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Your rights

The Rights Guide for Rough Sleepers outlines your rights around arrest, stop and search, answering police questions, move-ons, no-drinking zones, sleeping rough, taking a pee in public and highway obstruction. It was put together by The Pavement, Housing Justice, Liberty and Zacchaeus 2000.

If your benefits have been sanctioned (cut off or reduced) and you feel this is unfair, you can appeal. Print this letter and hand it in at the office where you sign on. If you feel you need more advice about sanctions, contact  Zacchaeus 2000 or your nearest  Citizen’s Advice Bureau. And let us know london@thepavement.org.uk at The Pavement!



If you are a journalist with some free time to research and write stories for the magazine, please contact us. If you're interested in finding other volunteering opportunities, contact homeless services directly
(services is a good first step) or visit do-it.org or volunteering.org.uk for further ideas.


The web site is coded by hand at Flat Earth Industries

Ollie the twitterrific bird appears courtesy of www.twitterrific.com



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Crossreach (Simpson Hse)

52 Queen Street, Edinburgh EH2 3NS

0131 225 1054 / 0131 225 6028

Wednesday: 2:45pm–4:30pm (SMART recovery group)
Thursday: 10:15am–12am (A Life Worth Living group)

Map   Website: bit.ly/2rpmcsy

Counselling for people affected by their own or another?s drug use, recovery support groups, recovery one to one appointments, and work with children and young people affected by parental substance use. Phone in to self-refer to services, or drop in on Wed/Thu to register.

Alcohol workers, Counselling, Drugs workers, Mental health, Step-free

Homeless Outreach Project (Edinburgh)

65/5 Niddrie Mains Terrace, Edinburgh EH16 4NX

0131 661 7137

Monday–Friday: 9:30am–5pm


Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.

Accommodation/housing advice, Advocacy, Alcohol workers, Benefits advice, Careers advice, Counselling, Drugs workers, Education/training, Mental health, Outreach workers, Sexual health, Tenancy support

722 Young People Service

722 Leytonstone High Road, Leytonstone, London E11 3AJ

0300 555 1158

Monday–Friday: 9am–5pm


For people aged 10?18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request.

Accommodation/housing advice, Advocacy, Benefits advice, Drugs workers, Needle exchange, Outreach worker links

999 Club (Deptford Centre)

21 Deptford Broadway, London SE8 4PA

020 8695 5797

Winter shelter:
January to March
Monday–Sunday: 8pm–8am
Wednesday: 9am–12am (drug & alcohol worker)
Monday: 9am–12am (mental health professionals)
Monday–Friday: 9am–12am (9–10.30am for rough sleepers only)
Tuesday: 9am–12am (Samaritans)
Thursday: 9am–12am (NHS nurse)

Map   Website: bit.ly/2gObZ4B

Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

Accommodation/housing advice, Advocacy, Alcohol workers, Art classes, Barber, Bathroom/showers, Benefits advice, Careers advice, Drugs workers, Education/training, Ex-offenders, Foot care, Internet access, Laundry, Legal advice, Medical/health, Mental health, Tenancy support

Acton Homeless Concern

Emmaus House, 1 Berrymead Gardens, London W3 8AA

020 8992 5768

Map   Website: bit.ly/1rY49Ay

Call for the times of their wide range of services.

Alcohol workers, Barber, Benefits advice, Clothing store, Counselling, Dentist, Drugs workers, Food, Foot care

Addaction SMART

9b Mitcham Lane, Streatham, London SW16 6LG

02086778541 / 0208769 4764

Monday: 9:30am–5pm
Wednesday: 2pm–5pm
Tuesday: 9:30am–1pm
Thursday: 9:30am–5pm
Friday: 9:30am–2pm

Map   Website: bit.ly/1l6PTrf

For people with drug-related problems. Advice, information and support. Assessment, counselling, complementary therapies, referral to specialist providers and user groups.

Advocacy, Counselling, Drugs workers, Medical/health, Needle exchange, Outreach workers

Antidote Services (London Friend)

London Friend, 86 Caledonian Road, London N1 9DN

020 7833 1674

Monday–Friday: 10am–6pm
Monday: 11am–1pm (drop-in assessment for referral or confidential chat. Women workers available, 86 Caledonian Rd)
Monday: 9am–12am (walk-in clinic, MSM clinic, Capper Street
Tuesday: 5pm–7pm (MSM CODE clinic, 56 Dean Street)
Thursday: 6pm–8:30pm (LGBT drop-in, 32a Wardour Street)

Map   Website: bit.ly/ewQNwF

A drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.

