CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Apex Scotland
15 Calton Road, Edinburgh
EH8 8DL
0131 220 0130, https://www.apexscotland.org.uk/
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.
CODES: CC, CA, ET, IT, LA, BA, TS, DW
Casus Omissus - The Aberdeen Law Project
Ferryhill Community Centre, Albury Road, Aberdeen
AB11 6TN
01224 272 434, http://bit.ly/1QkjpaG
Monday-Friday: 10am-5pm;
Thursday: 5:30pm-7:30pm;
Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc.
CODES: AH, CC, TS, LA
Crisis Skylight (Edinburgh)
Cranston House, 271 Canongate, Edinburgh
EH8 8BQ
0131 209 7700, https://www.crisis.org.uk
Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm;
Tuesday: 12:30pm-3:30pm;
We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: ET, IT, LF, TS, MH, MS, CA
Crossreach (Cunningham House)
Cunningham House, 205 Cowgate, Edinburgh
EH1 1JH
0131 225 4795, https://tinyurl.com/3am26353
Monday-Sunday: 12am-12am
(open 24/7);
Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred.
CODES: AH, TS, DA, BA
Crossreach (Lewis Street Project)
Flat 1, 6 Lewis Street, Stornoway, Isle of Lewis
HS1 2JF
01851 706888, http://bit.ly/2LtNauc
Monday-Friday: 10am-6pm
(housing support);
Saturday & Sunday: 10am-2pm;
Supported accommodation in the centre of Stornoway. Living in one of our flats will give you a degree of independence and responsibility, but you also benefit from having access to whatever support and encouragement you need on your journey out of homelessness.
CODES: TS, AH
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
0808 178 2323, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm;
Wednesday: 10am-5pm;
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A
Fresh Start
22-24 Ferry Road Drive, Edinburgh
EH4 4BR
0131 476 7741, http://bit.ly/2bmxRSK
Monday-Thursday: 9am-4am;
Friday: 9am-12pm;
Helps people who have been homeless get established in their new home with practical and social support. Each year Fresh Start helps thousands of new tenants. Please phone for opening hours.
CODES: AD, LF, TS
Glasgow Access Hub (Simon Community Scotland)
74-80 Brown Street, Glasgow
G2 8PD
0141 552 4164, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
drop-in;
Wednesday: 10am-5pm
drop-in;
'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
Helpline: 0800 027 7466 (open 24/7)
CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A
Glasgow City Council Homelessness Service
0800 838 502, https://bit.ly/2Qmdbuz
Monday-Thursday: 8:45am-4:45pm;
Friday: 8:45am-3:45pm;
For anyone who is homeless, threatened with homelessness, or in need of advice about homelessness issues. Please visit the website to find out your nearest team of advisers.
CODES: AH, CC, DA, TS
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
Glasgow Gen R 8 Housing Service
Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow
G34 9HJ
0141 771 6161, https://bit.ly/3r60Aht
Monday-Friday: 9am-5pm;
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
CODES: AH, AD, CC, CA, DA, TS, SF
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://www.lhm360.org
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF
Penumbra
57 Albion Rd, Edinburgh
EH7 5QY
0131 475 2380, https://tinyurl.com/mry27k26
Monday-Friday: 9am-5pm;
Offers a wide range of mental health support. Call or use contact form on website for help and signposting to services in various locations.
CODES: MH, A, C, DW, TS, AH
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
0141 353 2220, http://www.paih.org
Monday-Thursday: 9:30am-4pm;
Monday & Tuesday: 10:30am-1pm
(Housing Advice drop-in);
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at:
https://paih.knack.com/room-for-refugees#self-referral
CODES: FF, CA, LA, TS, S, FA
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
01506 591 860, http://bit.ly/1DEgD4k
Monday-Friday: 9am-5pm
(hotline);
Supported accommodation service by referral only. No drop-in service but call for information.
CODES: AH, ET, SF, TS
Rock Trust Youth Housing
55 Albany St, Edinburgh
EH1 3QY
0345 222 1425, https://tinyurl.com/2kzjbww8
Monday-Thursday: 9am-5pm;
Friday: 9am-4pm;
Wednesday: 9:30am-12:30pm
Drop-in;
Friday: 9:30am-11am
Drop-in;
Monday: 1pm-3pm
Drop-in;
Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.
