CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

Against Forced Marriages

0800 141 2994, http://bit.ly/2LpCwWe
Monday & Thursday: 10:30am-4:30pm; Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call. The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999. CODES: C, LA

Alcoholics Anonymous

0800 9177 650, http://bit.ly/7ptuE
Fellowship of people who help each other to recover from alcoholism. Call their national helpline free on 0800 9177 650 or email help@aamail.org, or enter your postcode to find your nearest support meeting. CODES: C

Anxiety UK

03444 775 774 (infoline), http://bit.ly/2LfM2I2
Monday-Friday: 9:30am-5:30pm; Advice and support people who suffer from anxiety. Phone the infoline or text 07537 416 905. CODES: MH, C, DW

Battle Against Tranquillisers

0117 9663629, http://bit.ly/qQQFK
Monday-Friday: 10am-4pm (depending on staffing levels); Monday, Wednesday, Friday: 5:30pm-7:30pm (depending on staffing levels)); Information, support and and help for people who are addicted to benzodiazepines, sleeping pills and drugs with similar effects. Calls to the helpline from a BT line cost 5p per minute on weekdays; calls from other service providers and mobiles may be more. You can also email support@bataid.org. CODES: AD, C, DW

British Pregnancy Advisory Service

08457 304030, http://bit.ly/Q8oJe
Monday-Sunday: 9am-9am; Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate. CODES: C, MS

Campaign Against Living Miserably (CALM)

0800 58 58 58, https://www.thecalmzone.net/help/get-help/
Monday-Sunday: 5pm-12am (open 365 days a year); The Campaign Against Living Miserably (CALM) is leading a movement against suicide, the single biggest killer of men under 45 in the UK and the cause of 18 deaths every day. Helpline and webchat open 365 days a year, 4pm to Midnight. CODES: MH, MS, C

Childline

0800 11 11, http://bit.ly/1uGX0Gv
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free. CODES: MH, AD, C

Cocaine Anonymous (UK)

0800 612 0225, http://bit.ly/umNyf
Monday-Sunday: 10am-10pm (phoneline); Fellowship of people who help each other to stay off cocaine, crack and other drugs. Contact them to find your nearest meeting. CODES: C

Combat Stress

0800 138 1619, https://combatstress.org.uk
Monday-Sunday: 12am-12am (24hr, 365 days helpline); National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7. CODES: MH, AD, C, OL

Cruse Bereavement Care - National Helpline

0808 808 1677, http://bit.ly/2XNrHhk
Monday & Friday: 9:30am-5pm (not bank holidays); Tuesday-Thursday: 9:30am-8pm; The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement. Group, one to one and peer support; friendship support, practical support, listening, drop-in, phone helpline and more. MON, FRI: 9.30-5 TUE,WED,THU: 9.30-8 SAT, SUN: 10-2 ONLINE MESSAGE CHAT ALSO AVAILABLE: MON-FRI: 9AM-9PM CODES: C

Dr Kershaw’s Hospice

Turf Lane, Royton, Oldham, Greater Manchester OL2 6EU
0161 624 9984, http://bit.ly/2K062Ob
Monday-Sunday: 9am-9am; The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients." CODES: C, MS, B, BS, BE, ET, FF, FC, F, IT

Each

0808 1000 143, https://each.education
Monday-Friday: 9am-4pm (helpline); Helpline and support for young people affected by homophobic bullying. Email: info@each.education CODES: AD, C, LA

Equality Network

0131 467 6039, http://www.equality-network.org
A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-2-1 support groups and produce guidance. CODES: C, OL

Forward Trust

020 3981 5525, https://www.forwardtrust.org.uk/
Empowers people to break the cycle of crime and addiction. Services are tailored to individuals' needs, strengths and motivations. Harm reduction, care and assessment, plus motivation, inspiration and support to transform your life. CODES: A, C, DW

Foyer Federation

020 7430 2212, http://bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Frank

0300 123 6600, http://bit.ly/1uGXVH0
Monday-Sunday: 2pm-6pm (live chat); Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com. CODES: AD, C, DW, OL

Galop

0207 704 2040, http://www.galop.org.uk
Monday & Tuesday: 10am-4pm; Wednesday & Thursday: 10am-7:30pm; Friday: 10am-4pm; The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday CODES: LA, C, SH, MH, MS

GamCare

0808 8020 133, http://bit.ly/2W6VOQM
Monday-Sunday: 8am-12am; GamCare is the leading provider of information, advice and support for anyone affected by problem gambling across England, Scotland and Wales. They operate the National Gambling HelpLine, as well as providing free treatment at 120 locations across Great Britain. Their dedicated advice service for young people is at https://www.bigdeal.org.uk/ CODES: C

Hearing Voices Network

86-90 Paul Street, London EC2A 4NE nationwide
A network for people who hear voices and see visions. If you want information about hearing voices groups please email info@hearing-voices.org. CODES: MH, C

Marie Stopes International

0333 331 5343, http://bit.ly/5kIw4
Very informative website and helpline for emergency contraception and termination advice. CODES: C, MS

Marijuana Anonymous UK

0300 124 0373 (helpline), https://bit.ly/2I9Sywq
Marijuana Anonymous follows the 12-step model of Alcoholics Anonymous. They have no opinion on issues of legalisation (or not) or on marijuana as a medicine. They are there to help those who have become addicted to or dependent upon marijuana, and who wish to recover from that condition. Helpline: 0300 124 0373; Email: helpline@marijuana-anonymous.org.uk; URL: www.marijuana-anonymous.org.uk CODES: C, DW