Alcohol workers, Counselling, Drugs workers, Sexual health

Ashford Place Assessment Centre

60 Ashford Road, Cricklewood, London NW2 6TU

020 8208 8590

Friday: 10:30am–5pm
Monday–Thursday: 9:30am–5pm

Map   Website: bit.ly/2s9GQLU

Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

Accommodation/housing advice, Alcohol workers, Art classes, Bathroom/showers, Benefits advice, Careers advice, Clothing store, Counselling, Debt advice, Drugs workers, Education/training, Food, Internet access, Laundry, Leisure activities, Medical/health, Mental health, Music/drama, Outreach workers, Tenancy support

ASLAN (All Souls Local Action Network)

c/o All Souls Clubhouse, 141 Cleveland Street, London W1T 6QG

Saturday: 5:30am–7:45am (tea run: 5.30-6.15 Tavistock St; 6.15-6.45 Savoy Pl; 6.45-7.30 King William IV St; All Souls Ch 7.40-7.45)
Saturday: 9am–12am (day centre at Webber St. Breakfast, bible group, ESOL, photography & art. Showers & clothes for ticket holders. Tickets from Webber St on Mondays)
Saturday: 6:30pm–8:30pm (Entertainment - invites via tea run or welcome desk at All Souls.

Map   Website: bit.ly/K90HTT

Christian organisation that participates in the Westminster Churches Winter Shelter (referral only). Films, coach trips, clothes store and bible group every Saturday night at 6.30pm. Invitations via the tea run or welcome desk at All Souls Langham Place. If you need step-free access, a volunteer will let you in via Cleveland St entrance.

Art classes, Clothing store, Drugs workers, Education/training, Food, Food (free), Leisure activities

Barka UK (Reconnections Project)


0207 275 7768

Monday–Wednesday: 9am–4pm (helpline – Polish, Russian, Romanian and English)

Website: bit.ly/1r1LCpo

Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.

Accommodation/housing advice, Alcohol workers, Benefits advice, Careers advice, Drugs workers, Legal advice, Outreach worker links

Barnardo's (Young Women's Project)

PO Box 34727, London N7 8YQ

0800 316 1770 (free phone)

Monday–Friday: 9am–5:30pm (office hours)
Monday & Wednesday: 12am–3pm (under 14 drop-in)
Monday & Wednesday: 2pm–5pm (over 14s drop-in)

Map   Website: bit.ly/pv9ZH

For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden. Call 020 7700 2253 for further information or to discuss a referral.

Advocacy, Alcohol workers, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Outreach workers

Break the Cycle

Community House, 311 Fore Street, Enfield, London N9 0PZ

020 8373 6307 /07807 789473

Monday–Friday: 9am–3pm (café for clients accessing treatment at 12 Centre Way, Claverings)
Tuesday & Wednesday: 9am–0am (peer-support drop-in; Weds 3pm-4pm is women only)
Friday: 2pm–6pm (peer-support drop-in)


A service user forum and an independent support group set up by current and ex-users of Enfield drug treatment services. Complementary therapies, including Indian head massage, reflexology and group meditation on Tuesdays and Wednesdays. Acupuncture is held on Friday. Phone or email btc@ggcce.org.uk.

Advocacy, Drugs workers, Food

Camden Health Improvement Practice (Spectrum Centre)

Spectrum Centre, 6 Greenland Street, Camden Town, London NW1 0ND

0207 267 2100

Monday: 9:30am–12am (nurse prescriber)
Tuesday: 11:30am–1pm (doctor, nurse)
Wednesday: 2pm–4:30pm (doctor, nurse, benefits & housing advice)
Friday: 9:30am–12am (doctor, nurse, benefits & housing advice)


For those sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. Step-free entrance, with lift to access other floors.

Accommodation/housing advice, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Dentist, Drugs workers, Foot care, Medical/health, Needle exchange, Step-free

Caritas Anchor House

81 Barking Road, Canning Town, London E16 4HB

0207 476 6062

Map   Website: bit.ly/2a60AZ6

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.

Accommodation/housing advice, Alcohol workers, Art classes, Benefits advice, Careers advice, Counselling, Debt advice, Drugs workers, Education/training, Internet access, Mental health, Music/drama, Step-free

Carpenters Caf

Carpenters Estate Community Hall, 17 Doran Walk (enter from Carpenters Rd), Stratford, London E15 2JL

07932 661 089

Tuesday: 10am–12am (food, drinks, clothes, books, toiletries, showers)

Map   Website: bit.ly/2jSgnhK

Aims "To show the love of Christ in practical ways to the homeless, elderly and anyone needing a helping hand, and to encourage and support the homeless into making better life choices".

