CODES: AH: Accommodation/housing advice, AD: Advocacy, A: Alcohol workers, AC: Art classes, B: Barber, BS: Bathroom/showers, BE: Bedding, BA: Benefits advice, CA: Careers advice, CL: Clothing store, C: Counselling, DA: Debt advice, DT: Dentist, DW: Drugs workers, ET: Education/training, EF: Ex-forces, EO: Ex-offenders, F: Food, FF: Food (free), FC: Foot care, IT: Internet access, L: Laundry, LA: Legal advice, LA: Leisure activities, LF: Leisure facilities, LS: Luggage storage, MS: Medical/health, MH: Mental health, MD: Music/drama, NE: Needle exchange, OL: Outreach worker links, OW: Outreach workers, SH: Sexual health, SF: Step-free, TS: Tenancy support,

Integrated Camden Alchohol Service (ICAS)

7-8 Early Mews
Arlington Road NW1 7HG
020 3227 4950
Mon: 10am–12am
(drop-in)
Tues & Fri: 2pm–4pm
(drop-in)
Mon & Thurs: 5pm–7pm
(evening assessments)
A welcoming, open-access service for people experiencing difficulty with alcohol use or who are affected by alcohol use issues. The Family alcohol Service (FAS) is delivered in partnership with the NSPCC and the provision of the affected others service by Some Space (SS). Open access and drop-in. Individuals can self-refer by attending the drop-in. Evening assessments by appointment only.

CODES: A BA C MS MH OL OW TS

The Salvation Army (Laurieston Centre)

39 South Portland Street
Glasgow G5 9JL
0141 429 6533
CODES: AH A BA C DA ET F FF IT LF MS SH TS

999 Club (Deptford Centre)

21 Deptford Broadway
London SE8 4PA
020 8695 5797
Winter shelter:
January to March
Mon–Sun: 8pm–8am
Weds: 9am–12am
(drug & alcohol worker)
Mon: 9am–12am
(mental health professionals)
Mon–Fri: 9am–12am
(9–10.30am for rough sleepers only)
Tues: 9am–12am
(Samaritans)
Thurs: 9am–12am
(NHS nurse)
Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 21+, dry, 30 spaces.

CODES: AH AD A AC B BS BA CA DW ET EO FC IT L LA MS MH TS

A Mile in Her Shoes

c/o London South Bank University
103 Borough Road
London SE1 0AA
Mon: 5:30pm–6:30pm
(Recovery College, 33 Rushworth St)
Weds: 4pm–5pm
(Employment Academy, 29 Peckham Rd)
Fri: 4:30pm–5:15pm
(Crisis reception, 66 Commercial Street)
Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact run@amileinhershoes.org.uk or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers.
CODES: LA MS

Ace of Clubs

St Alphonsus Rd
Clapham
London SW4 7AS
020 7720 2811
Mon–Fri: 12am–3pm
Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses.

CODES: AH B BS BE BA CL ET F MS OL

Acton Homeless Concern

Emmaus House
1 Berrymead Gardens
London W3 8AA
020 8992 5768
Call for the times of their wide range of services.

CODES: AH A B BA CL C DT DW F FC MS

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5
Trellick Tower
Golborne Road
London W10 5PL
020 8969 2292
Fri: 10am–12am
(drop-in)
Mon–Fri: 9:30am–5pm
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health, and mental health. Outreach support to the elderly as well as in-house activities. ESOL classes with free cr?che and support for women wanting to return to work. Some projects are borough-restricted, so contact them for more information.

CODES: AH AD BA CA ET MS MH

Ambrose King Centre

The Royal London Hospital
Whitechapel Road
Whitechapel
London E1 1BB
020 7377 7306/7307
Thurs: 8:30am–6:30pm
Weds: 12am–6:30pm
Mon & Tues: 8:30am–6:30pm
Fri: 9am–4pm
Sat: 9am–4pm
Drop-in sexual health advice and counselling. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Doors open 30 minutes before session times for registration.

CODES: C MS

Ashford Place Assessment Centre

60 Ashford Road
Cricklewood
London NW2 6TU
020 8208 8590
Fri: 10:30am–5pm
Mon–Thurs: 9:30am–5pm
Rough sleeping outreach, floating support, health and wellbeing, alcohol and drugs treatment and much more. You are welcome to visit to make an appointment. Winter shelter: for CHAIN verified clients, phone 020 8208 8595. For rough sleepers in Brent, refer to StreetLink (www.streetlink.org.uk)

CODES: AH A AC BS BA CA CL C DA DW ET F IT L LA MS MH MD OW TS

Barnardo's (Young Women's Project)

PO Box 34727
London N7 8YQ
0800 316 1770 (free phone)
Mon–Fri: 9am–5:30pm
(office hours)
Mon & Weds: 12am–3pm
(under 14 drop-in)
Mon & Weds: 2pm–5pm
(over 14s drop-in)
For girls and young women (11-18) who are involved in or at risk of being sexually exploited in Hackney, Haringey, Islington and Camden. Call 020 7700 2253 for further information or to discuss a referral.

CODES: AD A C DW LA MS MH OW

Brandon Centre

26 Prince of Wales Road
London NW5 3LG
020 7267 4792
Mon: 9:30am–8pm
Tues & Thurs: 9:30am–6pm
Weds: 9:30am–7pm
Fri: 9:30am–5pm
Counselling, therapy, contraceptive advice and info for people aged 12-21. Phone 020 7267 1321 for a contraceptive appointment. Drop in or phone.

CODES: C MS MH SH

Bridges

Memorial Community Church
389-395 Barking Rd
London E13 8AL
020 7474 6603
Sat: 8am–11:30am
(cooked breakfast 9–11am)
Mon: 10am–2pm
Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence.

CODES: BS BA CL FF MS OL

Broken Rainbow


London
0300 999 5428/0800 999 5428
Weds: 10am–5pm
Mon & Thurs: 2pm–8pm
Support for lesbian, gay, bisexual and transgender (LGBT) people experiencing domestic violence. 0300 numbers are billed as 01 and 02 landline numbers and are usually included in contract and package minutes; 0800 numbers are free from landlines and include in some mobile provider inclusive minutes. Also offer online chat via the website.

CODES: AH AD C LA MS

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road
London NW1 2LS
020 3182 4200
Mon, Weds, Thurs: 9:30am–12:30am
(doctor, nurse)
Tues–Thurs: 2pm–4:30pm
(doctor, nurse)
Fri: 1:30pm–4pm
(doctor, nurse)
Tues: 10:30am–12:30am
For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

CODES: BS BA CL DT FC MS MH NE OL

Camden Health Improvement Practice (King?s Cross)

King?s Cross Primary Care Centre
264 Pentonville Road
London N1 9JY
020 3317 2645
Fri: 2pm–4:30pm
(nurse prescriber)
For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends.

