exchange
Monday & Friday:
2:30pm–4:30pm
Tuesday, Wednesday, Thursday:
1pm–4pm
Wednesday & Thursday:
9am–11am
Medical services
Medical practice for homeless people in Birmingham.
The What? Centre
Accommodation advice
Advocacy
Benefits advice
Counselling
Debt advice
Education & training
Housing advice
Legal advice
Medical services
Mental health
Sexual health advice
Advice and information services and therapeutic counselling for young people (13-25) in Dudley.
time2talk Mediation Service
01384 812 422
Department of Adult, Community and Housing Services (DACHS)
Dudley MBC
5 St James's Road
Dudley
West Midlands DY1 1HP
Monday–Friday:
9am–5pm
(message service outside these hours. Interpreters can be arranged)
Advocacy
Counselling
Free mediation service for Dudley residents. If you've left home and think a negotiator could help you resolve a dispute with your family, contact Sue (sue.steel@dudley.gov.uk) or Owen (Owen.McMillan@dudley.gov.uk).
Valley House
024 7626 6270 or 6290
Navigation Centre
55-57 Bell Green Road
Courthouse Green
Coventry
West Midlands CV6 7GQ
Website: bit.ly/d2QcQ5
Monday–Sunday:
Open 24 hours
Counselling
Education & training
Leisure activities
Outreach workers links
Single people and parents with children, including women with or without children experiencing or escaping domestic violence/abuse, young homeless people, and young women who are pregnant or single parents. Training courses on IT skills, numeracy, literacy and personal development. Children's centre day nursery and activities. Referrals to other agencies for specialist help around drugs, alcohol, mental health.
Vision Care
Monday:
10am–5pm
(except bank holidays)
Medical services
Eyecare services to homeless and other vulnerable people in an accessible and friendly environment. Fully comprehensive, high-quality service totally free of charge.
Walsall Metropolitan Borough Council (Homelessness and Housing Advice Service)
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Tenancy support
Call us to make an appointment or if it's urgent and you need to see us, call in between 2pm and 3pm. If you have an out-of-hours emergency, call 01922 650000 and ask to speak to the duty social worker. General advice will be available on the out-of-hours service (0845 1112836).
Walsall Metropolitan Borough Council (Refugee Support Team)
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Housing advice
Outreach workers links
Walsall Rent Guarantee Scheme
Monday & Wednesday:
10am–12am
Accommodation advice
Helps people registered as homeless in Walsall to access private rents.
West Bromwich & District YMCA
Careers advice
Education & training
Internet access
For single homeless people aged 16-40 with support needs. Accommodation is linked to life, social and resettlement skill development. The projects also link with initiatives to develop basic skills, job search and ICT use.
Wolverhampton YMCA (Badger Court Foyer)
Monday–Sunday:
Open 24 hours
Alcohol workers
Counselling
Drugs workers
Education & training
Internet access
Leisure facilities
Outreach workers
Outreach workers links
Single homeless people aged 16-25 who have support needs around life skills and are willing to engage in training and support. Alcohol and drug awareness sessions. In-house counselling. Help with moving on and ongoing support.
Wolverhampton YMCA (Rugeley Foyer)
01889 585232
Aelfgar House
Church Street
Rugeley
Staffordshire
West Midlands WS15 2WH
Website: bit.ly/duDfqn
Monday–Friday:
9am–6pm
(call in or phone for appointment)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Counselling
Education & training
Young single homeless people 16-25. Life skills support. Help with moving on and resettlement.
Wearside Women in Need
Accommodation advice
Advocacy
Alcohol workers
Bedding available
Clothing
Food
Housing advice
Laundry
Outreach workers links
Sexual health advice
Tenancy support
A range of services from domestic violence refuges to drop-in facilities for homeless men and woman. Direct-access hostel for young homeless women. Aims to provide a friendly services, and if they can't help, will try to suggest a service that can. 24-hour domestic violence helpline: 0800 066 5555. 24-hour helpline for men: 0191 510 8010. Opening times vary - see website.
Amber (Devon)
Monday–Friday:
9am–5pm
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone (01769 582022) or email Olly Giddens.
Amber (Surrey)
0808 1789 388 (freephone)
Farm Place, Stane Street
Ockley
Dorking
Surrey
South West RH5 5NG
Website: bit.ly/aFU4cC
Monday–Friday:
9am–5pm
(office hours)
Monday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly Giddens.
Amber (Wiltshire)
0800 652 1091 (freephone)
Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR
Website: bit.ly/9Wo17K
Monday–Friday:
9am–5pm
Monday–Friday:
(office hours)
Monday–Sunday:
Open 24 hours
(residential centre)
Accommodation advice
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Counselling
Debt advice
Dentist
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Safe keeping
Sexual health advice
Tenancy support
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly Giddings.
Doorway
Monday & Thursday:
9:30am–12:30am
(drop-in)
Monday:
6pm–7pm
(football)
Accommodation advice
Advocacy
Art classes
Bathroom/showers
Benefits advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Leisure activities
Mental health
Music classes
Tenancy support
Doorway believes that homeless and marginalized individuals are capable of change and will only achieve their full potential when offered a safe, supportive, empowering & non-judgmental environment.
Missing Link
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
Mental health and housing service for women in Bristol. Supports women who are homeless, or have a history of sleeping rough or whose housing is at risk because of their mental health issues. Specialises in working with women who have complex needs and women who self harm. Get in touch.
999 Club (Bromley)
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Benefits advice
Clothing
Drugs workers
Free food
Laundry
Outreach workers links
Immediate support, friendship, help and advice. The Club is staffed by local people, who know the misery caused by homelessness, poverty and drug/alcohol abuse at first hand. Advice, referrals and advocacy.
Bexley Homeless Persons Unit
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Equinox (Mitcham Park)
020 8646 0975
Equinox Substance Misuse Service
3 Mitcham Park
Surrey
South East CR4 4EN
Website: bit.ly/auNRO9
Monday–Friday:
9am–4:30pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Residential alcohol rehab centre for men 18+ with alcohol problems who wish to stay dry. If you're self-referring, you must have been sober for at least a week on admittance. Priority to people with a Merton or Sutton connection. Write or phone.
Guildford Action
Monday–Friday:
9:30am–4pm
Accommodation advice
Advocacy
Barber
Bathroom/showers
Bedding available
Clothing
Food
Internet access
Laundry
Leisure activities
Outreach workers links
A safe place (access to doctor/nurse, laundry, showers and subsidised food) for those who are or have been homeless.
Merton Homeless Person's Unit
020 8545 3903
Community and Housing Dept (Housing Needs Section)
4th Fl, Civic Centre
Morden
Surrey
South East SM4 5DX
Website: bit.ly/rolte
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Outside office hours, phone 020 8770 5000.
Porchlight
01227 760078
2nd Floor, Watling Chambers
18-19 Watling Street
Canterbury
South East CT1 2UA
Website: www.porchlight.org.uk/
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
Mental health
Outreach workers
Tenancy support
Kent-based charity supporting vulnerable and homeless people to access housing and related support services. 24-hour helpline: 0800 567 7699.
SPEAR Hostel
Monday–Friday:
9am–11am
(phone or call in for referral form)
Monday–Friday:
9:30am–5pm
(ring 020 8404 1481 to talk to the outreach team)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Drugs workers
Food
Housing advice
Outreach workers
Outreach workers links
Tenancy support
For single homeless people aged 18+, particularly people who have been sleeping rough. Priority to people with a local connection to Richmond. Applicants must be eligible for benefits.
Sutton Council Homeless Persons Service
Monday–Friday:
9am–5pm
Accommodation advice
Housing advice
Phone or drop in for an appointment. Outside office hours, phone 020 8770 5000.
Wycombe Winter Night Shelter
1 April to 31 December
Tuesday & Thursday:
7:30pm–10pm
(drop-in)
1 January to 31 March
Monday–Sunday:
7:30pm–9am
1 April to 31 December
Friday:
2pm–4pm
(drop-in)
Accommodation advice
Advocacy
Art classes
Bathroom/showers
Bedding available
Clothing
Food
Foot care
Free food
Housing advice
Laundry
Go to Wycombe District Council Offices reception and ask for referral to the shelter. Drop-ins do not need a referral.
Albert Kennedy Trust (Manchester)
0161 228 3308
4th Floor
Princess House
105-107 Princess Street
Manchester
North West M1 6DD
Website: bit.ly/10z2GL
Monday–Friday:
10am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Supports lesbian, gay, bisexual and trans homeless young people and provides them with homes where they can live and rebuild their lives.
Barnabus
Bathroom/showers
Bedding available
Clothing
Education & training
Food
Laundry
Leisure activities
Medical services
Outreach workers
Sexual health advice
Day centre, with afternoon social and education activities and evening street outreach to homeless men and women and to sex workers.
Booth Centre
Monday & Wednesday:
9am–10am
(drop-in - timetabled activities at other times)
Tuesday & Thursday:
9am–12am
(drop-in - timetabled activities at other times)
Advocacy
Alcohol workers
Art classes
Benefits advice
Careers advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Leisure activities
Mental health
Music classes
Outreach workers links
An activities and advice based day centre which enables homeless people to rebuild their lives.
Cornerstone Day Care
Accommodation advice
Barber
Bathroom/showers
Benefits advice
Clothing
Counselling
Food
Free food
Housing advice
Internet access
Leisure facilities
Outreach workers
Day centre with wide range of activities, a befriending service, support and outreach.
