Acton Homeless Concern

Monday: 7am-2:30pm; Tuesday-Friday: 8am-2:30pm; ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available. Everyone is welcome - call for more information about specific services. CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH

Adfam

National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a list of local support groups, on the website. CODES: C, DW, A, MH

AKT

akt exists to give 16–25-year-olds who are LGBTIQA+ and at risk of, or experiencing homelessness or a hostile living environment, the support they need to thrive. akt can support your housing, mental health, finance and health needs. Visit the website to make a referral. CODES: MH, SH, AH, MS

Al-Hasaniya Moroccan Women's Centre

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, CC, CA, ET, MS

Alone in London (Depaul)

This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting. CODES: MH, CA, C, ET, TS

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Brandon Centre

Monday-Thursday: 10:30am-5:30pm (Advice line); Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk CODES: SH, MS, C, MH, AD

Brent Mind (Believe In Us Group)

Monday: 2pm-4pm; If you have experience of paranoid or unusual beliefs and are interested in joining this group, you can self refer or get professionals who support you (support worker, care coordinator or GP etc) to refer you. Open to anyone in Brent. Visit website, email or phone. CODES: MH

Camden Health Improvement Practice (Hampstead Road)

Monday, Wednesday, Thursday: 9am-12:30pm; Tuesday: 10:30am-1pm; Friday: 9am-5pm Closed 12.30pm-1.30pm; For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. CODES: MH, CC, BS, CL, DT, FC, MS, NE, OL

Camden Routes off The Streets (CGL)

Monday-Friday: 11am-3pm; For single homeless people. CODES: MH, AH, A, BS, DW, FC, L, SF

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

Clean Break

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs. CODES: MH, A, DW, ET, C, MS, CC

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Depaul

Monday-Sunday: 9am-5pm; Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25. CODES: AH, AD, MH, DA

Dual Diagnosis Anonymous

Self-help organisation supports people who are struggling with addiction and mental health conditions through a '12 Step + 5' recovery programme, workshops and other services. Phone, check website or email info@ddauk.org to learn more. All meetings now held on Zoom (MEETING LINKS ON WEBSITE): TUE, FRI: 7PM SAT: 11AM SUN: 7.30PM 24HOUR SUPPORT LINE CODES: MH, C

Equalities National Council

Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, CC, ET, MS

Focus Homeless Outreach Team

Monday-Friday: 9am-5pm; Community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. NHS community mental health team offering support for single homeless people. Sessions in hostels and day centres. Referral generally by agency/hostel/GP, but self-referral is possible. You may be offered a phone or video consultation instead of face-to-face. See website for help with managing anxiety including around coronavirus (COVID-19). Anyone struggling with mental health or in mental health crisis can telephone our 24/7 crisis line on 020 3317 6333 CODES: MH, OW

Friendship Peer Support Group

Monday: 11am-1pm (last Thurs of month - online); Our Friendship and Support Group is a relaxed and therapeutic environment for individuals, carers, siblings – anyone affected by mental illness. This may include depression, anxiety, loneliness, bipolar, as well as other conditions. Our friendly group members offer mutual support to each other in an inclusive and non-judgemental atmosphere. Our meetings are informal, with members able to stay as long or little as they wish. No referral is necessary. Just come along. Contact: 0208 898 6727; wmicklewright@yahoo.co.uk. Or telephone 07395 779571 Affiliated to Hearing Voice Network and National Paranoia Network https://www.hearing-voices.org/ https://nationalparanoianetwork.org/ CODES: MH

Give Us A Shout

In a crisis? Anxious? Worried? Stressed? Get 24/7 help from our team of Crisis Volunteers. Text 85258 (open 24/7) CODES: MH

Great Chapel Street Medical Centre

Monday, Tuesday, Thursday: 10am-12:30pm (doctor); Monday-Friday: 2pm-4:30pm (doctor); Monday & Friday: 10am-12:30pm (alcohol & mental health nurse); Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse); Monday: 10am-12pm (counselling drop-in; appointment at other times); Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times); Friday: 9am-12:30pm (podiatry); Tuesday & Thursday: 10am-5pm (dental service); Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm CODES: MH, AH, AD, A, C, DW, FC, MS

Groundswell

Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk CODES: MH, OW, MS, ET

Health E1

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm); Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic); Monday-Friday: 2pm-3:30pm (substance misuse drop-in); Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in. CODES: MH, CC, DW, MS, NE, SH

Hestia

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

Holy Trinity Brompton

Wednesday: 9am-12pm; Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services. CODES: MH, CC, CA, FF, IT, OL, OW, CL

HOPE Worldwide UK – ODAAT

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation. CODES: CC, CA, C, DA, DT, EF, EO, FF, IT, L, MH

JCT

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:; JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment. CODES: BS, CC, AH, MS, MH, FF, LA, TS

Lambeth & Southwark Mind Southwark (Hearing Voices Group)

Tuesday: 1pm-3pm; Group for people to explore their voice-hearing experiences in a safe and confidential way, and to develop non-medical approaches to understanding and dealing with voices. Open to people from all boroughs - just turn up! Contact: 020 3228 1800 / 07969128185suc@lambethandsouthwarkmind CODES: MH

Maytree Respite Centre

Monday-Sunday: 9am-9am; Staying at Maytree House is REFERRAL ONLY This is NOT a drop-in service: Maytree provides a one-off four-night stay in a safe residential setting for people who are in a suicidal crisis, with opportunity to talk, reflect and rest, subject to an assessment, in confidence and without judgement. If you could benefit from a one-off stay in a safe and confidential space, please call or email maytree@maytree.org.uk. CODES: MH, C

