CODES: mh: Mental health ah: Accommodation/housing ad: Advocacy a: Alcohol workers ac: Art classes b: Barber cc: Creative classes bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Free food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free ba: Benefits/welfare advice fa: Financial advice s: Signposting to other services

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, https://999club.org
Monday-Friday: 9am-3pm Day Centre drop-in; If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary. CODES: AH, CC, BS, CA, ET, IT, L, TS, LA

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, CC, CA, ET, MS

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
0800 160 1650, https://www.depaul.org.uk
This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting. CODES: MH, CA, C, ET, TS

C4WS Homeless Project Night Shelter

Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, CC, CA, ET, FF, OL, LF

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS

Crisis Skylight (Croydon)

12 Surrey Street CR0 1RG
0203 848 1700, https://www.crisis.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

50 - 52 Commercial Street E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Marylebone Centre (Church Army)

1-5 Cosway St NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

Positive East

159 Mile End Road, Stepney E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, CC, CA, C, IT, MS, OW, SH

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Connection at St Martin in the Fields

12 Adelaide Street WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in); Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only); Wednesday: 9am-12:15pm (women only); Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc. CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, CC, CA, DA, ET, TS

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484