If you would like your service to be included, please download and complete an entry form.


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London edition (PDF 1.33MB)


Scottish edition (PDF 1.35MB)



Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



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Crossreach (Simpson Hse)

52 Queen Street, Edinburgh EH2 3NS

0131 225 1054 / 0131 225 6028

Wednesday: 2:45pm–4:30pm (SMART recovery group)
Thursday: 10:15am–12am (A Life Worth Living group)

Map   Website: bit.ly/2rpmcsy

Counselling for people affected by their own or another?s drug use, recovery support groups, recovery one to one appointments, and work with children and young people affected by parental substance use. Phone in to self-refer to services, or drop in on Wed/Thu to register.

Alcohol workers, Counselling, Drugs workers, Mental health, Step-free

Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh EH16 4NX

0131 661 7137

Monday–Friday: 9:30am–5pm


Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach workers, Sexual health, Tenancy support

Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews, Arlington Road NW1 7HG

020 3227 4950

Monday: 10am–12am (drop-in)
Tuesday & Friday: 2pm–4pm (drop-in)
Monday & Thursday: 5pm–7pm (evening assessments)

Map   Website: bit.ly/2jnMpUY

A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

Alcohol workers, Benefits advice, Counselling, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

LGBT Youth Scotland

See website for branches

Website: bit.ly/1yMCA23

Advice for LGBT youth in Scotland. Online chat and one-to-one support.

Counselling, Sexual health

Muslim Women?s Helpline

020 8904 8193 / 0208908 6715

Monday–Friday: 10am–4pm

Website: bit.ly/1NNxPOQ

For Muslim women from any ethnicity. Some face to face counselling is available.


The Salvation Army (Laurieston Centre)

39 South Portland Street, Glasgow G5 9JL

0141 429 6533


Accommodation/housing advice, Alcohol workers, Benefits advice, Counselling, Debt advice, Education/training, Food, Food (free), Internet access, Leisure facilities, Medical/health, Sexual health, Tenancy support

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens, London W3 8AA

020 8992 5768

Map   Website: bit.ly/1rY49Ay

Call for the times of their wide range of services.

Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care

Addaction SMART

9b Mitcham Lane, Streatham, London SW16 6LG

02086778541 / 0208769 4764

Monday: 9:30am–5pm
Wednesday: 2pm–5pm
Tuesday: 9:30am–1pm
Thursday: 9:30am–5pm
Friday: 9:30am–2pm

Map   Website: bit.ly/1l6PTrf

For people with drug-related problems. Advice, information and support. Assessment, counselling, complementary therapies, referral to specialist providers and user groups.

Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach workers

Alone in London

Unit 6, 48 Provost Street, London N1 7SU

020 7278 4224

Monday–Friday: 9am–5pm

Map   Website: bit.ly/VuJ5n9

Supports young people, 16?25-years-old, who are homeless or at risk of homelessness. Its mission is to enable young people to make informed and positive choices about their lives, to support them and their families to respond to crisis situations and to empower young people to develop the skills, and provide the foundation they need to grow and flourish.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Mental health

Ambrose King Centre

The Royal London Hospital, Whitechapel Road, Whitechapel, London E1 1BB

020 7377 7306

Thursday: 9am–6:30pm
Wednesday: 12am–6:30pm
Monday & Tuesday: 9am–6:30pm
Friday: 9am–4pm
Saturday: 9am–12:30am

Map   Website: bit.ly/1tSVpOn

Drop-in sexual health advice and counselling. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Doors open 30 minutes before session times for registration.

Counselling, Medical/health

Antidote Services (London Friend)

London Friend, 86 Caledonian Road, London N1 9DN

020 7833 1674

Monday–Friday: 10am–6pm
Monday: 11am–1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am–12am (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm–7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm–8:30pm (LGBT drop-in, 32a Wardour Street)

Map   Website: bit.ly/ewQNwF

A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.