Mind in Bexley Hearing Voices Group

Tuesday: 3:30pm-4:30pm; Open to anyone living in Bexley. The group usually runs for eight weeks followed by a two week break. Contact Donna Howe (020 830358164; howedonna9@aol.com). CODES: MH

Mind in Camden (Hearing Voices Group)

Tuesday: 12pm-1pm (men & women); Friday: 2pm-3:15pm (women only); Open to people from all boroughs, but there's a charge if you don’t live in Camden. Phone/email for info: 020 7241 8998; referrals@mindincamden.org.uk CODES: MH

Missionaries of Charity (Gift of Love - for men)

Friday-Wednesday: 9am-11am; Ring first. For single, homeless men (particularly rough sleepers) aged 25+ with low support needs, including those with no recourse to public funds. Health clinic alternate Tuesdays. Twice weekly AA meeting (one for Polish residents only). Nurse, mental health team and optician visits. CODES: MH, AH, A, FF

Mosaic Clubhouse

Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, CC, CA, ET

Muslim Youth Helpline (MYH)

Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid); Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds. CODES: MH, AD, C

New Horizon Youth Centre

Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; Day centre for young people aged 18–24 needing help with homelessness. Please bring your ID to your first visit, you will need to register at reception. Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama. CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, CC, CA, C, IT, MS, OW, SH

Providence Row

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE

Refettorio Felix at St Cuthbert's Centre

Monday-Friday: 12pm-2pm (lunch service); Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served); Monday: 11am-2pm (Age UK adviser); Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service); Wednesday: 12pm-2pm (NHS nurse); Tuesday: 12pm-3pm (RBKC Council drop-in); Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral. CODES: FF, MH, C, IT, MS, TS

Richmond Fellowship (Hearing Voices Group - Redbridge)

Thursday: 2:30pm-4pm; Hearing voices group that is open to people no matter where they live. Just contact the facilitators, who will meet you to exchange information about the group and themselves. Contact Michael Roberts: 020 8514 5586. CODES: MH

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing); Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX); Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH); Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. CODES: MH, AH, CL, ET, FF, MS, LF

Spectra CIC

Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

St Mungo's (was Broadway Day Centre)

Monday: 10am-12pm (nurse & podiatry services); Wednesday & Friday: 10:30am-12pm (rough sleeper service); Wednesday: 10am-12pm (optician and once a month Hep C clinic); Thursday: 10am-12pm (nurse); Friday: 10am-12pm (acupuncture); The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus. CODES: MH, AC, CL, ET, FC, MS, MD, OW

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Connection at St Martin in the Fields

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in); Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only); Wednesday: 9am-12:15pm (women only); Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc. CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF

The Doctor Hickey Surgery

Monday-Friday: 10am-12:30pm; Monday, Tuesday, Thursday, Friday: 2pm-4pm; Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. CODES: MH, A, C, DW, FC, MS, SH

The Listening Place

By Appointment
Monday-Sunday: 9am-9pm; Providing free, sustained, support, by appointment for those who feel life is no longer worth living. There is no ‘drop-in’ or helpline service. CODES: MH, C

The Manna Centre

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers); Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging); Monday, Wednesday, Friday: 9am-12pm (Nurse); Monday: 10am-10:45am (clothing store by ticket only); Monday-Thursday: 10am-10:45am (computers); Tuesday: 10am-11:30am (mental health); Tuesday: 10am-1pm (chiropodist, every second week); Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1)); Please note this service is only available on a Monday and for those looking for accommodation only. CODES: MH, BS, FF, MS, TS, SF, FA, L, IT

The Passage

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch); The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups. CODES: MH, AH, IT, MS, BS, FA, FF, L

The Pilion Trust

Monday-Friday: 10am-5pm; Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel); Works with people who have been affected by drugs, alcohol and mental health. CODES: MH, AD, A, C, DW, OL, OW

Traumatic Stress Clinic

Psychological treatment for people 18+ with post-traumatic stress disorder (PTSD) in North London. CODES: MH

Treasures Foundation

Open 24-7
Monday-Sunday: 7am-7am; Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". Open 24-7 email: mandy@treasuresfoundation.org CODES: MH, AH

Turning Point South Westminster Drug and Alcohol Service

Monday-Friday: 10am-5:30pm; Saturday & Sunday: 11am-4:30pm; Help for people who are experiencing problems with drug use. Complimentary therapies. CODES: MH, C, DW, NE, OL

Veterans Aid

Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, CC, CA, CL, C, DW, ET, MS, OL, OW, LA

Wandsworth Community Drug and Alcohol Service (WCDAS)

Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

Webber Street (London City Mission)

Monday-Wednesday: 9am-12pm; Saturday: 9am-12pm; List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free. CODES: MH, BS, CL, MS, OL, LF

Westminster St Mungo’s Broadway (Unusual Beliefs Group)

Wednesday: 11am-12pm; A safe, confidential space for people who experience paranoid or suspicious ideas, unusual beliefs, hearing voices or seeing visions to talk and support each other. It is open to anyone living in London, and no referral is necessary. You are welcome to drop in or out. Please get in touch for further information: 020 7266 0161 / 07786 855 372; rachel.yates@mungos.org. CODES: MH