CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Homeless Outreach Project (Edinburgh)
65/5 Niddrie Mains Terrace, Edinburgh
EH16 4NX
0131 661 7137, http://
Monday-Friday: 9:30am-5pm;
Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.
CODES: MH, AH, AD, A, CC, CA, C, DW, ET, OW, SH, TS
Hotel School
Teaches hospitality skills to people who are vulnerable and experiencing homelessness, matches them to sustainable employment, and supports them in their first steps into work. Hotel School is a joint venture between The Passage and The Goring Hotel.
Referral Criteria/Eligibility: Applicants must be 18+; No borough restrictions; No previous experience required, but an interest in hospitality is essential; Willingness to make a commitment to 10 weeks of training. Use contact form or email: zoem@hotelschool.org.uk
CODES: CA, ET
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, https://999club.org
Monday-Friday: 9am-3pm
Day Centre drop-in;
If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary.
CODES: AH, CC, BS, CA, ET, IT, L, TS, LA
Addiction, Recovery, Community, Hillingdon Service (Arch)
Old Bank House, 64 High Street, Uxbridge
UB8 1JP
01895 207777, https://tinyurl.com/bdd28py6
Monday-Friday: 9am-5pm;
Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you.
CODES: NE, AH, CA, LF, C, MS, DW
Al-Hasaniya Moroccan Women's Centre
Bays 4 and 5, Trellick Tower, Golborne Road
W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS
Monday-Friday: 9:30am-5pm;
Friday: 10am-12pm
(drop-in);
Sunday: 12pm-4pm
1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+);
Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information.
CODES: MH, AH, AD, CC, CA, ET, MS
Alone in London (Depaul)
Endeavour Centre, Sherborne House, 34 Decima Street
SE1 4QQ
0800 160 1650, https://www.depaul.org.uk
This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting.
CODES: MH, CA, C, ET, TS
Ashford Place
60 Ashford Road, Cricklewood
NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm;
Friday: 10:30am-5pm;
Housing advice by appointment.
Advice on housing benefit and support to negotiate new accommodation.
CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS
Barka UK (Reconnections Project)
07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm
(helpline – Polish, Russian, Romanian and English);
Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English.
CODES: AH, A, CC, CA, DW, OL, LA
Bikeworks CIC
138-140 Cambridge Heath Rd, 241 Old Ford Rd
E1 5QJ
020 8980 7998, http://bit.ly/vhwd5
Monday-Friday: 8:30am-6:30pm;
Saturday: 10am-5pm;
Sunday: 11am-5pm;
Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation.
CODES: CA, ET
Brent Recovery Day Programme
Willesden Centre for Health, Harlesden Road
NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm;
The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.
CODES: NE, DW, A, SH, C, CA, ET
C4WS Homeless Project Night Shelter
Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am;
Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral.
CODES: AH, CC, CA, ET, FF, OL, LF
Cardboard Citizens
77a Greenfield Road
E1 6QR
020 7377 8948, http://bit.ly/niiZB
Monday-Friday: 10am-6pm;
"theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities.
CODES: AH, AD, CA, C, ET, MD, LF
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF
Clean Slate Training & Employment
Elmfield House, 5 Stockwell Mews, Stockwell Road
SW9 9GX
020 3540 7420, https://bit.ly/2OUZAKa
Monday & Friday: 10am-1pm
(drop-in advisory service);
Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities.
CODES: CA, ET
Crisis Skylight (Brent)
1-2 Bank Buildings, High Street, Harlesden
NW10 4LT
0208 965 2561, https://www.crisis.org.uk
Monday-Friday: 10am-1pm
(drop-in);
Monday-Friday: 10am-4pm
(phone line open);
The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good.
We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs.
Crisis is not an emergency service and we do not have direct access to accommodation.
