CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Advicenow
Independent website providing up-to-date information on rights & legal issues.
CODES: AH, AD, LA, TS, ET
Against Forced Marriages
0800 141 2994, http://bit.ly/2LpCwWe
Wednesday & Thursday: 10:30am-4:30pm;
Confidential helpline to support people who fear being pressured into a forced marriage or are already in one. Information and support every step of the way. Advice in Urdu and English. Male victims are welcome to call.
The helpline is FREE. Outside helpline hours, leave a message and you will be contacted. In an emergency, call 999.
CODES: C, LA
Brook
0800 018 5023, http://bit.ly/1nIa3Dp
Monday-Friday: 9am-5pm;
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
CODES: MS, SH, LA
Citizens Advice Bureau
Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch.
CODES: AH, DA, CC, LA
Each
0808 1000 143, https://tinyurl.com/5bv82mc4
Monday-Friday: 9am-4:30pm
(helpline);
Helpline and support for young people affected by homophobic bullying. If you have been a target of this bullying you can call our helpline, or email: info@each.education
CODES: C, LA, ET, S
Galop
0800 999 5428, http://www.galop.org.uk
Monday & Tuesday: 9:15am-8pm;
Wednesday-Friday: 9:15am-4:30pm;
Monday-Friday: 1pm-2pm
(helpline closed for lunch);
The LGBT+ anti-violence charity.
Offers support for LGBTQ+ people
experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7.
CODES: LA, C, MS, AD, TS, S
LawWorks
To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law.
CODES: LA
Legal Aid Agency
0345 345 4345, https://www.gov.uk/check-legal-aid
Provides civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems.
CODES: FA, LA
MIND
0300 123 3393, https://www.mind.org.uk
Monday-Friday: 9am-6pm;
Advice and support to empower anyone experiencing a mental health problem.
Support line: 0300 102 1234
Legal support: 0300 466 6463
Welfare benefits: 0300 222 5782
CODES: MH, AD, LA
Nacro
020 7840 1212, http://bit.ly/y8z63
Tackles social exclusion and re-integrates offenders. Go to their online Resettlement Service Finder for info on housing, employment, substance misuse etc. Info and advice for ex-offenders, their families and people working with them: 020 7840 1212; helpline@nacro.org.uk.
CODES: AH, AD, C, DW, ET, LA, LF
National LGBT+ Domestic Abuse Helpline
0800 999 5428
Monday & Thursday: 10am-8pm;
Tuesday & Wednesday: 10am-5pm;
Friday: 1pm-5pm;
Tuesday: 1pm-5pm
(trans specific service);
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.
CODES: AD, LA
Prisoners' Advice Service (PAS)
PO Box 46199, EC1M 4XA
020 7253 3323, http://bit.ly/2whwSgU
Monday-Friday: 9:30am-5:30pm
;
Monday, Wednesday, Friday: 10am-5pm
(advice line, closed 1pm–2pm);
Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions.
CODES: AD, LA
Rape Crisis (England & Wales)
0808 802 9999, http://bit.ly/yTGhB
Monday-Sunday: 12pm-2:30pm;
Monday-Sunday: 7pm-9:30pm;
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
CODES: AD, C, MS, SH, LA
Release (drug & legal helpline)
020 7324 2989, http://bit.ly/X8VfO
Monday-Friday: 11am-1pm
(drugs helpline - 0845 4500 215)
;
Monday-Friday: 2pm-4pm
(drugs helpline);
Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk
Helpline 0845 4500 215 ask@release.org.uk
(open 11am-1pm and 2pm-4pm, Monday-Friday)
CODES: AD, LA
Switchboard LGBT
0800 0119 100, https://switchboard.lgbt/
Monday-Sunday: 10am-10pm
(Helpline);
For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@switchboard.lgbt or message via the website. Bereavement help also.
CODES: LA, MH, C, OL
The Mix
0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm
(helpline & webchat) ;
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
CODES: AH, AD, CC, CA, C, DA, LA
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484