CODES: AH BS BA CL FC MS MH NE

Cardinal Hume Centre

3?7 Arneway St
Horseferry Rd
London SW1P 2BG
020 7227 1673
Mon, Tues, Thurs: 9:15am–4:30pm
(closed 1–2pm)
Weds: 9:15am–7pm
(closed 1–2pm)
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment.

CODES: AH AD BA CA C DA ET IT MS TS

Central and NW London Substance Misuse Service

Crowther Market
282 North End Rd
London SW6 1NH
Mon–Fri: 9am–5pm
Information on services including the Centre for Compulsive and Addictive Behaviour, the Soho Centre for Health & Care, the Club Drug Clinic, Hammersmith & Fulham Community Drug and Alcohol Service (CDAS), Hillingdon Drug & Alcohol Services (HDAS), Kensington & Chelsea Community Assessment and Primary Service (CAPS), Kingston Wellbeing Service, Surbiton Health Centre, Max Glatt Unit, Chelsea Mental Health Centre, Problem Gambling Clinic, North Westminster Drug and Alcohol Service, Recovery Intervention Services (RISE), The Junction Drug and Alcohol Service.
CODES: C DW MS

CGL - Camden Community Drugs Service (Camden Town)

184 Royal College Street
Camden Town
London NW1 9NN
020 7485 2722
Mon & Thurs: 9:30am–8pm
Tues, Weds, Fri: 9:30am–5pm
Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment.

CODES: AH AD BA C DW LA MS MH NE OL

CGL - Gateway Service (Barking & Dagenham)

Red Lion House
38 George Street
Barking
London IG11 8FE
020 8507 8668 / 020 8594 8504
Tues & Fri: 2pm–4pm
Mon: 10am–0am
(appointments 5–7pm)
Thurs: 5pm–7pm
(appointments)
Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone.

CODES: C DW MS

CGL - New Direction

410 Lewisham High Street
Lewisham
London SE13 6LJ
020 8314 5566
Mon, Weds, Thurs, Fri: 9:30am–5:30pm
(open access)
Tues: 1:30pm–5pm
(open access)
Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk

CODES: A C DW ET MS NE OW

CGL Islington

99?101 Seven Sisters Road
London N77QP
020 7272 1231 /020 7561 3310
Tues: 2pm–5:30pm
(open access)
Mon, Weds, Fri: 10:30am–5pm
(open access)
Tues: 3pm–5pm
Thurs: 2pm–8pm
(closed 5pm–6pm)
A way into treatment and support for anyone needing help and advice about substance misuse, with healthcare, prescribing, complementary therapies, key-working, peer mentor scheme, women?s service etc. SMART, NA & CA, counselling. Some treatment options are by appointment only, so phone first. Helpline: 0808 800 0019. Drop in, phone or email Islington.ISIS@cgl.org.uk for an appointment.

CODES: CL C DW ET MS NE OL OW SH SF

Cranstoun City Roads (Crisis Intervention)

William Hart House
352?358 City Road
London EC1V 2PY
020 7843 1640/020 7278 8671
Residential crisis intervention (safety, care and treatment for drug users in life threatening danger), primary healthcare and assessment, detox, one-to-one support, group work programme, complementary therapies, individual care plan and discharge planning. Residential crisis admissions can stay up to 21 days. Also planned inpatient detox (max 11-day stay). Telephone helpline (24/7) run by trained staff offering advice, support and info.

CODES: C DW MS

Deptford Reach

Speedwell Street
Deptford
London SE8 4AT
020 8692 6548
Tues–Thurs: 9am–2pm
Drop-in centre for adults over 16 years of age who are vulnerable through homelessness, mental ill-health, loneliness, social exclusion or severe poverty.

CODES: AH AD A AC B BS BE BA CA CL C DA DT ET F FF LA LF MS MH MD OL SF TS

Doctors of the World (Praxis)

Praxis
Pott Street
Bethnal Green
London E2 0EF
0808 1647 686 (freephone)
Mon, Weds, Fri: 1pm–5pm
(register for an appointment after 11am – first come, first served)
Tues: 11am–2pm
(women & children clinic - first come, first served)
Mon–Fri: 10am–12am
(advice line)
Info, advice to help vulnerable people access NHS and other services. Basic healthcare and advocacy for people who have problems accessing healthcare. Closed on Bank Holidays.

CODES: AD MS

Doctors of the World (Stoke Newington)

St Paul?s Church
Stoke Newington Road
London N16 7UY
020 7515 7534
Mon–: 10am–2pm
For residents of Hackney and the City. Register with a GP, access specialist services, and get free prescriptions, eye tests and dental care. ?First come, first served? ? once the list is full they can't see more people. To make an appointment, please call or email clinic@doctorsoftheworld.org.uk

CODES: DT MS MH SH

Equalities National Council

Unit 1, The Hub
123 Star Lane
London E16 4PZ
0207 474 9812
Mon–Fri: 10am–4pm
Equalities National Council is the sole council of its kind Supports people with long-term conditions, disabled people, those with mental health difficulties, including ex-offenders to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.

CODES: AD BA ET MS MH

Find & Treat


London
020 3447 9842
Phone for information and advice on tuberculosis (TB), or visit the website to find out where the mobile X-ray unit (MXU) will be. Getting screened takes two minutes. It is confidential and safe. You get the results immediately and there is no need to undress.

CODES: MS

Great Chapel Street Medical Centre

13 Great Chapel Street
London W1F 8FL
020 7437 9360
Mon, Tues, Thurs: 10am–12:30am
(doctor)
Mon–Fri: 2pm–4:30pm
(doctor)
Tues & Thurs: 10am–5pm
(dental service)
Tues: 2pm–4:30pm
(counselling drop-in; appointment at other times)
Mon: 10am–12am
(counselling drop-in; appointment at other times)
Mon–Fri: 10am–12:30am
(nurse; and drugs, alcohol & mental health nurse; housing advisor)
Mon–Fri: 2pm–4:30pm
(nurse; and drugs, alcohol & mental health nurse; housing advisor)
Fri: 9am–12:30am
(podiatry)
Primary healthcare for homeless people. Wide range of drop-in services, and you can see a psychiatrist by appointment.