CODES: BS, CA, FF, MS, S, TS
Crisis Skylight (Croydon)
12 Surrey Street
CR0 1RG
0203 848 1700, https://www.crisis.org.uk
Monday, Tuesday, Thursday, Friday: 10am-4pm;
Wednesday: 10am-2pm;
We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: TS, CA, ET, MH, MS
Crisis Skylight (London)
50 - 52 Commercial Street
E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm;
We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: MH, ET, SF, MS, CA, TS
Emmaus Greenwich
226 Elmley Street
SE18 7NN
020 8854 3426, http://bit.ly/2NhwW96
Monday-Friday: 10am-6pm;
Accommodation for people aged 20-60 with low support needs who are willing to work at least 40 hours a week as volunteers in Emmaus's recycling project. Can accept ex-offenders. Priority to those with a local connection to Greenwich.
CODES: CA, ET
Emmaus South Lambeth Community
9a Knights Hill, West Norwood
SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm;
Thursday: 10am-5pm;
Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit.
CODES: AD, CA, ET
Eritrean Community in the UK
The Holloway Neighbourhood Group (NHG), 84 Mayton Street
N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm;
Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc.
CODES: AH, AD, CC, CA, C, DA, ET, OL, LA
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm
(Chelsea Methodist Church);
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am
(please come to the day centre or phone to see if there are vacancies);
Wednesday & Friday: 9am-2pm
(St Augustine's Church);
Monday-Friday: 12pm-3pm
(Ace of Clubs);
Monday-Thursday: 9am-11am
(Vineyard Community Centre);
Tuesday: 12:30pm-3pm
(The Yard, Putney);
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC
Greenwich Homeless Project
360 Middle Park Ave, Eltham
SE9 5QH
0203 355 6880, https://greenwichhomelessproject.org.uk
Monday & Friday: 9am-1pm;
Wednesday: 9am-3pm;
Monday-Sunday: 7pm-8:30am
(Winter Shelter runs October til March);
Day centre open year-round excluding public holidays. For those experiencing or at risk of homelessness. Service includes: hot breakfast, lunch, access to showers, laundry, casework, health support and wellbeing activities.
From the end of October until end of March each year Greenwich Homeless Project (GHP) runs a night shelter, 7pm – 8.30am. See the website: greenwichhomelessproject.org.uk
Referral by agreed partner agencies must be confirmed by GHP Caseworker. 18+, mixed, 13 places.
CODES: AD, BS, CA, CC, FF, L, MS
Hackney Recovery Service
110 Mare Street
E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm
(assessment sessions at 110 Mare Street);
Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669.
CODES: ET, CA, AH, CC, C, DW, NE
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
020 7590 8248, https://bit.ly/2uXdzpB
Wednesday: 9am-12pm;
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support.
Appointment only - book on arrival.
Breakfast & clothing available to those with an appointment with one of these services.
CODES: MH, CC, CA, FF, IT, OL, OW, CL
HOPE Worldwide UK – ODAAT
The Chambers, St.Mark’s Church, 337 Kennington Park Road
SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation.
CODES: CC, CA, C, DA, DT, EF, EO, FF, IT, L, MH
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
Mosaic Clubhouse
65 Effra Road
SW2 1BZ
020 7924 9657, http://bit.ly/1RULmqO
Monday-Friday: 10am-4pm
(mental health info: 020 7924 965);
Monday-Sunday: 6pm-2am
(Evening Sanctuary - professional referral);
Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website.
CODES: MH, CC, CA, ET
NEWway Project (Newham)
Bonny Downs Baptist Church, Darwell Close
E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am;
Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops.
Office hours: Monday to Sunday, 9am-2:30pm.
CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE
Royal Connections
The Hub Studios, 90 Monier Road (off Wick Lane), Bow
E3 2ND
0300 111 1111, http://bit.ly/1NFtjnh
Sunday: 4pm-6pm
(hot meal on 4th Sunday of the month);
Christian charity dedicated to helping people who need help. Works with other local organisations.
CODES: AH, B, CA, DT, ET, FF, MS, LA
SHP
245 Gray's Inn Road
WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm;
Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660.
CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS
Solace
0808 802 5565, https://www.solacewomensaid.org
Monday-Friday: 10am-4pm;
Tuesday: 6pm-8pm;
Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment.
CODES: AH, CA, C, FA, LA, MS, TS
St Christopher's Fellowship (for children)
1 Putney High Street
SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children.
CODES: AH, AD, CC, CA, C, ET, IT, LA
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm;
Supports ex-offenders.
CODES: AH, AD, CC, CA, ET, IT, OL
St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)
0207 483 2892, http://bit.ly/17m9U8
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending.
CODES: AH, AD, CC, CA
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Margins Project
At the back of Union Chapel, Compton Avenue
N1 2UN
The Margins Project Supported Employment Programme (SEP) is open Monday to Friday and is an opportunity for people who have had experience of homelessness and crisis to get back into work. With paid positions in our catering service, we focus on improving well-being, building self-esteem and developing employability skills. Trainees gain a Level 2 Food Safety Award, and we tailor the programme to each individual’s specific needs. We seek to find the trainees further paid work and training at the end of their placement.
CODES: CA, ET
The Vision Organisation UK
St Silas Community Hall, Penton Street
N1 9UL
07405200064, http://bit.ly/2aS9Bau
Wednesday: 7pm-8pm
(Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help);
Thursday: 7pm-9pm
(drop-in: 3-course meal, clothes, books);
CODES: B, CA, CL, FF
The Youth Hub
Postal address only: 7, 35-37 Ludgate Hill
EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm;
Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616.
CODES: CA, ET
TREM (Place of Our Sanctuary)
84 Lillie Road, Fulham
SW6 1TL
0207 381 5366, http://bit.ly/1w3KBS4
Saturday: 2pm-4:30pm
(1st Saturday of month)
;
Delicious hot food indoors ? friendly, welcoming, warm people, always willing to help. During the winter months, please ring to find out if there are extra services.
CODES: CA, FF
Trinity Homeless Projects
Bay Lodge, 36 Harefield Road, Uxbridge
UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm;
Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes.
CODES: AH, AD, CC, CA, DA, ET, TS
U-Turn Recovery Project
299 Brockley Road
SE4 2SA
020 8694 6125, https://bit.ly/2OJK2sY
Friendly residential recovery centre. Complete the self-referral form on the website or ask your key worker to help you, and they'll get back to you. As well as a seven-step recovery programme, they have cooking lessons, gym visits, sports afternoons, and help with your CV. One-to-one and group sessions, and support to move on to independent living.
CODES: A, DW, CA, LF, AH, BS
Upper Room (St Saviour's)
St Saviour's Church, Cobbold Road
W12 9LN
020 8740 5688, http://bit.ly/2tm3EYf
Monday & Tuesday: 12pm-5pm
(job club);
Monday-Friday: 5:30pm-6:45pm
(free food);
Friday: 10am-5pm
(counselling for English and Polish speakers by appointment);
Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian.
CODES: CA, CL, ET, FF, IT, OL
Veterans Aid
40 Buckingham Palace Road, Victoria
SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm
(helpline);
Friday: 8:30am-1:30pm;
Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged.
CODES: MH, AH, AD, A, CC, CA, CL, C, DW, ET, MS, OL, OW, LA
Foyer Federation
020 7430 2212, http://bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation.
CODES: AH, AD, CA, C, ET, EO
Royal British Legion
0808 802 8080, https://www.britishlegion.org.uk/
Monday-Sunday: 8am-8pm
(helpline);
Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more.
CODES: AH, AD, CC, CA, DA, ET, IT, OW, TS, BA, MH
The Big Issue
020 7526 3445, https://www.bigissue.com
Monday: 6am-4:30pm;
Tuesday-Friday: 9am-4:30pm;
As a Big Issue vendor, you can buy the magazine for £2 and sell it for £4, earning £2 per magazine sold. Working as a vendor is fully flexible, vendors can sell on their pitches any time of day, working their own hours, as their own boss to earn as much as they can. New vendors receive 30 free magazines allocated over a six-week period. You will have access to 1:1 support and the opportunity to join programmes, training and work placements.
