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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "All services in West Midlands"


Addaction Birmingham

279 Gooch Street, Highgate, Birmingham, West Midlands B5 7JE

0121 465 4030

Monday, Wednesday, Thursday, Friday: 10am–6pm
Tuesday: 10am–8pm

Map   Website: bit.ly/xbPb

Needle exchange; drop-in facility; advice and information on treatment and harm reduction; vaccinations and blood testing for blood-borne viruses; one-to-one work; ear acupuncture; workshops; onward referral. Call for details.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Debt advice, Drugs workers, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers


Balsall Heath Centre, 228 Mary Street, Balsall Heath, Birmingham, West Midlands B12 9RJ

0121 440 5296

Tuesday–Friday: 9:30am–5pm
Monday: 11am–4pm (out of hours: 07976 188 220)

Map   Website: bit.ly/1rtHq3b

A women's community project in Birmingham working to the ?one stop shop? approach. Women undertake their community sentences both on specified activity requirements or community payback orders. Undertake prison in-reach and offer support to women in all areas of their lives.

Art classes, Internet access, Mental health, Outreach workers


236 Bristol Road, Birmingham, West Midlands B5 7SL

0121 0300 456 4295

Monday–Thursday: 9am–5pm
Friday: 9am–4:30pm

Map   Website: bit.ly/9HQR1E

Works with people with alcohol, drugs and gambling addictions in the Midlands. Initiatives for South Asian communities, women, homeless people and families.

As Suffa Homeless Outreach (Birmingham)

25 Park Lane, Birmingham, West Midlands B6 5DA


Wednesday, Friday, Sunday: 7:30pm–8:30pm (chicken biryani and drinks behind the old central library)

Map   Website: bit.ly/1gGD6cO

Looks to help the homeless. Provides food for homeless people and an attentive ear.

As Suffa Homeless Outreach (Coventry)

15 Bishop Street, Wednesbury Road, Coventry, West Midlands CV1 1HU


Thursday: 7:30pm–8:30pm (biriyani chicken and drinks)

Map   Website: bit.ly/1gGD6cO

Looks to help the homeless. Provides food for homeless people and an attentive ear.

As Suffa Homeless Outreach (Walsall)

The Glebe Centre, Wednesbury Road, Walsall, West Midlands WS1 3RU


Thursday: 7:30pm–8:30pm (chicken biryani at the Glebe Centre)

Map   Website: bit.ly/1gGD6cO

Food for homeless people and an attentive ear.

Ashram Housing Association Reducing Domestic Violence Project

West Midlands

0121 764 3817

Monday–Friday: 9am–5pm (phone for appointment)

Website: bit.ly/1O5v0sM

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email inderpal.dhesi@ashramha.org.uk.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Legal advice, Medical/health, Tenancy support

Base 25

Castle House, Wheelers Fold, Wolverhampton, West Midlands WV1 1ST

01902 572040

Monday–Thursday: 12am–6pm
Friday: 12am–5pm
Saturday: 1pm–3pm

Map   Website: bit.ly/1pFvh4J

Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 0730233

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Counselling, Drugs workers, Education/training, Leisure activities, Medical/health, Outreach worker links

Birmingham Christmas Shelter

St George?s Hub, Great Hampton Row (off Great Hampton Street), Newtown, Birmingham, West Midlands B19 3JG

07846 299336

23 December to 28 December
Friday–Wednesday: Open 24 hours (from 10am on 23 Dec to 10am on 28 Dec)

Map   Website: bit.ly/h4KDfw

Age 18+ mixed; Bed for up to 150; Dogs on a lead welcome Bus service 46/46a from Bull Street stops outside St George's. Buses 16, 74 and 79 stop in Great Hampton Street.

Accommodation/housing advice, Food (free)

Birmingham Churches Winter Night Shelter

Birmingham, West Midlands

1 January to 30 April
Monday–Sunday: 7pm–8am

Website: bit.ly/1GE9Lak

Community of churches, organisations and individuals who provide hospitality, food and a bed for the night to up to 12 homeless men in Birmingham. Access is through referrals made by Sifa Fireside (http://www.sifafireside.co.uk/) only.

Accommodation/housing advice, Bedding, Food (free), Foot care, Leisure facilities

Birmingham City Council (Housing Pathways)

West Midlands

0121 675 1683

Website: bit.ly/YLyWI5

Normally referral-only, but if you are leaving, or have left, the armed forces, you can apply directly to the Housing Pathways Team to access the service. Phone or email (housingpathways@birmingham.gcsx.gov.uk)

Accommodation/housing advice

Birmingham Drug + Alcohol Team

PO Box 16732, Birmingham, West Midlands B2 2GF

0121 303 4454

Monday–Friday: 9am–5pm

Map   Website: bit.ly/n1tSAU

Visit website for signposting to drug and alcohol services. For information & advice on treatment services in Birmingham, call: 0300 5555 999.

Alcohol workers, Drugs workers, Education/training

Birmingham FLAG

University of Birmingham Law School, Edgbaston, Birmingham, West Midlands B15 2TT

0121 415 8812

Tuesday & Thursday: 5pm–7pm (appointments – term time only)

Map   Website: bit.ly/1vk2psa

Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Mental health, Tenancy support

Birmingham Legal Advice Clinic

1st Fl, Birmingham Library, Centenary Square, Broad Street, Birmingham, West Midlands B1 2ND

0121 242 4242

Tuesday: 5:30pm–7:30pm

Map   Website: bit.ly/1PPp07a

Phone for an appointment. Advice on debt, housing and benefits.

