If you would like your service to be included, please download and complete an entry form.


current issue


London edition (PDF 1.33MB)


Scottish edition (PDF 1.35MB)



Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "People with dependent children"


Cardinal Hume Centre

3?7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7227 1673

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Wednesday: 9:15am–7pm (closed 1–2pm)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

Hillingdon Law Centre Legal Advice Clinic

12 Harold Avenue, Hayes, London UB3 4QW

0208 561 9400

Monday–Friday: 10am–5pm (appointments)

Map   Website: bit.ly/1JrlRcY

Covers asylum, children, domestic violence, employment, family issues, housing, immigration and benefits. Written advice, casework, representation and initial advice. For more info, phone or visit the website.

Kiran - Asian Women's Aid

Community Pl, 806 High Rd, Leyton, London E10 6AE

020 8558 1986

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1pl0KxD

Refuge accommodation, advice and support for Asian women experiencing domestic violence. Help with benefits, legal issues, housing, health and training. Works with women with children from the Indian sub-continent, and from Turkey, Iran, Morocco, Malaysia etc. Outreach and resettlement services, including outreach for children. Drop in or phone.

Accommodation/housing advice, Advocacy, Benefits advice, Education/training, Legal advice

Richmond Legal Advice Service

Holy Trinity Church, Sheen Pk, Richmond, London TW9 1UP

020 8891 2105

Tuesday: 8pm–9:30pm (drop-in, Holy Trinity Church, Sheen Pk, TW9 1UP)

Map   Website: bit.ly/1MAgwPs

Covers children, domestic violence, employment, housing, benefits etc.

Accommodation/housing advice, Benefits advice, Legal advice, Tenancy support

Sufra NW London ? Food Bank and Community Kitchen

160 Pitfield Way, Stonebridge, Middlesex, London NW10 0PW

0203 441 1335

Wednesday–Sunday: 12am–3pm (food bank, by referral from Brent Council and other orgs)
Wednesday & Sunday: 10am–2pm (Growing Club)
Monday–Sunday: 10am–6pm (office open)
Friday: 6pm–8:30pm (Community Kitchen)

Map   Website: bit.ly/2wLDUYb

Food bank & kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit Wednesday 12 pm to 3 pm.

Advocacy, Bedding, Benefits advice, Clothing store, Education/training, Food (free)

Treasures Foundation


Website: bit.ly/2ymbru9

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day".

Accommodation/housing advice, Food, Mental health

Waterloo Legal Advice Service

Waterloo Action Centre, 14 Baylis Road, London SE1 7AA

020 7261 1404

Thursday: 6:30pm–8pm (drop-in)

Map   Website: bit.ly/1PWJ1JA

Covers children, crime, debt, domestic violence, education, employment, family, housing, immigration, benefits etc. Written advice, casework, initial advice and form-filling.

Accommodation/housing advice, Benefits advice, Debt advice, Tenancy support

Birmingham FLAG

University of Birmingham Law School, Edgbaston, Birmingham, West Midlands B15 2TT

0121 415 8812

Tuesday & Thursday: 5pm–7pm (appointments – term time only)

Map   Website: bit.ly/1vk2psa

Written advice on debt, domestic violence, family, housing, benefits, mental health and mental capacity etc. More info from the website.

Accommodation/housing advice, Benefits advice, Debt advice, Mental health, Tenancy support

Gilgal Birmingham

8 Maryland Road, Birmingham, Edgbaston, Birmingham, West Midlands B16 0NG

0800 678 3283

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/1sN2YsN

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children?s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health


Coventry, West Midlands

024 7622 8952

Monday–Friday: 9:30am–5:30pm

Website: bit.ly/aWXd2f

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services. In an emergency, call the police on 999 (minicom 0800 112 999).

Accommodation/housing advice, Counselling, Outreach worker links

The University of Law Birmingham Legal Advice Clinic

Legal Advice Centre, The University of Law, 133 Great Hampton Street, Birmingham, West Midlands B18 6AA

014 8321 6050

Wednesday: 10am–4pm (appointments; term time only)

Map   Website: bit.ly/1M3hh4o

Covers children and family law, and housing etc

Accommodation/housing advice, Legal advice, Tenancy support

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF

0191 273 8891

Monday–Friday: 9am–3pm (phone to be referred to appropriate services)

Map   Website: bit.ly/1SrHnP8

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support

The Whitechapel Centre

Langsdale Street, Liverpool, North East L3 8DU

0151 207 7617

Monday–Sunday: 8am–8pm (homeless resolution hub, enablement activities)

Map   Website: bit.ly/N3gc0G

Works with people who are sleeping rough, living in hostels or struggling to manage their accommodation. Committed to helping people find and maintain a home and learn the life skills essential for independent living. No Second Night Out phone line: 0300 123 2041 (24/7)

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Debt advice, Drugs workers, Education/training, Ex-forces, Ex-offenders, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Mental health, Music/drama, Outreach workers, Tenancy support

The Mustard Tree

110 Oldham Road, Ancoats, Manchester, North West M4 6AG

0161 228 7331

Friday & Saturday: 10am–4pm
Monday–Wednesday: 10am–4pm

Map   Website: bit.ly/3E80Jv

Provides support for homeless and marginalised people across Greater Manchester. They work with those who are facing the greatest barriers to employment, education, good health outcomes, secure housing, social integration and financial integration, by seeking to tackle both the causes and consequences of poverty.

