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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "BME/refugee"


Muslim Women's Helpline

020 8904 8193 / 0208908 6715

Monday–Friday: 10am–4pm

Website: bit.ly/1NNxPOQ

For Muslim women from any ethnicity. Some face to face counselling is available.


Ackee Housing Project

6-8 Palatine Road, London N16 8SX

020 7254 5159

Monday–Friday: 10am–4:30pm


For single homeless black women (17-25) with low support needs and a local connection to Haringey. Please phone first.


Princess May Primary School, Barrett's Grove Entrance (off Stoke Newington Road), London N16 8AJ

07516 675995 (Sunday pm)

Sunday: 2pm–6pm

Map   Website: bit.ly/1cgr5Jd

Social drop-in service for refugees, asylum seekers and other migrants. Hot meal, games, books, ESOL conversation classes and other activities.

Education/training, Food, Leisure activities

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL

020 8969 2292

Friday: 10am–12am (drop-in)

Monday–Friday: 9:30am–5pm

Map   Website: bit.ly/1z7fSPS

Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free cr?che and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health

Ashiana Network


020 8539 0427

Website: bit.ly/1lBGCaq

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Aziziye Mosque

117-119 Stoke Newington Road, London N16 8BU

020 7254 0046

Monday–Sunday: 11am–11pm

Map   Website: https://bit.ly/2O1x7Rn

Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

C4WS Homeless Project Night Shelter

Various churches in Camden, London

020 7278 6267

9 November to 29 March
Monday–Sunday: 7:30pm–8:45am

Website: bit.ly/2zbHiPV

Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement.

Accommodation/housing advice, Benefits advice, Careers advice, Education/training, Food (free), Leisure activities, Outreach worker links

Camden C.A.B. Service Legal Advice

141a Robert Street, London NW1 3QT

0300 330 1157

Monday–Friday: 10am–4pm

Map   Website: bit.ly/VKbzhh

Covers immigration and nationality and employment.

Legal advice

Caveat Solicitors

363 Ripple Road, Barking, London IG11 9PN

0203 249 1177

Monday–Friday: 9:30am–11:30am (free legal helpline - 020 3249 1179)

Map   Website: bit.ly/1CUxBNH

Free legal advice clinic on housing, homelessness, immigration etc. Freephone: 0800 050 9730.

Legal advice

Doctors of the World (Praxis)

Praxis, Pott Street, Bethnal Green, London E2 0EF

0808 1647 686 (freephone)

Monday, Wednesday, Friday: 1pm–5pm (register for an appointment after 11am – first come, first served)
Tuesday: 11am–2pm (women & children clinic - first come, first served)
Monday–Friday: 10am–12am (advice line)

Map   Website: https://bit.ly/2OAZG9w

Info, advice to help vulnerable people access NHS and other services. Basic healthcare and advocacy for people who have problems accessing healthcare. Closed on Bank Holidays.

Advocacy, Medical/health

EACH Counselling and Support

1 & 2 Factory Yard, Hanwell, London W7 3UG

020 8577 6059

Map   Website: bit.ly/VHDTQK

Advocacy in Panjabi, Gujarati, Hindi and Tamil. Alcohol and drug recovery. Domestic violence counselling and support. Mental helth services, inc. dual diagnosis.

Enfield Evening Advice Service

c/o Enfield Foyer, 279?281 Fore Street, Edmonton, London N9 0PD

0203 232 2135

Wednesday: 6pm–8pm (drop-in)

Map   Website: bit.ly/1w0ldNB

Initial legal advice, form-filling and guidance. Covers asylum, children, landlord & tenant issues, employment, debt, domestic violence, immigration, housing etc. Please arrive early.

Debt advice, Legal advice

Equalities National Council

Unit 1, The Hub, 123 Star Lane, London E16 4PZ

0207 474 9812

Monday–Friday: 10am–4pm

Map   Website: bit.ly/2wtZjVu

Equalities National Council is the sole council of its kind Supports people with long-term conditions, disabled people, those with mental health difficulties, including ex-offenders to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.

