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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!

 

volunteer

If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.

 
 
 

The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com

Services

 
 

You are viewing "Advice services in London"

 

 
722 Young People Service

722 Leytonstone High Road, Leytonstone, London E11 3AJ

0300 555 1158

Monday–Friday: 9am–5pm

Map  

For people aged 10?18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

 
Adfam

25 Corsham Street, London WC1H 8BS

020 3817 9410

Map   Website: bit.ly/1q4jAsN

Adfam is the national charity working to improve life for families affected by drugs and alcohol. A number of useful resources, including a map of local support groups, are available on its website.

 
Advisory Service for Squatters

84b Whitechapel High St, London E1 7QX

020 3216 0099

Monday–Friday: 2pm–6pm

Map   Website: bit.ly/ZXxNR

Legal and practical advice to squatters and other homeless people. Please ring 020 3216 0099 or email advice@squatter.org.uk first.

Accommodation/housing advice

 
Alone in London

Unit 6, 48 Provost Street, London N1 7SU

020 7278 4224

Monday–Friday: 9am–5pm

Map   Website: bit.ly/VuJ5n9

Supports young people, 16?25-years-old, who are homeless or at risk of homelessness. Its mission is to enable young people to make informed and positive choices about their lives, to support them and their families to respond to crisis situations and to empower young people to develop the skills, and provide the foundation they need to grow and flourish.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Mental health

 
Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

 
Aziziye Mosque

117-119 Stoke Newington Road, London N16 8BU

020 7254 0046

Monday–Sunday: 11am–11pm

Map   Website: https://bit.ly/2O1x7Rn

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

 
Barka UK (Reconnections Project)

London

0207 275 7768

Monday–Friday: 9am–4pm (helpline – Polish, Russian, Romanian and English)

Website: bit.ly/1r1LCpo

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Legal advice, Outreach worker links

 
Be Enriched

URC Rookstone Road, London SW17 9NQ

07397288160

Monday: 12:30am–2:30pm Crossways Church, 18 Hampton St, SE1 6SN
Tuesday: 7pm–9pm London Cooking Project, 1 Ethelburga St, SW11 4AG
Friday: 12:30am–2:30pm URC, Rookstone Rd, SW17 9NQ

Map   Website: bit.ly/1MtkjRr

Connecting people through community activities and cultivating respect over a bite. Free or pay-as-you-can community meals three days a week in S London. Volunteering or training opportunities through cooking lessons.

Food, Food (free)

 
Bench Outreach

14 New King Street, Deptford, London SE8 3HS

020 8694 7740

Thursday: 1pm–4pm (SHE)

Map   Website: bit.ly/2DRyNsT

SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space.

Accommodation/housing advice, Benefits advice, Food (free), Leisure facilities, Outreach worker links, Tenancy support

 
Bethnal Green Legal Advice Clinic

University House, 104 Roman Road, London E2 0RN

020 8980 4205

Tuesday & Wednesday: 5:30pm–7pm (drop-in)
Monday & Wednesday: 10am–12am (drop-in)
Thursday: 6:30pm–8pm (drop-in)

Map   Website: bit.ly/1EsgbIZ

Please arrive early. Covers employment and debt. More information from the website.

Benefits advice, Debt advice, Legal advice

 
Blackfriars Settlement Clinic

1 Rushworth Street, London SE1 0RB

020 7928 9521

Wednesday: 6:30pm–8pm

Map   Website: bit.ly/1KHHPmm

Covers housing and debt. Initial and written advice. Appointments only. Southwark residents only.