Manchester Assertive Outreach
Monday–Sunday:
8am–8pm
(inc. Bank Holidays)
Monday–Sunday:
9am–5pm
(office hours)
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Education & training
Mental health
Outreach workers
Outreach workers links
Offers care and an incredible range support for people aged 15-64 and living in Manchester with severe and enduring mental health needs. Contact them by phone or email (info.mao@harp-project.org) The service operates for 365 days a year.
Service Users Network for the Homeless in Manchester (SUN)
0161 834 1661
c/o NEARIS 4th Floor
Swan Buildings
20 Swan Street
Manchester
North West M4 5JW
Website: bit.ly/MFrQX
Advocacy
Service-user led network working to develop strong connections with frontline and secondary homelessness services and service users.
The Big Issue in the North
Education & training
Provides homeless people across the North of England with a means to earn an income and a range of support and services to help them move on in their lives. Local offices: Liverpool 0151 702 6931; Leeds 0113 243 9027; Sheffield 0114 263 6961.
Women's Domestic Violence Helpline
Monday, Wednesday, Thursday, Friday:
10am–4pm
(not Bank Holidays)
Tuesday:
10am–7pm
Monday & Tuesday:
10am–1pm
(Urdu and Punjabi available)
Wednesday:
1pm–4pm
(Urdu and Punjabi available)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Outreach workers links
For Manchester women who are experiencing or have experienced domestic abuse or whose children are being abused. Advice, information, counselling and support. Referral to refuges, safe houses and other agencies that assist women. Helpline: 0161 636 7525; non-urgent email advice: helpline@independentchoices.org.uk
Young People's Support Foundation
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Housing advice
Mental health
Outreach workers
Wide range of support services for 16-25-year-olds who are homeless, or at risk of becoming homeless. If you are living on the streets, squatting, living in a hostel or B&B, or staying temporarily with family or friends, get in touch.
Advicenow
Nationwide
Website: bit.ly/iX0Sa
Accommodation advice
Advocacy
Benefits advice
Housing advice
Legal advice
An independent, not-for-profit website providing accurate, up-to-date information on rights and legal issues. Its information service brings together the best information on the law and rights from over 200 UK websites.
Alcoholics Anonymous
Counselling
Fellowship of people who help each other to recover from alcoholism. Helpline calls are charged at local rate. Links to local support groups.
Anxiety Alliance
Monday–Friday:
10am–10pm
(calls at national rate)
Counselling
Drugs workers
Mental health
Advice and support people who suffer from anxiety, phobias, panic attacks or obsessive compulsive disorder (OCD), or wish to withdraw from tranquillisers and anti-depressants. Informative website. Contact by email or phone the helpline (0845 2967877).
Asylum Aid
0207 354 9264 (advice line)
Club Union House
253-254 Upper Street
London N1 1RY
Nationwide
Website: bit.ly/3RMHqB
Monday:
2pm–4:30pm
Thursday:
10am–12:30am
Advocacy
Legal advice
Free legal advice and representation for asylum seekers.
Battle Against Tranquillisers
Advocacy
Counselling
Drugs workers
Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects.
Benzodiazepine Addiction, Withdrawal and Recovery
Nationwide
Website: bit.ly/17erWM
Information about benzodiazepines and support groups for users - great site.
Black Poppy
Nationwide
Website: bit.ly/k9yFz
A magazine for injecting drug users.
Bosnia Herzegovina UK Network
Monday–Friday:
9am–5pm
Careers advice
Housing advice
Leisure activities
Advice for Bosnian people, including asylum seekers and refugees. Advice on employment, training, housing. Translation and interpreting service. Phone or arrange an appointment.
British Pregnancy Advisory Service
Monday–Friday:
8:30am–9pm
Saturday:
9:30am–6pm
Sunday:
9:30am–2:30pm
Sexual health advice
Emergency contraception and termination advice. Calls to the Actionline will be charged at a local rate.
Brook Centres - Young People's Information Service
Monday–Friday:
9am–5pm
Legal advice
Medical services
Sexual health advice
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections.
Child Poverty Action Group
Nationwide
Website: bit.ly/fWayq
Campaigns for the abolition of poverty among children and young people in the UK, and for the improvement of the lives of low-income families.
Childline
Advocacy
Counselling
Mental health
Free, confidential helpline. If you're living away from home (foster home, school or hospital), call 0800 884444 (3.30pm-9.30pm, Mon-Fri; 2pm-8pm weekends). Textphone: 0800 400 222
Citizens Advice Bureau
Nationwide
Website: bit.ly/p5Nd9
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
Cocaine Anonymous (UK)
Monday–Sunday:
10am–10pm
(phoneline)
Counselling
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Combat Stress
Monday–Friday:
8:30am–4:30pm
Counselling
Excellent national ex-services charity offering help with Post Traumatic Stress Disorder (PTSD). Residential clinical treatment and community outreach.
Community Legal Advice
Monday–Friday:
9am–8pm
Saturday:
9am–12:30am
Benefits advice
Debt advice
Housing advice
Legal advice
Free and confidential service paid for by Legal Aid which helps people deal with their problems through a helpline, website and leaflets. The helpline provides specialist advice to people on low income or benefits on housing, benefits tax credits, debt, employment and education.
Community Legal Advice
Monday–Friday:
9am–6:30pm
(office hours)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Legal advice
Get in touch to find out the names of solicitors in your area who can take legal aid cases. Also advice on benefits, debt, education, housing and employment. If you are worried about the cost of a phone call, request a callback via the website or text 'legalaid' and your name to 80010 and they will call you back within 24 hours.
Connexions Direct
Monday–Sunday:
8am–2am
Accommodation advice
Advocacy
Benefits advice
Education & training
Housing advice
Legal advice
Sexual health advice
Huge range of information and advice for 13-19-year-olds. You don't have to give your real name if you don't want to. If Connexions think you are in danger or at risk, they will tell you and offer lots of support. Ring Connexions Direct on 080 800 13 2 19, tell the adviser your mobile number and they will call you back.
CRASH
Brings professionals and companies from the construction and property industries together to help homelessness charities to improve their premises.
Cyber Pilots
Community Base
113 Queens Road
Brighton
Nationwide BN1 3XG
Website: bit.ly/3qBOu
Advocacy
Counselling
Education & training
For gypsy, traveller, barge and showmen children.
DABS Pathfinder Service
Monday–Sunday:
9am–9pm
Counselling
Mental health
Sexual health advice
Information and counselling for adult survivors of rape and childhood abuse. Please phone or write.
Dental Helpline
0845 063 1188
British Dental Health Foundation
Smile House
2 East Union Street
Rugby CV22 6AJ
Nationwide
Website: bit.ly/nI5ck
Monday–Friday:
9am–5pm
Dentist
Free, independent and impartial service on all aspects of oral health.
Depaul Nightstop UK
Accommodation advice
Advocacy
Housing advice
Safe emergency accommodation for homeless people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
DePaul UK
Monday–Friday:
9am–5pm
Accommodation advice
Benefits advice
Careers advice
Debt advice
Education & training
Tenancy support
Helps young people who are vulnerable, homeless and disadvantaged through accommodation, resettlement, training and employment, family mediation, prison work, work in communities, and volunteering and mentoring.
Depression Alliance
212 Spitfire Studios
63-71 Collier Street
London N1 9BE
Nationwide
Website: bit.ly/2OlH6f
Counselling
Mental health
Information and support to people affected by depression via self-help groups and other supporter services.
Domestic Violence Helpline
0808 2000 247
4th Floor
International House
1 St Katharine's Way
London E1W 1UN
Nationwide
Website: bit.ly/13iWE5
Accommodation advice
Counselling
24/4 helpline run in partnership between Women's Aid and Refuge.
Drinkline
Alcohol workers
Counselling
Free, confidential 24/7 helpline for people worried about their alcohol intake. No names need be given. Minicom: 0800 027 4114
Drugscope
020 7520 7550
Prince Consort House
Suite 204 (2nd Floor)
109/111 Farringdon Road
London EC1R 3BW
Nationwide
Website: bit.ly/3dPLP
Drugs workers
Excellent drug information site which features an extensive list of local drug treatment services in the UK.
Each Action
Monday–Friday:
10am–5pm
Saturday:
10am–12am
Helpline and support for young people affected by homophobic bullying.
Eaves
Monday–Friday:
9:30am–4:30pm
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
Sexual health advice
Runs refuges across London for women (and their children) leaving domestic violence. Natl Domestic Violence Helpline: 0808 2000 247.
Exchange Supplies
01305 262244
1 Great Western Industrial Centre
Dorchester
Dorset
Nationwide DT1 1RD
Website: bit.ly/11r10f
Monday–Friday:
8:30am–5pm
(excluding bank holidays)
Information for drug users and drug workers about safer drug use - focuses on injecting drug use.
Federation of Drug & Alcohol Professionals
Provides advice, training and support to practitioners working with people with substance use problems.
Foyer Federation
Accommodation advice
Advocacy
Careers advice
Counselling
Education & training
Housing advice
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
Frank
Nationwide
Website: bit.ly/en4x4
Counselling
Drugs workers
Drug advice for young people - free from landlines.
Friends, Families and Travellers
Gypsy/traveller campaigning group. Parent site of Cyber Pilots (for gypsy and traveller children).