Accommodation/housing advice, Advocacy, Art classes, Bedding, Careers advice, Clothing store, Counselling, Education/training, Food (free), Leisure activities, Mental health, Music/drama, Tenancy support

Access Community Trust

28 Gordon Road, Lowestoft, Suffolk, East of England NR32 1NL

01502 527200

Wednesday: 9am–4pm (2pm–4pm – dual diagnosis team drop-in)
Tuesday: 9am–4pm (10am–2pm – Samaritans drop-in)
Saturday & Sunday: 9am–3pm
Monday & Thursday: 9am–8pm
Friday: 9am–4pm

Map   Website: bit.ly/WML36S

Provides support with housing, health, wellbeing and education and employment. Wide range of services.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Food (free), Foot care, Internet access, Laundry, Leisure activities, Mental health, Music/drama, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Prebend Day Centre

12-14 Prebend Street, Bedford, East of England MK40 1QW

01234 365955

Monday–Sunday: 8:30am–12:30am

Map   Website: bit.ly/1WGpekg

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Leisure facilities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Friends, Families and Travellers


01273 234 777

Monday–Friday: 10am–4:30pm

Website: bit.ly/1nIcgij

For gypsies and travellers, whatever their ethnicity, culture or background, whether settled or mobile, and to protect the right to pursue a nomadic way of life. Good information for children and families about eviction, rights, work etc.

Advocacy, Counselling, Education/training, Legal advice

Prisoners? Advice Service (PAS)

PO BOX 46199, EC1M 4XA, Nationwide

020 7253 3323

Monday, Wednesday, Friday: 10am–5pm (advice line, closed 1pm–2pm)
Monday–Friday: 9:30am–5:30pm

Website: bit.ly/2whwSgU

Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.

Advocacy, Legal advice



0808 808 0700

Thursday: 10am–4pm (helpline)

Website: bit.ly/moj6B

Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.

Advocacy, Counselling, Medical/health, Mental health

Edinburgh Women's Aid

4 Cheyne Street, Edinburgh, Scotland EH4 1JB

0131 315 8111

Tuesday, Wednesday, Friday, Friday: 10am–3pm (drop-in and helpline)
Monday: 1pm–3pm (drop-in)
Thursday: 2pm–7pm (drop-in)
Monday: 10am–3pm (helpline)
Thursday: 10am–7pm (helpline)
Saturday: 10am–1pm (drop-in & helpline)

Map   Website: bit.ly/1uhJ9pI

An all women, confidential organisation which provides information, support and, where appropriate, refuge accommodation for women and any accompanying children who have experienced or are at risk of domestic abuse.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers, Step-free

Follow Up (Four Square ? Edinburgh)

67 Logie Green Road, Edinburgh, Scotland EH7 4HF

0131 557 7915

Map   Website: bit.ly/1r5qdvu

Housing support to individuals, couples and families to help them maintain their tenancies and avoid a housing crisis. Assistance, advice and encouragement to enable tenants to live independently.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Tenancy support

Scottish Child & Law Centre

54 East Crosscauseway, Edinburgh, Scotland EH8 9HD

0131 667 6333 (hotline all ages)

Monday–Friday: 9:30am–4:30pm (hotline)

Map   Website: bit.ly/1QbUbwI

0800 328 8970 - under 21s (landline); 0300 330 1421 - under 21s (mobile); advice@sclc.org.uk. Free expert advice on the law relating to children and young people by phone and email. Services available throughout Scotland. Also training, conferences and publications.

Accommodation/housing advice, Advocacy, Legal advice, Mental health, Sexual health, Tenancy support

Streetyouth (Streetwork UK)

18 South Bridge, Edinburgh, Scotland EH1 1LL

0131 344 0825

Monday–Friday: 9am–5pm

Map   Website: bit.ly/1ndZhmB

Streetyouth works with young people (up to 26th birthday) who are at risk of, or experiencing, homelessness. Streetyouth provides street-based outreach and one-to-one support.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Careers advice, Debt advice, Drugs workers, Education/training, Laundry, Luggage storage, Mental health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Tenancy support

The Access Point (TAP) Leith Street Clinic

17 & 23 Leith Street, Edinburgh, Scotland EH1 3AT

0131 529 7438

Monday–Thursday: 9am–5pm (closed 12.45-13.45)
Friday: 9am–5pm (health)
Friday: 9am–4pm (housing & social work)

Map   Website: bit.ly/1MpUIDG

Housing and social care service for those who have found themselves on the streets. Accommodation/housing advice, benefits advice. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Co-located with project partners, Housing and Social Work.)

Accommodation/housing advice, Alcohol workers, Benefits advice, Drugs workers, Foot care, Medical/health, Mental health

The Mungo Foundation (Rachel House)

503 Baltic Street, Glasgow, Scotland G40 4SG

0141 556 5465

Monday–Sunday: Open 24 hours (emergencies only after 11pm)

Map   Website: bit.ly/2dyAb

Supported accommodation for single mothers/pregnant women aged 16-25 and children up to 10 years old.

Accommodation/housing advice, Advocacy, Counselling, Debt advice, Education/training, Outreach worker links, Outreach workers

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484