CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday: 7am-2:30pm;
Tuesday-Friday: 8am-2:30pm;
ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available.
Everyone is welcome - call for more information about specific services.
CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, CC, CA, ET, MS
Camden Routes off The Streets (CGL)
6-8 Greenland Street
NW1 0ND
0207 846 3535, https://bit.ly/1CHIXoC
Monday-Friday: 11am-3pm;
For single homeless people.
CODES: MH, AH, A, BS, DW, FC, L, SF
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
020 7590 8248, https://bit.ly/2uXdzpB
Wednesday: 9am-12pm;
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support.
Appointment only - book on arrival.
Breakfast & clothing available to those with an appointment with one of these services.
CODES: MH, CC, CA, FF, IT, OL, OW, CL
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, https://nhyouthcentre.org.uk
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
Day centre for young people aged 18–24 needing help with homelessness.
Please bring your ID to your first visit, you will need to register at reception.
Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.
CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
020 7835 1389, https://www.refettoriofelix.com
Monday-Friday: 12pm-2pm
(lunch service);
Tuesday-Friday: 12pm-3pm
(Glass Door caseworker – first come, first served);
Monday: 11am-2pm
(Age UK adviser);
Tuesday: 12pm-2pm
(Age UK Lunch Club – reserved seats at regular lunch service);
Wednesday: 12pm-2pm
(NHS nurse);
Tuesday: 12pm-3pm
(RBKC Council drop-in);
Dental health adviser once a month
Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
CODES: FF, MH, C, IT, MS, TS
Southwark Day Centre for Asylum Seekers
The Copleston Centre, Copleston Road
SE15 4AN
020 7732 0505, http://bit.ly/1pPD578
Tuesday: 12:30pm-5pm
(drop-in - lunch, advice, creche, ESOL, gardening, wellbeing);
Wednesday: 11am-2:45pm
(Baptist Ch, 121 Peckham Pk Rd, SE15 6SX);
Thursday: 1pm-5pm
(St Mary Newington, Kennington Pk Rd, SE11 4JH);
Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy.
CODES: MH, AH, CL, ET, FF, MS, LF
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, http://passage.org.uk
Monday-Friday: 9am-3:30pm
(closed 12noon – 1pm for lunch);
The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.
CODES: MH, AH, IT, MS, BS, FA, FF, L
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
020 7928 1677, https://bit.ly/2vPkv9n
Monday-Wednesday: 9am-12pm;
Saturday: 9am-12pm;
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
CODES: MH, BS, CL, MS, OL, LF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484