CODES:
mh: Mental health
ah: Accommodation/housing advice
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
ba: Benefits advice
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Food (free)
f: Food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
Advicenow
Independent website providing up-to-date info on rights & legal issues.
CODES: AH, AD, BA, LA
Childline
0800 11 11, http://bit.ly/1uGX0Gv
Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free.
CODES: MH, AD, C
Frank
0300 123 6600, http://bit.ly/1uGXVH0
Monday-Sunday: 2pm-6pm
(live chat);
Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com.
CODES: AD, C, DW, OL
Marie Curie Support Line
0800 090 2309
Monday-Friday: 11am-6pm
(support line);
Saturday: 11am-5pm
(support line);
Monday-Friday: 10am-4pm
(information and support nurse);
Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.
CODES: AD, MS
MIND
0300 123 3393, https://www.mind.org.uk
Monday-Friday: 9am-6pm;
Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk
Legal support: 0300 466 6463; legal@mind.org.uk
Helpline and legal line is open Monday – Friday 9am-6pm
CODES: MH, AD, LA
Missing People
116 000, http://bit.ly/1tqkDCn
Monday-Sunday: 9am-9am;
For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk.
CODES: AD
My Life, My Choices (St Mungo's)
'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have.
CODES: MS, AD, LA
National Debtline
0808 808 4000, http://bit.ly/14ZXnQ
Monday-Friday: 9am-8pm;
Saturday: 9:30am-1pm;
Fact sheets and information about debt and managing it.
CODES: AD, DA
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
020 7381 7722, http://bit.ly/1RW9fIA
Monday-Friday: 9am-5pm;
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650.
Fax: 020 7381 7723 gambling.cnwl@nhs.net
CODES: MH, AD, C, DA
No Panic
0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm;
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
CODES: MH, AD, C, DW, OL
POhWER
0300 456 2370, http://bit.ly/erSpy
Monday-Friday: 8am-6pm;
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
CODES: AD, C, MS
Prisoners' Advice Service (PAS)
PO Box 46199, EC1M 4XA
020 7253 3323, http://bit.ly/2whwSgU
Monday-Friday: 9:30am-5:30pm
;
Monday, Wednesday, Friday: 10am-5pm
(advice line, closed 1pm–2pm);
Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.
CODES: AD, LA
Rape Crisis (England & Wales)
0808 802 9999, http://bit.ly/yTGhB
Monday-Sunday: 12pm-2:30pm;
Monday-Sunday: 7pm-9:30pm;
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
CODES: AD, C, MS, SH, LA
Re-Solv
30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm
(helpline - not public holidays);
Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690).
CODES: AD, C, DW, OL
Release (drug & legal helpline)
020 7324 2989, http://bit.ly/X8VfO
Monday-Friday: 11am-1pm
(drugs helpline - 0845 4500 215)
;
Monday-Friday: 2pm-4pm
(drugs helpline);
Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk
Helpline 0845 4500 215 ask@release.org.uk
(open 11am-1pm and 2pm-4pm, Monday-Friday)
CODES: AD, LA
Respond
0808 808 0700, http://bit.ly/moj6B
Thursday: 10am-4pm
(helpline);
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
CODES: MH, AD, C, MS
Rethink
0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm
(helpline);
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
CODES: MH, AH, AD, C, ET
Royal British Legion
0808 802 8080 , http://bit.ly/1rhCkTP
Monday-Sunday: 8am-8pm
(contact centres);
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more.
CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS
Suicide Bereaved Network
0300 999 0003, http://bit.ly/2YUuwPf
Free support groups (check the online map of groups), counselling and information for people bereaved by someone's suicide.
CODES: C, AD
The Loss Foundation
0300 200 4112, http://bit.ly/30zYRTx
Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you.
CODES: AD, C
The Mix
0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm
(helpline & webchat) ;
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
CODES: AH, AD, BA, CA, C, DA, LA
Tourettes Action
0300 777 8427, http://bit.ly/WCZpWV
Monday & Tuesday: 6pm-8pm
(leave a message outside these times and they will phone back);
Thursday: 9am-8pm
(leave a message outside these times and they will phone back);
Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis.
CODES: AD, C
Young Minds
Text 85258, https://youngminds.org.uk/find-help/
Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges.
Advice on mental health, medications and depression. Advice on Coronavirus too.
CODES: AD, MH, MS
Youth Access
1-2 Taylors Yard, 67 Alderbrook Road, London
SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.
CODES: MH, AD, C, OL
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484