Get Connected
Monday–Sunday:
1pm–7pm
Telephone
Monday–Sunday:
1pm–11pm
Webchat
Monday–Sunday:
7pm–10pm
Advocacy
Counselling
Free connections to local and national services and sources of help for young people.
Get Fair
Nationwide
Website: bit.ly/15HTl0
Coalition of 50 charities campaigning for social justice.
Groundswell
020 7976 0111
1st Floor, Lesley Court
23-33 Strutton Ground
London SW1P 2HZ
Nationwide
Website: bit.ly/XH0of
Accommodation advice
Advocacy
Counselling
Housing advice
Leading user involvement and self-help organisation working the field of homelessness. Groundswell believes that homeless people hold the key to solutions in their experience and knowledge, and have a right to information to make choices about their own lives. Links, support and publications.
Hearing Voices Network
Tuesday:
1pm–4pm
(helpline)
Counselling
Mental health
A network for people who hear voices and see visions. If you want information about hearing voices groups, leave a message on the contact number, or call the helpline to speak to someone.
Help the Aged
Advocacy
Benefits advice
Counselling
Debt advice
Housing advice
Tenancy support
For older people who are experiencing poverty, isolation and neglect. It is a member of the UK Coalition on Older Homelessness. Free advice on SeniorLine (0808 800 6565; Textphone/Minicom: 0800 26 96 26)
Hep C Information Line
Monday–Sunday:
7am–11pm
(phoneline - text phone 0800 0850859)
Medical services
Outreach workers
Outreach workers links
Sexual health advice
New therapies can now cure about half those diagnosed. Leaflets in Urdu, Bengali, Arabic, Punjabi etc.
Homeless Link
Accommodation advice
Housing advice
Information about services for homeless people, into which Hostels Online has been integrated.
Housemate
Accommodation advice
Housing advice
Deals with housing and homelessness for young Welsh people. Mainly for Wales, but good links to the rest of the UK.
Housing Associations' Charitable Trust (HACT)
Accommodation advice
Housing advice
Tenancy support
Develops and promotes solutions for people on the margins of mainstream housing.
Housing Justice
Accommodation advice
Advocacy
Free food
Housing advice
Supports night shelters, drop-ins and hundreds of practical projects nationwide by providing advice and training for churches and other community groups who work with homeless people.
Hyperguide to the Mental Health Act
Nationwide
Website: bit.ly/2KYKE
Mental health
Mental health
Free (but no longer being updated) online guide to the Mental Health Act.
IMCA (Independent Mental Capacity Advocate)
Monday–Friday:
9am–5pm
(calls will be taken by the duty advocate.)
Accommodation advice
Advocacy
Counselling
Housing advice
Medical services
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch.
Immigration Advisory Service (IAS)
Nationwide
Website: bit.ly/VAoXj
Legal advice
Representation and advice in immigration and asylum law, with offices throughout the UK. Check website for nearest office.
Independent Drug Monitoring Unit
Advocacy
Legal advice
Provides expert evidence service in court cases and has listing of solicitors with experience in drugs offenses.
Independent Police Complaints Commission
Monday–Friday:
9am–5pm
(office hours)
Legal advice
If you want to make a complaint about the police or to find out more about making a complaint, phone, email or visit the website.
It's Your Move
Accommodation advice
Housing advice
Tenancy support
Supports homeless people and those working with them, to break and prevent the cycle of homelessness.
Jobcentre Plus
Monday–Friday:
8am–6pm
Benefits advice
To make a claim: 0800 055 6688 For queries about existing claims for Income Support, Jobseekers Allowance or Incapacity Benefit: 0845 377 6001 For Social Fund enquiries: 0845 608 8661 For the Pensions Service: 0845 606 0265
Lifeline
101-103 Oldham St
Manchester M4 1LA
Nationwide
Website: bit.ly/12jTU7
Monday–Friday:
9:30am–5pm
(some local variations and weekend working)
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Internet access
Leisure activities
Medical services
Outreach workers
Sexual health advice
Publications focussing on harm reduction for drug users and their families, and for sex workers and others affected by drugs, and much more. Visit their website for full details.
Marie Stopes International
Counselling
Medical services
Sexual health advice
Very informative website and helpline for emergency contraception - call 0845 300 8090 to find the nearest centre.
Men's Advice Line
Monday–Friday:
10am–1pm
Monday–Friday:
2pm–5pm
Counselling
Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999 to speak to the Police.
Message Home Helpline
Monday–Sunday:
Open 24 hours
Advocacy
For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate.
Migrant Helpline
Accommodation advice
Education & training
Housing advice
Advice and support for asylum seekers entering and living in the UK.
MIND
Monday–Friday:
9:15am–5:15pm
(helpline hours)
Advocacy
Counselling
Information and support for people with experience of mental distress.
Missing People
Advocacy
Counselling
Helps missing people, and supports their families while they wait for news. Runaway Helpline: 0808 800 70 70 (from UK only); runaway@missingpeople.org.uk Message Home (free): 0800 700 740; messagehome@missingpeople.org.uk
Nacro
Accommodation advice
Advocacy
Counselling
Drugs workers
Education & training
Housing advice
Legal advice
Leisure activities
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc.
Narcotics Anonymous
Counselling
Drugs workers
Fellowship of recovering addicts who help each other stay clean. telephone helpline is open 24/7. Online meetings: Mondays, Wednesdays & Fridays 7.30pm in the online chat-room.
National Assn for People Abused in Childhood (NAPAC)
Monday:
10:30am–3pm
Monday:
6:30pm–8:30pm
Tuesday:
11am–3pm
Wednesday:
11am–1:30pm
Tuesday & Wednesday:
5pm–7pm
Thursday & Friday:
1pm–3pm
Friday:
5pm–8pm
Counselling
Help and support for adults who experienced childhood abuse. Call free from mobile networks: 3, Orange and Virgin mobile - 0800 085 3330; O2, Vodafone and T-mobile - 0808 801 0331.
National Centre for Domestic Violence
Advocacy
Counselling
Legal advice
Instant free advice on solving your domestic violence problem. Minicom: 18001 08009 702070
National Debtline
0808 808 4000
Tricorn House
51-53 Hagley Road
Edgbaston
Birmingham B16 8TP
Nationwide
Website: bit.ly/14ZXnQ
Monday–Friday:
9am–9pm
Saturday:
9:30am–1pm
Monday–Sunday:
Open 24 hours
(voicemail)
Advocacy
Debt advice
24-hour voicemail. Leave a message to request an information pack or fact sheet.
National Problem Gambling Clinic
020 7534 6699
4th Floor
Soho Centre for Health
1 Frith Street
London W1D 3HZ
Nationwide
Website: bit.ly/mr2eL
Advocacy
Counselling
Debt advice
Mental health
Mental health
Treats problem gamblers living in England and Wales aged 16+. Evidence-based treatments and interventions to assist with financial, employment, social and relationship difficulties. Also offers assessment and short-term treatment of co-existing mental health conditions. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Self-referral. Contact in person, by phone, fax or e-mail (gambling.cnwl@nhs.net).
National Self-Harm Network
PO Box 7264
Nottingham NG1 6WJ
Nationwide
Website: bit.ly/18zCVA
Counselling
Mental health
Resources and information for people who self-injure. Site has details of local contacts and help, and a message board.
National Society for the Prevention of Cruelty to Children (NSPCC)
Advocacy
Counselling
ChildLine: 0800 1111 (free, confidential, 24/7).
National Youth Agency
Monday–Friday:
9am–5pm
Supports those involved in young people's personal and social development. Not a frontline service provider, but makes referrals to specialist organisations.
No Panic
Advocacy
Counselling
Drugs workers
Mental health
Mental health
Outreach workers links
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Free helpline: 0808 808 0545
One in Four
Nationwide
Website: bit.ly/zQ5E
Monday–Friday:
9:30am–9:30pm
Counselling
Mental health
Mental health
Sexual health advice
Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks.
Over-Count
9 Croft Road
Bankend
Dumfries DG1 4RW
Nationwide
Website: bit.ly/v4lEN
Helpline for people addicted to over-the-counter drugs.
Poppy
Monday–Friday:
9:30am–5:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Legal advice
Sexual health advice
Helps women who have been trafficked for sexual exploitation. Ring for more information about accommodation and support.
Professionals 4 Free
For professionals who want to volunteer their services, and the community groups who need them.
Rape Crisis (England & Wales)
c/o WRSAC
PO Box 39
Bodmin
Cornwall PL31 1XF
Nationwide
Website: bit.ly/yTGhB
Advocacy
Counselling
Medical services
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
Re-Solv
Monday–Friday:
9am–5pm
(helpline - not public holidays)
Drugs workers
Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children.
Rehabilitation for Addicted Prisoners Trust (RAPt)
Monday–Friday:
9am–5:30pm
Alcohol workers
Counselling
Drugs workers
For released prisoners with addiction problems. Write or email info@rapt.org.uk.
Release (drug & legal helpline)
Monday–Friday:
11am–1pm
(drugs helpline - 0845 4500 215)
Monday–Friday:
2pm–4pm
(drugs helpline)
Monday–Friday:
11am–1pm
(legal helpline - 0845 4500 215)
Advocacy
Legal advice
Specialist advice on drugs and drugs law. Information on your rights on arrest (click on the "bust card" link). Outside office hours, call the emergency line on 0207 603 8654. Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday)
Respond
Monday & Thursday:
2pm–7pm
Tuesday, Wednesday, Friday:
12am–5pm
Advocacy
Counselling
Mental health
Sexual health advice
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or write.
