CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Addiction, Recovery, Community, Hillingdon Service (Arch)
Old Bank House, 64 High Street, Uxbridge
UB8 1JP
01895 207777, https://tinyurl.com/bdd28py6
Monday-Friday: 9am-5pm;
Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.
CODES: NE, AH, CA, LF, C, MS, DW
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
0800 160 1650, https://www.depaul.org.uk
This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting.
CODES: MH, CA, C, ET, TS
Barnet Young People's Drug and Alcohol Service
Ground Floor, Dennis Scott Unit, Edgware Community Hospital
HA8 0AD
0300 303 3169, https://bit.ly/2Vq62eI
Support for young people affected by drug or alcohol problems. Psychosocial Interventions to encourage behavioural change and emotional change, pharmacological treatment, one to one and group work. Personalised services, and they can come and meet you at a place which suits you. Phone to find out more.
CODES: A, C, DW
Brandon Centre
26 Prince of Wales Road
NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm
(Advice line);
Contraception & sexual health advice for under 25s.
020 7267 4792 or text 07451 288524
or email contraception@brandoncentre.org.uk
CODES: SH, MS, C, MH, AD
CAYSH
Croydon Turnaround Centre, 2 Whitgift Street, Croydon
CR0 1FL
0208 683 0227, http://bit.ly/VoDrGB
Monday-Friday: 10am-5pm
(under 21s)
;
Monday-Friday: 9:30am-4:45pm
(22+, Taberner House);
Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House.
CODES: AH, AD, C
Centrepoint
Central House, 25 Camperdown Street
E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England.
We are open Monday to Friday 9am – 5pm
Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps.
CODES: AH, AD, A, C
Fusion Young People's Drug and Alcohol Service
Station Road Centre, Station Road, Barkingside
IG6 1NB
020 8708 7801, http://bit.ly/2UFP0gx
Confidential service for young people with drug or alcohol issues. Psychosocial interventions to encourage behavioural change and emotional change, one-to-one keyworking, trauma counselling and structured group work. Phone to find out how they can help.
CODES: A, C, DW
Haven (Paddington)
St Mary's Hospital, Praed Street
W2 1NY
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am;
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women.
CODES: C, MS
Haven (Whitechapel)
The Royal London Hospital, 9 Brady Street
E1 5BG
020 3299 6900, http://bit.ly/TLh3s
Monday-Sunday: 9am-9am;
Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900.
CODES: C, MS
Herts Young Homeless (HYH)
1st Floor, Gracemead House, Woods Avenue, Hatfield
AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm
(appointments for advice);
Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933.
CODES: AD, C, ET, CC, AH, TS
Muslim Youth Helpline (MYH)
MYH FREEPOST RLZS-XJGE-JLBH
NW3 6NE
0808 808 2008, http://bit.ly/3oauc
Monday-Sunday: 4pm-10pm
(incl Bank holidays and Eid);
Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds.
CODES: MH, AD, C
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, https://nhyouthcentre.org.uk
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
Day centre for young people aged 18–24 needing help with homelessness.
Please bring your ID to your first visit, you will need to register at reception.
Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.
CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS
Off Centre
Unit 7: The Textile Building, 29a – 31a Chatham Place
E9 6FJ
020 8986 4016
Wednesday & Friday: 10am-6pm
(counselling, advice & psychocial services);
Monday, Tuesday, Thursday: 10am-8pm
(counselling, advice & psychocial services; LGBTQ group on Thurs);
Off Centre offers a range of free and confidential specialist services designed to support young people’s mental health and wellbeing. These include Off Centre, a therapeutic service for young people aged 16–25 with moderate to severe mental health needs; Project Indigo, which provides keyworking, therapeutic support, peer mentoring, and youth groups for LGBTQIA+ young people, delivered by staff with shared lived experience; and Growing Minds, a therapeutic service for African, Caribbean, and Mixed Heritage young people, also delivered by therapists with shared lived experience.
To learn more please get in touch or make a referral on the website.
CODES: C
Rape Crisis South London
PO Box 383, Croydon
CR9 2AW
0208 683 3311 (office number)
Monday-Friday: 10am-6pm
(office);
Monday-Sunday: 12pm-2:30pm
(helpline, 365 days a year);
Monday-Sunday: 7pm-9:30pm
helpline, 365 days a year);
RCSL provides confidential support, counselling, legal advocacy, crisis intervention and more for survivors of rape and sexual violence.
Services are available to women and girls who reside or work within South London, who have experienced sexual violence at any point in their lives. Welcome survivors of all ethnicities, religions, cultures, and socio-economic backgrounds.
To enquire about a referral, please call 0808 801 0860
For immediate help, call the national helpline on 0808 500 2222
CODES: AD, C, OW
Sangam Foundation
210 Burnt Oak Broadway, Edgware, Middlesex
HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm;
Saturday: 9am-1pm;
Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes.
Check the website or email for more information.
Closed Mondays and weekends.
CODES: AH, CC, C, DA, ET
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
Refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
CODES: AH, AD, CC, CA, C, ET, IT, LA
St Luke's Service - Barking & Dagenham (CGL)
St Lukes, Dagenham Road
RM10 7UP
020 8595 1375, http://bit.ly/2sveUVH
Monday: 10am-12am
(appointments 5–7pm);
Tuesday & Friday: 2pm-4pm;
Thursday: 5pm-7pm
(appointments);
Drop in or phone, or refer yourself at stlukes@cgl.org.uk.
Treatment options to support you include: One-to-one support sessions with a recovery worker; Group work; Peer support; Personalised treatment plan; Advice on keeping safe; Medication assisted treatment, including Buvidal; Testing for blood-borne viruses such as hepatitis C and B, and HIV; Emotional support and counselling; Onward referrals to a range of specialist services
Criminal justice support services; Access to different detox and rehab options; Education, training and employment advice.
Opening times:
Monday: 09:30 – 12:30, 13:00 - 17:00
Tuesday: 09:30 – 12:30, 13:00 - 19:30
Wednesday: 13:00 – 17:00
Thursday: 09:30 – 12:30, 13:00 - 19:30
Friday, women only: 09:30 – 12:30
Friday, open to all: 13:00 – 17:00
CODES: C, DW, MS, S, SH, OL, ET, A
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484