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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "Winter shelters"


Greenwich Winter Night Shelter

07985 496905

3 January to 29 March
Monday–Sunday: 7pm–8:30am

Referral by agreed partner agencies must be confirmed by GWNS project worker. 18+, mixed, 15 places.

Food (free)

999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
January to March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

Bromley Winter Night Shelter

c/o Bromley Council Homelessness Service, Civic Centre, Stockwell Close, Bromley, London BR1 3UH

020 8464 4848/07806 602 347

22 November to 14 March
Monday–Sunday: 7:30pm–10am (closed during Crisis, 23-30 Dec)

Map   Website: bit.ly/1DpdYRh

Held in local churches; no self-referral, 18+, mixed, beds for 12, dry, no-smoking inside, priority to local connection. Contact Bromley Housing Options or any agency. Contact Bromley Council Homelessness Team or agency for local connection, and shelter for other spaces.

Accommodation/housing advice, Food

C4WS Homeless Project Night Shelter

Various churches in Camden, London

07598 066712

9 November to 29 March
Monday–Sunday: 7:30pm–8:45am

Website: bit.ly/2zbHiPV

Rolling winter night shelter in Camden. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a signed Service Level Agreement only.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

CARIS Islington Churches Cold Weather Shelter


07913 020738

Winter shelter:
1 January to 30 March
Monday–Sunday: 7:30pm–8:30am

Website: bit.ly/1L1wPnp

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to iccws@hotmail.co.uk. 15 guests; 18+, dry.

Advocacy, Bathroom/showers, Bedding, Clothing store, Food, Food (free), Internet access, Laundry, Outreach worker links

Crisis Christmas

66 Commercial Street, London E1 6LT

0844 251 0111

Winter shelter:
22 December to 30 December
Thursday–Friday: Open 24 hours

Website: bit.ly/SZPRH

Referral via 221 Gray's Inn Rd, WC1X 8RA; City of London Academy, Lynton Rd, SE1 5LA; City Academy, Homerton Row, E9 6EA; Kensington Aldridge Academy, 1 Silchester Rd, W10 6EX; or Lesoco, 2 Deptford Ch St, SE8 4RZ. Access to residential centres via 5 day centres. Transport to day centres from King?s Cross, Mornington Cres, Finsbury Pk stn; Temple, Waterloo (St John's), London Br (Southwark St), Bermondsey stn; Broadway Day Centre, Victoria, and Chelsea Methodist Ch and Deptford Reach Day Centre.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Internet access, Leisure activities, Outreach worker links

Croydon Churches Floating Shelter

Various churches, London

07860 270 278

Winter shelter (not during Crisis Christmas):
1 November to 26 March
Monday–Sunday: 7:30pm–8am

Website: bit.ly/2fDQCxW

Local referrals from local agencies via Croydon Reach (020 7870 8855), Croydon SNAP Team (020 8760 5498), Crisis Skylight (020 2848 1700). Phone 8am-4pm to check vacancies. 14 bed spaces.

Accommodation/housing advice, Food

Ealing Churches Winter Night Shelter


07930 378263

25 November to 31 March
Monday–Sunday: 7:30pm–8:30am

Website: bit.ly/1L1pyBO

Referral via St Mungo Broadway?s outreach team (020 8840 9653), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x208). 14 bed spaces.

Accommodation/housing advice, Advocacy, Benefits advice, Outreach worker links

Enfield Winter Shelter (All People All Places)


3 January to 20 March
Monday–Sunday: 7pm–8am

Website: bit.ly/2fHIcZu

18+, mixed, 12 beds, dry, no smoking. Must want to break the cycle. Referrals from local agencies only, mainly the Council or London Street Rescue in each borough. Email info@allpeopleallplaces.org with queries. Shelter opens at 7pm for 7.30pm dinner, with last admission at7.45pm. No re-admission. Must leave by the time specified by the church, usually 8-8.30am.

Food (free)

Finchley Churches Winter Shelter


020 8446 8400

Winter shelter:
1 December to 31 March
Monday–Sunday: 8pm–8am

Referrals from Homeless Action Barnet, 15 beds, 18+, mixed, dry.

Accommodation/housing advice, Food (free)

Firm Foundation Winter Night Shelter (Harrow ? All People All Places)


07979 836403

1 January to 25 March
Monday–Sunday: 9pm–7:30am
Tuesday–Sunday: 9am–5pm (office hours)

Website: bit.ly/2frDocs

Referrals from agencies ? fdp@firmfoundation.org.uk. Can accept people with NRPF; prority to Harrow connections. Age 18+; mixed; beds for 10 men and 5 women; dry; no smoking.

Food, Food (free)

Forest Churches Emergency Night Shelter


07739 870411

1 November to 31 March
Monday–Sunday: 8pm–7:30am

Website: bit.ly/1M1LkLs

18+; mixed; dry; 30 spaces. Separate area for women. 18+ with a Waltham Forest connection. Referral via NSNO Hub @ Forest YMCA and LBWF Housing Solutions. Accept self-referrals, phone above number before 3pm.

