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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



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50 Featherstone Street, London EC1Y 8RT

020 7250 5700

Map   Website: bit.ly/1ulbBY5

National database of volunteering opportunities in the UK.


Unit 7, Deptford Trading Estate, Blackhorse Road, London SE8 5HY

020 7394 2468

Map   Website: bit.ly/1B8MdIU

Redistributes surplus fresh food to vulnerable people. Works with over 250 local charities, 150 companies and 200 volunteers to improve the health and well being of over 9,500 vulnerable people annually.


Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE

020 3696 2640

Monday–Friday: 9am–4:30pm (later by appointment)

Map   Website: bit.ly/2cTPyce

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ?chemsex?.

Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free

Quaker Homeless Action

PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: Union Chapel, Dorset, Highbury Corner, London N1 2XD

07833 123155

Saturday: 10am–4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tuesday: 7pm–7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields)
Winter shelter:
23 December to 30 December
Thursday–Thursday: 7am–10pm (closed midday to 3pm. Services at Union Chapel)
Monday: 11:30am–12:30am (mobile library, 3rd week of month, Manna Centre)

Map   Website: bit.ly/2gxLOOX

Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Clothing store, Drugs workers, Food (free), Foot care, Leisure activities, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health

ReStore Community Projects

18 Ashley Road, London N17 9LJ

020 8493 0900

Monday–Friday: 9:30am–4pm (no appointment necessary)

Map   Website: bit.ly/1r3W6nT

A wide range of beds, settees, tables, chairs and all household furniture available at low cost. Agency referral, or bring evidence of being on benefits or on low income.

Thames Reach (Employment Academy)

29 Peckham Road, London SE5 8UA

020 7702 4260

Monday–Friday: 9am–4pm

Map   Website: bit.ly/1CHIXoC

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives.

Accommodation/housing advice, Careers advice, Education/training, Internet access, Mental health, Outreach worker links, Outreach workers, Tenancy support

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John?s Therapy Centre, 162 St John?s Hill, Battersea, London SW11 1SW

020 8812 4120

Monday, Tuesday, Thursday, Friday: 9am–4:30pm
Wednesday: 1pm–7pm


A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo?s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

Alcohol workers, Drugs workers, Education/training, Medical/health, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Webber Street (London City Mission)

6-8 Webber Street, London SE1 8QA

020 7928 1677

Monday–Saturday: 9:30am–10am (breakfast)
Monday–Saturday: 10am–11:30am (showers, clothing – not Friday)
Tuesday & Thursday: 10am–12am (nurse)
Friday: 9am–12am (advice & info drop-in)

Map   Website: bit.ly/309Mk

List for showers taken on Monday ? only 1 shower per week per male guests. Short Bible talk each morning ? prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.

Bathroom/showers, Clothing store, Food, Leisure activities, Medical/health, Mental health, Outreach worker links

Wirral Churches Ark Project

Mary Cole House, 6 Sandford Street, Birkenhead, North East CH41 1BN

0151 649 0111

Monday–Sunday: Open 24 hours (accommodation and support)
Monday–Friday: 9am–0am (crisis training and events – term-time only)

Map   Website: bit.ly/1Vae7gJ

Three-month stay, emergency accommodation service for single homeless people with multiple support needs. 22 male beds and 5 female. Referral required via Wirral ?Mainstay? (www.mainstayliverpool.org.uk).

Accommodation/housing advice, Advocacy, Art classes, Bathroom/showers, Bedding, Benefits advice, Debt advice, Education/training, Food, Internet access, Laundry, Leisure activities, Music/drama

Catalyst Night Shelter (Havering)

Sennen Cottage, Ockendon Road, Upminster, Essex, South East RM14 2DN

07894 448729, 07527 192161

1 January to 31 December
Monday–Sunday: 7:30pm–7:30am
Wednesday: 10:30am–12:30am (drop-in)

Night shelter, multi-agency working and referrals. Three supported living properties and a residential recovery programme. Self- and agency-referrals, inc prison & probation services. Connection to LB Havering.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Luggage storage, Mental health, Outreach worker links, Outreach workers, Tenancy support

NCA UK Human Trafficking Centre


0370 496 7622

Website: bit.ly/1GRcBty

If you hold information that could lead to the identification, discovery and recovery of victims in the UK, contact the charity Crimestoppers anonymously on 0800 555 111. In an emergency, always call 999.


Street Soccer Scotland (Edinburgh)


07480 979919

Monday: 2pm–4pm (Meadowbank Sports Centre)
Wednesday: 10:30am–12am (Meadowbank Sports Centre)
Tuesday & Wednesday: 1pm–3pm (Portobello Powerleague)
Thursday: 11am–12:30am (Crags Sports Centre)

Website: bit.ly/1U81BBS

Referral only. These two-hour fun football sessions offer players a chance to meet new people, improve physical/mental health, increase confidence and provide players with a safe and positive environment. All our sessions are FREE, open to anyone aged 16+ and are delivered across numerous venues in Scotland. Call Robbie Wood on 07480 979919 for more information. Call Robbie Wood on 07480 979919

Leisure facilities

Street Soccer Scotland (Leith)

2 Bernard Street, Leith, Edinburgh, Scotland EH6 6PU

07481 500040

Monday: 2pm–4pm (Lady Octavia Sports Centre)
Tuesday & Thursday: 1pm–3pm (Townhead Powerleague)
Friday: 1pm–3pm (Paisley Powerleague)

Map   Website: bit.ly/1U81BBS

Referral only. These two-hour fun football sessions offer players a chance to meet new people, improve physical/mental health, increase confidence and provide players with a safe and positive environment. FREE, open to anyone aged 16+ and delivered across numerous venues in Scotland. Please call Robert Hare on 07481 500040 for more information.

Leisure facilities

Turning Point Scotland (Drug Crisis Centre)

123 West Street, Glasgow, Scotland G5 8BA

0800 652 3757 (9am?5pm)

Monday–Sunday: Open 24 hours (drop-in, needle exchange, advice and assessment)

Map   Website: bit.ly/1SVE0A0

A safe, confidential 24/7 drop-in service which will support and encourage people to find ways of making their substance misuse less problematic and to achieve a better quality of life.

Alcohol workers, Counselling, Drugs workers, Leisure facilities, Medical/health, Needle exchange, Sexual health, Step-free

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484