Bathroom/showers, Bedding, Clothing store, Drugs workers, Food, Food (free), Step-free

Central and NW London Substance Misuse Service

Crowther Market, 282 North End Rd, London SW6 1NH

Monday–Friday: 9am–5pm

Map   Website: bit.ly/XROc6D

Information on services including the Centre for Compulsive and Addictive Behaviour, the Soho Centre for Health & Care, the Club Drug Clinic, Hammersmith & Fulham Community Drug and Alcohol Service (CDAS), Hillingdon Drug & Alcohol Services (HDAS), Kensington & Chelsea Community Assessment and Primary Service (CAPS), Kingston Wellbeing Service, Surbiton Health Centre, Max Glatt Unit, Chelsea Mental Health Centre, Problem Gambling Clinic, North Westminster Drug and Alcohol Service, Recovery Intervention Services (RISE), The Junction Drug and Alcohol Service.

Counselling, Drugs workers, Medical/health


Central House, 25 Camperdown Street, London E1 8DZ

0845 466 3400

Map   Website: bit.ly/1NztKPl

For people aged 16-25. Referral via your local housing options team.

Accommodation/housing advice, Advocacy, Alcohol workers, Counselling, Drugs workers, Education/training

CGL ? Camden Community Drugs Service (Camden Town)

184 Royal College Street, Camden Town, London NW1 9NN

020 7485 2722

Monday & Thursday: 9:30am–8pm
Tuesday, Wednesday, Friday: 9:30am–5pm

Map   Website: bit.ly/2k0nWVR

Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

Accommodation/housing advice, Advocacy, Benefits advice, Counselling, Drugs workers, Legal advice, Medical/health, Mental health, Needle exchange, Outreach worker links

CGL ? Gateway Service (Barking & Dagenham)

Red Lion House, 38 George Street, Barking, London IG11 8FE

020 8507 8668 / 020 8594 8504

Tuesday & Friday: 2pm–4pm
Monday: 10am–0am (appointments 5–7pm)
Thursday: 5pm–7pm (appointments)

Map   Website: bit.ly/2sveUVH

Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone.

Counselling, Drugs workers, Medical/health

CGL ? New Direction

410 Lewisham High Street, Lewisham, London SE13 6LJ

020 8314 5566

Monday, Wednesday, Thursday, Friday: 9:30am–5:30pm (open access)
Tuesday: 1:30pm–5pm (open access)

Map   Website: bit.ly/2j5vOpq

Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk

Alcohol workers, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach workers

CGL Islington

99?101 Seven Sisters Road, London N77QP

020 7272 1231 /020 7561 3310

Tuesday: 2pm–5:30pm (open access)
Monday, Wednesday, Friday: 10:30am–5pm (open access)
Tuesday: 3pm–5pm
Thursday: 2pm–8pm (closed 5pm–6pm)

Map   Website: bit.ly/2ixSUA6

A way into treatment and support for anyone needing help and advice about substance misuse, with healthcare, prescribing, complementary therapies, key-working, peer mentor scheme, women?s service etc. SMART, NA & CA, counselling. Some treatment options are by appointment only, so phone first. Helpline: 0808 800 0019. Drop in, phone or email Islington.ISIS@cgl.org.uk for an appointment.

Clothing store, Counselling, Drugs workers, Education/training, Medical/health, Needle exchange, Outreach worker links, Outreach workers, Sexual health, Step-free

Clean Break

2 Patshull Road, London NW5 2LB

020 7482 8600

Map   Website: bit.ly/6kVZI

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space (in development) will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs.

Alcohol workers, Drugs workers, Education/training, Mental health, Music/drama

Cranstoun City Roads (Crisis Intervention)

William Hart House, 352?358 City Road, London EC1V 2PY

020 7843 1640/020 7278 8671

Map   Website: bit.ly/1t2uhfx

Residential crisis intervention (safety, care and treatment for drug users in life threatening danger), primary healthcare and assessment, detox, one-to-one support, group work programme, complementary therapies, individual care plan and discharge planning. Residential crisis admissions can stay up to 21 days. Also planned inpatient detox (max 11-day stay). Telephone helpline (24/7) run by trained staff offering advice, support and info.

Counselling, Drugs workers, Medical/health

Evolve Housing & Support

9 Akabusi Close, Croydon, Greater London, London CR0 6YL

020 8662 1171

Monday–Friday: 9am–4pm

Map   Website: bit.ly/1Jyvtkw

Accommodation for 10 people aged 21-69 who have experienced alcohol- and/or drug-related problems, and are currently dry/clean and wish to remain so. Priority to applicants from Croydon. Please phone for an assessment.

Alcohol workers, Counselling, Drugs workers

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon, London SW19 3JR

07843 280 419

Wednesday & Friday: 10am–3pm

Map   Website: bit.ly/1KW4rQ3

Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees.

Accommodation/housing advice, Advocacy, Alcohol workers, Bathroom/showers, Benefits advice, Clothing store, Counselling, Drugs workers, Food, Laundry, Leisure activities, Mental health

© Copyright 2009-2014 The Pavement. Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484