CODES: AH AD A C DW FC MS MH

Greenlight Medical Van

Hillsong Church London
PO Box 29971
Putney
London SW6 2WX
020 7384 9200
Thurs: 7:30pm–10pm
(outreach with Pilion Trust nr Old Street and Angel stations)
Weds: 7:30pm–10pm
(alt weeks, nr Tottenham Ct Rd station and NLAH, N16)
Sat: 9:30am–12:30am
(alt weeks, St Andrew’s, Fulham)
Sun: 11:30am–4:30pm
(nr Tottenham Court Rd station)
Mon: 7pm–9:30pm
(alt weeks The Upper Room, W12 and Streetlytes, W12)
Tues: 7pm–10pm
(The Passage Hostel, then Buckingham Gate)
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London?s rough sleepers.

CODES: AD MS

Haven (Paddington)

St Mary's Hospital
Praed Street
London W2 1NY
020 7886 1101
Mon–Sun: Open 24 hours
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

CODES: C MS

Haven (Whitechapel)

The Royal London Hospital
9 Brady Street
London E1 5BG
020 7247 4787
Mon–Sun: Open 24 hours
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.

CODES: C MS

Health E1

9-11 Brick Lane
Aldgate East
London E1 6PU
020 7247 0090
Mon–Thurs: 9am–12am
(drop-in)
Fri: 11am–5pm
(drop-in, closed 11am–2pm)
Mon & Thurs: 2pm–3:30pm
(drop-in mental health clinic)
Fri: 10am–11am
(smoking cessation)
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information

CODES: BA DW MS MH NE SH

Iraqi Community Association

Unit 1 Cavell House
233 Wood Lane
London W12 0HL
0207 023 2650
Mon–Fri: 10am–5:30pm
(Thursday phone only)
Advice and information for the Iraqi and Arab communities. Support and guidance for children and young people. Day centres for older people. Bilingual newsletter. Cultural and social activities.

CODES: AH BA LA LA MS

Love to the Nations Ministry


London
079044 44194
Sun: 4pm–4:30pm
(alt weeks, Charing X - phone)
Weds: 7pm–7:30pm
(hot drinks and sandwiches, Charing X)
Meals, toiletries, clothes, sleeping bags.

CODES: FF MS

Marylebone Centre (Church Army)

1-5 Cosway St
London NW1 5NR
020 7262 3818
Mon–Thurs: 9:30am–1:30pm
(rough sleepers' drop-in)
Mon: 10:30am–11:30am
(drama)
Tues: 10am–12am
(open access; clothing for rough sleepers only)
Mon: 1:30pm–3:30pm
(M’lebone Proj newsletter)
Fri: 10am–12am
(ESOL for beginners)
Tues & Fri: 1:30pm–3:30pm
(healthy eating; kitchen skills)
Weds: 8am–9am
(running club)
Weds: 9am–12am
(Women into Work 1:1; advice)
Weds: 1:30pm–3:30pm
(Women into Work group)
Thurs: 9am–3pm
(life coaching 1:1)
Thurs & Fri: 1:30pm–3:30pm
(Westminster Adul Education Service – IT, reading, writing)
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.

CODES: BS CA CL ET FF IT L LA LS MS MD SH SF TS

New Horizon Youth Centre

68 Chalton Street
London NW1 1JR
020 7388 5580
Mon: 2pm–4pm
(alcohol support)
Mon–Sun: 10:30am–4pm
(10.30am-1pm advice)
For young (16-21) homeless people. Free lunch. Women-only groups. Mental health, life skills & resettlement support. Sex worker project. Street outreach. Refugee worker. Drop-in.

CODES: AH AD A BS BA CA CL DW ET FF IT LA LF MS MH OL OW

Newham Transitional Practice

The Centre Manor Park
30 Church Rd
Manor Park
London E12 6AQ
0208 553 7460
Mon–Fri: 8am–6:30pm
GP surgeries, practice nurses and homeless outreach nurses for those living in Newham. Outreach nurses: 07939 979198 or 07956 283748.

CODES: MS OW

Olallo Services


London
020 7370 6020
Care and support for rough sleepers suffering from tuberculosis.

CODES: MS

Positive East

159 Mile End Road
Stepney
London E1 4AQ
020 7791 2855
Mon–Fri: 9:30am–5:30pm
Sat: 11am–3pm
(HIV testing only)
Community-based HIV charity provides practical and emotional support and advice for people living with or affected by HIV in E London. Free and confidential HIV tests across London.

CODES: AD BA CA C F FF IT MS MH OW SH

Praed Street Project

c/o Jefferiss Wing
St Mary?s Hospital
Praed Street
London W2 1NY
020 3312 1549
Mon–Thurs: 9:30am–5:30pm
Tues–Thurs: 2pm–4:30pm
(advice drop-in)
Thurs: 2pm–5pm
(walk-in clinic)
Fri: 9:30am–11:30am
Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549.

CODES: DW LA MS

Quaker Homeless Action

PO Box 7105, Poole, Dorset BH15 4DQ
Winter shelter: Union Chapel
Dorset
Highbury Corner
London N1 2XD
07833 123155
Sat: 10am–4pm
(mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm)
Tues: 7pm–7:30pm
(mobile library, alt. weeks at Lincoln’s Inn Fields)
Winter shelter:
23 December to 30 December
Thurs–Thurs: 7am–10pm
(closed midday to 3pm. Services at Union Chapel)
Mon: 11:30am–12:30am
(mobile library, 3rd week of month, Manna Centre)
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.

CODES: AH AD A AC B BS BE BA CL DW FF FC LA MS NE OL OW SH

Redbridge Assessment Centre

16 York Road
Ilford
London IG1 3AD
020 8911 7470
Sun–Thurs: 7:30am–8:45am
Fri & Sat: 7:30pm–9:15am
Mon–Fri: 9:30am–5pm
(office hours)
Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first.

CODES: AH A AC BS BE CL DW ET F IT LA LS MS

Royal Connections

The Hub Studios
90 Monier Road (off Wick Lane)
Bow
London E3 2ND
0300 111 1111
Sun: 4pm–6pm
(hot meal on 4th Sunday of the month)
Christian charity dedicated to helping people who need help. Works with other local organisations.

CODES: AH B CA DT ET FF LA MS

Soho NHS Walk-In Centre

1 Frith Street
London W1D 3HZ
020 7534 6500
Mon–Fri: 8am–8pm
Sat & Sun: 10am–8pm
(and Bank Holidays - closed on Christmas Day)
Walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. If you want to go after 6pm, phone first - the centre gets very busy.

CODES: MS SH

Southwark Day Centre for Asylum Seekers

The Copleston Centre
Copleston Road
London SE15 4AN
020 7732 0505
Tues: 12:30am–5pm
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.

CODES: AH CL ET FF LA MS MH

St Mungo?s (formerly Broadway Day Centre)

13 Market Lane
London W12 8EZ
020 8735 5810
Fri: 10am–12am
(acupuncture)
Weds & Fri: 10:30am–12am
(rough sleeper service)
Weds: 10am–12am
(optician and once a month Hep C clinic)
Thurs: 10am–12am
(nurse)
Mon: 10am–12am
(nurse & podiatry services)
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.