Rethink
Monday, Wednesday, Friday:
10am–3pm
(advice line)
Tuesday & Thursday:
10am–1pm
(advice line)
Accommodation advice
Advocacy
Counselling
Education & training
Housing advice
Mental health
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
Royal British Legion (Legionline)
Monday–Friday:
10am–4pm
(not public holidays)
Accommodation advice
Benefits advice
Debt advice
Housing advice
Legal advice
Helpline for ex-service personnel. From overseas: +44 (0)20 3207 2100 (full rate).
Runaway Helpline
Advocacy
Counselling
Free line for under 18s who have run away from home or care, or been forced to leave home. Runaway Helpline is there for you day or night. You can also text 80234.
Salvation Army Homelessness Services
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Clothing
Counselling
Drugs workers
Education & training
Free food
Housing advice
Legal advice
Leisure activities
Leisure facilities
Mental health
Tenancy support
Soup runs, breakfast clubs, evening support groups, advice, referral to rehabilitation and/or resettlement programmes, accomodation, substance misuse/bridge programme and much more - get in touch.
Sane
Monday–Sunday:
6am–11pm
(SANEline - every day)
Advocacy
Counselling
Mental health
Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi and Urdu as well as English - check the website. SANEline: 0845 767 8000. Or try SANEmail: sanemail@sane.org.uk
Sexual Health Direct
Monday–Friday:
9am–6pm
Sexual health advice
Confidential helpline, with calls charged at local rate - mobile rates may vary. Information about contraception, pregnancy, abortion, sexually transmitted infections and sexual wellbeing. (If you are calling from Northern Ireland, please ring 0845 122 8687.) You can also send questions via the website.
Sexual Health Helpline
Counselling
Sexual health advice
Find your nearest clinic or just find out about AIDS and HIV. The telephone hotline is free and confidential. Trained staff can answer questions on contraception, family planning, sexual health, clinics etc.
Shelter Line
Monday–Sunday:
8am–12am
Accommodation advice
Advocacy
Housing advice
Tenancy support
Free helpline staffed by trained housing advisers will try to connect you with a relevant service and has a database of hostel vacancies nationwide.
SNAP (St Neots Abuse Project)
Monday–Sunday:
11am–11pm
Advocacy
Counselling
Drugs workers
Mental health
Mental health
Sexual health advice
Telephone helpline for people experiencing domestic violence. Advocacy service for young people experiencing bullying, substance misuse, domestic violence.
SSAFA Forces Help
Monday–Friday:
9am–10am
(helpline - 0800 731 4880; Reclaim Your Life - 01380 738137)
Accommodation advice
Advocacy
Benefits advice
Careers advice
Housing advice
SSAFA is involved in many initiatives to help combat homelessness among ex-Service personnel. Their London Homeless Division works with ex-Service rough sleepers. If you've gone AWOL, contact their 'Reclaim Your Life' scheme and get your life back on track.
St Mungo's
Accommodation advice
Advocacy
Alcohol workers
Careers advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Leisure activities
Leisure facilities
Mental health
Outreach workers
Outreach workers links
Runs over 100 projects working with homeless people.
Streetmate
Nationwide
Website: bit.ly/zTGMB
Accommodation advice
Benefits advice
Careers advice
Education & training
Housing advice
An independent site with substantial information on housing, working and learning, built for those homeless who use the internet and want to do-it-themselves as much as possible.
Survivors UK
Monday, Tuesday, Thursday:
7pm–10pm
(helpline - 0845 122 1201)
Monday, Tuesday, Thursday:
7pm–8pm
(telephone helpline)
Counselling
Sexual health advice
National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors.
The Alliance
Monday–Friday:
10am–5pm
(helpline - 0845 122 8608)
Advocacy
Counselling
Drugs workers
Education & training
"a user led organisation which provides advocacy, training and helpline services to those currently in drug treatment, those who have accessed drug treatment in the past and those who may access drug treatment in the future."
The Opal Project
Nationwide
Website: bit.ly/GL8o3
Counselling
Mental health
Mental health
Helps 11- to 19-year-olds to cope with self-harm and to help them develop alternative coping strategies. Contact them at info@theopalproject.co.uk.
The Samaritans
Monday–Sunday:
Open 24 hours
Counselling
24/7 confidential support for people who are feeling distress or despair, or considering harming themselves. Phone or email (jo@samaritans.org). Also work with members of the armed forces, offenders and schools. If you are phoning from Ireland, call 1850 60 90 90.
Tourettes Action
Advocacy
Counselling
Help and support for people with Tourette's Syndrome.
Trashed
Confidential sex advice (pregnancy, contraception, STIs etc) service for young people.
UK Hepatitis C Resource Centre
Excellent online information centre on hepatitis C. Runs the Hepatitis C Information Line for patients and professionals alike.
UK Human Trafficking Centre
Advocacy
Counselling
Legal advice
If you need urgent help, contact any police officer or dial 999. If you are a victim, or have information that will help victims, contact Crimestoppers on 0800 555 111. You can give information anonymously and may be able to claim a reward.
Veterans UK
Monday–Thursday:
9am–3:30pm
(drop in or phone)
Friday:
9am–1pm
(drop in or phone)
Benefits advice
Debt advice
Housing advice
Free help and advice for veterans, and access to dedicated one-to-one welfare advice. Email (veterans.help@spva.gsi.gov.uk) or phone.
Victim Support
0845 30 30 900
Hannibal House
Elephant and Castle Shopping Centre
London SE1 6TB
Nationwide
Website: bit.ly/cQMLLm
Counselling
The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0845 30 30 900. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre.
Women's Aid
PO Box 391
Bristol BS99 7WS
Nationwide
Website: bit.ly/5LcL
Accommodation advice
Advocacy
Counselling
Housing advice
Help and information for women experiencing abuse.
YMCA
Accommodation advice
Advocacy
Benefits advice
Careers advice
Education & training
Housing advice
Medical services
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
Youth Access
Monday–Friday:
9am–5pm
Advocacy
Counselling
Mental health
Confidential phone (charged at national rate) and email service which can put you in touch with local contacts for mental health counselling, advice and information.
Daily Dose
International
Website: bit.ly/tYXij
Worldwide drug and alcohol news and reports.
FEANTSA
Advocacy
Information on homelessness in Europe.
Homeless International
Advocacy
Supports community-led housing and infrastructure developments in Asia, Africa and Latin America.
Homeless Man Speaks
International
Website: bit.ly/arkAz
From Toronto, Philip posts Tony's statements.
Homeless Tales
Excellent international group blog by homeless and formerly homeless people.
International Network of Street Papers
0141 225 8036
c/o SCVO
Centrum Building
38 Queen Street
Glasgow G1 3DX
International
Website: bit.ly/1alIGe
Advocacy
The INSP unites street papers sold by homeless and people living in poverty from all over the world.
Invisible People
International
Website: bit.ly/ctyi0
Advocacy
Fabulous video blog bringing visibility to the issues of homelessness
Jamie's Big Voice
International
Website: bit.ly/1aspp9
From Jamie McCoy in the UK.
LA Homeless Blog
International
Website: bit.ly/ZsYdm
Advocacy
Blog from PATH Partners, a homelessness nonprofit.
Methadone Anonymous Support
International
Website: bit.ly/izC17
Drugs workers
US-based support and information for people addicted or dependent on opiates, whether prescribed or illicit, from substance abuse to chronic pain. Great forums.
National Coalition for the Homeless
International
Website: bit.ly/zLknN
Advocacy
A US-wide network of people who are currently experiencing or who have experienced homelessness, activists and advocates, community-based and faith-based service providers, and others.
New York City Coalition Against Hunger
International
Website: bit.ly/AxckX
Advocacy
Represents 1,200++ soup kitchens and food pantries in NYC and the 1.3m low-income New Yorkers who are forced to use them.
Norse Horse Home Turf
International
Website: bit.ly/RN2E6
By Morgan Brown in Central Vermont, USA.
North American Homeless News Network
International
Website: bit.ly/8PIdr
Advocacy
News, columns and other info on homelessness and related matters.
Raising the Roof
International
Website: bit.ly/buzow
Advocacy
Canada's national charity dedicated to long-term solutions to homelessness.
The Homeless Guy
International
Website: bit.ly/ZLJra
From Kevin Barbieux in Nashville, USA. "There is more to homeless people than being homeless"
View from the Sidewalk
International
Website: bit.ly/tc4Ou
Michael Brown writes from Greensboro, USA.
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Centre (men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Bethany Supported Housing
Pavement stockists
Self-referrals are welcome - please phone.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Animals/pets
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Centre (men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Bethany Supported Housing
Pavement stockists
Self-referrals are welcome - please phone.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Benefits agency
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Centre (men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Bethany Supported Housing
Pavement stockists
Self-referrals are welcome - please phone.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
BME/refugee
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Centre (men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Bethany Supported Housing
Pavement stockists
Self-referrals are welcome - please phone.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
Counselling services
AdvoCard
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Mental health
Pavement stockists
Advocacy, advice and information for adults who have experience of mental ill health.
Alcohol Focus Scotland
Monday–Thursday:
9am–3pm
Friday:
9am–4:30pm
Alcohol workers
Counselling
Education & training
Pavement stockists
Call in, phone or email.