Men's Advice Line

0808 801 0327, http://bit.ly/xnS4g

Monday-Friday: 9am-5pm; Advice line for men experiencing abuse. If the lines are busy or if you are calling outside office hours, leave your name and a safe number and you will be called back ASAP. If you are in immediate danger, dial 999. CODES: C

Nacro

020 7840 1212, http://bit.ly/y8z63
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk. CODES: AH, AD, C, DW, ET, LA, LF

Narcotics Anonymous

0300 999 1212, http://bit.ly/16YnLV
Monday-Sunday: 10am-12am (helpline); Fellowship of recovering addicts who help each other stay clean. Online meetings: Mondays, Wednesdays & Fridays in the online chatroom. CODES: AD, C, DW, MS

National Assn for People Abused in Childhood (NAPAC)

0808 801 0331, http://bit.ly/WljQV
Monday-Thursday: 10am-9pm; Friday: 10am-8pm; Help and support for adults who experienced childhood abuse. Call free from landlines or mobile networks, or email support@napac.org.uk. CODES: C

National Domestic Violence Helpline

0808 2000 247, http://bit.ly/13iWE5
24/4 helpline run in partnership between Women's Aid and Refuge. If you are in immediate danger, please call 999. CODES: AH, C

National Problem Gambling Clinic

69 Warwick Road SW5 9BH
020 7381 7722, http://bit.ly/1RW9fIA
Monday-Friday: 9am-5pm; Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net CODES: MH, AD, C, DA

National Self-Harm Network

Supporting individuals who self harm to reduce emotional distress and improve their quality of life Resources and information available online. A supportive and understanding forum. CODES: MH, C

No Panic

0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

One in Four

020 8697 2112, http://bit.ly/1ucnVhB
Monday-Thursday: 9am-9pm; Friday: 9am-6pm; Saturday: 10am-5pm; Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk, CODES: MH, C, MS

POhWER

0300 456 2370, http://bit.ly/erSpy
Monday-Friday: 8am-6pm; If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. CODES: AD, C, MS

Rape Crisis (England & Wales)

0808 802 9999, http://bit.ly/yTGhB
Monday-Sunday: 12pm-2:30pm; Monday-Sunday: 7pm-9:30pm; Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. CODES: AD, C, MS, SH, LA

Re-Solv

30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Respond

0808 808 0700, http://bit.ly/moj6B
Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Rethink

0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm (helpline); Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org. CODES: MH, AH, AD, C, ET

Sane

0300 304 7000, http://bit.ly/BMb5E
Monday-Sunday: 4pm-10pm 0300 304 7000; We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. Information on schizophrenia, depression and bi-polar disorder in Bengali, Chinese, Gujarati, Punjabi & Urdu as well as English. SANEline: 0300 304 7000 CODES: MH, C

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc. CODES: C, MS, SH

SMART RECOVERY

Monday-Friday: 9am-5pm (call-back service); SMART Recovery is an international non-profit organization that provides assistance to individuals seeking abstinence from addiction. SMART stands for Self-Management and Recovery Training. The SMART approach is secular and science-based, using cognitive behavioral therapy and non-confrontational motivational methods. Online meeting at the times listed on their website. Use their call-back service between 9am – 5pm, leave your name and number and they'll return your call. Or request support by emailing your name & number to: support@smartrecovery.org.uk CODES: C, DW

Suicide Bereaved Network

0300 999 0003, http://bit.ly/2YUuwPf
Free support groups (check the online map of groups), counselling and information for people bereaved by someone's suicide. CODES: C, AD

Survivors UK

Unit 1, Queen Anne Terrace, Sovereign Court, The Highway, E1W 3HH
0845 122 1201, https://www.survivorpathway.org.uk/services/survivors-uk-men/
Monday-Sunday: 12pm-8pm (helpline webchat); National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors. CODES: AD, C, SH

The Loss Foundation

0300 200 4112, http://bit.ly/30zYRTx
Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you. CODES: AD, C

The Mix

0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website. CODES: AH, AD, BA, CA, C, DA, LA

The Runaway Helpline

116 000, http://bit.ly/1nN08mS
Monday-Sunday: 8am-12am (call or text, open 24hours); Free, confidential 24-hour helpline for young people who've run away or are thinking of running away. 1-2-1 chat service for people aged 11-17. If you're over 17, they can still support you through the free, 24/7 helpline by phone, text and email on 116 000 or 116000@missingpeople.org.uk CODES: C

Tourettes Action

0300 777 8427, http://bit.ly/WCZpWV
Monday & Tuesday: 6pm-8pm (leave a message outside these times and they will phone back); Thursday: 9am-8pm (leave a message outside these times and they will phone back); Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis. CODES: AD, C

Victim Support

0808 1689 111, http://bit.ly/cQMLLm
The national charity for victims and witnesses of crime in England and Wales. Victim Supportline: 0808 1689 111. Ring the helpline, email (supportline@victimsupport.org.uk) or visit the website to find out your near centre. CODES: C

WE ARE WITH YOU (National)

Monday-Friday: 9am-9pm (online chat); Saturday & Sunday: 10am-4pm (online chat); We offer free, confidential support with alcohol, drugs or mental health. Online chat available, and local services placed across UK. This is not a crisis service - in an emergency call NHS 111 or Samaritans on 116 123 (jo@samaritans.org) CODES: MH, MS, C, AD, A, DW

Women's Aid

0808 2000 247, http://bit.ly/5LcL
Help and information for women experiencing abuse. Supports a network of over 300 dedicated specialist domestic violence services across the UK. CODES: AH, AD, C

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Youth Access

1-2 Taylors Yard, 67 Alderbrook Road, London SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484