CODES: AC CL ET FC MS MH MD OW

Streets2Homes

2a Wych Elm
Harlow
Essex
London CM20 1QP
01279 430011
Mon–Fri: 9am–2pm
(homeless breakfast from 8.45)
Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help.

CODES: AH AD CL F MS OL

Thames Reach (Camden Spectrum)

Camden Spectrum
6-8 Greenland Street
London NW1 0ND
020 7267 4937
Mon–Fri: 9:30am–7pm
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk

CODES: AH A AC BS CL DW FF IT LA MS OL TS

The Connection at St Martin in the Fields

12 Adelaide Street
London WC2N 4HW
020 7766 5544
Mon, Tues, Thurs, Fri: 9am–1pm
Weds: 9am–12:30am
Sat & Sun: 9am–1pm
(invite only)
Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services.

CODES: AH A AC BS BA CA CL DW ET F FC IT MS MH MD OW SF

The Doctor Hickey Surgery

Cardinal Hume Centre
3 Arneway Street
Horseferry Road
London SW1P 2BG
020 7222 8593
Mon, Tues, Thurs, Fri: 2pm–4pm
Mon–Fri: 10am–12:30am
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.

CODES: A C DW FC MS MH SH

The Manna Centre

12 Melior Street
London SE1 3QP
020 7357 9363
Thurs: 9:30am–1pm
(health advice for refugees)
Mon–Fri: 10:30am–1pm
(access to computers)
Mon & Weds: 10am–11am
(clothing store, by ticket only)
Tues: 10am–1pm
(chiropodist 1st & 3rd wks)
Tues: 9:30am–12am
(mental health surgery)
Weds: 10am–1pm
(osteopath)
Thurs: 9:30am–1pm
(DWP surgery)
Sun: 10:30am–11:30am
(clothing store, 2nd, 3rd & last of month, Oct–May)
Mon: 9am–1pm
(nurse)
Mon & Fri: 9:30am–1pm
(nurse)
Open-access day centre open 7 days a week. Daily services include breakfast & lunch, showers and housing & welfare advice. All services are free.

CODES: AH BS BA CL ET FF FC MS MH SF TS

The Passage

St Vincent's Centre
Carlisle Place
London SW1P 1NL
020 7592 1850
Mon–Fri: 8am–12am
(for rough sleepers)
Mon–Fri: 12am–2pm
(lunch)
Mon–Fri: 2pm–6pm
(appointments)
Mon–Fri: 4:30pm–6pm
(verified rough sleepers)
Sat & Sun: 9am–12am
For people aged 25+.

CODES: AH A BA CA CL DW ET F FC IT MS MH TS

The Welcome Project

2 St Marys Road
Ilford
London IG1 1QX
020 8514 3283
Weds & Fri: 9am–3pm
Tues & Thurs: 10am–3pm
Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only.

CODES: ET LA MS

Veterans Aid

40 Buckingham Palace Road
Victoria
London SW1W 0RE
020 7828 2468
Mon–Thurs: 8:30am–3:30pm
(helpline)
Fri: 8:30am–1:30pm
Free helpline: 0800 012 68 67. First contact with Veterans Aid is much like going to an Accident and Emergency unit and meeting a triage nurse ? someone who makes an assessment of the problem so that the right specialist help can be arranged.

CODES: AH AD A BA CA CL C DW ET LA MS MH OL OW

Vision Care (London sites)


London
07792 960416
Mon & Weds: 2pm–6pm
(at Crisis Skylight)
Weds: 9am–12:30am
(W London Day Centre, 134–136 Seymour Pl)
Fri: 10am–2pm
(Broadway Centre, 13 Market Lane)
Free sight tests and spectacles.

CODES: MS

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John?s Therapy Centre
162 St John?s Hill
Battersea
London SW11 1SW
020 8812 4120
Mon, Tues, Thurs, Fri: 9am–4:30pm
Weds: 1pm–7pm
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo?s which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.

CODES: A DW ET MS MH NE OL OW SH SF

WDP - Wandsworth Drug Project

86 Garratt Lane
London SW18 4DB
020 8875 4400
Mon–Fri: 1pm–5pm
Sat: 1pm–4pm
WDP aims to reduce the social exclusion of drug users and minimise the harm that they may cause to themselves and the wider community.

CODES: AH AD A AC CA C DW ET MS NE OL OW

WDP - Westminster Drug Project

470-474 Harrow Road
London W9 3RU
020 7266 6200
Mon–Fri: 1pm–5pm
(open access)
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. <strong>Helpline: 020 7266 6300</strong>.

CODES: AH AD C DW MS NE OL OW

Webber Street (London City Mission)

6-8 Webber Street
London SE1 8QA
020 7928 1677
Mon–Sat: 9:30am–10am
(breakfast)
Mon–Sat: 10am–11:30am
(showers, clothing – not Friday)
Tues & Thurs: 10am–12am
(nurse)
Fri: 9am–12am
(advice & info drop-in)
List for showers taken on Monday ? only 1 shower per week per male guests. Short Bible talk each morning ? prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.

CODES: BS CL F LA MS MH OL

West London Day Centre

134-136 Seymour Place
London
020 7569 5900
Mon–Fri: 8:45am–10am
(rough sleepers' drop-in)
Mon–Fri: 10am–11:30am
(drop-in - hostel residents join)
Mon–Thurs: 11:45am–12:45am
(advice - appointments only)
Mon & Thurs: 1:30pm–3:30pm
(drop-in for those with tenancies)

CODES: AC BS BA CL C F IT LS MS OL TS

Whitechapel Mission

212 Whitechapel Road
London E1 1BJ
020 7247 8280
Mon–Sun: 6am–11am
(cooked breakfast 8–10am)
Sat: 12am–2:30pm
(women only)
Welcoming centre open 365 days a year.

CODES: AH A B BS BE BA CL C DA DW F IT MS OL TS

Working Men Project

Winsland Clinic, Jefferiss Wing
St Mary?s Hospital
Praed Street
London W2 1NY
020 7886 1524
Mon: 5pm–7pm
Tues: 10am–1pm
Tues: 3pm–5pm
Weds & Fri: 1pm–5pm
Thurs: 2pm–6pm
STI screening, medical treatments and medicines for men who sell sex. HIV testing, hepatitis A and B vaccinations. Safer sex advice and free condoms. Peer education, outreach and support project.