CODES: ET, CA
The Mix
0808 808 4994, http://bit.ly/2td4si4
Monday-Sunday: 11am-11pm
(helpline & webchat) ;
Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website.
CODES: AH, AD, CC, CA, C, DA, LA
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW
Apex Scotland
15 Calton Road, Edinburgh
EH8 8DL
0131 220 0130, https://www.apexscotland.org.uk/
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website.
CODES: CC, CA, ET, IT, LA, BA, TS, DW
Bethany Christian Trust
65 Bonnington Road, Edinburgh
EH6 5JQ
0131 561 8930, https://www.bethanychristiantrust.com
Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information.
CODES: AH, A, CA, C, DW, FF, OW
Claire Mulholland Coaching
Various hired rooms in city centre, Edinburgh
07809197529
Monday-Sunday: 8am-8pm;
Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype.
CODES: CA, ET
Crisis Skylight (Edinburgh)
Cranston House, 271 Canongate, Edinburgh
EH8 8BQ
0131 209 7700, https://www.crisis.org.uk
Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm;
Tuesday: 12:30pm-3:30pm;
We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: ET, IT, LF, TS, MH, MS, CA
Crossreach (Rankeillor Initiative)
10 Palmerston Place, Edinburgh
EH12 5AA
0131 225 4901, https://tinyurl.com/4a3c3sm5
Monday-Friday: 9am-5pm
(phone for referrals);
For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral.
CODES: AH, A, C, DW, CL, CA, ET, OL, BA, MH
Dunedin Harbour
4 Parliament St, Leith, Edinburgh
EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted.
Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours).
CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA
Emmaus Glasgow
Emmaus House, 101 Ellesmere Street, Glasgow
G22 5QT
0141 353 3903, https://bit.ly/332k7EB
Monday-Friday: 9am-4pm;
Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services.
CODES: AH, CA, CL, ET, OL
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
Glasgow Gen R 8 Housing Service
Westwood Business Centre, 69 Aberdalgie Road, Easterhouse, Glasgow
G34 9HJ
0141 771 6161, https://bit.ly/3r60Aht
Monday-Friday: 9am-5pm;
Provides advice and support to people aged 16-24 who wish to access and sustain permanent accommodation. Helps young people to develop the skills they need to maintain a home. Staff work flexibly over the weekend and in the evenings.
CODES: AH, AD, CC, CA, DA, TS, SF
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://www.lhm360.org
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF
Move On (Edinburgh)
2nd Floor, 25 Greenside Place, Edinburgh
EH1 3AA
0131 558 3740, http://bit.ly/211SpR7
Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator.
CODES: CA, ET, IT
Positive Action In Housing
98 West George Street, Glasgow
G2 1PJ
0141 353 2220, http://www.paih.org
Monday-Thursday: 9:30am-4pm;
Monday & Tuesday: 10:30am-1pm
(Housing Advice drop-in);
Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at:
https://paih.knack.com/room-for-refugees#self-referral
CODES: FF, CA, LA, TS, S, FA
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
0141 286 0065, https://www.themarietrust.org
Monday-Thursday: 10am-5pm
Drop-in;
Friday: 10am-4:30pm
(Drop-in);
We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.
CODES: CC, CA, C, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO
Wellbeing Service for Young People
171 Wilton Street, Glasgow
G20 6DF
0808 143 2002, https://tinyurl.com/5n8taccp
Monday-Sunday: 12am-12am
(24hour support);
Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502).
CODES: AH, AD, CC, C, ET, BA, CA, DA, TS
YMCA Glasgow (Branston Court)
Branston Court, 71-95 Panmure Street, Maryhill, Glasgow
G20 7SJ
0141 945 2526, http://bit.ly/EWqHI
Accommodation and support for 16-25-year-olds.
CODES: LF, ET, CA, AH
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484