Accommodation/housing advice, Debt advice, Legal advice

 
Brixton Advice Centre

167 Railton Road, London SE24 OLU

020 7733 7554

Monday–Thursday: 10am–3pm (call into reception)

Map   Website: bit.ly/9Q6Xk

Specialist advice on welfare benefits, housing, employment and debt. Website has good info on homeless health services. All advice sessions are on a first come, first served basis.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Legal advice

 
C4WS Homeless Project Night Shelter

Various churches in Camden, London

020 7278 6267

9 November to 29 March
Monday–Sunday: 7:30pm–8:45am

Website: bit.ly/2zbHiPV

Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

 
Camden C.A.B. Service Legal Advice

141a Robert Street, London NW1 3QT

0300 330 1157

Monday–Friday: 10am–4pm

Map   Website: bit.ly/VKbzhh

Covers immigration and nationality and employment.

Legal advice

 
Cardinal Hume Centre

3?7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7227 1673

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Wednesday: 9:15am–7pm (closed 1–2pm)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

 
CARIS Islington Churches Cold Weather Shelter

London

07913 020738

Winter shelter:
1 January to 30 March
Monday–Sunday: 7:30pm–8:30am

Website: bit.ly/1L1wPnp

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links

 
Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

 
Caveat Solicitors

363 Ripple Road, Barking, London IG11 9PN

0203 249 1177

Monday–Friday: 9:30am–11:30am (free legal helpline - 020 3249 1179)

Map   Website: bit.ly/1CUxBNH

Free legal advice clinic on housing, homelessness, immigration etc. Freephone: 0800 050 9730.

Legal advice

 
CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon, London CR0 1FL

0208 683 0227

Monday–Friday: 9:30am–4:45pm (22+, Taberner House)
Monday–Friday: 10am–5pm (under 21s)

Map   Website: bit.ly/VoDrGB

Advice service for people aged 14?25 (including housing advice) at the Turnaround Centre ? no appointment necessary. If you are 22 or older, visit Taberner House.

Accommodation/housing advice, Advocacy, Counselling

 
Centre 70 Pro Bono Clinic

46 Knights Hill, West Norwood, London SE27 0JD

020 8670 0070

Monday: 7pm–9pm (appointment only)

Map   Website: bit.ly/1P7JBmZ

Initial advice, written advice and form-filling. Covers debt, employment, housing etc.

Accommodation/housing advice, Debt advice

 
Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm

Map  

Contact: coordinator.claptondropin@gmail.com. Friendly help to access services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

 
Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex, London CO3 3DF

01206 549885; 01206 805324

Monday–Saturday: 7:15pm–9am
Sunday: 12:30am–9am

Website: bit.ly/1upiWoT

Temporary accommodation and support for single homeless people 18 and over. Respite and support with signposting to other agencies, help finding permanent accommodation, benefits and health.

Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Education/training, Food, Internet access, Laundry, Tenancy support

 
Cranstoun City Roads (Crisis Intervention)

William Hart House, 352?358 City Road, London EC1V 2PY

020 7843 1640/020 7278 8671

Map   Website: bit.ly/1t2uhfx

Residential crisis intervention (safety, care and treatment for drug users in life threatening danger), primary healthcare and assessment, detox, one-to-one support, group work programme, complementary therapies, individual care plan and discharge planning. Residential crisis admissions can stay up to 21 days. Also planned inpatient detox (max 11-day stay). Telephone helpline (24/7) run by trained staff offering advice, support and info.

Counselling, Drugs workers, Medical/health

 
Croydon Legal Advice Centre

79 Park Lane, Croydon, London CR0 1JG

020 8767 2777

Tuesday & Wednesday: 7pm–9pm
Monday: 7pm–9pm (once a month – phone to check)

Map   Website: bit.ly/1BqfJx9

Registration begins around 18.30, so please arrive early. Covers employment, immigration, housing etc. You MUST ring up in the afternoon on the day you wish to attend ? areas of law to be addressed change weekly.

 
Duncan Lewis Solicitors

Spencer House, 29 Grove Hill Road, Harrow-On-The-Hill, London HA1 3BN

020 7923 4020

Monday–Friday: 9:30am–5:30pm

Map   Website: bit.ly/1wYaj4q

Free advice to homeless people regarding homelessness decisions. Use the branch locator to find your nearest branch.

Legal advice

 
 
 
 
 
 
 
 
 
 
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