999 Club (Deptford Centre)

Monday-Friday: 9am-3pm Day Centre drop-in; If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary. CODES: AH, CC, BS, CA, ET, IT, L, TS, LA

Ace of Clubs

Monday-Friday: 9:30am-4:30pm; Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged); Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only); Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only); Monday-Friday: 12pm-2:30pm (IT suite); Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only); Wednesday: 11am-2:30pm (NHS Dentist: appointment only); Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load); Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support); We provide safety, food, warmth, clothing, laundry, showers, casework support and someone to talk to. See website for more details. CODES: B, BS, ET, MS, FF, FA, S, TS

Acton Homeless Concern

Monday: 7am-2:30pm; Tuesday-Friday: 8am-2:30pm; ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available. Everyone is welcome - call for more information about specific services. CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH

Albert Kennedy Trust (London)

Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, CC, DA, ET, TS

Alone in London (Depaul)

This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting. CODES: MH, CA, C, ET, TS

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Assisted Homes CIC

Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, CC, DA, TS, SF

Bench Outreach

Thursday: 1pm-4pm (SHE); SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space. CODES: AH, CC, FF, LF, OL, TS

Cafe Queero

Tuesday: 10am-2pm; Pop into the LGBTIQ+ Centre for its weekly drop-in service. Free breakfast, showers, housing advice, Wi-Fi, clothing, toiletries, LGBTIQ+ library and a quiet sensory space available. CODES: BS, FF, IT, LF, TS

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS

Colchester Emergency Night Shelter

Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, CC, BS, BE, ET, IT, L, TS

Crisis Skylight (Brent)

Monday-Friday: 10am-1pm (drop-in); Monday-Friday: 10am-4pm (phone line open); The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation. CODES: BS, CA, FF, MS, S, TS

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, CC, AH, TS

Homeless Action in Barnet (HAB)

Monday-Friday: 12pm-3pm (free breakfast until 10.30, cheap meal - £1.50 - 12.00-1.30); Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy. CODES: AH, AD, CC, BS, CL, TS

JCT

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:; JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment. CODES: BS, CC, AH, MS, MH, FF, LA, TS

Lambeth Drug & Alcohol Consortium

Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over CODES: NE, A, DW, CC, TS, OL, EO

London Borough of Newham

Monday-Friday: 9am-5pm; Outside office hours, phone 020 8472 9624. Minicom: 020 8430 2412. CODES: AH, TS

London Borough of Redbridge

Monday-Friday: 9am-1pm (personal visits); Monday-Friday: 9am-4:45pm (phone calls); Outside office hours, phone 020 8553 5825. In an emergency during office hours, the duty manager 020 8708 4007 will take call if main numbers are busy. CODES: AH, TS

Marylebone Centre (Church Army)

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

New Horizon Youth Centre

Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; Day centre for young people aged 18–24 needing help with homelessness. Please bring your ID to your first visit, you will need to register at reception. Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama. CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

Refettorio Felix at St Cuthbert's Centre

Monday-Friday: 12pm-2pm (lunch service); Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served); Monday: 11am-2pm (Age UK adviser); Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service); Wednesday: 12pm-2pm (NHS nurse); Tuesday: 12pm-3pm (RBKC Council drop-in); Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral. CODES: FF, MH, C, IT, MS, TS

Refuge Action

Refugee Action provides information and advice on the asylum process, claiming asylum, getting support while claiming asylum and homelessness support. Its Asylum Crisis service supports asylum seekers in London needing accommodation or support. CODES: FA, LA, TS

Richmond Legal Advice Service

Tuesday: 8pm-9:30pm; Covers children, domestic violence, employment, housing, benefits etc. CODES: AH, CC, TS, LA

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS

Solace

Monday-Friday: 10am-4pm; Tuesday: 6pm-8pm; Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment. CODES: AH, CA, C, FA, LA, MS, TS

SPEAR

Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. CODES: AH, A, CC, DW, OW, TS

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Camden Spectrum)

Monday-Friday: 9:30am-7pm; Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Greenhouse GP Practice

Monday-Friday: 8am-6:30pm (appointment only); Monday-Friday: 9am-4:30pm (housing advice); Medical care for men & women who are sleeping rough. Provides consultation rooms for partner organisations to provide housing and legal advice, social justice, education and debt counselling. CODES: A, DW, NE, LA, SF, FA, S, TS

The Harbour

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm; Tuesday: 9:30am-1pm; One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in. CODES: TS, OL, DW, A, LF, ET, IT, C, CC

The Manna Centre

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers); Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging); Monday, Wednesday, Friday: 9am-12pm (Nurse); Monday: 10am-10:45am (clothing store by ticket only); Monday-Thursday: 10am-10:45am (computers); Tuesday: 10am-11:30am (mental health); Tuesday: 10am-1pm (chiropodist, every second week); Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1)); Please note this service is only available on a Monday and for those looking for accommodation only. CODES: MH, BS, FF, MS, TS, SF, FA, L, IT

Trinity Homeless Projects

Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, CC, CA, DA, ET, TS

Waterloo Legal Advice Service

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. CODES: C, LA, TS, AH

Working Chance

Monday-Friday: 9am-6pm; Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. Help with CV writing, interviews and disclosing convictions. CODES: AD, C, ET, TS, FA

Zacchaeus 2000 Trust (Z2K)

Monday-Friday: 10am-4pm (advice, by appointment); We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form. CODES: TS, LA, FA, BA