Hotel School

Teaches hospitality skills to people who are vulnerable and experiencing homelessness, matches them to sustainable employment, and supports them in their first steps into work. Hotel School is a joint venture between The Passage and The Goring Hotel. Referral Criteria/Eligibility: Applicants must be 18+; No borough restrictions; No previous experience required, but an interest in hospitality is essential; Willingness to make a commitment to 10 weeks of training. Use contact form or email: zoem@hotelschool.org.uk CODES: CA, ET

999 Club (Deptford Centre)

Monday-Friday: 9am-3pm Day Centre drop-in; If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary. CODES: AH, CC, BS, CA, ET, IT, L, TS, LA

Addiction, Recovery, Community, Hillingdon Service (Arch)

Monday-Friday: 9am-5pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C, MS, DW

Bikeworks CIC

Monday-Friday: 8:30am-6:30pm; Saturday: 10am-5pm; Sunday: 11am-5pm; Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation. CODES: CA, ET

Brent Recovery Day Programme

Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

Clean Slate Training & Employment

Monday & Friday: 10am-1pm (drop-in advisory service); Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities. CODES: CA, ET

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Emmaus South Lambeth Community

Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Hackney Recovery Service

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, CC, C, DW, NE

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

HOPE Worldwide UK – ODAAT

One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation. CODES: CC, CA, C, DA, DT, EF, EO, FF, IT, L, MH

Mosaic Clubhouse

Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, CC, CA, ET

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, CC, CA, C, IT, MS, OW, SH

Providence Row

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Connection at St Martin in the Fields

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in); Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only); Wednesday: 9am-12:15pm (women only); Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc. CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF

The Margins Project

The Margins Project Supported Employment Programme (SEP) is open Monday to Friday and is an opportunity for people who have had experience of homelessness and crisis to get back into work. With paid positions in our catering service, we focus on improving well-being, building self-esteem and developing employability skills. Trainees gain a Level 2 Food Safety Award, and we tailor the programme to each individual’s specific needs. We seek to find the trainees further paid work and training at the end of their placement. CODES: CA, ET

The Vision Organisation UK

Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help); Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books); CODES: B, CA, CL, FF

The Youth Hub

Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Trinity Homeless Projects

Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, CC, CA, DA, ET, TS

Foyer Federation

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Royal British Legion

Monday-Sunday: 8am-8pm (helpline); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more. CODES: AH, AD, CC, CA, DA, ET, IT, OW, TS, BA, MH

The Big Issue

Monday: 6am-4:30pm; Tuesday-Friday: 9am-4:30pm; As a Big Issue vendor, you can buy the magazine for £2 and sell it for £4, earning £2 per magazine sold. Working as a vendor is fully flexible, vendors can sell on their pitches any time of day, working their own hours, as their own boss to earn as much as they can. New vendors receive 30 free magazines allocated over a six-week period. You will have access to 1:1 support and the opportunity to join programmes, training and work placements. CODES: ET, CA

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW

Apex Scotland

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. CODES: CC, CA, ET, IT, LA, BA, TS, DW

Bethany Christian Trust

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information. CODES: AH, A, CA, C, DW, FF, OW

Claire Mulholland Coaching

Monday-Sunday: 8am-8pm; Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype. CODES: CA, ET

Crisis Skylight (Edinburgh)

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm; Tuesday: 12:30pm-3:30pm; We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: ET, IT, LF, TS, MH, MS, CA

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Emmaus Glasgow

Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Move On (Edinburgh)

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator. CODES: CA, ET, IT

Wellbeing Service for Young People

Monday-Sunday: 12am-12am (24hour support); Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502). CODES: AH, AD, CC, C, ET, BA, CA, DA, TS