Hotel School

Teaches hospitality skills to people who are vulnerable and experiencing homelessness, matches them to sustainable employment, and supports them in their first steps into work. Hotel School is a joint venture between The Passage and The Goring Hotel. Referral Criteria/Eligibility: Applicants must be 18+; No borough restrictions; No previous experience required, but an interest in hospitality is essential; Willingness to make a commitment to 10 weeks of training. Use contact form or email: zoem@hotelschool.org.uk CODES: CA, ET

999 Club (Deptford Centre)

Monday-Friday: 9am-3pm Day Centre drop-in; If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary. CODES: AH, CC, BS, CA, ET, IT, L, TS, LA

Ace of Clubs

Monday-Friday: 9:30am-4:30pm; Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged); Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only); Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only); Monday-Friday: 12pm-2:30pm (IT suite); Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only); Wednesday: 11am-2:30pm (NHS Dentist: appointment only); Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load); Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support); We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to. CODES: B, BS, ET, MS, FF, FA, S, TS

Bikeworks CIC

Monday-Friday: 8:30am-6:30pm; Saturday: 10am-5pm; Sunday: 11am-5pm; Bikeworks CIC is an award-winning social enterprise which provides training, employment opportunities and work experience programmes to homeless people, young marginalised people and refugees. Trainees work in a professional workshop and gain City and Guilds accreditation. CODES: CA, ET

Brent Recovery Day Programme

Monday-Saturday: 9:30am-5pm; The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available. CODES: NE, DW, A, SH, C, CA, ET

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

Clean Slate Training & Employment

Monday & Friday: 10am-1pm (drop-in advisory service); Clean Slate helps unemployed people facing barriers to work. Clean Slate works with long-term unemployed people, ex-offenders, those with histories of substance abuse, and people with learning and physical disabilities. CODES: CA, ET

Colchester Emergency Night Shelter

Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, CC, BS, BE, ET, IT, L, TS

Connection Crew CIC

Provides employment opportunities for people who?ve been homeless and are now ready for work through its Connection Crew Academy, a training programme that covers the basics of event crewing and work skills. It works with charities like Connection at St Martins and Crisis to recruit trainees. CODES: ET

Cracked It

Trains and employs at-risk young people to repair smashed smartphones as a positive route towards employment. Runs programmes all year round, with courses being confirmed throughout the year. Get in touch for more details about courses in your area. CODES: ET, EO

Crash Pad – Youth Shelter

Monday-Sunday: 4pm-9am; Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com CODES: AD, AH, BS, FF, ET, AC, MD, LF

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Emmaus South Lambeth Community

Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Finsbury Park Mosque

Thursday: 6pm-8pm (soup run - 7pm–9pm in summer); Community centre that works with everyone to promote dialogue and understanding in our multicultural society. CODES: C, ET, LA, LF

Groundswell

Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk CODES: MH, OW, MS, ET

Hackney Recovery Service

Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, CC, C, DW, NE

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, CC, AH, TS

House of St Barnabas

Monday-Friday: 10am-5pm; Runs Employment Academy for people who are homeless or are at risk of homelessness who want to work in hospitality or events. Each of the three programmes a year is full-time for 12 weeks. Book on a client information day which is the first step to making an application to go on the training. Training is a mix of workshops and work experience in the social business, a private members' club in Soho. CODES: ET

Lifeline Basis Substance Misuse Service

Monday-Friday: 9am-4:30pm (later by appointment); A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment. CODES: A, AC, DW, OL, OW, SF, LF, ET

Mosaic Clubhouse

Monday-Friday: 10am-4pm (mental health info: 020 7924 965); Monday-Sunday: 6pm-2am (Evening Sanctuary - professional referral); Supports people's recovery with mental health by engaging them in running the service, including the cafe, reception and business unit. Links to employment, adult education, wellness workshops. Some virtual clubhouse activities during current restrictions. Young Adults programme for members aged 16 to 30. Wide range of health and wellbeing activities - see website. CODES: MH, CC, CA, ET

Providence Row

Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS

SHP - Camden Recovery Service, Islington Aftercare & Haringey ETE Service

Monday-Friday: 9am-5pm; Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment. CODES: AH, ET, SF

Spitalfields Crypt Trust (New Hanbury Project)

Wide range of activities. Contact NHP to find out more. CODES: AC, CC, C, ET, IT

St Mungo's (was Broadway Day Centre)

Monday: 10am-12pm (nurse & podiatry services); Wednesday & Friday: 10:30am-12pm (rough sleeper service); Wednesday: 10am-12pm (optician and once a month Hep C clinic); Thursday: 10am-12pm (nurse); Friday: 10am-12pm (acupuncture); The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus. CODES: MH, AC, CL, ET, FC, MS, MD, OW

Sufra NW London

Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, CC, BE, CL, ET, FF

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Connection at St Martin in the Fields

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in); Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only); Wednesday: 9am-12:15pm (women only); Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc. CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF

The Harbour

Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm; Tuesday: 9:30am-1pm; One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in. CODES: TS, OL, DW, A, LF, ET, IT, C, CC

The Margins Project

The Margins Project Supported Employment Programme (SEP) is open Monday to Friday and is an opportunity for people who have had experience of homelessness and crisis to get back into work. With paid positions in our catering service, we focus on improving well-being, building self-esteem and developing employability skills. Trainees gain a Level 2 Food Safety Award, and we tailor the programme to each individual’s specific needs. We seek to find the trainees further paid work and training at the end of their placement. CODES: CA, ET

