CODES: mh: Mental health ah: Accommodation/housing ad: Advocacy a: Alcohol workers ac: Art classes b: Barber cc: Creative classes bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Free food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free ba: Benefits/welfare advice fa: Financial advice s: Signposting to other services

722 Young People Service

722 Leytonstone High Road, Leytonstone E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, CC, DW, NE, OL

Adfam

27 Swinton Street WC1X 9NW
07442 137421 (not a helpline), https://adfam.org.uk/
National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a list of local support groups, on the website. CODES: C, DW, A, MH

Barka UK (Reconnections Project)

07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English); Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English. CODES: AH, A, CC, CA, DW, OL, LA

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham N17 6RA
020 8808 6550, http://bit.ly/2I9zBxc
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details. CODES: OL, DW, AD

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Hestia

Maya House, 134-138 Borough High Street SE1 1LB
020 7378 3100, https://bit.ly/2CHMP0P
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

London Irish Centre

50-52 Camden Square NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times. CODES: AH, A, CC, CL, C, DW, ET, MD

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

OK Rehab

48B Gun Street E1 6AH
0800 326 5559, https://www.okrehab.org/
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers CODES: AD, C, DW, A

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE

SPEAR

89 Heath Road, Twickenham TW1 4AW
0208 288 6506, http://bit.ly/1Oa6uYh
Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. CODES: AH, A, CC, DW, OW, TS

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

VoiceAbility

01223 555800, https://bit.ly/2WIMC5W
Monday-Friday: 9am-5pm (offices and helplines); UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch. CODES: AD, A, DW

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

WDP - Westminster Drug Project

470-474 Harrow Road W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Frank

0300 123 6600, https://www.talktofrank.com
Monday-Sunday: 12am-12am open 24/7; Monday-Sunday: 2pm-6pm (Live online chat); Honest drug advice for young people. Find local drug treatment centres. Textline: 82111 CODES: DW, S

Narcotics Anonymous

0300 999 1212, https://ukna.org
Monday-Sunday: 10am-12am (helpline); Fellowship of recovering addicts who help each other stay clean. Online meetings also available. CODES: DW

No Panic

0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

Re-Solv

30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Bethany Christian Trust

65 Bonnington Road, Edinburgh EH6 5JQ
0131 561 8930, https://www.bethanychristiantrust.com
Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information. CODES: AH, A, CA, C, DW, FF, OW

Crossreach (Rankeillor Initiative)

10 Palmerston Place, Edinburgh EH12 5AA
0131 225 4901, https://tinyurl.com/4a3c3sm5
Monday-Friday: 9am-5pm (phone for referrals); For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral. CODES: AH, A, C, DW, CL, CA, ET, OL, BA, MH

Crossreach Move On (Whiteinch)

0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm (phone for referral only); Saturday & Sunday: 9am-5pm; Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered. CODES: MH, AH, A, C, DW, TS, SF, ET

Dunedin Harbour

4 Parliament St, Leith, Edinburgh EH6 6EB
0131 624 5800, https://tinyurl.com/vvx5fxtp
Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Edinburgh City Youth Cafe

11-15 Vennel, Edinburgh EH1 2HU
0131 229 1797, https://bit.ly/2UvUd5Z
Monday, Wednesday: 6pm-10pm (13–21 year olds); Friday: 6pm-9pm (under 18s); Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info CODES: MH, AH, A, C, DA, DW, ET, MS

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh EH7 5QY
0131 475 2354, http://bit.ly/2cw4RGH
Monday-Friday: 10am-5pm; Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral. CODES: AD, DW, ET, OL, LA

Glasgow City Mission

20 Crimea Street, Glasgow G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm Drop-in; Monday-Friday: 1pm-2pm Lunch; Monday-Friday: 6:30pm-8pm Dinner; Monday & Wednesday: 2pm-4pm Various project workers; We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money. CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC

Hunter Street Complex Needs Service

55 Hunter Street, Glasgow G4 0UP
0141 553 2801
Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service. CODES: A, DW, LA, MS, MH, SH, SF

Know The Score

0800 587 5879, http://bit.ly/18PZAVr
Monday-Sunday: 8am-11pm (helpline); Free confidential 24-hour drugs information helpline and good online advice for people in Scotland. CODES: DW

Turning Point Scotland (Alcohol & Drug Crisis)

80 Tradeston Street, Glasgow G5 8BG
0141 420 6969, https://tinyurl.com/4y6e8yxe
Monday-Sunday: 12am-12am (open 24 hours); Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision. CODES: A, C, DW, MS, NE, SH, SF, OL

Turning Point Scotland (Alcohol & Drug Recovery)

112 Commerce Street, Tradeston, Glasgow G5 8DW
0141 948 0092, https://tinyurl.com/wzzuwmbz
Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, MS, NE, SF, OL

Turning Point Scotland (North East Recovery Hub Edinburgh)

5 Links Place, Leith, Edinburgh EH6 7EZ
0131 554 7516, http://tinyurl.com/jxykwdhb
Monday & Wednesday: 9am-5pm; Tuesday & Thursday: 9am-8pm; Friday: 9am-4:30pm; Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information. CODES: A, C, DW, MS, NE, SH, SF

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