CODES: AD MS OW SH

Youth Justice Legal Centre

Unit 4D, Leroy Hse
436 Essex Rd
London N1 3QP
0203 174 2279
Mon–Fri: 9:30am–5:30pm
(open door policy)
Assistance and support to children and young people (10-21), including legal help in education and community care, criminal representation (up to 18), and advocacy in areas of need (housing, education, welfare, health).

CODES: AD BA ET LA MS

Huggard

Huggard Centre
Huggard Buildings
Hansen Street
Cardiff
Wales CF10 5NQ
02920642000
Mon–Sun: 8:30am–7:30pm
(day centre)
Day centre and allied hostel for persons who are homeless or suffering from psychological or physical infirmity or who by for reason of adverse circumstances are thereby in need of help.

CODES: AH AD A BS BE BA CL C DA DT DW ET FF MS NE OL OW TS

Addaction Birmingham

279 Gooch Street
Highgate
Birmingham
West Midlands B5 7JE
0121 465 4030
Mon, Weds, Thurs, Fri: 10am–6pm
Tues: 10am–8pm
Needle exchange; drop-in facility; advice and information on treatment and harm reduction; vaccinations and blood testing for blood-borne viruses; one-to-one work; ear acupuncture; workshops; onward referral. Call for details.

CODES: AH AD A BA C DA DW MS MH NE OL OW

Ashram Housing Association Reducing Domestic Violence Project


West Midlands
0121 764 3817
Mon–Fri: 9am–5pm
(phone for appointment)
Support, advocacy, information and advice to empower women to live more independently. All project staff are fluent in one of the main South Asian languages. Phone or email inderpal.dhesi@ashramha.org.uk.

CODES: AH AD BA C DA ET LA MS TS

Base 25

Castle House
Wheelers Fold
Wolverhampton
West Midlands WV1 1ST
01902 572040
Mon–Thurs: 12am–6pm
Fri: 12am–5pm
Sat: 1pm–3pm
Advice and support to people aged 11-25 on housing, sexual health, drugs and alcohol, emotional wellbeing and job search. Signposting to other agencies. Groups for young women, young fathers, and young asylum seekers and refugees. Free phone: 0800 0730233

CODES: AH AD A BA C DW ET LA MS OL

Gilgal Birmingham

8 Maryland Road
Birmingham
Edgbaston
Birmingham
West Midlands B16 0NG
0800 678 3283
Mon–Sun: Open 24 hours
Short-term, safe, emergency accommodation and support to women and children escaping domestic violence. Children?s Development Worker. Will accept families with boys up to 14 years. Birmingham Domestic Abuse Refugeline: 0800 111 4223

CODES: AH AD C LA MS

Norman Imlah Day Centre

2nd Floor, The Matthews Centre
Duddeston Manor Road
Duddeston
Birmingham
West Midlands B7 4LZ
0121 685 6360
Mon–Thurs: 9am–5pm
Fri: 9am–4pm
For people wanting help and support in addressing their alcohol problem/dependence. Variety of therapeutic interventions in a friendly, alcohol-free environment. Focus on relapse prevention and management. Open support groups and structured day care.

CODES: AH AD A AC C ET LA MS MH

SIFA Fireside

48-52 Allcock Street
Birmingham
West Midlands B9 4DY
0121 766 1700
Mon–Fri: 9am–1pm
(nurses on Tues & Fri; chiropodist on Thurs)
One-to-one help, accommodation and support for people dealing with alcohol issues; counselling; resettlement and tenancy support; training opportunities; help for people on probation. Help with making phone calls to benefit offices, utility companies, job centres, landlords, doctors etc. You can also get help accessing emergency accommodation.

CODES: AH A AC BS BA C DA ET FF LA MS OW TS

St Anne?s Hostel

112 Moseley Street
Birmingham
West Midlands B12 0RY
0121 772 4406
Mon–Sun: Open 24 hours
For single homeless men aged 25+. May accept dogs. Community nursing team and alcohol counsellor visit weekly, and drugs counsellor visits monthly or as needed.

CODES: A BA DW ET F MS OL

The Health Xchange

William Booth Lane
Birmingham
West Midlands B4 6HA
0121 465 3965
Mon & Fri: 2:30pm–4:30pm
Tues, Weds, Thurs: 1pm–4pm
Weds & Thurs: 9am–11am

Medical practice for homeless people in Birmingham.

CODES: A FC MS

The Salvation Army (Harnall Lifehouse)

Harnall Lane West
Coventry
West Midlands CV1 4EZ
024 7601 1770
Mon–Sun: 7am–9pm
Accommodation for up to 80 people, plus access to vocational and practical courses. Contact them for more details.

CODES: AD A CA ET IT LA LF MS

The Salvation Army (William Booth Centre Lifehouse)

Shadwell Street
Birmingham
West Midlands B4 6HA
0121 236 6554
Mon–Sun: Open 24 hours
Accomodation and support for single homeless men aged 21-60. Housing-related support, including independent living skills, training, education and employment with a focus on moving on to longer-term appropriate accommodation. GP surgery on site and various outreach services.

CODES: AH ET MS OW TS

The What? Centre

23 Coventry Street
Stourbridge
West Midlands DY8 1EP
01384 379992
Advice and information services and therapeutic counselling for young people (13-25) in Dudley.

CODES: AH AD BA C DA ET LA MS MH

Walsall Metropolitan Borough Council (Refugee Support Team)

2nd floor, Civic Center
Darwall Street
Walsall
West Midlands WS1 1TP
01922 653827, 653840, 653476
Mon–Fri: 9am–5pm
Advice on housing, employment, benefits, debt and health. Signposting service.

CODES: AH BA DA ET MS OL

Wearside Women in Need

1st Floor, The Elms
Concord
Washington
Tyne & Wear
North East NE37 2BA
01914163550
A range of services from domestic violence refuges to drop-in facilities for homeless men and woman. Direct-access hostel for young homeless women. Aims to provide a friendly services, and if they can't help, will try to suggest a service that can. 24-hour domestic violence helpline: 0800 066 5555. 24-hour helpline for men: 0191 510 8010. Opening times vary - see website.

CODES: AH AH AD A BE CL CL F MS OL TS

Amber (Devon)

Ashley Court
Chawleigh
Chulmleigh
Devon
South West
01769 582022
Mon–Fri: 9am–5pm
(office hours)
Mon–Sun: Open 24 hours
(residential centre)
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Devon, please phone or email Olly (olly.giddings@amberweb.org).

CODES: AH BS BE BA CA CL C DA DT DW ET F IT LA LF MS MH OL OW TS

Amber (Wiltshire)

Bythesea Lodge
Bythesea Road
Trowbridge
Wiltshire
South West BA14 8HR
01769 582022
Mon–Fri: 9am–5pm
(office hours)
Mon–Sun: Open 24 hours
(residential centre)
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Wiltshire, please phone (01769 582022) or email Olly (olly.giddings@amberweb.org).