The Youth Hub

Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Trinity Homeless Projects

Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, CC, CA, DA, ET, TS

Wandsworth Community Drug and Alcohol Service (WCDAS)

Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

Dr Kershaw’s Hospice

Monday-Sunday: 9am-9am; The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients." CODES: C, MS, B, BS, BE, ET, FF, FC, IT

Foyer Federation

Provides more than 10,000 homeless 16-25-year-olds with accommodation, training, job search, support and motivation. CODES: AH, AD, CA, C, ET, EO

Royal British Legion

Monday-Sunday: 8am-8pm (helpline); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more. CODES: AH, AD, CC, CA, DA, ET, IT, OW, TS, BA, MH

The Big Issue

Monday: 6am-4:30pm; Tuesday-Friday: 9am-4:30pm; As a Big Issue vendor, you can buy the magazine for £2 and sell it for £4, earning £2 per magazine sold. Working as a vendor is fully flexible, vendors can sell on their pitches any time of day, working their own hours, as their own boss to earn as much as they can. New vendors receive 30 free magazines allocated over a six-week period. You will have access to 1:1 support and the opportunity to join programmes, training and work placements. CODES: ET, CA

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW

Apex Scotland

For offenders, ex-offenders and young people at risk of offending, many of whom may also be homeless. Their services will help clients to, for instance, move onto employment, training or further education. To find your local office, please click the link to visit the website. CODES: CC, CA, ET, IT, LA, BA, TS, DW

Claire Mulholland Coaching

Monday-Sunday: 8am-8pm; Free/low-cost personal coaching, in person, by email (coachclaireuk@gmail.com) or via Skype. CODES: CA, ET

Crisis Skylight (Edinburgh)

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm; Tuesday: 12:30pm-3:30pm; We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: ET, IT, LF, TS, MH, MS, CA

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Edinburgh Cyrenians

Monday-Friday: 10am-5pm; Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral. CODES: AD, DW, ET, OL, LA

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm; Wednesday: 10am-5pm; 'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more. CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A

Emmaus Glasgow

Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Move On (Edinburgh)

Supports vulnerable young people and those affected by homelessness and enables them to access training, volunteering, education and work towards employment. Some steps to office, then elevator. CODES: CA, ET, IT

Move On (Glasgow)

Monday-Friday: 9am-5pm ; Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment. CODES: AH, AD, ET, OW

Number 20 (Four Square)

Monday-Sunday: 12am-12am (staffed 24/7); Temporary emergency supported accommodation for young women and men between 16 and 21 (inclusive) who are homeless or at risk of homelessness. No direct referrals, have to go through the council 0800 032 5968. CODES: MH, C, DW, OW, ET

Phoenix Futures Scotland

Organisation helping people recover from alcohol and drugs. 'Recovery through Nature' connects service users with nature to work on conservation projects in settings across Scotland. Info: john.deeney@phoenix-futures.org.uk 'Building Futures N Lanarkshire' (self- or agency-referral - lanarkshire.communities@phoenix-futures.org.uk) and 'Scottish Residential Service' (scottish.residential@phoenix-futures.org.uk) provide peer support, group work, counselling, and leisure activities. CODES: C, A, DW, ET, LF

Rock Trust Youth Housing

Monday-Thursday: 9am-5pm; Friday: 9am-4pm; Wednesday: 9:30am-12:30pm Drop-in; Friday: 9:30am-11am Drop-in; Monday: 1pm-3pm Drop-in; Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions. CODES: MH, AH, C, TS, ET, BA

Second Chance Project Scotland

Monday-Friday: 9am-5pm; Three-stage day treatment programme for people with drug and/or alcohol problems. Training, counselling and self-help. Lots of support to develop alternatives to misuse and prevent relapse. Self-referral. CODES: AD, ET, DW, DT, BA, C

Street Legal

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh. CODES: LA, AD, ET, AH

Street Soccer Scotland (Edinburgh)

Monday & Wednesday: 1pm-3pm (Powerleague Portobello - phone 07480979919 before your first visit); Thursday: 1pm-2:30pm (Leith Community Centre - phone 07480979919 before your first visit); Wednesday: 10:30am-12pm (Powerleague Portobello - referral only); Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Robbie on 07480 979 919 before your first visit. CODES: LF, ET

Street Soccer Scotland (Glasgow)

Monday: 2pm-4pm (Lady Octavia Sports Centre, Greenock); Tuesday, Thursday, Friday: 1pm-3pm (Townhead Powerleague); Street soccer and football-inspired training and personal development as a medium to empower people who are affected by social exclusion to make positive changes in their lives. Call Ross on 07480 970 790 before your first visit. CODES: LF, ET

The Salvation Army (East Adam Street)

Tuesday: 7:30am-8:30am Men's fellowship (first Tue of month); Thursday: 10am-2:30pm Free Debt Advice Service (Call 0131 528 6351 for appointment); Thursday: 10am-2:30pm Digital Skills & Employability Workshop; Thursday: 10am-2:30pm Toasty Cafe; Sunday: 10am-12pm Messy Church (Held around six times a year - Breakfast followed by bible story, crafts and music. FREE. Call for details.); In the heart of Scotland's capital, Edinburgh City Salvation Army is your local church and community centre where everyone is always assured of a warm welcome! CODES: ET, FF, SF, BA, IT

Wellbeing Service for Young People

Monday-Sunday: 12am-12am (24hour support); Support for homeless 16 – 25 year olds. Referral via City Council: 0141 287 0555 (for out of hours: 0800 838 502). CODES: AH, AD, CC, C, ET, BA, CA, DA, TS