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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



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Ashiana Network


020 8539 0427

Website: bit.ly/1lBGCaq

Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers

Broken Rainbow


0300 999 5428/0800 999 5428

Wednesday: 10am–5pm
Monday & Thursday: 2pm–8pm

Website: https://bit.ly/2Kp5Oyf

Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon, London CR9 2AW

0208 683 3311

Monday–Friday: 10am–6pm (office)
Monday–Sunday: 12am–2:30pm (helpline, 365 days a year)
Monday–Sunday: 7pm–9:30pm helpline, 365 days a year)

Website: bit.ly/17LXipk

Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution.

Advocacy, Counselling, Outreach workers

Sangam Association of Asian Women

210 Burnt Oak Broadway, London HA8 0AP

020 8952 7062

Monday–Friday: 9:30am–5pm
Saturday: 9am–1pm

Map   Website: bit.ly/1p9oUuM

Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.

Accommodation/housing advice, Benefits advice, Counselling, Debt advice, Education/training

Working Chance

24-27 White Lion St, London N1 9PD

0207 2781532

Map   Website: bit.ly/1RHpNGL

Supports women with criminal convictions into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing their conviction to potential employers.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Tenancy support

Ashram Housing Association Reducing Domestic Violence Project

West Midlands

0121 764 3817

Monday–Friday: 9am–5pm (phone for appointment)

Website: bit.ly/1O5v0sM

Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email inderpal.dhesi@ashramha.org.uk.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Debt advice, Education/training, Legal advice, Medical/health, Tenancy support

Gilgal Birmingham

8 Maryland Road, Birmingham, Edgbaston, Birmingham, West Midlands B16 0NG

0800 678 3283

Monday–Sunday: Open 24 hours

Map   Website: bit.ly/1sN2YsN

Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children?s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

Accommodation/housing advice, Advocacy, Counselling, Legal advice, Medical/health


Coventry, West Midlands

024 7622 8952

Monday–Friday: 9:30am–5:30pm

Website: bit.ly/aWXd2f

Support for Asian women and their children facing domestic violence. Safe house, advice, information, advocacy, counselling, and children's services. In an emergency, call the police on 999 (minicom 0800 112 999).

Accommodation/housing advice, Counselling, Outreach worker links

St Basil?s

120 Heath Mill Lane, Deritend, Birmingham, West Midlands B9 4AX

0121 772 2483

Monday–Thursday: 9am–5pm

Map   Website: bit.ly/1w1VHCq

Wide range of advice and services for people aged 16-25 who are homeless or are facing homelessness. Call the Youthline (0300 30 30 099) to make an appointment. Out of hours emergency numbers: 16- and 17-year-olds - 0121 675 4806; 18-years-old and above - 0121 303 2296.

Accommodation/housing advice, Advocacy, Benefits advice, Careers advice, Counselling, Education/training, Outreach worker links

Julian House ? direct access hostel

Manvers Street, Bath, South West BA1 1JW


Monday–Friday: 9:30am–1pm (drop-in)
Saturday & Saturday: 2pm–4pm (drop-in)

Map   Website: bit.ly/1xYrzqK

Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.

Accommodation/housing advice, Advocacy, Bathroom/showers, Bedding, Benefits advice, Careers advice, Counselling, Debt advice, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Outreach worker links, Outreach workers, Tenancy support

The ManKind Initiative

Flook House, Belvedere Road, Taunton, South West TA1 1BT

01823 334244

Monday–Friday: 10am–4pm (helpline)
Tuesday–Thursday: 7pm–9pm (helpline)

Map   Website: bit.ly/1p32DKv

Help and information to male victims of domestic abuse or domestic violence and their families. Helpline is staffed by trained people who give information and support on all aspects of domestic abuse. Refers people to refuges, local authorities and other support services where appropriate by signposting.