CODES: AH BS BE BA CA CL C DA DT DW ET FF IT LA LF MS MH OL OW TS

Crisis Centre Ministries

32 Stapleton Road
Bristol
South West BS5 0QY
0117 3301230
Mon, Weds, Thurs, Fri: 10am–3pm
(Wild Goose Cafe)
Sun–Fri: 8pm–9:45pm
(Wild Goose Cafe)
Tues: 10am–1pm
(Wild Goose Cafe)
Tues & Weds: 1:30pm–4pm
(LITE course)
Tues: 1pm–4pm
(wet clinic)
Weds & Sun: 10pm–8am
(SoH night shelter)
"Bringing God???s grace and healing love to people with life-disrupting problems." Life skills and Initial Training for Employment course. Spring of Hope ??? Bristol???s only women-only night shelter; 12 spaces, self-referral. Contact them for details of their Monday and Friday food bank.

CODES: AH A BA CL C DW ET FF LA MS MH TS

Julian House ? direct access hostel

Manvers Street
Bath
South West BA1 1JW
01225311991
Mon–Fri: 9:30am–1pm
(drop-in)
Sat & Sat: 2pm–4pm
(drop-in)
Julian House operates over 20 different projects, accommodation sites and social enterprises in Bath, Bristol and Wiltshire. These include: homeless services, support for those suffering domestic violence, addiction recovery, support for individuals with learning difficulties, work experience and training. Contact them on 01225 354650 to find out more.

CODES: AH AD BS BE BA CA C DA F IT L LA MS MH OL OW TS

Shekinah Mission

Bath Street
Plymouth
South West PL1 3LT
01752 203480
Shekinah helps adults, young offenders and ex-offenders to tackle substance misuse and social exclusion. Accommodation for homeless people in Torbay; drop-in centre in Plymouth; plus education, training and employment programmes. Too many services to list, so phone!

CODES: AH BS BE BA CL ET F MS OW

St Petrock?s

10 Cathedral Yard
Exeter
South West EX1 1HJ
01392 422396
Mon–Fri: 9am–1pm
(drop-in)
Weds & Fri: 10am–12am
(mental health practitioner)
Tues & Thurs: 2pm–4pm
(probation, housing, jobs etc)
Mon: 2pm–4pm
(women's group)
Mon & Thurs: 9am–12am
podiatrist Monday, nurse Thursday)
Tues: 11am–1pm
(alternative healing)

CODES: AH A AC BS BE BA CA CL C DA DW ET EF EO F FF FC IT L LA LA MS MH MD OL SH TS

Amber (Surrey)

Farm Place, Stane Street
Ockley
Dorking
Surrey
South East RH5 5NG
01769 582022
Mon–Fri: 9am–5pm
(office hours)
Mon: Open 24 hours
(residential centre)
For unemployed people aged 17-30 who want to make a new start. You may be unemployed as a result of not having a home or addiction or having been involved in crime. Residential programme in a clean, dry environment. If you're coming from outside Surrey, please phone (01769 582022) or email Olly (olly.giddings@amberweb.org).

CODES: AH BS CA CL C DA DT DW ET F IT LA LF MS MH OL OW TS

Aylesbury Homeless Action Group

2 Rickfords Hill
Aylesbury
South East HP20 2RX
01296 435026
Mon & Weds: 12am–2pm
(drop-in)
AHAG's aims and objectives are to relieve hardship, need and distress. Support and advice for anyone 18+ who is homeless or inadequately housed. Drop in for showers, washing facilities, newspapers and refreshments. Please make appointment for one-to-one support, help with education, CVs, employment etc. Phone or email info@ahag.org.uk.

CODES: AH AD BS BA DA DT ET EF EO FF IT L MS OL SH TS

Beacon House Ministries

90-91 East Hill
Colchester
Essex
South East CO1 2QN
01206 761960
Mon–Sun: 10am–2pm
(medical clinic, café, laundry, showers; barber on Tuesday)
Practical help and medical care, occupational therapies, personal development and health awareness, working in co-operation with other services. Raises awareness of the needs experienced by vulnerable people to community groups.

CODES: AH AD AC B BS BE BA CA CL DA EF EO FF FC IT L LA MS TS

Brighton Housing Trust (BHT)

144 London Road
Brighton
South East BN1 4PH
01273 645400
BHT works in Brighton & Hove, Eastbourne and Hastings, with additional services in Wealden and Lewes districts, as well as elsewhere in Sussex. Its mission is ?combating homelessness, creating opportunities, promoting change?. There are too many projects to list, so please visit their website for further info.

CODES: AH A BS BE BA CL C DA DT DW ET F FF FC L LA LA LS MS MH OL OW SH TS

Haven (Camberwell)

King's College Hospital
Denmark Hill
South East SE5 9RS
020 3299 1599
Mon–Fri: 9am–5pm
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.

CODES: C MS SH

St John Ambulance Hastings Homeless Service

Bohemia Rd
Hastings
Sussex
South East TN34 1ET
01424 435358
Mon, Tues, Thurs, Fri: 12am–2pm
(nurse-led drop-in clinic at Seaview day centre, St Leonards-on-Sea)
Sat: 7:30pm–9pm
(nurse-led health outreach at Hope Kitchen, Hastings)
Accessible, specialised, nurse-led primary health care, first aid and training service for homeless and vulnerably housed people.

CODES: AD ET FC MS MH

St John Ambulance Homeless Service (Brighton)

16 Crowhurst Road
Brighton
South East BN1 8AP
01273 371539
Thurs: 7pm–8pm
(Peace Statue, King's Road, Brighton/Hove border)
Tues: 7pm–8pm
(St Patrick's Night Shelter, Hove)
Mon: 10:45am–12am
(St Anne's Day Centre, Kemptown)
Mon: 9:15am–10:30am
(First Base Day Centre, St Michael's Church Hall)
Provides a primary health care service to homeless and vulnerable people at four venues across Brighton & Hove. First aid training to clients who use their services.

CODES: AD ET FC MS

St John Ambulance Homeless Service (Hastings)

Bohemia Road
Hastings
South East TN34 1ET
01424 435358
As well as directly providing nurse-led healthcare and general social support for homeless and vulnerably housed people in Hastings & St Leonards, SJAHS also helps homeless people access mainstream NHS and other services.

