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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



You are viewing "with careers advice Work/training"


Action for Children (Gen R 8 Project)

Westwood Business Centre, 69 Aberdalgie Road, Glasgow G34 9HJ

0141 771 6161

Monday–Sunday: 8am–9pm

Map   Website: bit.ly/1o35i8D

Housing support and advice for 16-24-year-olds who are homeless in Glasgow or at risk of homelessness. Accommodation advice, tenancy support, independent living skills (budgeting, cooking etc).

Accommodation/housing advice, Advocacy, Careers advice, Debt advice, Education/training, Leisure activities, Outreach worker links, Tenancy support

999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
January to March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

Bikeworks CIC

138-140 Cambridge Heath Rd, 241 Old Ford Rd, London E1 5QJ

020 8980 7998

Saturday: 10am–5pm
Monday–Friday: 8:30am–6:30pm
Sunday: 11am–5pm

Map   Website: bit.ly/vhwd5

See the article in issue 40. Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.

Careers advice, Education/training

Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

Clapton Community Drop-in

Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU

Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm


Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.

Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links

Clean Slate Training & Employment

Elmfield House, 5 Stockwell Mews, Stockwell Road, London SW9 9GX

020 3540 7420

Monday & Friday: 10am–1:30pm (drop-in advisory service)

Map   Website: bit.ly/1A3rGIU

Clean Slate is re-writing the rule book on helping unemployed people facing barriers to work. They focus on the the future, not the past; trust them with paid work in their enterprises; and respect individuals' need for their own package of support and opportunity. Priority is given to people who are homeless.

Careers advice, Education/training

Emmaus South Lambeth Community

9a Knights Hill, West Norwood, London SE27 0DB

020 8761 4276

Map   Website: bit.ly/1obQE0e

Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.

Advocacy, Careers advice, Education/training

Haringey Recovery Service

590 Seven Sisters Road, London N15 6HR

020 8801 3999

Tuesday & Thursday: 10am–7pm
Monday, Wednesday, Friday: 10am–4:30pm
Saturday: 10am–4pm

Map   Website: bit.ly/2t1vQ33

Works with individuals in recovery from drug and alcohol misuse, and with their friends, families and carers. A holistic approach to recovery, with continued sustainable support, equipping people with the skill for self-development and for collectively developing the whole recovery community.

Advocacy, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Ex-offenders, Internet access, Legal advice, Leisure facilities, Mental health, Music/drama, Outreach worker links, Outreach workers, Sexual health, Step-free, Tenancy support

Mosaic Clubhouse

65 Effra Road, London SW2 1BZ

020 7924 9657

Monday–Thursday: 9am–5pm (work day/info service)
Monday: 5pm–8pm (social)
Thursday & Friday: 5pm–6pm (keep fit, yoga)
Thursday–Friday: 5pm–8pm (peer-led groups)
Wednesday–Friday: 6pm–2am (evening sanctuary, extending to Sat & Sun from mid-June 2016)

Map   Website: bit.ly/1RULmqO

Supports people?s recovery with mental health by engaging them in running the service, including the caf?, reception and business unit. Links to employment, adult education, wellness workshops. Mental Health Info Line: Mon?Fri: 9am?5pm: 020 7924 9657

Benefits advice, Careers advice, Education/training, Mental health

Positive East

159 Mile End Road, Stepney, London E1 4AQ

020 7791 2855

Monday–Friday: 9:30am–5:30pm
Saturday: 11am–3pm (HIV testing only)

Map   Website: bit.ly/1th8WzX

Community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in E London. Free and confidential HIV tests across London.

Advocacy, Benefits advice, Careers advice, Counselling, Food, Food (free), Internet access, Medical/health, Mental health, Outreach workers, Sexual health

Providence Row

The Dellow Centre, 82 Wentworth Street, London E1 7SA

020 7375 0020

Monday: 10am–11:30am (men's group)
Monday: 2pm–3pm (yoga)
Tuesday: 11:30am–12:30am (relaxation skills)
Wednesday: 11:30am–1pm (peer support, addictions)
Tuesday: 2pm–3:30pm (women's group)
Monday–Friday: 9am–3:30pm (needle exchange - closed 12.30–1.30pm)
Tuesday: 9:30am–12:30am (homeopathy)
Thursday: 11am–1pm (art & wellbeing)
Friday: 10am–11:30am (Breaking Free Online- computer assisted therapy)
Friday: 10am–11:30am (self-harming support group)

Map   Website: bit.ly/1rvpkcW

Helps people of all backgrounds to an independent & fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Most of their facilities are step-free.

Art classes, Bathroom/showers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Food, Food (free), Internet access, Mental health, Needle exchange


245 Gray?s Inn Road, London WC1X 8QY

020 7520 8660

Monday–Sunday: 9am–5pm

Map   Website: bit.ly/2vhWqF0

Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.

Accommodation/housing advice, Art classes, Benefits advice, Careers advice, Debt advice, Education/training, Internet access, Outreach workers, Tenancy support

Thames Reach (Employment Academy)

29 Peckham Road, London SE5 8UA

020 7702 4260

Monday–Friday: 9am–4pm

Map   Website: bit.ly/1CHIXoC

Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives.

Accommodation/housing advice, Careers advice, Education/training, Internet access, Mental health, Outreach worker links, Outreach workers, Tenancy support

The Big Issue

1-5 Wandsworth Road, Vauxhall, London SW8 2LN

020 7526 3200

Website: bit.ly/nbWr

Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com.

Careers advice, Education/training

The Connection at St Martin in the Fields

12 Adelaide Street, London WC2N 4HW

020 7766 5544

Monday, Tuesday, Thursday, Friday: 9am–1pm
Wednesday: 9am–12:30am
Saturday & Sunday: 9am–1pm (invite only)

Map   Website: bit.ly/1umoVvn

Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Drugs workers, Education/training, Food, Foot care, Internet access, Medical/health, Mental health, Music/drama, Outreach workers, Step-free

The Vision Organisation UK

St Silas Community Hall, Penton Street, London N1 9UL


Wednesday: 7pm–8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help)
Thursday: 7pm–9pm (drop-in: 3-course meal, clothes, books)

Map   Website: bit.ly/2aS9Bau

Barber, Careers advice, Clothing store, Food (free)

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill, London EC4M 7JN

0203 283 8616

Monday–Friday: 9am–5pm

Website: bit.ly/1TIocEu

Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.

Careers advice, Education/training

Trinity Homeless Projects (Hillingdon & Hounslow)

Bay Lodge, 36 Harefield Road, Uxbridge, London UB8 1PH

020 8797 9500

Monday–Friday: 8:30am–5pm

Map   Website: bit.ly/1S3cb8u

Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Debt advice, Education/training, Tenancy support

Turnaround Resources E1

Montefiore Centre, Hanbury Street, London E1 5HZ

0207 247 9005

Monday–Friday: 2:30pm–7pm (general usage)
Monday–Friday: 9am–1:30pm (constructive work)

Map   Website: bit.ly/aecaJo

Provides computer use and Internet access to anyone who homeless, living in a hostel or supported housing, on benefits, a refugee or socially marginalized.

Careers advice, Education/training, Internet access

Crisis Skylight (Birmingham)

Suite 303, 25 Heath Mill Lane, Digbeth, Birmingham, West Midlands B9 4AE

0121 348 7950

Monday–Friday: 10am–8:30pm

Map   Website: bit.ly/1mQ88Sa

Outreach service that works with homeless and vulnerable adults. Its 12-week programme, taster sessions and 1-to-1 support will help you learn more skills, improve your confidence and support your journey towards independence.

Careers advice, Education/training, Music/drama


Mill Wharf, 10 Mill Street, Birmingham, West Midlands B6 4BS

0121 380 4801

Monday–Thursday: 8:30am–4:30pm
Friday: 8:30am–1:30pm

Map   Website: bit.ly/bdkD0t

Very supportive organisation helps learners gain appropriate training, qualifications and careers advice.

Careers advice, Education/training, Internet access

Jericho Foundation

196-197 Edward Rd, Balsall Heath, Birmingham, West Midlands B12 9LX

0121 647 1960

Map   Website: bit.ly/9HjlWb

Training and work experience in a wide range of areas. Individually tailored personal development programmes for your specific needs. Cafe. Mentoring scheme.

Careers advice, Education/training, Food, Internet access

St Basil?s

120 Heath Mill Lane, Deritend, Birmingham, West Midlands B9 4AX

0121 772 2483

Monday–Thursday: 9am–5pm

Map   Website: bit.ly/1w1VHCq

Wide range of advice and services for people aged 16-25 who are homeless or are facing homelessness. Call the Youthline (0300 30 30 099) to make an appointment. Out of hours emergency numbers: 16- and 17-year-olds - 0121 675 4806; 18-years-old and above - 0121 303 2296.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Outreach worker links

The Big Issue (West Midlands)

Pace House, 23-25 Summer Lane, Birmingham, West Midlands B19 3TN

0121 236 1936

Map   Website: bit.ly/nbWr

Employment and training.

Careers advice, Education/training

The Salvation Army (Harnall Lifehouse)

Harnall Lane West, Coventry, West Midlands CV1 4EZ

024 7601 1770

Monday–Sunday: 7am–9pm


Accommodation for up to 80 people, plus access to vocational and practical courses. Contact them for more details.

Advocacy, Alcohol workers, Careers advice, Education/training, Internet access, Leisure activities, Leisure facilities, Medical/health

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484