Advocacy, Benefits advice, Education/training, Medical/health, Mental health

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street, London N7 6QT

020 7700 7995

Map   Website: bit.ly/XjA6uy

Advice, information, support, advocacy and referral: education, training, employment/business start-ups, welfare rights, housing, immigration, health and culturally-based counselling etc.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Legal advice, Outreach worker links

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square, London SE18 4DW


Tuesday: 10:30am–1:30pm

Map   Website: bit.ly/1UiAjYA

Drop-in advice centre offering free immigration, housing and domestic violence advice and a hot meal to vulnerable migrants in Greenwich and neighbouring boroughs.

Accommodation/housing advice, Advocacy, Benefits advice, Food (free), Legal advice, Step-free

Hackney Destitution Resource Centre (Red Cross)

92 Dalston Lane, London E8 1NG

020 7274 0928

Monday, Tuesday, Thursday: 10:30am–4pm

Map   Website: https://bit.ly/2n4HoRs

Drop-in services for destitute clients.

Hackney Migrant Centre

St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street, London N16 9ES


Wednesday: 10am–4pm

Map   Website: bit.ly/1DEJqd9

Free advice and support for refugees and migrants. Free immigration advice. First 40 visitors only; arrive early with documents or paperwork. info@hackneymigrantcentre.org.uk

Accommodation/housing advice, Advocacy, Legal advice

Haringey Citizens Advice Bureau

14a Willoughby Road, London N8 0JJ

020 8341 2400

Monday & Friday: 10am–4pm (closed 1–2pm)

Map   Website: bit.ly/1mguUNA

Appointments are only made after assessment at the drop-ins. Immigration advice. No interpretation service.

Haven (Paddington)

St Mary's Hospital, Praed Street, London W2 1NY

020 3299 6900

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/TLh3s

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

Counselling, Medical/health

Haven (Whitechapel)

The Royal London Hospital, 9 Brady Street, London E1 5BG

020 3299 6900

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/TLh3s

Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.

Counselling, Medical/health

Hillingdon Law Centre Legal Advice Clinic

12 Harold Avenue, Hayes, London UB3 4QW

0208 561 9400

Monday–Friday: 10am–5pm (appointments)

Map   Website: bit.ly/1JrlRcY

Covers asylum, children, domestic violence, employment, family issues, housing, immigration and benefits. Written advice, casework, representation and initial advice. For more info, phone or visit the website.

Iraqi Community Association

Unit 1 Cavell House, 233 Wood Lane, London W12 0HL

0207 023 2650

Monday–Friday: 10am–5:30pm (Thursday phone only)

Map   Website: https://binged.it/2rgLAOy

Advice and information for the Iraqi and Arab communities. Support and guidance for children and young people. Day centres for older people. Bilingual newsletter. Cultural and social activities.

Accommodation/housing advice, Benefits advice, Legal advice, Leisure activities, Medical/health

Joel Community Services

St Peter's Church, London Rd, Kingston, Surrey, London KT2 6QL

0208 255 7400

1 January to 31 December
Monday–Sunday: 7pm–9am (night shelter)
Tuesday: 8:30am–9:30am (conflict resolution)
Tuesday: 10am–1pm (art group)
Thursday: 10am–2pm ('cook and eat' programme)

Map   Website: bit.ly/2frLLEF

Food, friendship and shelter to street homeless people all year round. Self- or agency referrals. Phone or visit Mon-Fri 10am-1pm for informal interview.

Accommodation/housing advice, Advocacy, Art classes, Barber, Bathroom/showers, Bedding, Clothing store, Dentist, Education/training, Food (free), Foot care, Internet access, Laundry, Leisure facilities, Luggage storage

Joint Council for the Welfare of Immigrants

115 Old Street, London EC1V 9RT

020 7553 7470

Monday, Tuesday, Thursday: 10am–1pm (for people without documentation - 020 7553 7470)

Map   Website: bit.ly/1w4h8qY

Advice and legal help for immigrants. There may be charges. Please ring in advance. If you are in the UK without documentation and would like free and confidential legal advice, phone the specialist irregular migrant helpline.

Advocacy, Legal advice


St Francis of Assisi Community Centre, 13 Hippodrome Place, London London W11

0207 243 2942

Wednesday & Thursday: 2pm–5pm (advice)
Monday–Thursday: 10am–1pm (advice)
Monday–Friday: 9:30am–5:30pm (social area)
Sunday: 1pm–5pm (advice & social area)

Map   Website: bit.ly/aeKdl

Justice for migrant workers and a range of services - English classes, immigration and legal advice etc. Make an appointment if you need advice.

Education/training, Food, Legal advice

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484