CODES: AD FC MS OL

Worthing Churches Homeless Projects

St Clare??????s Day Centre
6-8 Marine Place
Worthing
South East BN11 3DN
01903 832925
Mon–Fri: 9am–0am
(showers, laundry, clothing, needle exchange, hot meal, advice)
Sat & Sun: 9am–11am
(clothing, needle exchange, hot meal, advice)
Founded by Christians joining together to help homeless people in Worthing. WCHP works with the whole community to provide a non-judgmental approach; an environment where everyone is known and valued as an individual; practical help and emotional support; opportunities and challenges that enable homeless people to take responsibility and fulfil their potential.

CODES: AH A B BS BE BA CA CL DA DW ET F FC IT MS MH NE OL TS

Barnabus

The Beacon
45 Bloom Street
Manchester
North West M1 3LY
0161 237 3223
Day centre, with afternoon social and education activities and evening street outreach to homeless men and women and to sex workers.

CODES: BS BE CL ET F LA MS OW SH

Barnabus

45 Bloom Street
Manchester
North West M1 3LY
0161 237 3223
Mon–Fri: 10am–2pm
(support office)
NB: Drop-in centre closed until Autumn 2015 for building work, but support offices are open and outreach teams are on the streets Monday-Thursday evenings. (Activities are free and a timetable will be available when they reopen.) Opening hours for the drop-in centre to be confirmed. Support workers incl Eastern European language speakers.

CODES: AH AC BS BE BA CL DA DT F IT MS OL OW TS

Streetlife

48 Buchanan St
Blackpool
North West FY1 3LQ
01253 294477; 01253 291038 night
Mon, Weds, Thurs: 1pm–3:30pm
(drop-in)
Tues: 1pm–3pm
(counselling)
Weds & Thurs: 3:30pm–6pm
(life skills)
Fri: 9am–4pm
(counselling)
Sat: 2pm–5pm
(cook & eat)
Mon–Sun: 7pm–9am
(night shelter, St John's Walk)
Day centre and night shelter which is open all year. Shelter and support for young people 16?25.

CODES: AH AD A AC B BS BE BA CA CL C DA DW ET F FF FC IT L LA LF MS MH NE OL SH TS

Prebend Day Centre

12-14 Prebend Street
Bedford
East of England MK40 1QW
01234 365955
Mon–Sun: 8:30am–12:30am

CODES: AH AD A AC B BS BE BA CA CL C DA DT DW EF EO F FF FC IT L LA LA LF LS MS MH OL OW SH TS

British Pregnancy Advisory Service


Nationwide
08457 304030
Mon–Sun: Open 24 hours
Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate.

CODES: C MS

Brook


Nationwide
0800 018 5023
Mon–Fri: 9am–5pm
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website. If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.

CODES: LA MS SH

Marie Stopes International


Nationwide
0333 331 5343
Very informative website and helpline for emergency contraception and termination advice.

CODES: C MS

Narcotics Anonymous


Nationwide
0300 999 1212
Mon–Sun: 10am–0am
(helpline)
Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom.

CODES: AD C DW MS

One in Four


Nationwide
020 8697 2112
Mon–Thurs: 9am–9pm
Sat: 10am–5pm
Fri: 9am–6pm
Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk,

CODES: C MS MH

POhWER


Nationwide
0300 456 2370
Mon–Fri: 8am–6pm
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.

CODES: AD C MS

Rape Crisis (England & Wales)


Nationwide
0808 802 9999
Mon–Sun: 7pm–9:30pm
Mon–Sun: 12am–2:30pm
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.

CODES: AD C LA MS SH

Respond


Nationwide
0808 808 0700
Thurs: 10am–4pm
(helpline)
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.

CODES: AD C MS MH

Sexual Health Helpline


Nationwide
Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.
CODES: C MS SH

YMCA


Nationwide
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
CODES: AH AD BA CA ET MS

Barnardo's (Safer Choices)

3rd Floor Rear
91 Mitchell Street
Glasgow
Scotland G1 3LN
0800 085 2704 (freefone)
Mon–Fri: 9:30am–5:30pm
Mon & Weds: 6pm–2:30am
Confidential crisis service for people under 18 who are homeless, runaways, in temporary accommodation, at risk of sexual exploitation, involved in drugs or alcohol, or living in chaos and trauma. Phone the helpline (0800 085 2704) or email the team (SaferChoices AT barnardos DOT org DOT uk) for advice and support. Remember to leave contact details if you want someone to call/email you back.

CODES: AD A C DW MS OW

Crossreach (head office)

Charis House
47 Milton Road East
Edinburgh
Scotland EH15 2SR
0131 657 2000
Fri: 8:45am–3:45pm
Mon–Thurs: 8:45am–4:45pm
Care and support for people with addictions or mental health problems.

CODES: AH A B DA F FF LA MS MH SH

Edinburgh Access Practice (Leith St)

17 Leith St
Edinburgh
Scotland EH1 3AT
0131 240 2810
Mon, Tues, Thurs, Fri: 9am–12:45am
Weds: 10am–12:45am
(not 4th week of month)
Mon–Weds: 1:45pm–5pm
(drop-in GP clinic)
Thurs: 9:45am–12:45am
(drop-in GP clinic)
Thurs: 1:45pm–5pm
(women & children drop-in clinic)
Fri: 1:45pm–5pm
Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)

CODES: AH AD BA DT FC MS MH NE OL

Edinburgh Access Practice (Spittal St)

22?24 Spittal St
Edinburgh
Scotland EH3 9DU
0131 240 2810
Weds: 10am–12:45am
(drop-in GP clinic, closed every 4th week of month)
Mon, Tues, Thurs, Fri: 9am–12:45am
Mon, Thurs, Fri: 1:45pm–5pm
(drop-in GP clinic – Thurs men-only)
Tues: 9:45am–12:45am
(drop-in GP clinic)
Weds: 1:45pm–5pm
(mental health assessment and benefits drop-in)
Housing and social care service for those who have found themselves on the streets. Accommodation advice, benefits advice. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.)

CODES: AH AD BA DT FC MS MH NE OL

Edinburgh City Youth Cafe

6 Victoria Terrace
Edinburgh
Scotland EH1 2JL
0131 220 2108
Mon–Fri: 9am–5pm
(office hours, though cafe staff are often available till 10pm)
Mon & Weds: 6pm–10pm
(open drop-in)
Fri: 6pm–10:30pm
(open drop-in)
Drop-in, information, advice and support for young people (14-25) on housing, homelessness, drugs, debt, education, training, health and emotional problems. Youth offenders project for 14-16-year-olds.

CODES: AH A C DA DW ET MS MH

Glasgow Winter Night Shelter

35 East Campbell St
Glasgow
Scotland G1 5DT
07555591466 (n); 01412212630 (d)
1 December to 31 March
Mon–Sun: 10pm–8am
Open to anyone 18+ who is homeless and has nowhere else to sleep. Breakfast in the morning.