Accommodation/housing advice, Benefits advice, Debt advice, Legal advice, Tenancy support

Blue Cross (Bromsgrove Rehoming Centre)

Wildmoor Lane, Catshill, Bromsgrove, Worcs, West Midlands B61 0RJ

0300 777 1460

Thursday–Saturday: 10am–3pm
Sunday: 10am–2pm (also Bank Holidays exc. 25–26 December and 1 January)
Monday & Tuesday: 10am–3pm

Map   Website: bit.ly/1vtZY1t

Pet care clinic for people who can?t afford private vets? fees in the B60, B61 and B97 postcode areas. Ring for more information.

Centrepoint Streets Project

The Warehouse 26R, Carters Green, West Bromwich, West Midlands B70 9LW

0871 717 7284

Monday–Thursday: 10am–4pm


Support services for young people, asylum seekers and refugees, homeless and disadvantaged people. Soup kitchen and respite centre.

Accommodation/housing advice, Advocacy, Clothing store, Debt advice, Food, Food (free)

CHADD (On Route Project)

6 Dixons Green Road, Dudley, West Midlands DY2 7DH

01384 455464

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1yyXN2j

Accommodation for men aged 16-27, including ex-offenders or those at risk.

CHADD (Outreach Support Service)

98/99 Dixons Green Road, Dudley, West Midlands DY2 7DJ

1384 864232

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1yyXN2j

Confidential advice and assistance, and signposting to other services. Advice on benefits, debt, registering with a GP, finding suitable schools, work and college, tenancy etc.

Benefits advice, Debt advice, Education/training, Outreach worker links, Tenancy support

Community Mental Health Team for Homeless People

Birmingham and Solihull Mental Health NHS Trust, The Matthews Centre, Duddeston Manor Road, Birmingham, West Midlands B7 4LZ

0121 301 3350

Monday–Friday: 9am–4:30pm

Map   Website: bit.ly/1IvTVU9

Statutory NHS mental health service for homeless people in Birmingham. Psychiatric assessment, medical review and community mental health nursing services.

Coventry and Warwickshire YMCA (Daimler Green)

Endeavour Court, 20 Chelmarsh, Daimler Green, Coventry, West Midlands CV6 3LB

024 7659 7009

Monday–Sunday: Open 24 hours (call for appointment)

Map   Website: bit.ly/1CG6vu4

Single homeless people and care leavers with low support needs. Residents are expected to be or actively seeking to be in education, training or employment. Support for moving on.

Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Tenancy support

Coventry Cyrenians

Oakwood House, Cheylesmore, Coventry, West Midlands CV1 2HL

024 7622 8099

Monday–Friday: 9:30am–4pm

Map   Website: bit.ly/YSLptk

Provides high quality services to homeless, vulnerable and disadvantaged people in Coventry and Warwickshire to improve their lives and empower them to live as independently as possible. Freephone: 0800 0180 579.

Accommodation/housing advice, Bathroom/showers, Benefits advice, Clothing store, Debt advice, Food, Outreach workers, Tenancy support

Coventry Foyer

Holyhead Court, Lower Holyhead Road, Coventry, West Midlands CV1 3AX

024 76251001

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/Zrbxg9

For young people 16-24 who require support around independent living. Applicants must be willing to engage in employment, education or training. Help with budgeting money, cooking and confidence building. English and Maths classes.

Accommodation/housing advice, Advocacy, Careers advice, Education/training, Internet access, Outreach worker links

Coventry Jesus Centre (The Bridge Drop-In)

7 Lamb Street, Coventry, West Midlands CV1 4AE

02476 550033

Monday: 10am–1pm (reception)
Tuesday–Friday: 9am–4pm
Sunday: 9am–10:30am

Map   Website: bit.ly/9FBjO3

Friendship and help to people of all faiths and none. Support groups, skills classes, community cafe, and a drop-in for those in vulnerable accommodation or other particular need. Bond guarantee scheme.

Coventry Refugee & Migrant Centre

15 Bishop Street, Coventry, West Midlands CV1 1HU

024 7622 7254

Monday–Thursday: 9am–5pm
Wednesday & Friday: 1pm–5pm (Asylum Team appointments)
Friday: 9am–4pm

Map   Website: bit.ly/1qUTzYN

Helps asylum seekers with subsistence, housing, health, racial harassment etc, and also assists EU citizens. Helps refugees given leave to remain to set up home. Women?s and youth groups.

Crisis Skylight (Birmingham)

Suite 303, 25 Heath Mill Lane, Digbeth, Birmingham, West Midlands B9 4AE

0121 348 7950

Monday–Friday: 10am–8:30pm

Map   Website: bit.ly/1mQ88Sa

Outreach service that works with homeless and vulnerable adults. Its 12-week programme, taster sessions and 1-to-1 support will help you learn more skills, improve your confidence and support your journey towards independence.

Careers advice, Education/training, Music/drama

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484