Apex Scotland (Edinburgh)
0131 467 8300
Unit 1, Bonnington Business Centre
106 Jane Street
Edinburgh
Scotland EH6 5HG
Website: bit.ly/l4CSE
Accommodation advice
Benefits advice
Careers advice
Education & training
Internet access
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to, for instance, move onto employment, training or further education.
Apex Scotland (Glasgow)
Advocacy
Careers advice
Education & training
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. The project will help clients to move onto employment, training or further education.
Balvicar Street
Glasgow
Scotland G42 8QU
Thursday:
7pm–9pm
Free food
Pavement stockists
Soup run.
Barnardo's (Glasgow Street Team)
Monday–Thursday:
6pm–2am
(street work service)
Monday–Friday:
9am–0am
(office hours)
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Outreach workers
Crisis service for young people who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma.
Barony Housing Association (High Riggs Contact Point)
Monday:
2:30pm–4:30pm
(art group)
Monday:
6:30pm–9pm
(art group)
Tuesday:
10:30am–7:30pm
(drop-in)
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Outreach workers links
Tenancy support
Day centre for clients with mental health problems. Part of housing association which provides housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds.
Barony Housing Association (Lothian and Borders Office)
Monday:
2:30pm–4pm
(art group)
Tuesday:
10:30am–4pm
Thursday:
3:30pm–7:30pm
(drop-in)
Friday:
11am–2pm
(women only drop-in)
Sunday:
11am–4pm
(drop-in)
Monday:
6:30pm–9pm
(art group)
Accommodation advice
Advocacy
Alcohol workers
Art classes
Counselling
Drugs workers
Housing advice
Leisure activities
Mental health
Outreach workers
Tenancy support
Housing and supported accommodation across east and central Scotland for people whose accommodation choices are limited. Support for vulnerable adults, including those with mental health problems and offending backgrounds. Runs three Contact Point day centres for clients with mental health problems in Edinburgh, Kirkcaldy and Buckhaven.
Barony Housing Association (West Lothian office)
Monday–Friday:
10am–4pm
Accommodation advice
Housing advice
Tenancy support
Good quality housing and supported accommodation for people whose choices are limited. Works to meet the housing and support needs of vulnerable people, including those with enduring mental health problems and offending backgrounds.
Bedrock
Monday–Friday:
8:45am–5pm
Accommodation advice
Advocacy
Education & training
Supported accommodation for women aged 16-25 who have a baby under 12 months or who are pregnant. On-call pager at evenings and weekends, and answering machine outside office hours.
Bethany Christian Centre (men only)
Monday–Sunday:
9am–9pm
Alcohol workers
Careers advice
Drugs workers
Education & training
Pavement stockists
For homeless or vulnerable men with alcohol or drug problems who wish to take part in a work training programme.
Bethany Christian Trust
Tuesday:
12:30am–2:30pm
(women only drop-in)
Thursday:
1pm–3pm
(men only drop-in)
Accommodation advice
Counselling
Free food
Bethany Christian Trust (Bonnington Road)
Careers advice
Education & training
Pavement stockists
ILA accredited centre.
Bethany House
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Bedding available
Drugs workers
Food
Housing advice
Laundry
Leisure activities
Leisure facilities
Pavement stockists
Emergency resettlement. BCT's mission is to relieve the suffering and meet the long-term needs of homeless and vulnerable people. Offers accommodation depending on the level of support available at any given time.
Bethany Supported Housing
Pavement stockists
Self-referrals are welcome - please phone.
Blue Triangle (Gallowgate Project)
Accommodation advice
Advocacy
Housing advice
Accommodation and support for homeless men and women aged 18-40.
Breakthrough
Monday–Friday:
9am–5pm
(drop-in 1.30pm-4pm)
Alcohol workers
Counselling
Drugs workers
Medical services
Needle exchange
Pavement stockists
Health and social work project aimed at homeless people with drug or alcohol problems. Also incorporates prescribing methadone.
Breathing Space Scotland
Pavement stockists
Helpline for young people, esp. men, experiencing low mood or depression. If you are in despair, suicidal or need support outside office hours, contact Samaritans on 08457 909090 (24/7). If you can't wait until your GP surgery opens, call NHS 24 on 08454 242424. If you need an ambulance, dial 999.
Cadogan Street
Glasgow
Scotland G2 7AB
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45am–12:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Pavement stockists
Calton Centre
Tuesday:
6pm–8:30pm
Free food
Pavement stockists
Soup, hot drinks, hot meal.
Care Van
Edinburgh
Scotland
Free food
364 evenings a year in Edinburgh city centre.
Carrubbers Christian Centre
Sunday:
8am–9am
Clothing
Free food
Pavement stockists
Castle Project
Monday–Thursday:
9am–4:30pm
Friday:
9am–4pm
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Drugs project working with a harm-reduction policy and offering counselling, support, advice and help to drug users and their families.
Castlecliff (City of Edinburgh Council)
Monday–Sunday:
Open 24 hours
Accommodation advice
Bathroom/showers
Bedding available
Housing advice
Laundry
Tenancy support
Emergency direct-access hostel for single men and women, or couples, who are homeless and over 16. It aims to help residents find more sustainable long-term accommodation.
City of Edinburgh Council (Housing Options Team)
Monday, Wednesday, Thursday:
8:30am–5pm
Tuesday:
10am–5pm
Friday:
8:30am–3:30pm
Housing advice
Pavement stockists
Advice and information on housing options for homeless people, including assessment of priority need for housing. Out of hours emergencies: 0800 032 5968.
Cocaine Anonymous (Scotland)
Advocacy
Counselling
Drugs workers
Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting.
Council for Homeless Young People
Accommodation advice
Housing advice
Pavement stockists
Residential support for youngsters and young, single homeless people.
Crossreach (Cunningham House)
Accommodation advice
Alcohol workers
Bathroom/showers
Benefits advice
Food
Housing advice
Laundry
Mental health
Pavement stockists
Ring or visit. Short-term supported residential accommodation.
Crossreach (Kirkhaven Project)
Accommodation advice
Alcohol workers
Bathroom/showers
Counselling
Drugs workers
Food
Mental health
Accommodation, support and social care for single homeless men and women aged 18-65. People may stay for a period of three months to two years. Wheelchair accessible.
Crossreach (Rankeillor Initiative Anchor Project)
Monday–Friday:
9am–5pm
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Counselling
Drugs workers
Education & training
Laundry
For men recovering from drug and/or alcohol addiction. Must have been clean for three months. Phone for application form.
Cruse Bereavement Care Scotland
Counselling
Mental health
Mental health
If you suffered bereavement before or after becoming homeless, talk to Cruse.
Depression Alliance Scotland
Monday & Tuesday:
10am–2pm
Thursday & Friday:
10am–2pm
Counselling
Information, support, understanding and care for people suffering from depression. Self-help support groups in various parts of Scotland.
Drinkline Scotland
Monday–Sunday:
9am–11pm
(helpline open)
Alcohol workers
Counselling
Advice and information for people with alcohol problems or anyone concerned about alcohol misuse.
Drumchapel Women's Aid
Monday:
9am–5pm
(Use emergency number outside office hours.)
Accommodation advice
Advocacy
Counselling
Legal advice
Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Dunedin Harbour
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Ring or visit.
Edinburgh Access Practice (Cowgate Clinic)
Monday, Wednesday, Friday:
9am–12:45am
Monday, Wednesday, Friday:
1:45am–5pm
Tuesday:
9am–12:45am
Alcohol workers
Clothing
Dentist
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
General nursing and treatment room, mental health care, 10 GP sessions a week, dental services two mornings a week. Also chiropody, occupational therapist, clinical psychologist and psychiatrist. A clothes exchange is available too. Please note: the practice is closed on the third Wednesday morning of every month.
Edinburgh City Mission
Monday–Friday:
10am–4pm
Monday–Friday:
7pm–0am
Counselling
Mental health
A helpline and listening service for anyone in emotional crisis, with face-to-face counselling by appointment.
Edinburgh City Youth Cafe
Monday–Friday:
9am–5pm
(office hours, though cafe staff are often available till 10pm)
Monday & Wednesday:
6pm–10pm
(open drop-in)
Friday:
6pm–10:30pm
(open drop-in)
Accommodation advice
Alcohol workers
Counselling
Debt advice
Drugs workers
Education & training
Housing advice
Medical services
Mental health
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.
Edinburgh Crisis Centre
Monday–Sunday:
Open 24 hours
Advocacy
Counselling
Mental health
Outreach workers links
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
Edinburgh Cyrenians (Smartmove Project)
Monday–Friday:
10am–4pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Advice, information and support for people who are homeless or threatened with homelessness.
Edinburgh Women's Aid
Tuesday, Wednesday, Friday:
10am–3pm
(drop-in)
Monday:
1pm–3pm
(drop-in)
Thursday:
2pm–7pm
(drop-in)
Saturday:
10am–1pm
(drop-in)
Monday & Thursday:
10am–2pm
(phone only)
Thursday:
10am–7pm
(helpline)
Saturday:
9:30am–12:45am
(helpline)
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers links
Pavement stockists
Support, advice and accommodation for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
ELPIS Centre
Accommodation advice
Advocacy
Counselling
Housing advice
Outreach workers
Outreach workers links
Accommodation and support for homeless or vulnerable women aged 16-25.
ELPIS Outreach Service
Accommodation advice
Advocacy
Careers advice
Education & training
Accommodation and support for women aged 16-25 without addiction issues. Employment and training, and housing support are available.
Emmaus Glasgow
Accommodation advice
Careers advice
Clothing
Education & training
Housing advice
Leisure activities
Leisure facilities
Outreach workers links
Tenancy support
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
Four Square (Scotland)
Monday–Friday:
9am–5pm
Accommodation advice
Clothing
Education & training
Tenancy support
Drop in or phone for an appointment. Advice and housing support services, emergency accommodation for young people, employment training scheme, clothing store and furniture recycling scheme.
Four Square (Stopover - Edinburgh)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Careers advice
Debt advice
Education & training
Housing advice
Tenancy support
Young single homeless people aged 16-21 with a range of support needs. Ring first.
GAMH Homeless Support Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Accommodation advice
Advocacy
Counselling
Housing advice
Mental health
Pavement stockists
Emotional and practical support, information and advice for homeless people with mental health problems. Phone, write or just drop in.
GEN R 8 (Glasgow East New Routes/Action for Children)
0141 771 6161
Westwood Business Centre
69 Aberdalgie Road
Easterhouse
Glasgow
Scotland G34 9HJ
Website: bit.ly/7HQ1b
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Benefits advice
Careers advice
Debt advice
Housing advice
Tenancy support
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
Glasgow City Council
Advocacy
Benefits advice
Debt advice
Housing advice
Tenancy support
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Staff will discuss your circumstances with you in a private interview room and provide advice.
Glasgow City Mission (City Centre Project)
Advocacy
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Leisure facilities
Pavement stockists
If you are experiencing problems such as homelessness and you need support or just someone to talk to, email or phone. Wide range of day and evening services, including English, numeracy, literacy and IT classes; support for foreign nationals and young people; lunch clubs and social events - details on their website. |
Glasgow City Mission (The Shieling)
Monday, Tuesday, Wednesday, Friday:
10am–4pm
Monday, Tuesday, Wednesday:
6:30pm–11pm
Thursday:
1pm–5pm
Friday:
6:30pm–11pm
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Clothing
Counselling
Education & training
Food
Free food
Internet access
Leisure activities
Music classes
Outreach workers
Individual support, leisure activities and outings, literacy and life skills classes. Evening advice and information sessions. Free food & clothing.
Glasgow Homelessness Network
Monday–Friday:
9:30am–4:30pm
Accommodation advice
Housing advice
Umbrella organisation for groups and individuals who want to end homelessness in Glasgow and ensure that outcomes for people affected by homelessness meet their needs, interests and aspirations. (Not a direct service-provider.)
Glasgow Rent Deposit and Support Scheme
0141 550 7140
3rd Floor, Crowngate Business Centre
117 Brook Street
Glasgow
Scotland G40 3AP
Website: bit.ly/sL5zZ
Monday–Thursday:
9am–4pm
Friday:
9am–3pm
Accommodation advice
Benefits advice
Counselling
Housing advice
Internet access
Legal advice
Tenancy support
For people who are homeless or in danger of becoming homeless, and who are capable of resettling in private rented accommodation. The GRDSS provides landlords with a bond guarantee and supports clients in their tenancy. Free to landlords and tenants.
Glasgow Shelter Housing Aid Centre
Monday & Thursday:
1pm–4pm
Tuesday & Friday:
10am–1pm
Advocacy
Counselling
Housing advice
Legal advice
Tenancy support
For people facing homelessness, eviction, rent arrears, disrepair, overcrowding, mortgage arrears etc. Referrals to specialist services. Outside opening hours, call the 24-hour Shelterline: 0808 800 4444.
Glasgow Simon Community (Cadogan Street soup kitchen)
Sunday:
9pm–10pm
Monday:
7:30pm–9pm
Tuesday:
8:45pm–0:30am
Wednesday:
9pm–10pm
Friday:
8pm–9pm
Free food
Outreach workers links
Free food also available on Sundays at: St Simon's Church, Dunaskin St (1.30pm–2.30pm); St Columba's Church, St Vincent St (7.30pm–9pm); St Patrick's Church, North St (8pm–9pm). And also on Thursdays at: Balvicar St (7pm–9pm); St Patrick's Church, North St (8pm–9pm); Waterloo St (10pm–12am).
Glasgow Simon Community (Castlemilk Project)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Pavement stockists
Supported accommodation for men aged 25+ with drug- and alcohol-related problems.
Glasgow Simon Community (Denniston House)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Education & training
Food
Housing advice
Medical services
Mental health
Accommodation and support for women (18+) with medium- to high-support needs, addictions, learning disabilities and mental health issues.
Glasgow Simon Community (Govanhill Women’s Project)
Accommodation advice
Advocacy
Housing advice
Pavement stockists
Disabled-accessible accommodation and support for single women (25+) from the Glasgow area with low- to medium-support needs. Not suitable for women with dependent children. Ring first.
Glasgow Simon Community (Maryhill Project)
Drugs workers
Accommodation and support for long-term homeless women (18+) with addiction issues.
Glasgow Simon Community (Newlands Project)
Accommodation advice
Advocacy
Counselling
Housing advice
Tenancy support
Semi-supported accommodation allows women and men (18+) who would find their own tenancy too daunting the opportunity to adjust to life in mainstream accommodation.
Glasgow Simon Community (Parkhead Project)
Alcohol workers
Drugs workers
Accommodation and support for men and women (25+) with alcohol- and drug-related issues.
Glasgow Simon Community (Resettlement and Housing Support Project)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Supports people moving from temporary accommodation into their own home. Accepts self-referrals from all over Glasgow and will inform people within 10 days if they qualify for the service.
Glasgow Simon Community (Resettlement Team)
Accommodation advice
Advocacy
Housing advice
Tenancy support
Helps people with a history of homelessness or sleeping rough (25+) move into their own secure housing.
Glasgow Simon Community (Resettlement Training Service)
Monday–Friday:
9am–4pm
Accommodation advice
Benefits advice
Careers advice
Counselling
Education & training
Housing advice
Legal advice
Runs short courses that help people look at their choices, rights and opportunities. Courses (open to anyone 16+) are organised on a rolling programme and run between 10am and 4pm.
Glasgow Street Service
Monday–Thursday:
8am–11pm
Friday:
8am–5pm
Saturday:
8am–3pm
Sunday:
4pm–11pm
Accommodation advice
Advocacy
Housing advice
Outreach workers
An outreach team for people experiencing (or at risk of) homelessness, including people with complex and multiple needs.
Glasgow Women's Aid
Monday, Tuesday, Thursday, Friday:
9:30am–5pm
(also drop-in service)
Accommodation advice
Counselling
Housing advice
Legal advice
Advice and support for women experiencing domestic violence and their children. Domestic Abuse Helpline: 0800 027 1234 (24/7).
Glasgow Women's Support Project
Monday, Tuesday, Thursday, Friday:
10am–4:30pm
(phoneline staffed)
Wednesday:
2pm–4pm
(phoneline staffed)
Advocacy
Counselling
Sexual health advice
Information, advice and initial support for women who have experienced sexual abuse or domestic violence, and for their children. Also for adult survivors of child sexual abuse and incest. Support for women who have been abused through prostitution. Phone, email or write. Please note this is not a drop-in service.
Gowrie Care (Caledonia House)
Monday–Sunday:
Open 24 hours
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Pavement stockists
Ring first. Single homeless men aged 25+ with complex needs.
Gowrie Care (St John's Hill)
Monday–Friday:
9am–2pm
Accommodation advice
Housing advice
Pavement stockists
Supported accommodation for up to two years for people who have been homeless. Ring or drop in.
Grassmarket Mission
0131 225 3626
c/o Greyfriars Tollbooth & Highland Kirk
Greyfriars Place
Edinburgh
Scotland EH1 2QQ
Website: bit.ly/18NOdx
Monday:
7pm–9pm
(drop-in & meal)
Tuesday:
6am–7pm
(drop-in & meal)
Saturday:
9am–10:30pm
(drop-in & meal)
Wednesday & Friday:
1pm–4pm
(drop-in & meal; Friday art class 2pm-4pm)
Tuesday–Friday:
10am–4pm
(woodwork, art, gardening and textiles)
Thursday:
10am–12am
(herb garden open)
Art classes
Education & training
Food
Free food
Leisure activities
Leisure facilities
Pavement stockists
Nutritious food, relaxing and comfortable surroundings and friendship.
Hamish Allan Centre
Monday–Sunday:
Open 24 hours
Accommodation advice
Counselling
Debt advice
Housing advice
Legal advice
Tenancy support
For anyone who is homeless or threatened with homelessness. Temporary accommodation may be available. The pilot domestic violence project is for men and women, with or without children, who are at risk of homelessness because of violence. The 24/7 freephone number is 0800 838 502.
Health in Mind Supported Accommodation Project
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Housing advice
Mental health
Tenancy support
For people with housing and mental health support needs. Can accept couples, people with children and (sometimes) with dogs. Phone for an application form.
Homeless Edinburgh
0131 529 7386
Commissioning Team, Services for Communities
Courtyard C2, Waverley Court
4 East Market Street
Edinburgh
Scotland EH8 8BG
Website: bit.ly/1xTkn
Accommodation advice
Housing advice
Information about services in Edinburgh including hostels, advice and support centres. Also info on 8,000+ services outside Edinburgh.