CODES: AH AD BS BA FF MS

Homeless Families Health Care Team

55 Hunter Street
Glasgow
Scotland G4 0UP
0141 553 2826
Mon–Fri: 9am–5pm
GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here.

CODES: AD A C DW MS MH OL OW

Hunter Street Homeless Health Service

55 Hunter Street
Glasgow
Scotland G4 0UP
0141 553 2801
Mon–Fri: 9:30am–4:30pm
(closed 12.30–13.30; GP/nursing team from 13.30)
One-stop shop to meet the health and addiction needs of service users who are homeless and are the most vulnerable such as rough sleepers, those living in emergency accommodation and temporary accommodation for up to three months.

CODES: A DW FC MS MH SH SF

Keymoves (Cranston Street Hostel)

2 Cranston St
Off Canongate
Edinburgh
Scotland EH8 8BE
0131 556 8939
Mon–Sun: Open 24 hours
24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs.

CODES: AH AD BA CL DA MS OL

Quarriers ('What If' Project for men)


Scotland PA11 3SX
0141 638 5170
Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

CODES: AD A C DW MS MH OW

Quarriers ('What If' Project for women)

Quarriers Village
Bridge of Weir
Glasgow
Scotland PA11 3SX
01505 616000
Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone.

CODES: AH AD A C DW MS MH OW

Rape Crisis Scotland

Tara House
46 Bath Street
Glasgow
Scotland
0141 331 4180 (gen enquiries)
Mon–Fri: 9:30am–4:30pm
Mon–Sun: 6pm–0am
(confidential helpline)
Evening helpline: 08088 01 03 02 For anyone affected by sexual violence. Helpline offers free and confidential support and information, and can put you in touch with other services. Minicom service for deaf or hard of hearing people (0141 332 2168). Interpreters if your first language is not English. Free confidential support and information for women and girls who have experienced any form of sexual violence at any time in their lives.

CODES: AD C MS

SAY Women Accommodation Project

3rd Floor
30 Bell St
Glasgow
Scotland G1 1LG
0141 552 5803
Mon–Fri: 9:30am–9:30pm
Sat & Sun: 12am–5pm
24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access.

CODES: AH C MS SF

Spittal Street Centre

19b South Bridge Street
Bathgate
Edinburgh
Scotland EH48 1TR
01506 205 413
Thurs: 9am–4:30pm
(drop-in for women; wound clinic)
Tues: 9am–4:30pm
Mon, Weds, Fri: 9am–4:30pm
(drop-in dentist 1.30–3.30pm)
Wide range of recovery and addiction services including a drop-in needle exchange (closed on Wednesday), dentist, sexual health and HIV advice, womens? group, wound clinic and more. Drop in or call for more information.

CODES: A DT DW MS MH NE SH

Talbot Association (Kingston Halls)

344 Paisley Road
Glasgow
Scotland G5 8RE
0141 418 0955
Mon–Sun: Open 24 hours
Referral by Glasgow City Council only.

CODES: AH BS CL DT ET F MS MH

Talbot Association (Riverside Project)

892 Govan Road
Glasgow
Scotland G51 3AF
0141 440 2950
Support and accommodation for men and women (18+) with mental health and/or alcohol issues.

CODES: AH A MS MH

The Access Point (TAP) Leith Street Clinic

17 & 23 Leith Street
Edinburgh
Scotland EH1 3AT
0131 529 7438
Mon–Thurs: 9am–5pm
(closed 12.45-13.45)
Fri: 9am–5pm
(health)
Fri: 9am–4pm
(housing & social work)
Housing and social care service for those who have found themselves on the streets. Accommodation/housing advice, benefits advice. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Co-located with project partners, Housing and Social Work.)

CODES: AH A BA DW FC MS MH

The Marie Trust

32 Midland Street
Glasgow
Scotland G1 4PR
0141 221 0169 (option 2)
Mon–Fri: 9am–4pm
(closed 11.30–12.30)
Tues: 1pm–4pm
(Expressive Arts)
Fri: 10am–12am
(art drop-in)
Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities.

CODES: AH AD AC BS BE BA CA CL C ET F FC IT MS OL OW

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street
Glasgow
Scotland G1 5DT
0141 552 4301
Mon–Sun: Open 24 hours
(staff on duty 24/7)
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.

CODES: AH AD BS BE BA CL DA DT ET LA LF MS MH OL TS

The Sandyford Initiative

2-6 Sandyford Place
Sauchiehall Street
Glasgow
Scotland G3 7NB
0141 211 8130
Mon–Thurs: 8:30am–7:45pm
Fri: 8:30am–3:45pm
Sat: 9am–11am
Counselling for male survivors of childhood sexual abuse. Free emergency contraception for under-20s. Testing and counselling for men who have sex with men and for women involved in prostitution. Contact them for times.

CODES: AD C DW FC MS MH NE OL

Turning Point Scotland (Drug Crisis Centre)

123 West Street
Glasgow
Scotland G5 8BA
0800 652 3757 (9am?5pm)
Mon–Sun: Open 24 hours
(drop-in, needle exchange, advice and assessment)
A safe, confidential 24/7 drop-in service which will support and encourage people to find ways of making their substance misuse less problematic and to achieve a better quality of life.

CODES: A C DW LF MS NE SH SF

Turning Point Scotland (Homelessness Service)

112 Commerce Street
Tradeston
Glasgow
Scotland G5 9NT
0800 652 3757 (9am-5pm)
Mon–Sun: Open 24 hours
(needle exchange & temp accommodation)
A safe, confidential 24/7 drop-in service which will support and encourage people to find ways of making their substance misuse less problematic and to achieve a better quality of life. Open 365 days a year. Temporary accommodation available by self-referral. Max stay is around three weeks.

CODES: A C DW LF MS NE SH SF

Turning Point Scotland (Link Up)

112 Commerce Street
Glasgow
Scotland G5 9NT
0141 420 1929
Mon–Sun: Open 24 hours
For homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28-36 days.

CODES: AH AD A C DW FC MS

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place
Leith
Edinburgh
Scotland EH6 7EZ
0800 652 3757 (9am-5pm)
Mon, Weds, Thurs: 10am–4pm
(drop-in)
Tues: 10am–7pm
(drop-in)
Fri: 10am–1pm
(drop-in)
Mon: 9am–4:45pm
(needle exchange)
Tues & Thurs: 9am–7:45pm
(needle exchange)
Weds: 11am–4:45pm
(needle exchange)
Fri: 9am–4:15pm
(needle exchange)
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Phone or drop in for more services information, including Cooking, Art Classes, Gardening, etc. Other venues across Edinburgh available: call freephone number for information.

CODES: A AC C DW LF MS NE SH SF

© Copyright 2014 The Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484