722 Young People Service

Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, CC, DW, NE, OL

Advisory Service for Squatters

Monday-Friday: 2pm-6pm; Legal and practical advice to squatters and other homeless people. Please ring or email first. SMS/Signal: 07545508628 CODES: AH

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Assisted Homes CIC

Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, CC, DA, TS, SF

Aziziye Mosque

Monday-Sunday: 11am-11pm; Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages. CODES: AH, AD, CC, C

Barka UK (Reconnections Project)

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English); Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English. CODES: AH, A, CC, CA, DW, OL, LA

Bench Outreach

Thursday: 1pm-4pm (SHE); SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space. CODES: AH, CC, FF, LF, OL, TS

Blackfriars Settlement Clinic

Wednesday: 6:30pm-8pm; Housing and debt, initial & written advice for Southwark residents. CODES: AH, DA, LA

Brixton Advice Centre

Monday-Thursday: 10am-3pm (call into reception); Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services. CODES: AH, AD, CC, DA, ET, LA

C4WS Homeless Project Night Shelter

06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, CC, CA, ET, FF, OL, LF

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

CAYSH

Monday-Friday: 10am-5pm (under 21s) ; Monday-Friday: 9:30am-4:45pm (22+, Taberner House); Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House. CODES: AH, AD, C

Centrepoint

A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

Colchester Emergency Night Shelter

Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, CC, BS, BE, ET, IT, L, TS

Ealing Churches Winter Night Shelter

25 November to 20 March
Monday-Sunday: 7:30pm-8:30am; Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless. CODES: AH, CC, OL, FF, DA, BE, L, BS

East European Advice Centre

Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226); Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first. CODES: AH, AD, OW, LA

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS

Eritrean Community in the UK

Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, CC, CA, C, DA, ET, OL, LA

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC

Greenwich Migrant Hub

Tuesday: 10:30am-1:30pm; Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs. CODES: AH, AD, CC, FF, LA, SF

Hackney Migrant Centre

Wednesday: 10am-4pm; Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk CODES: AH, AD, LA

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, CC, AH, TS

Homeless Link

National membership charity for organisations working directly with homeless people in England. CODES: AH

Iraqi Community Association

Monday-Friday: 10am-5:30pm (Thursday phone only); Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities. CODES: AH, CC, MS, LA, LF

Kingston University Community Legal Advice Clinic

Tuesday: 5pm-7pm; Written advice and form-filling. Limited service outside term-time. Appointment only. CODES: AH, LA

Kiran - Asian Women's Aid

Monday-Friday: 9am-5pm; Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone. CODES: AH, AD, CC, ET, LA

London Coalition Against Poverty

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com. CODES: AH, AD, CC, DA, LA

London Irish Centre

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times. CODES: AH, A, CC, CL, C, DW, ET, MD

London Street Rescue (Thamesreach)

Monday-Friday: 9am-7:30am; Sunday: 7pm-12am; Rough sleepers hotline for help with getting into accommodation. CODES: AH

Mary Ward Legal Centre

Monday-Friday: 9:30am-5:30pm; Monday-Friday: 10am-1pm (housing advice: 020 7831 7079); Housing advice for people on low income. Free legal advice – call or see website. CODES: AH, AD, CC, DA, LA

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

Richmond Legal Advice Service

Tuesday: 8pm-9:30pm; Covers children, domestic violence, employment, housing, benefits etc. CODES: AH, CC, TS, LA

Robes Project (Southwark & Lambeth)

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec); Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs. CODES: AH, AD, CC, BS, BE, FF

Sangam Association of Asian Women

Monday-Friday: 9:30am-5pm; Saturday: 9am-1pm; Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. CODES: AH, CC, C, DA, ET

SPEAR

Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. A number of services and resources are listed on the website. CODES: AH, A, CC, DW, OW, TS, S

St Michael's Church Legal Drop-in

Wednesday: 6:30pm-7:30pm; Run a Legal Drop-In on Thursday evenings, 6pm. Free legal advice on a variety of issues ranging from housing to personal injury. We offer advice on possible causes for action, and where you can get help. CODES: AH, DA, LA

St Mungos Association North West Floating Support

Offers general and specialist support services for ex-rough sleepers who are maintaining a tenancy in Camden, Brent or Westminster. Mon-Fri 9am-5pm CODES: AH, TS

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing to vulnerable veterans. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. Apply for housing here: www.stoll.org.uk/housing/apply-for-housing CODES: MH, AH, AD, A, CA, C, DA, DW, ET, MD, OW, TS

Stonewall Housing

Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBTQ+ housing advice and support. Free, confidential housing advice for LGBTQ+ people of all ages. For housing and homelessness advice fill a referral form online and a member of the Stonewall team will contact you. Find the form here: stonewallhousing.org/referralform Free housing-related advice on the helpline, open every weekday 10:00 – 13:00. Call 0800 6 404 404 CODES: AH, AD, LA

Thames Reach

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

Treasures Foundation

Open 24-7
Monday-Sunday: 7am-7am; Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. Access a referral form on the website and email completed forms to: mandy@treasuresfoundation.org or jade@treasuresfoundation.org Phone line open weekdays 10am – 5pm CODES: MH, AH

Trinity Homeless Support Cafe (SW17)

Monday: 2pm-4pm Hot Food; Drop-in and advice for rough sleepers. Hot food Mondays, 2-4pm. On Mondays we host with Western Lodge a support café for those who are homeless or in danger of homelessness. Our weekly drop-in service will help individuals with support in housing and winter night shelters. The drop-in will also help you with universal credit applications, health advice and access to a NHS nurse. CODES: FF, AH

Waterloo Legal Advice Service

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. CODES: C, LA, TS, AH

WDP - Westminster Drug Project

Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW