Improved app

Staff, January 8th 2018

StreetLink, the website and free mobile app originally launched in 2012, has had a makeover. Designed to let the public alert local services when they see someone sleeping rough in England and Wales, it has been bedevilled by complaints that follow-up is often too slow.

Starting from this winter, improvements include the need to register on first use – which allows follow-up – and the option to pinpoint the location of a rough sleeper on a map. There is now also access to more support options. For example if the person being referred is seen during the day, users will be able to search a list of nearby services that can be accessed straight away.

This may be a better option for the individual than waiting for the outreach team to come out to them at night. It is also possible that the person may move to a different location at night, which might prevent the team from finding them.

In 2016 the app had 32,200 alerts, twice the number of the previous year.

Phone app available at: or look for StreetLink in your phone’s app shop.



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