Alcohol workers, Counselling, Drugs workers, Sexual health

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

Ashiana Network

Suite 204, 1st Floor, 750-760 High Road, Leytonstone, London E11 3BB

020 8539 0427

Monday–Friday: 9:30am–12am
Monday–Friday: 1pm–5pm

Map   Website: bit.ly/1lBGCaq

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Aziziye Mosque

117-119 Stoke Newington Road, London N16 8BU

020 7254 0046

Monday–Sunday: 11am–11pm


Drop-in for advice and support on issues including housing, family and substance use. Languages: Turkish & Arabic. Interpreters available for other languages.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling

Barnardo's (Young Women's Project)

PO Box 34727, London N7 8YQ

0800 316 1770 (free phone)

Monday–Friday: 9am–5:30pm (office hours)
Monday & Wednesday: 12am–3pm (under 14 drop-in)
Monday & Wednesday: 2pm–5pm (over 14s drop-in)

Map   Website: bit.ly/pv9ZH

For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden. Call 020 7700 2253 for further information or to discuss a referral.

Advocacy, Alcohol workers, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Outreach workers

Brandon Centre

26 Prince of Wales Road, London NW5 3LG

020 7267 4792

Monday: 9:30am–8pm
Tuesday & Thursday: 9:30am–6pm
Wednesday: 9:30am–7pm
Friday: 9:30am–5pm

Map   Website: bit.ly/rRN1G

Counselling, therapy, contraceptive advice and info for people aged 12-21. Phone 020 7267 1321 for a contraceptive appointment. Drop in or phone.

Counselling, Medical/health, Mental health, Sexual health

Broken Rainbow


0300 999 5428/0800 999 5428

Friday: 1pm–5pm
Tuesday & Wednesday: 10am–5pm
Monday & Thursday: 10am–8pm

Website: bit.ly/1nklktC

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health

Cardboard Citizens

77a Greenfield Road, London E1 6QR

020 7377 8948

Monday–Friday: 10am–6pm

Map   Website: bit.ly/niiZB

"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants.

Accommodation/housing advice, Advocacy, Careers advice, Counselling, Education/training, Leisure activities, Music/drama

Cardinal Hume Centre

3?7 Arneway St, Horseferry Rd, London SW1P 2BG

020 7227 1673

Monday, Tuesday, Thursday: 9:15am–4:30pm (closed 1–2pm)
Wednesday: 9:15am–7pm (closed 1–2pm)

Map   Website: bit.ly/1Fi5Rq0

Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Debt advice, Education/training, Internet access, Medical/health, Tenancy support

Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free


Croydon Turnaround Centre, 2 Whitgift Street, Croydon, London CR0 1FL

0208 683 0227

Monday–Friday: 9:30am–4:45pm (22+, Taberner House)
Monday–Friday: 10am–5pm (under 21s)

Map   Website: bit.ly/VoDrGB

Advice service for people aged 14?25 (including housing advice) at the Turnaround Centre ? no appointment necessary. If you are 22 or older, visit Taberner House.

Accommodation/housing advice, Advocacy, Counselling

Central and NW London Substance Misuse Service

Crowther Market, 282 North End Rd, London SW6 1NH

Monday–Friday: 9am–5pm

Map   Website: bit.ly/XROc6D

Information on services including the Centre for Compulsive and Addictive Behaviour, the Soho Centre for Health & Care, the Club Drug Clinic, Hammersmith & Fulham Community Drug and Alcohol Service (CDAS), Hillingdon Drug & Alcohol Services (HDAS), Kensington & Chelsea Community Assessment and Primary Service (CAPS), Kingston Wellbeing Service, Surbiton Health Centre, Max Glatt Unit, Chelsea Mental Health Centre, Problem Gambling Clinic, North Westminster Drug and Alcohol Service, Recovery Intervention Services (RISE), The Junction Drug and Alcohol Service.

Counselling, Drugs workers, Medical/health


Central House, 25 Camperdown Street, London E1 8DZ

0845 466 3400

Map   Website: bit.ly/1NztKPl

For people aged 16-25. Referral via your local housing options team.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training

CGL ? Camden Community Drugs Service (Camden Town)

184 Royal College Street, Camden Town, London NW1 9NN

020 7485 2722

Monday & Thursday: 9:30am–8pm
Tuesday, Wednesday, Friday: 9:30am–5pm

Map   Website: bit.ly/2k0nWVR

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Needle exchange, Outreach worker links

CGL ? Gateway Service (Barking & Dagenham)

Red Lion House, 38 George Street, Barking, London IG11 8FE

020 8507 8668 / 020 8594 8504

Tuesday & Friday: 2pm–4pm
Monday: 10am–0am (appointments 5–7pm)
Thursday: 5pm–7pm (appointments)

Map   Website: bit.ly/2sveUVH

Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone.

Counselling, Drugs workers, Medical/health

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484