CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS
Crisis Skylight (Brent)
1-2 Bank Buildings, High Street, Harlesden
NW10 4LT
0208 965 2561, https://www.crisis.org.uk
Monday-Friday: 10am-1pm
(drop-in);
Monday-Friday: 10am-4pm
(phone line open);
The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good.
We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs.
Crisis is not an emergency service and we do not have direct access to accommodation.
CODES: BS, CA, FF, MS, S, TS
Crisis Skylight (Croydon)
12 Surrey Street
CR0 1RG
0203 848 1700, https://www.crisis.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm;
Wednesday: 10am-2pm;
We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: TS, CA, ET, MH, MS
Crisis Skylight (London)
50 - 52 Commercial Street
E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm;
We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: MH, ET, SF, MS, CA, TS
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm;
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
CODES: MH, AD, CC, ET, MS
Greenlight Medical Van
Hillsong Church London, PO Box 29971, Putney
SW6 2WX
020 7384 9200, http://bit.ly/Kdu1mJ
Wednesday: 7:30pm-10pm
(alt weeks, nr Tottenham Ct Rd station and NLAH, N16);
Thursday: 7:30pm-10pm
(outreach with Pilion Trust nr Old Street and Angel stations);
Monday: 7pm-9:30pm
(alt weeks The Upper Room, W12 and Streetlytes, W12);
Sunday: 11:30am-4:30pm
(nr Tottenham Court Rd station);
Saturday: 9:30am-12:30pm
(alt weeks, St Andrew’s, Fulham);
Tuesday: 7pm-10pm
(The Passage Hostel, then Buckingham Gate) ;
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.
CODES: AD, MS
Greenwich Homeless Project
360 Middle Park Ave, Eltham
SE9 5QH
0203 355 6880, https://greenwichhomelessproject.org.uk
Monday & Friday: 9am-1pm;
Wednesday: 9am-3pm;
Monday-Sunday: 7pm-8:30am
(Winter Shelter runs October til March);
Day centre open year-round excluding public holidays. For those experiencing or at risk of homelessness. Service includes: hot breakfast, lunch, access to showers, laundry, casework, health support and wellbeing activities.
From the end of October until end of March each year Greenwich Homeless Project (GHP) runs a night shelter, 7pm – 8.30am. See the website: greenwichhomelessproject.org.uk
Referral by agreed partner agencies must be confirmed by GHP Caseworker. 18+, mixed, 13 places.
CODES: AD, BS, CA, CC, FF, L, MS
Groundswell
020 7725 2851, https://groundswell.org.uk
Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk
CODES: MH, OW, MS, ET
Iraqi Community Association
Unit 1 Cavell House, 233 Wood Lane
W12 0HL
0207 023 2650, http://bit.ly/2X7ldgY
Monday-Friday: 10am-5:30pm
(Thursday phone only);
Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities.
CODES: AH, CC, MS, LA, LF
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
St Mungo's (was Broadway Day Centre)
13 Market Lane
W12 8EZ
020 8735 5810, http://bit.ly/2g8dloq
Monday: 10am-12pm
(nurse & podiatry services);
Wednesday & Friday: 10:30am-12pm
(rough sleeper service);
Wednesday: 10am-12pm
(optician and once a month Hep C clinic);
Thursday: 10am-12pm
(nurse);
Friday: 10am-12pm
(acupuncture);
The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus.
CODES: MH, AC, CL, ET, FC, MS, MD, OW
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm
(open access);
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
CODES: AH, AD, C, DW, MS, NE, OL, OW
Webber Street (London City Mission)
6-8 Webber Street
SE1 8QA
020 7928 1677, https://bit.ly/2vPkv9n
Monday-Wednesday: 9am-12pm;
Saturday: 9am-12pm;
List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free.
CODES: MH, BS, CL, MS, OL, LF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484