If you would like your service to be included, please download and complete an entry form.
London edition (PDF 1.20MB)
Scottish edition (PDF 1.22MB)
The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.
If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact Zacchaeus 2000 or your nearest Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!
If you are a journalist with some free time to research and write stories for the magazine, please contact us.
If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit
do-it.org or volunteering.org.uk for further ideas.
The web site is coded by hand at Flat Earth Industries
Ollie the twitterrific bird appears courtesy of www.twitterrific.com
Bays 4 and 5, Trellick Tower, Golborne Road, London W10 5PL
020 8969 2292
Friday: 10am–12am (drop-in)
Monday–Friday: 9:30am–5pm
Map Website: bit.ly/1z7fSPS
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free crèche and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Education/training, Medical/health, Mental health
Round Chapel Old School Rooms, Powerscroft Road, London E5 0PU
Wednesday: 12:30am–3:30pm (Job Club)
Sunday: 2:30pm–4pm
Contact: coordinator.claptondropin@gmail.com. Friendly and non-judgemental support for the more marginalised members of the community to access more services in the borough, particularly in relation to housing, benefits, JobCentre Plus, as well as health- and family-related issues. The Job Club is for anyone wanting support with maintaining their benefits, using the drop-in's computers with support to access Universal Job Match, write a CV and apply for jobs.
Benefits advice, Careers advice, Ex-offenders, Food (free), Legal advice, Mental health, Outreach worker links
120 Heath Mill Lane, Deritend, Birmingham, West Midlands B9 4AX
0121 772 2483
Monday–Thursday: 9am–5pm
Map Website: bit.ly/1w1VHCq
Wide range of advice and services for people aged 16-25 who are homeless or are facing homelessness. Call the Youthline (0300 30 30 099) to make an appointment. Out of hours emergency numbers: 16- and 17-year-olds - 0121 675 4806; 18-years-old and above - 0121 303 2296.
Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Outreach worker links
Textile House, Dukesway, Team Valley, Gateshead, North East NE11 0LF
0191 273 8891
Monday–Friday: 9am–3pm (phone to be referred to appropriate services)
Map Website: bit.ly/1SrHnP8
Provides specialist support services for thousands of vulnerable people and families every month. Wide range of services across the UK. Many services, so call the main office to be referred.
Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Debt advice, Dentist, Drugs workers, Ex-offenders, Food, Food (free), Laundry, Leisure activities, Outreach worker links, Outreach workers, Sexual health, Tenancy support
Manvers Street, Bath, South West BA1 1JW
01225311991
Monday–Friday: 9:30am–1pm (drop-in)
Saturday & Saturday: 2pm–4pm (drop-in)
Map Website: bit.ly/1xYrzqK
Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.
Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Benefits advice, Careers advice, Counselling, Debt advice, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support
12-14 Prebend Street, Bedford, East of England MK40 1QW
01234 365955
Monday–Sunday: 8:30am–12:30am
Map Website: bit.ly/1WGpekg
Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Leisure facilities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support
35 East Campbell St, Glasgow, Scotland G1 5DT
0141 552 0285
Monday–Sunday: 8am–3pm (free breakfast and lunch. Closed New Year's Day)
Map Website: bit.ly/2gCohLQ
Day centre offering free breakfast and free lunch. Facilities for all include showers, foot clinic, haircuts, counselling. pool, table tennis and board games. Access to computers daily in the IT suite.
Accommodation/housing advice, Advocacy, Barber, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Dentist, Education/training, Ex-offenders, Food, Food (free), Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support