CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday: 7am-2:30pm;
Tuesday-Friday: 8am-2:30pm;
ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available.
Everyone is welcome - call for more information about specific services.
CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, CC, CA, ET, MS
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
0800 160 1650, https://www.depaul.org.uk
This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting.
CODES: MH, CA, C, ET, TS
Crisis Skylight (Croydon)
12 Surrey Street
CR0 1RG
0203 848 1700, https://www.crisis.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm;
Wednesday: 10am-2pm;
We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: TS, CA, ET, MH, MS
Crisis Skylight (London)
50 - 52 Commercial Street
E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm;
We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: MH, ET, SF, MS, CA, TS
Depaul
London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm;
Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme.
Call 0207 278 4224 for mental health support and housing advice.
Free counselling service for young people aged 11 to 25.
CODES: AH, AD, MH, DA
Equalities National Council
Unit 1, The Hub, 123 Star Lane
E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm;
Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration.
CODES: MH, AD, CC, ET, MS
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
020 7247 0090, http://bit.ly/1rEyV67
Monday-Friday: 9am-5pm
(clinics start at 9am and 2pm);
Monday, Thursday, Friday: 2pm-3:30pm
(drop-in mental health clinic);
Monday-Friday: 2pm-3:30pm
(substance misuse drop-in);
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
CODES: MH, CC, DW, MS, NE, SH
JCT
83 Margaret street (Marylebone Passage)
W1W 8TB
07719828267
Monday-Friday: 8am-1pm
Services: Showers (Booked in advance) also emergency showers.
Takeaway Food:;
JCT - Joining Communities Together
To book an appointment, contact us on: 07719828267
JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home.
Casework support around housing, benefits, immigration, Health & Wellbeing
Ladies group, sit in breakfast, (To be booked in advance).
Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment.
CODES: BS, CC, AH, MS, MH, FF, LA, TS
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
020 7835 1389, https://www.refettoriofelix.com
Monday-Friday: 12pm-2pm
(lunch service);
Tuesday-Friday: 12pm-3pm
(Glass Door caseworker – first come, first served);
Monday: 11am-2pm
(Age UK adviser);
Tuesday: 12pm-2pm
(Age UK Lunch Club – reserved seats at regular lunch service);
Wednesday: 12pm-2pm
(NHS nurse);
Tuesday: 12pm-3pm
(RBKC Council drop-in);
Dental health adviser once a month
Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
CODES: FF, MH, C, IT, MS, TS
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
Rethink
0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm
(helpline);
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
CODES: MH, AH, AD, C, ET
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW
Crisis Skylight (Edinburgh)
Cranston House, 271 Canongate, Edinburgh
EH8 8BQ
0131 209 7700, https://www.crisis.org.uk
Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm;
Tuesday: 12:30pm-3:30pm;
We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: ET, IT, LF, TS, MH, MS, CA
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
Edinburgh City Youth Cafe
11-15 Vennel, Edinburgh
EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm
(13–21 year olds);
Friday: 6pm-9pm
(under 18s);
Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in).
Crime victims - emotional support
C-Cards available for free condoms.
Call or email contact@6vt.info
CODES: MH, AH, A, C, DA, DW, ET, MS
Glasgow Access Hub (Simon Community Scotland)
74-80 Brown Street, Glasgow
G2 8PD
0141 552 4164, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm
drop-in;
Wednesday: 10am-5pm
drop-in;
'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more.
Helpline: 0800 027 7466 (open 24/7)
CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
Rock Trust Youth Housing
55 Albany St, Edinburgh
EH1 3QY
0345 222 1425, https://tinyurl.com/2kzjbww8
Monday-Thursday: 9am-5pm;
Friday: 9am-4pm;
Wednesday: 9:30am-12:30pm
Drop-in;
Friday: 9:30am-11am
Drop-in;
Monday: 1pm-3pm
Drop-in;
Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions.
CODES: MH, AH, C, TS, ET, BA
The Access Place - South Gray's
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1NA
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm
(closed 1pm-2pm);
Tuesday: 10am-5pm
(closed 1pm-2pm);
GP surgery specialising in the complex needs of those experiencing homelessness. Register online or on phone.
Please note, we open at 10am on Tuesday.
CODES: MH, AD, MS, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484