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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "All services in North East"



18 Darlington Road, Ferryhill, Durham, North East DL17 8JP

0191 640 4604

Monday–Friday: 9am–5pm

Map   Website: bit.ly/2G2AzYc

Affordable and pet-friendly homes available in the North-East to those who most need them - 0191 640 4604 or www.amrp.co.uk.

Accommodation/housing advice

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF

0191 273 8891

Monday–Friday: 9am–3pm (phone to be referred to appropriate services)

Map   Website: bit.ly/1SrHnP8

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support

East Coast Homeless Outreach

80 Cleethorpe Rd, Grimsby, North East DN31 3EH

07453 872940

Saturday: 6:30pm–10pm (under the flyover)


Tea, coffee. Hot stew, curry, fish, casseroles. Cold sandwiches. Everyone is given a food parcel of bread, cakes, chocs, sandwiches, pies - whatever has been donated! Plus there's a raffle for fun.

Food (free)

Greatplaces Floating support service

Photon House, Percy Street, Armley , Leeds, North East LS12 1EG

0113 2205287

Map   Website: bit.ly/1zz2iWb

Supports vulnerable people into secure accommodation. Resettlement and homelessness prevention.

Accommodation/housing advice, Benefits advice, Debt advice

Rush House Ltd

18-19 Lindum Terrace, Doncaster Road, North East S65 1NJ

01709 369295

Map   Website: bit.ly/18BEdlS

Rush House provides accommodation and support to homeless 16-25-year-olds in Rotherham. It offers the opportunity for young people to develop skills and confidence to become the best they can be. Staffed 24/7, with groups and drop-ins - group work sessions, A Place of Your Own sessions, ICT, literacy, numeracy and more.

Accommodation/housing advice, Benefits advice, Education/training, Internet access, Tenancy support

Selby Street Mission

Selby Street, Hull, North East HU3 3PT

O1482 442461

Monday: 10am–12am (clothes bank)
Tuesday: 11am–1pm (lunch)
Wednesday: 11am–2pm (addiction recovery group)
Friday: 10am–2pm (Create arts group, with shared lunch)
Sunday: 10:30am–12am (informal service, with breakfast)


Serves the local community, demonstating Christ?s love in practical ways, feeding the hungry and helping people to be free of addiction and debt.

Art classes, Bathroom/showers, Benefits advice, Clothing store, Debt advice, Food, Food (free)

The Whitechapel Centre

Langsdale Street, Liverpool, North East L3 8DU

0151 207 7617

Monday–Sunday: 8am–8pm (homeless resolution hub, enablement activities)

Map   Website: bit.ly/N3gc0G

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Mental health, Music/drama, Outreach workers, Tenancy support

Wearside Women in Need

1st Floor, The Elms, Concord, Washington, Tyne & Wear, North East NE37 2BA


Map   Website: bit.ly/dnuPRN

A range of services from domestic violence refuges to drop-in facilities for homeless men and woman. Direct-access hostel for young homeless women. Aims to provide a friendly services, and if they can't help, will try to suggest a service that can. 24-hour domestic violence helpline: 0800 066 5555. 24-hour helpline for men: 0191 510 8010. Opening times vary - see website.

Accommodation/housing advice, Accommodation/housing advice, Advocacy, Alcohol workers, Bedding, Clothing store, Clothing store, Food, Medical/health, Outreach worker links, Tenancy support

Wirral Churches Ark Project

Mary Cole House, 6 Sandford Street, Birkenhead, North East CH41 1BN

0151 649 0111

Monday–Sunday: Open 24 hours (accommodation and support)
Monday–Friday: 9am–0am (crisis training and events – term-time only)

Map   Website: bit.ly/1Vae7gJ

Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ?Mainstay? (www.mainstayliverpool.org.uk).

Accommodation/housing advice, Advocacy, Art classes, Bathroom/showers, Bedding, Benefits advice, Debt advice, Education/training, Food, Internet access, Laundry, Leisure activities, Music/drama

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484