CODES: MH, AH, C, TS, ET, BA
Saffron Housing
553 Shields Road, Glasgow
G41 2RW
0141 422 1112, https://bit.ly/1PEg2cV
Monday-Friday: 9am-5pm;
Accommodation and support for single minority ethnic homeless people (16–25) with low support needs. Referral only via GP or social worker. Phone or email enquiries@southside-ha.co.uk for more information.
CODES: AH, CC, DA, TS
Scottish Refugee Council
0808 196 7274, https://scottishrefugeecouncil.org.uk
Monday-Friday: 9am-5pm
(Helpline);
Advice and support for refugees and asylum seekers. Can signpost you to charities all over Scotland.
CODES: AD, ET, TS, FA, S
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
0131 475 2399, http://shaktiedinburgh.co.uk
Monday, Wednesday, Thursday, Friday: 9:30am-4pm;
Tuesday: 1pm-4pm;
Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse.
24hr Domestic Abuse helpline: 0800 027 1234
CODES: AD, OL, SF, AH, LA, TS
Shelter Scotland - Edinburgh Community Hub
Scotiabank House, 6 South Charlotte St, Edinburgh
EH2 4AW
0808 800 4444, http://Shelterscotland.org/edinburgh
Monday-Friday: 9am-5pm;
Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times.
CODES: AH, AD, OL, TS, LA
Simon Community Scotland
472 Ballater Street, Glasgow
G5 0QW
Accommodation and support services. See EDINBURGH SUPPORT HUB (Streetwork) and THE ACCESS HUB (Glasgow) for information about those services.
Glasgow: 0800 027 7466 (open 24/7)
Edinburgh: 0808 178 2323 (open 24/7)
CODES: AH, AD, A, DW, OL, OW, B, BS, ET, IT, LA, FF, TS
The Arch Resettlement Project
36 Muslin Street, Bridgeton, Glasgow
G40 4AP
0141 554 2497, http://bit.ly/1Mi0z01
Monday-Sunday: 8am-4pm;
Accommodation and support for formerly homeless men aged 25+ run by the Scottish Christian Alliance.
CODES: AH, TS
The Connect Hub (Simon Community Scotland)
0141 418 6980, https://tinyurl.com/5n7fhxvx
Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations.
For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org
CODES: OL, TS, IT, C, CC, ET, MH, BS, LA
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
0141 286 0065, https://www.themarietrust.org
Monday-Thursday: 10am-5pm
Drop-in;
Friday: 10am-4:30pm
(Drop-in);
We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.
CODES: CC, CA, C, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO
The Mungo Foundation (De Paul House)
27 Cruden Street, Govan, Glasgow
G51 3RP
0141 445 2800, https://tinyurl.com/3vtp7d5s
Support and accommodation for young adults (ages 16–21). Referral only via Social Work Care Manager.
CODES: AH, AD, LF, TS, OL
The Salvation Army (Wallace of Campsie House)
30 East Campbell Street, Glasgow
G1 5DT
0141 552 4301, http://bit.ly/2GlOvyV
Monday-Sunday: 9am-9pm
(staff on duty 24/7);
Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months.
CODES: MH, AH, AD, CC, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS
University of Strathclyde Law Clinic
Room 844, Graham Hill Building, 40 George Street, Glasgow
G1 1BA
014 1548 5995, https://bit.ly/17hIu1O
Monday-Friday: 9am-5pm
;
Monday: 6pm-7:30pm
(drop-in 3rd wk of month);
Wednesday: 6pm-7:30pm
(drop-in 1st wk of month);
Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support.
CODES: AD, CC, TS, LA
Wellbeing Service for Young People
171 Wilton Street, Glasgow
G20 6DF
0808 143 2002, https://tinyurl.com/5n8taccp
Monday-Sunday: 12am-12am
(24hour support);
Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502).
CODES: AH, AD, CC, C, ET, BA, CA, DA, TS
YMCA Glasgow
15 Dava Street, Glasgow
G51 2JA
0141 565 1200, http://bit.ly/2IG0EiB
Monday-Friday: 8am-6pm;
Works with people of all ages experiencing homelessness to access and stay in appropriate accommodation. At Ypeople we offer lots of services to people of all ages who are going through homelessness, including supported accommodation, temporary furnished flats, outreach housing support, and support to access to private rented sector. We do this in Glasgow, Edinburgh, South Lanarkshire, East Dunbartonshire, Highland and Orkney.
CODES: AH, AD, TS
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484