CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
AKT (London and nationwide)
020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm;
Get housing advice by emailing gethelp@akt.org.uk
Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online.
Staff can also still be contacted as normal.
If you have any general enquiries email: contact@akt.org.uk
We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri.
CODES: MH, SH, C, LA, AH
All East
Ambrose King Centre, The Royal London Hospital, Whitechapel Road
E1 1BB
020 7377 7306/7307, https://bit.ly/2MrOn5d
Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.
CODES: C, MS, SH
Antidote Services (London Friend)
London Friend, 86 Caledonian Road
N1 9DN
020 7833 1674, http://bit.ly/2IsCP05
Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.
Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm.
For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk
Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.
CODES: A, C, DW, SH
Brandon Centre
26 Prince of Wales Road
NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm
(Advice line);
Contraception & sexual health advice for under 25s.
020 7267 4792 or text 07451 288524
or email contraception@brandoncentre.org.uk
CODES: SH, MS, C, MH, AD
Brent Recovery Day Programme
Willesden Centre for Health, Harlesden Road
NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm;
The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.
CODES: NE, DW, A, SH, C, CA, ET
GUYS@Mary's
135a Praed St
W2 1BL
020 3312 3405 / 3406, http://bit.ly/2xxg0AJ
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.
CODES: AD, MS, OW, SH
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
020 7247 0090, http://bit.ly/1rEyV67
Monday-Friday: 9am-5pm
(clinics start at 9am and 2pm);
Monday, Thursday, Friday: 2pm-3:30pm
(drop-in mental health clinic);
Monday-Friday: 2pm-3:30pm
(substance misuse drop-in);
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
CODES: MH, BA, DW, MS, NE, SH
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
07833 123155, http://bit.ly/2gxLOOX
Winter Shelter:
23 December to 30 December
Monday: 3pm-9am;
Tuesday-Monday: 9am-9am
Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.;
Monday: 11:30am-12:30pm
(mobile library, 3rd week of month, Manna Centre);
Tuesday: 7pm-7:30pm
(mobile library, alt. weeks at Lincoln’s Inn Fields);
Saturday: 10am-4pm
(mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm);
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
CODES: AH, AD, A, AC, B, BA, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF
Reset Outreach and Referral Service @ Providence Row
82 Wentworth Street
E1 7SA
0800 802 1860, 020 7375 0020, https://www.providencerow.org.uk/pages/12-support-with-drug-and-alcohol-problems
Monday-Friday: 8:30am-4pm
Needle exchange and harm min;
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.
CODES: NE, A, DW, SH, OW
Soho NHS Walk-In Centre
1 Frith Street
W1D 3HZ
020 7534 6500, https://bit.ly/1spn3j9
Monday-Friday: 8am-8pm;
Saturday & Sunday: 10am-8pm
(and Bank Holidays - closed on Christmas Day);
Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests.
Closed since Covid-19 pandemic. Visit 111 online for any health concerns.
CODES: MS, SH
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
CODES: MH, C, ET, OL, OW, SH
The Doctor Hickey Surgery
Cardinal Hume Centre, 3 Arneway Street, Horseferry Road
SW1P 2BG
020 7222 8593, https://bit.ly/2MjVPjL
Monday-Friday: 10am-12:30pm;
Monday, Tuesday, Thursday, Friday: 2pm-4pm;
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.
CODES: MH, A, C, DW, FC, MS, SH
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484