CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge UB8 1JP
01895 207777, http://bit.ly/2EZvHos
Monday, Wednesday, Friday: 9am-5:30pm; Tuesday & Thursday: 9am-7pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C

Bikeworks CIC

138-140 Cambridge Heath Rd, 241 Old Ford Rd E1 5QJ
020 8980 7998, http://bit.ly/vhwd5
Monday-Friday: 8:30am-6:30pm; Saturday: 10am-5pm; Sunday: 11am-5pm; Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation. CODES: CA, ET

Brent Recovery Day Programme

Willesden Centre for Health, Harlesden Road NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

Clean Slate Training & Employment

Elmfield House, 5 Stockwell Mews, Stockwell Road SW9 9GX
020 3540 7420, https://bit.ly/2OUZAKa
Monday & Friday: 10am-1pm (drop-in advisory service); Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities. CODES: CA, ET

Emmaus South Lambeth Community

9a Knights Hill, West Norwood SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Hackney Recovery Service

110 Mare Street E8 3SG
0300 303 2611, https://bit.ly/2WQVaXP
Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, BA, C, DW, NE

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

HOPE Worldwide UK – ODAAT

The Chambers, St.Mark’s Church, 337 Kennington Park Road SE11 4PW
02036594809, https://bit.ly/1w2tdfI
One Day At A Time (ODAAT) is a quasi-residential men only (18+) rehab. 12 steps, counselling and psychotherapy are employed in a loving community to transform from chaos to constructive living. Services for people on the scheme include one to one counselling, yoga, community meetings, psychotherapy, relapse prevention and life skills, group therapy and aftercare, family contact and recreation. CODES: BA, CA, C, DA, DT, EF, EO, F, FF, IT, L, MH

Mosaic Clubhouse

65 Effra Road SW2 1BZ
020 7924 9657, http://bit.ly/1RULmqO
Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, BA, CA, ET

Positive East

159 Mile End Road, Stepney E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

SHP

245 Gray's Inn Road WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Big Issue

222 Seven Sisters Road N4 3NX
020 7526 3200, http://bit.ly/nbWr
Monday: 6am-4:30pm; Tuesday-Friday: 9am-4:30pm; Earn income by selling a quality magazine. The Foundation provides jobs, education and training. Other editions: bigissuescotland.com; bigissuesouthwest.co.uk; (Wales) bigissuecymru.co.uk; bigissueinthenorth.com. CODES: ET, CA

The Connection at St Martin in the Fields

12 Adelaide Street WC2N 4HW
020 7766 5544, https://bit.ly/2OBeaWa
Monday, Tuesday, Thursday, Friday: 9am-1pm; Wednesday: 9am-12:30pm; Saturday: 9am-1pm (invite only); Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services. CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF

The Vision Organisation UK

St Silas Community Hall, Penton Street N1 9UL
07405200064, http://bit.ly/2aS9Bau
Wednesday: 7pm-8pm (Lincoln's Inn Fields: food, drink, personal hygiene goods and offering help); Thursday: 7pm-9pm (drop-in: 3-course meal, clothes, books); CODES: B, CA, CL, FF

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

Foyer Federation

020 7430 2212, http://bit.ly/1AtOaxA
Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Royal British Legion

0808 802 8080 , http://bit.ly/1rhCkTP
Monday-Sunday: 8am-8pm (contact centres); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more. CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, BA, CA, ET, MS, MH, C, A, DW

Apex Scotland

9 Great Stuart Street, Edinburgh EH3 7TP
0131 220 0130, http://bit.ly/1mePovA
For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. Head office is not step-free, but some local officers are - ring to check. CODES: AH, BA, CA, ET, IT

Bethany Christian Trust

65 Bonnington Road, Edinburgh EH6 5JQ
0131 561 8930, http://bit.ly/1uK7cPt
Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. CODES: AH, A, CA, C, DW, FF, OW

Bethany Christian Trust (Community Education)

65 Bonnington Road, Edinburgh EH6 5JQ
0131 454 3119, http://bit.ly/aFddD
Monday-Friday: 10am-4pm; ILA accredited centre. CODES: ET, CA

Claire Mulholland Coaching

Various hired rooms in city centre, Edinburgh
07809197529
Monday-Sunday: 8am-8pm; Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype. CODES: CA, ET

Dunedin Harbour

4 Parliament St, Leith, Edinburgh EH6 6EB
0131 624 5800, http://bit.ly/2Y2UGhs
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Ring or visit. Referral via Edinburgh City Council: 0131 529 7355 or 0131 529 7829 CODES: AH, AD, A, BA, CA, DW

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow G22 5QT
0141 353 3903, https://bit.ly/332k7EB
Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Move On (Edinburgh)

2nd Floor, 25 Greenside Place, Edinburgh EH1 3AA
0131 558 3740, http://bit.ly/211SpR7
Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator. CODES: CA, ET, IT

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh EH8 8AF
0131 557 6055, https://www.streetwork.org.uk
Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484