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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "Domestic violence"


Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL

020 8969 2292

Friday: 10am–12am (drop-in)

Monday–Friday: 9:30am–5pm

Map   Website: bit.ly/1z7fSPS

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free cr?che and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health

Asha Projects

13 Shrubbery Road, London SW16 2AS

020 8696 0023

Monday–Friday: 9am–6pm

Map   Website: bit.ly/10ke1gi

Advice, help and referral for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment.

Accommodation/housing advice, Advocacy, Legal advice, Outreach worker links

Ashiana Network

Suite 204, 1st Floor, 750-760 High Road, Leytonstone, London E11 3BB

020 8539 0427

Monday–Friday: 9:30am–12am
Monday–Friday: 1pm–5pm

Map   Website: bit.ly/1lBGCaq

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Broken Rainbow


0300 999 5428/0800 999 5428

Friday: 1pm–5pm
Tuesday & Wednesday: 10am–5pm
Monday & Thursday: 10am–8pm

Website: bit.ly/1nklktC

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health

Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm


Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex, London CO3 3DF

01206 549885; 01206 805324

Monday–Saturday: 7:15pm–9am
Sunday: 12:30am–9am

Website: bit.ly/1upiWoT

Temporary accommodation and support for single homeless people 18 and over. Respite and support with signposting to other agencies, help finding permanent accommodation, benefits and health.

Accommodation/housing advice, Bathroom/showers, Bedding, Benefits advice, Education/training, Food, Internet access, Laundry, Tenancy support

Enfield Evening Advice Service

c/o Enfield Foyer, 279?281 Fore Street, Edmonton, London N9 0PD

0203 232 2135

Wednesday: 6pm–8pm (drop-in)

Map   Website: bit.ly/1w0ldNB

Initial legal advice, form-filling and guidance. Covers asylum, children, landlord & tenant issues, employment, debt, domestic violence, immigration, housing etc. Please arrive early.

Debt advice, Legal advice

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square, London SE18 4DW


Tuesday: 10:30am–1:30pm

Map   Website: bit.ly/1UiAjYA

Drop-in advice centre offering free immigration, housing and domestic violence advice and a hot meal to vulnerable migrants in Greenwich and neighbouring boroughs.

Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free

Hillingdon Law Centre Legal Advice Clinic

12 Harold Avenue, Hayes, London UB3 4QW

0208 561 9400

Monday–Friday: 10am–5pm (appointments)

Map   Website: bit.ly/1JrlRcY

Covers asylum, children, domestic violence, employment, family issues, housing, immigration and benefits. Written advice, casework, representation and initial advice. For more info, phone or visit the website.

Kiran - Asian Women's Aid

Community Pl, 806 High Rd, Leyton, London E10 6AE

020 8558 1986

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1pl0KxD

Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.

Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road, London E1 4NS

020 7882 3931

Tuesday: 6pm–8pm (appointments only; term-time only)

Map   Website: bit.ly/1Sbx9CP

By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free and impartial advice to the LGBT community.

Legal advice

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon, London CR9 2AW

0208 683 3311

Monday–Friday: 10am–6pm (office)
Monday–Sunday: 12am–2:30pm (helpline, 365 days a year)
Monday–Sunday: 7pm–9:30pm helpline, 365 days a year)

Website: bit.ly/17LXipk

Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.

Advocacy, Counselling, Outreach workers

Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond, London TW9 1UP

020 8891 2105

Tuesday: 8pm–9:30pm (drop-in, Holy Trinity Church, Sheen Pk, TW9 1UP)

Map   Website: bit.ly/1MAgwPs

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Legal advice, Tenancy support

Sangam Association of Asian Women

210 Burnt Oak Broadway, London HA8 0AP

020 8952 7062

Monday–Friday: 9:30am–5pm
Saturday: 9am–1pm

Map   Website: bit.ly/1p9oUuM

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training

Stonewall Housing

2a Leroy House, 536 Essex Road, London N1 3QP

020 7359 5767 (advice)

Monday–Friday: 10am–5pm (advice line, 020 7359 5767, closed 1pm–2pm)
Monday: 2pm–3:30pm (drop-in, Lighthouse Sth London, 14-15 Lower Marsh, W’loo)
Wednesday: 2pm–3:30pm (drop-in, Origin Housing, NW1)
Friday: 2pm–5:30pm (drop-in, London Friend, 86 Caledonian Rd)

Map   Website: bit.ly/1B8L98a

Specialist lesbian, gay, bisexual and trans (LGBT) housing advice and support. Housing support for LGBT people in their own homes, supported housing for young LGBT people, as well as free, confidential housing advice for LGBT people of all ages.

Accommodation/housing advice, Advocacy, Legal advice

Treasures Foundation


Website: bit.ly/2ymbru9

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day".

Accommodation/housing advice, Food, Mental health

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road, London SE1 7AA

020 7261 1404

Thursday: 6:30pm–8pm (drop-in)

Map   Website: bit.ly/1PWJ1JA

Covers children, crime, debt, domestic violence, education, employment, family, housing, immigration, benefits etc. Written advice, casework, initial advice and form-filling.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Working Chance

24-27 White Lion St, London N1 9PD

0207 2781532

Map   Website: bit.ly/1RHpNGL

Supports women with criminal convictions into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing their conviction to potential employers.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support

Ashram Housing Association Reducing Domestic Violence Project

West Midlands

0121 764 3817

Monday–Friday: 9am–5pm (phone for appointment)

Website: bit.ly/1O5v0sM

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email inderpal.dhesi@ashramha.org.uk.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Legal advice, Medical/health, Tenancy support

Birmingham FLAG

University of Birmingham Law School, Edgbaston, Birmingham, West Midlands B15 2TT

0121 415 8812

Tuesday & Thursday: 5pm–7pm (appointments – term time only)

Map   Website: bit.ly/1vk2psa

Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Mental health, Tenancy support

Gilgal Birmingham

8 Maryland Road, Birmingham, Edgbaston, Birmingham, West Midlands B16 0NG

0800 678 3283

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/1sN2YsN

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children?s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health


Coventry, West Midlands

024 7622 8952

Monday–Friday: 9:30am–5:30pm

Website: bit.ly/aWXd2f

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services. In an emergency, call the police on 999 (minicom 0800 112 999).

Accommodation/housing advice, Counselling, Outreach worker links

St Basil?s

120 Heath Mill Lane, Deritend, Birmingham, West Midlands B9 4AX

0121 772 2483

Monday–Thursday: 9am–5pm

Map   Website: bit.ly/1w1VHCq

Wide range of advice and services for people aged 16-25 who are homeless or are facing homelessness. Call the Youthline (0300 30 30 099) to make an appointment. Out of hours emergency numbers: 16- and 17-year-olds - 0121 675 4806; 18-years-old and above - 0121 303 2296.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Outreach worker links

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF

0191 273 8891

Monday–Friday: 9am–3pm (phone to be referred to appropriate services)

Map   Website: bit.ly/1SrHnP8

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Julian House ? direct access hostel

Manvers Street, Bath, South West BA1 1JW


Monday–Friday: 9:30am–1pm (drop-in)
Saturday & Saturday: 2pm–4pm (drop-in)

Map   Website: bit.ly/1xYrzqK

Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Benefits advice, Careers advice, Counselling, Debt advice, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484