Homeless Families Health Care Team
Monday–Friday:
9am–5pm
Advocacy
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Outreach workers
Outreach workers links
Sexual health advice
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.
Homeless Information Pages Glasgow
Accommodation advice
Housing advice
Useful information and advice on homeless services in and around Glasgow.
Homeless Outreach Project
Monday–Friday:
9:30am–5pm
Advocacy
Alcohol workers
Benefits advice
Careers advice
Drugs workers
Education & training
Housing advice
Mental health
Needle exchange
Outreach workers
Sexual health advice
Tenancy support
Outreach service for homeless people in Edinburgh. Offers minimal alcohol and drugs support now, but has a women's outreach team for domestic violence.
Homeless Outreach Project
Monday–Friday:
10am–5pm
Advocacy
Alcohol workers
Drugs workers
Leisure activities
Leisure facilities
Mental health
Outreach workers
Pavement stockists
For people 16+ who are sleeping rough or at risk of sleeping rough/homelessness, or in a hostel or B&B, especially people with mental health/addiction problems. Out of hours streetwork service. Call in, phone or email.
Jericho House
Sunday:
10am–2pm
Wednesday & Thursday:
6pm–7:30pm
Free food
Pavement stockists
Soup, hot drinks and sandwiches. Please note: open Christmas Day at 10am, but closed 23 and 24 December.
Kagyu Samye Dzong Glasgow (formerly Rokpa Glasgow)
Free food
Pavement stockists
Part of the Glasgow Soup Kitchen. KSD Glasgow provides food for at least one, and up to three nights per week.
Keymoves (Cranston Street Hostel)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Laundry
Outreach workers links
Sexual health advice
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.
Know The Score
Monday–Sunday:
Open 24 hours
(helpline)
Free confidential 24-hour drugs information helpline and good online advice for people in Scotland.
Little Sisters of the Poor
Monday–Sunday:
1pm–2pm
Monday–Sunday:
6pm–7pm
Free food
Pavement stockists
Sandwiches.
Lodging House Mission
Monday–Friday:
7:30am–9:45am
(cafe open)
Monday–Friday:
12am–1:30pm
(cafe open)
Monday:
10am–12am
(drop-in - advice, training & activities)
Monday, Tuesday, Thursday, Friday:
1:30pm–1:30pm
(drop-in - advice, training & activities)
Sunday:
4pm–6pm
(drop-in: supper 5.00-5.45pm; worship at 6.00pm)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Clothing
Counselling
Drugs workers
Education & training
Food
Internet access
Pavement stockists
Day centre, drop-in cafe and church for Glasgow's homeless, hostel-dwelling and resettling communities.
Mainliners (Scotland)
Counselling
Drugs workers
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Works across blood-borne viruses, drugs and sexual health to help those most vulnerable. Excellent information, plus street outreach and on-site services. Mobile needle exchange service. Hep C advice.
Missionaries of Charity (Hopetoun Cres)
Friday–Wednesday:
3:45pm–4:30pm
Free food
Pavement stockists
Ninety per cent of residents are over 40. Ring or drop in 24 hours a day.
Move On (Edinburgh)
Careers advice
Education & training
Internet access
Supports people affected by homelessness and enables them to access education, employment, training and volunteering.
Move On (Glasgow)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Education & training
Housing advice
Outreach workers
Tenancy support
Work to prevent homelessness and to support people affected by homelessness. Work with people, enabling them to develop the skills and tools they need to reach their own long-term solutions.
National Schizophrenia Fellowship (Scotland)
6 Newington Business Centre
Dalkeith Road Mews
Edinburgh EH16 5DU
Scotland
Monday–Friday:
9am–4pm
Mental health
Pavement stockists
Support and action for all people - homeless and not - affected by mental illness. This includes carers, friends and families.
NSF (Scotland)
Advocacy
Counselling
Education & training
Food
Mental health
Mental health
Outreach workers
For people affected by schizophrenia and other mental illness. The website has details of drop-ins, outreach, education and training, and support groups.
Number Twenty
Monday–Sunday:
Open 24 hours
Monday–Sunday:
8am–11:30am
(appointments)
Accommodation advice
Advocacy
Benefits advice
Counselling
Housing advice
Pavement stockists
Young single homeless women aged 16-21 with support needs. Ring first.
Open Door Accommodation Project
Monday–Sunday:
8am–8pm
Accommodation advice
Housing advice
Pavement stockists
Young single homeless people aged 16-21 with a local connection to West Lothian. Ring first.
Penumbra
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Tenancy support
Provides a wide range of mental health support services for adults and young people. Good leaflets on self-harm.
Quarriers ('What If' Project for women)
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Outreach workers
Sexual health advice
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Quarriers (Drumchapel Supported Youth Housing)
0141 944 7869
Unit 30, KCEDG Commercial Centre
Ladyloan Place
Drumchapel
Glasgow
Scotland G15 8LB
Website: bit.ly/LPnuk
Accommodation advice
Advocacy
Debt advice
Housing advice
Outreach workers
Tenancy support
Accommodation and support for young single people (16-25) who are homeless or threatened with homelessness in the Drumchapel area of Glasgow.
Quarriers (Project/Stopover)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Drugs workers
Education & training
Housing advice
Mental health
Pavement stockists
For men and women aged 16-25. Accommodation is on the upper levels of a four-storey building, so not suitable for people with physical disabilities.
Quarriers ('What If' Project for men)
Advocacy
Alcohol workers
Counselling
Drugs workers
Mental health
Mental health
Outreach workers
Sexual health advice
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.
Randolph Crescent Hostel
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Pavement stockists
Referral from LEAP (Lothian and Edinburgh Abstinence Programme) on 0131 456 0221.
Rape Crisis Scotland
0141 331 4180
Tara House
46 Bath Street
Glasgow G2 1HG
Scotland
Monday–Sunday:
6pm–0am
(confidential helpline)
Advocacy
Counselling
Sexual health advice
For anyone affected by sexual violence, no matter when or how it happened. The helpline offers free and confidential support and information and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). They can arrange for interpreters if your first language is not English. Our member centres provide free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives. You will find some commonly asked Questions and Answers here, but if you need any further information, please let us know.
SACRO Supported Accommodation Service
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Housing advice
Mental health
Accommodation for ex-offenders (16+) with support needs. Priority given to people with a connection to Edinburgh, Lothian & Borders. Phone or drop in for application form.
Saffron Project
Accommodation advice
Housing advice
Accommodation and support for single minority ethnic homeless people (16-25) with low support needs.
Salvation Army (Ashbrook)
Monday–Sunday:
Open 24 hours
Pavement stockists
Single homeless people - 90 per cent of residents are over 40. Ring or drop in 24 hours a day.
Salvation Army (East Adam Street)
Monday:
9am–12am
Tuesday & Thursday:
3pm–9pm
Friday:
1pm–4pm
Saturday:
6pm–9pm
Accommodation advice
Alcohol workers
Benefits advice
Clothing
Food
Free food
Housing advice
Pavement stockists
Friendly church.
Salvation Army (Hope House)
Monday–Sunday:
Open 24 hours
Accommodation advice
Alcohol workers
Bathroom/showers
Food
Pavement stockists
Helps single homeless people to re-settle in permanent accommodation or access services such as detox. Supports people who are seeking to address their addiction issues. Referral by Glasgow City Council only.
Salvation Army (The Laurieston Centre)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Benefits advice
Counselling
Debt advice
Drugs workers
Education & training
Food
Housing advice
Internet access
Legal advice
Leisure facilities
Medical services
Mental health
Tenancy support
Medical, housing and legal advice as well as access to a cafeteria and free internet. Some training opportunities.
Salvation Army (The Pleasance/Edinburgh Homelessness Project)
Accommodation advice
Advocacy
Housing advice
For single homeless men (18+) - those with a local connection are given priority.
Salvation Army (Wallace of Campsie House)
Monday–Sunday:
Open 24 hours
(staff on duty 24/7)
Accommodation advice
Advocacy
Bathroom/showers
Bedding available
Benefits advice
Debt advice
Dentist
Education & training
Housing advice
Laundry
Leisure activities
Leisure facilities
Medical services
Mental health
Outreach workers links
Tenancy support
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
SAY Women Accommodation Project
Monday–Friday:
9:30am–5pm
Accommodation advice
Counselling
Housing advice
Sexual health advice
Support and counselling to women aged 16-25 who are homeless or threatened with homelessness and are survivors of domestic violence, rape or sexual abuse.
Shakti Women's Aid
Monday–Friday:
9am–4:30pm
Advocacy
Benefits advice
Counselling
Legal advice
For black and ethnic minority women and their children who are fleeing domestic abuse. Legal rights, welfare, immigration etc. Urdu, Bengali, Punjabi, Arabic, Chinese and Thai. Answering machine has emergency contact number after 5pm.
Shelter (Edinburgh Housing Aid Centre)
Monday–Friday:
9am–5pm
Accommodation advice
Advocacy
Housing advice
Legal advice
Tenancy support
Information, advice, advocacy and representation for people facing housing problems. If you need more help than the helpline can give, you can be referred to local specialist services.
Soup Van
Edinburgh
Scotland
Free food
Pavement stockists
Runs from Waverly Bridge to Grassmarket and North Bridge.