Accommodation/housing advice, Advocacy, Counselling, Outreach worker links

Brighton Housing Trust (BHT)

144 London Road, Brighton, South East BN1 4PH

01273 645400

Map   Website: bit.ly/qUcCv

BHT works in Brighton & Hove, Eastbourne and Hastings, with additional services in Wealden and Lewes districts, as well as elsewhere in Sussex. Its mission is ?combating homelessness, creating opportunities, promoting change?. There are too many projects to list, so please visit their website for further info.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Bedding, Benefits advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Education/training, Food, Food (free), Foot care, Laundry, Legal advice, Leisure activities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Prebend Day Centre

12-14 Prebend Street, Bedford, East of England MK40 1QW

01234 365955

Monday–Sunday: 8:30am–12:30am

Map   Website: bit.ly/1WGpekg

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Bedding, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Dentist, Drugs workers, Ex-forces, Ex-offenders, Food, Food (free), Foot care, Internet access, Laundry, Legal advice, Leisure activities, Leisure facilities, Luggage storage, Medical/health, Mental health, Outreach worker links, Outreach workers, Sexual health, Tenancy support

Against Forced Marriage


0800 141 2994

Monday & Thursday: 10:30am–4:30pm

Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Provides information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside hepline hours, leave a message and you will be contacted. In an emergency, call 999.

Counselling, Legal advice

Men?s Advice Line


0808 801 0327

Monday–Friday: 9am–5pm

Website: bit.ly/xnS4g

Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999.


National Domestic Violence Helpline


0808 2000 247

Website: bit.ly/13iWE5

24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999.

Accommodation/housing advice, Counselling

Women?s Aid


0808 2000 247

Website: bit.ly/5LcL

Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK.

Accommodation/housing advice, Advocacy, Counselling

Drumchapel Women's Aid

8 Essenside Avenue , Glasgow, Scotland G15 6DX

0141 944 0201

Monday: 9am–5pm (Use emergency number outside office hours.)

Map   Website: bit.ly/189wyi

Information, support and temporary accommodation for women and their children (boys up to 16) escaping domestic abuse. Drop-in centre and 24-hour on-call support. <strong>Domestic Abuse Helpline: 0800 027 1234</strong> (24/7).

Accommodation/housing advice, Advocacy, Counselling, Legal advice

Edinburgh Women's Aid

4 Cheyne Street, Edinburgh, Scotland EH4 1JB

0131 315 8111

Tuesday, Wednesday, Friday, Friday: 10am–3pm (drop-in and helpline)
Monday: 1pm–3pm (drop-in)
Thursday: 2pm–7pm (drop-in)
Monday: 10am–3pm (helpline)
Thursday: 10am–7pm (helpline)
Saturday: 10am–1pm (drop-in & helpline)

Map   Website: bit.ly/1uhJ9pI

An all women, confidential organisation which provides information, support and, where appropriate, refuge accommodation for women and any accompanying children who have experienced or are at risk of domestic abuse.

Accommodation/housing advice, Advocacy, Counselling, Outreach workers, Step-free

Lodging House Mission

35 East Campbell St, Glasgow, Scotland G1 5DT

0141 552 0285

Monday–Sunday: 8am–3pm (free breakfast and lunch. Closed New Year's Day)

Map   Website: bit.ly/2gCohLQ

Day centre offering free breakfast and free lunch. Facilities include showers, haircuts, clothing, counselling, foot clinic, computers and support on anything including benefits, housing & suicide prevention.

Accommodation/housing advice, Advocacy, Barber, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Dentist, Education/training, Ex-offenders, Food, Food (free), Foot care, Internet access, Luggage storage, Music/drama, Sexual health, Tenancy support

Rape Crisis Scotland

Tara House, 46 Bath Street, Glasgow, Scotland

0141 331 4180 (gen enquiries)

Monday–Friday: 9:30am–4:30pm
Monday–Sunday: 6pm–0am (confidential helpline)

Map   Website: bit.ly/Pm82Cj

Evening helpline: 08088 01 03 02 For anyone affected by sexual violence. Helpline offers free and confidential support and information, and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). Interpreters if your first language is not English. Free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives.

Advocacy, Counselling, Medical/health

SAY Women Accommodation Project

3rd Floor, 30 Bell St, Glasgow, Scotland G1 1LG

0141 552 5803

Monday–Friday: 9:30am–9:30pm
Saturday & Sunday: 12am–5pm

Map   Website: bit.ly/oz6Ua

24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access.

Accommodation/housing advice, Counselling, Medical/health, Step-free

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484