CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

AKT (London and nationwide)

020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm; Get housing advice by emailing gethelp@akt.org.uk Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri. CODES: MH, SH, C, LA, AH

Positive East

159 Mile End Road, Stepney E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Spectra CIC

St Charles Centre, Exmoor Street W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

Switchboard LGBT

0300 330 0630, http://bit.ly/2WCxFRC
Monday-Sunday: 10am-10pm (Helpline); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@ switchboard.lgbt or message via the website. Bereavement help available. CODES: LA, AD, MH

The Passage

St Vincent's Centre, Carlisle Place SW1P 1NL
020 7592 1850, https://bit.ly/1ytlkND
Monday-Friday: 9am-3:30pm (for rough sleepers); Monday-Friday: 12pm-2pm (lunch); Monday-Friday: 2pm-6pm (appointments); Monday-Friday: 4:30pm-6pm (verified rough sleepers); Saturday & Sunday: 9am-12pm; Opening hours: Monday – Friday 9 a.m. until 3:30 p.m. Closed between 12 and 1pm for essential cleaning. For people aged 25+. CODES: MH, AH, A, BA, CA, CL, DW, ET, F, FC, IT, MS, TS

Galop

0207 704 2040, http://www.galop.org.uk
Monday & Tuesday: 10am-4pm; Wednesday & Thursday: 10am-7:30pm; Friday: 10am-4pm; The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday CODES: LA, C, SH, MH, MS

LGBT Helpline Scotland

0300 123 2523, http://www.lgbthealth.org.uk
Tuesday-Wednesday: 12pm-9pm; Thursday & Sunday: 1pm-6pm; Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland. Livechat at www.lgbthealth.org.uk CODES: C, MH, OL

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484