Spittal Street Centre
Monday–Friday:
9am–12:30am
(harm reduction)
Monday–Friday:
1am–4pm
(harm reduction)
Monday–Thursday:
9am–5pm
(community drug problem service)
Friday:
9am–4:30pm
(community drug problem service)
Monday–Friday:
9am–12:30am
(HIV team)
Monday–Friday:
1am–4pm
(HIV team)
Alcohol workers
Counselling
Drugs workers
Medical services
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Wide range of services including drop-in needle exchange, outreach services for heroin users, methadone prescribing, sexual health and HIV advice.
St Columba's Church (The Shiloh)
St Vincent Street
Glasgow
Scotland G2
Sunday:
7:30pm–9pm
Free food
Pavement stockists
St George's West
Monday–Saturday:
9am–3pm
Free food
Pavement stockists
Soup kitchen.
St Patrick's Church
North Street
Glasgow
Scotland G3 7DA
Thursday & Sunday:
8pm–9pm
Free food
Pavement stockists
Soup kitchen.
St Simon's Church
Dunaskin Street
Glasgow
Scotland G11 6PG
Sunday:
1:30pm–2:30pm
Friday:
6pm–8:15pm
(Cafe Simon, run by the Glasgow Simon Community)
Saturday:
1pm–3pm
(Cafe Simon, run by the Glasgow Simon Community)
Free food
Pavement stockists
Soup kitchen.
Streetwise
Scotland
Website: bit.ly/ymk1J
Accommodation advice
Benefits advice
Careers advice
Debt advice
Housing advice
Legal advice
Information on a full range of services for people who are homeless in the highlands of Scotland or about to be homeless.
Streetwork UK (Crisis Centre)
Monday–Sunday:
Open 24 hours
(24/7 crisis phone number: 0808 178 2323)
Accommodation advice
Advocacy
Alcohol workers
Bathroom/showers
Benefits advice
Careers advice
Clothing
Debt advice
Drugs workers
Education & training
Free food
Housing advice
Internet access
Laundry
Luggage storage
Mental health
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
24hr, 7 day Crisis Centre for people in housing crisis or at risk of sleeping rough. Includes outreach service / needle exchange. Free phone 0808 178 2323
Streetwork UK (head office)
Tuesday:
1pm–4pm
(follow-up)
Thursday:
1pm–4pm
(follow-up)
Tuesday & Thursday:
8am–11pm
(outreach shifts - subject to changes)
Tuesday:
6:45pm–8pm
(needle exchange)
Thursday:
2pm–5pm
(needle exchange)
Friday:
3pm–6pm
(youth team outreach)
Tenancy support
The head office offers only tenancy support, but its other branches provide a wide range of services.
Streetwork UK (Out of the Cold)
Accommodation advice
Advocacy
Benefits advice
Debt advice
Housing advice
Leisure activities
Outreach workers
Outreach workers links
Tenancy support
Working with people over 50 years who are or have been homeless / housing crisis - self-referral service.
Streetwork UK (Women's Service)
Monday, Tuesday, Thursday:
1pm–4pm
Advocacy
Art classes
Benefits advice
Careers advice
Clothing
Debt advice
Education & training
Leisure activities
Needle exchange
Outreach workers
Outreach workers links
Sexual health advice
Tenancy support
If you're worried about housing, alcohol, drugs, health, benefits, relationships, sexuality, prostitution, or anything at all, please call.
Talbot Association (Belmont House)
Alcohol workers
Drugs workers
Accommodation and support for men and women (21+) with with alcohol- and drug-related issues.
Talbot Association (Buchanan Lodge)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Mental health
Accommodation and support for men aged 45+ with addiction issues.
Talbot Association (Dalhousie Street)
Accommodation advice
Alcohol workers
Drugs workers
Housing advice
Accommodation and support for men and women aged 40+ with addiction issues.
Talbot Association (Kingston Halls)
Monday–Sunday:
Open 24 hours
Bathroom/showers
Clothing
Dentist
Education & training
Food
Housing advice
Laundry
Medical services
Mental health
Sexual health advice
Referral by Glasgow City Council only.
Talbot Association (Riverside Project)
Accommodation advice
Alcohol workers
Housing advice
Medical services
Mental health
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.
The Access Point
Monday, Wednesday, Thursday:
9am–5pm
Tuesday:
10am–5pm
Friday:
9am–4pm
Accommodation advice
Benefits advice
Foot care
Housing advice
Medical services
Sexual health advice
Advice and information for single homeless people.
The Arch Resettlement Project
Monday–Sunday:
8am–4pm
Accommodation advice
Housing advice
Tenancy support
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
The Mungo Foundation (Ar Caladh Project)
Accommodation advice
Alcohol workers
Counselling
Drugs workers
Housing advice
Medical services
Mental health
Accommodation and support services to vulnerable men & women (16-25) with high support needs. Detox and medical services.
The Mungo Foundation (De Paul House)
Accommodation advice
Advocacy
Housing advice
Support and accommodation for young men & women (16-21).
The Mungo Foundation (Fairstart)
Accommodation advice
Advocacy
Bathroom/showers
Benefits advice
Careers advice
Housing advice
Support and accommodation for single homeless women (16-25), and single homeless mothers and children.
The Mungo Foundation (London Road Project)
0141 778 1184
1920 London Road
Glasgow
Scotland G32 8XG
Monday–Sunday:
Open 24 hours
Accommodation advice
Pavement stockists
Works with 16-25-year-olds who cannot access mainstream accommodation.
The Mungo Foundation (Rachel House)
Monday–Sunday:
Open 24 hours
(emergencies only after 11pm)
Accommodation advice
Advocacy
Counselling
Debt advice
Education & training
Housing advice
Outreach workers
Outreach workers links
Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.
The Physical Health Care Team
Monday–Friday:
1pm–5pm
(drop-in)
Advocacy
Alcohol workers
Drugs workers
Foot care
Medical services
Mental health
Sexual health advice
Doctors, nurses and office staff also run clinics at large hostels and at the The Wayside, Lodging House Mission and Big Issue. Appointments not necessary. Support for people who have hospital appointments and want someone to go along with them. There is also an addiction and mental health team.
The Rock Trust (Bedrock)
Accommodation advice
Advocacy
Benefits advice
Housing advice
Pavement stockists
Various activities and services for 16-25-year-olds, including drop-ins, one-to-one sessions and Night Stop on referral. Also helps women who have a baby under 12 months or are pregnant, as well as residents up to 25.
The Sandyford Initiative
Monday–Thursday:
8:30am–7:45pm
Friday:
8:30am–3:45pm
Saturday:
9am–11am
Advocacy
Counselling
Drugs workers
Foot care
Medical services
Mental health
Needle exchange
Outreach workers links
Sexual health advice
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.
Turning Point (Midway Project)
0141 429 2668
Kingston Business Centre
75 Stanley Street (3rd Floor)
Glasgow
Scotland G41 1JA
Website: bit.ly/3QK9e
Accommodation advice
Alcohol workers
Benefits advice
Drugs workers
Housing advice
Mental health
Outreach workers
Tenancy support
Support and accommodation for homeless people (18+) with mental health and/or addiction issues.
Turning Point Scotland (Chrysalis Project)
Monday–Thursday:
9am–5pm
Friday:
9am–4:30pm
Advocacy
Counselling
Drugs workers
Outreach workers
Group work, support and key work for drug misusers (16+) who have recently stopped using or who have stabilised on prescribed medication.
Turning Point Scotland (Drugs Crisis Centre)
Monday–Friday:
9am–5pm
Drugs workers
Medical services
Needle exchange
Sexual health advice
Accommodation and support for young people (16+) with addiction issues. 24-hour advice, support and assessment. Detox, needle exchange, GP clinics, residential unit, post-residential methadone clinic, abscess and ulcer clinic, well woman clinic and much more. Also family support centre.
Turning Point Scotland (Link Up)
Monday–Sunday:
Open 24 hours
Accommodation advice
Advocacy
Alcohol workers
Counselling
Drugs workers
Foot care
Medical services
Pavement stockists
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.
Waterloo Street
Glasgow
Scotland G2
Thursday:
10pm–0am
Free food
Pavement stockists
Soup kitchen.
Wayside Day Centre
Monday–Friday:
10:30am–11:30am
(drop-in)
Monday–Friday:
12:30am–4pm
(drop-in)
Monday–Sunday:
7:30pm–10pm
(evening centre)
Monday–Friday:
9am–5pm
(office hours)
Accommodation advice
Advocacy
Art classes
Barber
Bathroom/showers
Bedding available
Benefits advice
Careers advice
Clothing
Counselling
Drugs workers
Education & training
Food
Free food
Housing advice
Internet access
Laundry
Leisure activities
Medical services
Outreach workers
Pavement stockists
The day centre offers advice and information, emotional and practical support, help with accessing other services, outreach and a range of opportunities for positive activity and learning.
Whitefoord House
Monday–Friday:
7am–5pm
Accommodation advice
Housing advice
Pavement stockists
Ring first. Accommodation for homeless ex-service men and women, including ex-merchant mariners. Can accept married couples.
YMCA Glasgow (Branston Court)
Accommodation advice
Careers advice
Education & training
Leisure activities
Leisure facilities
Accommodation and support for 16-25-year-olds.
YMCA Glasgow (City Centre Project)
Monday–Friday:
8am–6pm
Accommodation advice
Advocacy
Housing advice
Tenancy support
Works with vulnerable 16-25-year-olds who are homeless or have experienced homelessness to access and stay in appropriate accommodation.
