CODES: mh: Mental health ah: Accommodation/housing ad: Advocacy a: Alcohol workers ac: Art classes b: Barber cc: Creative classes bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Free food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free ba: Benefits/welfare advice fa: Financial advice s: Signposting to other services

Advicenow

Independent website providing up-to-date information on rights & legal issues. CODES: AH, AD, LA, TS, ET

Citizens Advice Bureau

Free information and advice on legal, financial and other problems. Go to the website to find your nearest branch. CODES: AH, DA, CC, LA

LawWorks

To find your local legal advice clinic, go to the website and type in your postcode, city or town, and search according to the area of law. CODES: LA

Legal Aid Agency

0345 345 4345, https://www.gov.uk/check-legal-aid
Provides civil and criminal legal aid and advice in England and Wales to help people deal with their legal problems. CODES: FA, LA

MIND

0300 123 3393, https://www.mind.org.uk
Monday-Friday: 9am-6pm; Advice and support to empower anyone experiencing a mental health problem. Support line: 0300 102 1234 Legal support: 0300 466 6463 Welfare benefits: 0300 222 5782 CODES: MH, AD, LA

Prisoners' Advice Service (PAS)

PO Box 46199, EC1M 4XA
020 7253 3323, http://bit.ly/2whwSgU
Monday-Friday: 9:30am-5:30pm ; Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm); Free legal advice and support to adult prisoners in England and Wales through a telephone advice line, letters clinic and legal outreach sessions. Call the advice line on 020 7253 3323 Line open Monday, Wednesday and Friday. 10:00am to 12:30pm and 14:00 to 16:30. The Freephone Service for Women Prisoners is 0800 024 6205, open Tuesdays 10:00am to 12:30pm. CODES: AD, LA

Rape Crisis (England & Wales)

0808 500 2222, http://bit.ly/yTGhB
Monday-Sunday: 12pm-2:30pm; Monday-Sunday: 7pm-9:30pm; Basic information so survivors of sexual violence and abuse can access the relevant services in England and Wales. Rape Crisis also has 36 member centres across England and Wales providing free, local and specialist support (such as counselling and advocacy) for victims and survivors of all forms of sexual violence and abuse. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. Call the free 24/7 support line: 0808 500 2222 CODES: AD, C, MS, SH, LA

Release (drug & legal helpline)

020 7324 2989
Monday-Friday: 11am-1pm (drugs helpline - 0845 4500 215) ; Monday-Friday: 2pm-4pm (drugs helpline); Specialist advice on drugs, drugs law and harm reduction. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday) CODES: AD, LA

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (85258) or email via the website. CODES: AH, AD, CC, CA, C, DA, LA

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484