Accommodation/housing advice, Bathroom/showers, Food (free)

Glass Door Night Shelters


020 7351 4948

6 November to 8 April
Monday–Sunday: 8pm–7am

Map   Website: bit.ly/2gyrlpH

18+, mixed, dry, 35 bed spaces, self-referral - phone first. Waiting list registration can be over the phone or online (https://www.glassdoor.org.uk/Pages/Category/shelter).

Accommodation/housing advice, Food, Food (free)

GrowTH (Tower Hamlets)


1 November to 1 June
Monday–Sunday: 7pm–7am

Website: bit.ly/1OeU8wn

Referrals (info@thisisgrowth.org) only from Whitechapel Mission, Health E1, Crisis, U-Turn Women's Project, Praxis, Spitalfields Crypt Trust, TH Floating Support and City Gateway. 18+; dry; mixed; 15 spaces.

Accommodation/housing advice, Advocacy, Food, Food (free)

Hackney Winter Night Shelter


020 853 3808, 077361 60282

Winter shelter (dates TBC):
1 November to 31 March
Monday–Sunday: 7:30pm–8am (6.30pm Sundays)

Website: bit.ly/cyR5q

Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018.

Accommodation/housing advice, Advocacy, Counselling, Food (free), Outreach worker links, Outreach workers

Haringey Churches Winter Shelter (All People All Places)


3 January to 20 March
Monday–Sunday: 7pm–8am

Website: bit.ly/NyCaZ0

Referrals from local agencies only, mainly the council or London Street Rescue in each borough. Guests must have a connection to Haringey or Enfield. Can take people with no recourse to public funding. info@allpeopleallplaces.org for queries. Shelter opens at 7pm for 7.30pm dinner; last admission 7.45pm. No re-admission. Must leave by the time specified by church, usually 8-8.30am. 12 bed spaces.

Accommodation/housing advice, Food (free)

Hillingdon Winter Night Shelters


01895 556700

21 January to 3 March
Monday–Sunday: 6pm–8am

Website: bit.ly/RR4xQR

18+, men only, beds for 5, agency or self referral, dry.

Accommodation/housing advice, Food (free)

Joel Community Services

St Peter's Church, London Rd, Kingston, Surrey, London KT2 6QL

0208 255 7400

1 January to 31 December
Monday–Sunday: 7pm–9am (night shelter)
Tuesday: 8:30am–9:30am (conflict resolution)
Tuesday: 10am–1pm (art group)
Thursday: 10am–2pm ('cook and eat' programme)

Map   Website: bit.ly/2frLLEF

Food, friendship and shelter to street homeless people all year round. Self- or agency referrals. Phone or visit Mon-Fri 10am-1pm for informal interview.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage

Kingston Churches Winter Night Shelter

c/o Kingston Churches Action on Homelessness (KCAH), 36a Fife Road, Kingston upon Thames, London KT1 1SU

020 8255 7400

Monday–Friday: 10am–1pm (phone or visit KHAC)
1 December to 28 February
Monday–Sunday: 8:15pm–8am

Website: bit.ly/13fVo

Various churches: 18+, mixed, beds for 12 (separate area for women), agency or self-referral, and dry.

Accommodation/housing advice, Advocacy, Food (free)

Merton Winter Night Shelter

YMCA LSW Wimbledon, 200 The Broadway, London SW19 1RY

020 8544 6697

December to 14 March
Monday–Sunday: 6:30pm–8:30am

Map   Website: bit.ly/2fDY9Nl

Self- and agency referrals, most from Faith in Action Homeless Project. Online referral form: http://www.ymcalsw.org. 18+, dry, mixed, 12 spaces.

Food, Food (free)

NEWway Project (Newham)



November to 31 March
Monday–Sunday: 7:30pm–8:30am

Website: bit.ly/1Q189wD

Accept referrals from TRIO, RAMP, Bridges Breakfast, Children's Soc, Whitechapel Mission and Crisis. 18+; dry; mixed; 15 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Debt advice, Drugs workers, Food (free), Laundry, Tenancy support

Quaker Homeless Action

PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD

07833 123155

Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Winter shelter:
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)

Map   Website: bit.ly/2gxLOOX

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health

Robes Project (Southwark & Lambeth)

London SE1 3UJ

020 7407 5623

Winter shelter:
30 October to 25 March
Monday–Sunday: 7pm–8am (closed during Crisis, 23–30 Dec)

Website: bit.ly/whiGy

Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team. 18+, 35 bed spaces, low support needs.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Benefits advice, Food (free)

The Salvation Army Redbridge Cold Weather Shelter

c/o Salvation Army, St Mary?s Road, Ilford, London IG1 1QX

020 8514 3283 (referrals)

7 December to 7 March
Monday–Sunday: 8pm–7am

Map   Website: bit.ly/2fWlFWw

Referrals (verified rough sleepers) via Welcome Project, Ilford: 0208 514 3283. 28 bed spaces. no readmission.

Food, Food (free)

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484