If you would like your service to be included, please download and complete an entry form.


current issue


London edition (PDF 1.33MB)


Scottish edition (PDF 1.35MB)



Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "LGBT"


LGBT Youth Scotland

See website for branches

Website: bit.ly/1yMCA23

Advice for LGBT youth in Scotland. Online chat and one-to-one support.

Counselling, Sexual health


34 Clovelly Road, London N8 7RH

07799 450636

Map   Website: bit.ly/2asoApy

Provides photography and art classes to young people living in hostels. At the end of the project the photographs are sold and 40 per cent of the selling price goes to the photographer. Also offers a scholarship for one person to study on the creative and digital media course at Ravensbourne University. Operates January to June. Please check to ensure step-free access and dates/times.

Art classes

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens, London EC1N 7RJ

020 7831 6562

Monday–Friday: 10am–5pm

Map   Website: bit.ly/1w07ZMi

Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support

Antidote Services (London Friend)

London Friend, 86 Caledonian Road, London N1 9DN

020 7833 1674

Monday–Friday: 10am–6pm
Monday: 11am–1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am–12am (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm–7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm–8:30pm (LGBT drop-in, 32a Wardour Street)

Map   Website: bit.ly/ewQNwF

A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.

Alcohol workers, Counselling, Drugs workers, Sexual health

Broken Rainbow


0300 999 5428/0800 999 5428

Friday: 1pm–5pm
Tuesday & Wednesday: 10am–5pm
Monday & Thursday: 10am–8pm

Website: bit.ly/1nklktC

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich, London SE16 6TE

020 3696 2640

Monday–Friday: 9am–4:30pm (later by appointment)

Map   Website: bit.ly/2cTPyce

A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and ?chemsex?.

Alcohol workers, Art classes, Drugs workers, Leisure activities, Outreach worker links, Outreach workers, Step-free

Positive East

159 Mile End Road, Stepney, London E1 4AQ

020 7791 2855

Monday–Friday: 9:30am–5:30pm
Saturday: 11am–3pm (HIV testing only)

Map   Website: bit.ly/1th8WzX

Community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in E London. Free and confidential HIV tests across London.

Advocacy, Benefits advice, Careers advice, Counselling, Food, Food (free), Internet access, Medical/health, Mental health, Outreach workers, Sexual health

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road, London E1 4NS

020 7882 3931

Tuesday: 6pm–8pm (appointments only; term-time only)

Map   Website: bit.ly/1Sbx9CP

By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free and impartial advice to the LGBT community.

Legal advice

Spectra CIC

St Charles Centre, Exmoor Street, London W10 6DZ

0800 5878302

Monday–Sunday: 11am–4pm (drop-in)

Map   Website: bit.ly/2k32L1F

Health and well-being services for diverse and marginalised communities, empowering choices, including sexual health, emotional resilience and wellbeing. Works across London and provides outreach, groups ? social and therapeutic, 1-2-1 support, health screening, counselling. Open every day for health check, HIV test, information. Daily outreach across London ? check website for details.

Counselling, Education/training, Mental health, Outreach worker links, Outreach workers, Sexual health

Stonewall Housing

2a Leroy House, 536 Essex Road, London N1 3QP

020 7359 5767 (advice)

Monday–Friday: 10am–5pm (advice line, 020 7359 5767, closed 1pm–2pm)
Monday: 2pm–3:30pm (drop-in, Lighthouse Sth London, 14-15 Lower Marsh, W’loo)
Wednesday: 2pm–3:30pm (drop-in, Origin Housing, NW1)
Friday: 2pm–5:30pm (drop-in, London Friend, 86 Caledonian Rd)

Map   Website: bit.ly/1B8L98a

Specialist lesbian, gay, bisexual and trans (LGBT) housing advice and support. Housing support for LGBT people in their own homes, supported housing for young LGBT people, as well as free, confidential housing advice for LGBT people of all ages.

Accommodation/housing advice, Advocacy, Legal advice

The Passage

St Vincent's Centre, Carlisle Place, London SW1P 1NL

020 7592 1850

Monday–Friday: 8am–12am (for rough sleepers)
Monday–Friday: 12am–2pm (lunch)
Monday–Friday: 2pm–6pm (appointments)
Monday–Friday: 4:30pm–6pm (verified rough sleepers)
Saturday & Sunday: 9am–12am

Map   Website: bit.ly/W2LqcS

For people aged 25+.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Mental health, Tenancy support

Working Men Project

Winsland Clinic, Jefferiss Wing, St Mary?s Hospital, Praed Street, London W2 1NY

020 7886 1524

Monday: 5pm–7pm
Tuesday: 10am–1pm
Tuesday: 3pm–5pm
Wednesday & Friday: 1pm–5pm
Thursday: 2pm–6pm

Map   Website: bit.ly/sNeoQV

STI screening, medical treatments and medicines for men who sell sex. HIV testing, hepatitis A and B vaccinations. Safer sex advice and free condoms. Peer education, outreach and support project.

Advocacy, Medical/health, Outreach workers, Sexual health

Changing Lives

Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF

0191 273 8891

Monday–Friday: 9am–3pm (phone to be referred to appropriate services)

Map   Website: bit.ly/1SrHnP8

Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Albert Kennedy Trust (Manchester)

5 Oaks Street, Northern Quarter, Manchester, North West M4 5JD

0161 228 3308

Monday–Friday: 10am–4:30pm

Map   Website: bit.ly/1w07ZMi

Every year, supports several hundred LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. Phone 0161 228 3308 or email pwmanchester@akt.org.uk before you come, if you can. If you don't have much credit on your phone, AKT will ring you back.

Accommodation/housing advice, Advocacy, Benefits advice, Debt advice, Education/training, Tenancy support



0808 1000 143

Monday–Friday: 9am–5pm

Website: bit.ly/1lt3DX6

Helpline and support for young people affected by homophobic bullying.

Advocacy, Counselling, Legal advice

National Centre for Domestic Violence


0800 970 2070

Website: bit.ly/10V8tO

Free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation. If you are in immediate danger, phone 999.

Advocacy, Counselling, Legal advice

Prisoners? Advice Service (PAS)

PO BOX 46199, EC1M 4XA, Nationwide

020 7253 3323

Monday, Wednesday, Friday: 10am–5pm (advice line, closed 1pm–2pm)
Monday–Friday: 9:30am–5:30pm

Website: bit.ly/2whwSgU

Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.

Advocacy, Legal advice

Edinburgh Rape Crisis Centre

17 Claremont Cres, Edinburgh, Scotland EH7 4HX

08088 010 302

Monday–Sunday: 6pm–0am (helpline)

Map   Website: bit.ly/2gGiuaB

Free and confidential emotional and practical support and information to women, all members of the transgender community and young people aged 12-18 who have experienced sexual violence from male or female abusers at any time in their lives.

Advocacy, Counselling

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh, Scotland EH7 5QY

0131 475 2399

Monday–Friday: 9:30am–4pm

Map   Website: bit.ly/13d5lf

Help for black minority ethnic (BME) women, children and young people who are experiencing, or who have experienced, domestic abuse. Contact: 0131 475 2399/info@shaktiedinburgh.co.uk

Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Outreach worker links, Outreach workers, Step-free

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484