CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Ashford Place

60 Ashford Road, Cricklewood NW2 6TU
020 8208 8590, http://bit.ly/2s9GQLU
Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, BA, CA, CL, DA, ET, F, IT, MS, MD, OW, TS

Brixton Advice Centre

167 Railton Road SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm (call into reception); Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services. CODES: AH, AD, BA, DA, ET, LA

C4WS Homeless Project Night Shelter

Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, BA, CA, ET, FF, OL, LF

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex CO3 3DF
01206 549885; 01206 805324, http://bit.ly/1upiWoT
Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, BA, BS, BE, ET, F, IT, L, TS

Equalities National Council

Unit 1, The Hub, 123 Star Lane E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, BA, ET, MS

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Finsbury Park Mosque

7-11 St Thoms's Road N4 2QH
020 7424 5252, http://bit.ly/1TzS5H5
Thursday: 6pm-8pm (soup run - 7pm–9pm in summer); Community centre that works with everyone to promote dialogue and understanding in our multicultural society. CODES: C, ET, LA, LF

Glass Door Homeless Charity

155a Kings Road, Chelsea SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Groundswell Homeless Health Peer Advocacy

Canterbury Court, 1-3 Brixton Road SW9 6DE
020 7725 2851, 02077252851, http://bit.ly/XH0of
Monday-Friday: 9am-5pm (appointments for peer support); Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues. CODES: MH, AD, ET, OW

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton E10 7ES
020 8558 1986, http://bit.ly/1pl0KxD
Monday-Friday: 9am-5pm; Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone. CODES: AH, AD, BA, ET, LA

London Irish Centre

50-52 Camden Square NW1 9XB
020 7916 2222, http://bit.ly/1rvaGm0
Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times. CODES: AH, A, BA, CL, C, DW, ET, MD

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

Providence Row

The Dellow Centre, 82 Wentworth Street E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm (needle exchange - closed 12.30–1.30pm); Monday: 10am-11:30am (men's group); Monday: 2pm-3pm (yoga); Tuesday: 9:30am-12:30pm (homeopathy); Tuesday: 11:30am-12:30pm (relaxation skills); Tuesday: 2pm-3:30pm (women's group); Wednesday: 11:30am-1pm (peer support, addictions); Thursday: 11am-1pm (art & wellbeing); Friday: 10am-11:30am (Breaking Free Online- computer assisted therapy); Friday: 10am-11:30am (self-harming support group); Monday: 1:30pm-3:30pm (mental health drop-in); Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish. CODES: MH, AC, BA, BS, CA, C, DW, ET, FF, F, IT, NE

Sangam Association of Asian Women

210 Burnt Oak Broadway HA8 0AP
020 8952 7062, http://bit.ly/1p9oUuM
Monday-Friday: 9:30am-5pm; Saturday: 9am-1pm; Relieves poverty, hardship, and distress of the socially and economically disadvantaged without discrimination. Counselling for women, youth and underprivileged people. Cultural classes. CODES: AH, BA, C, DA, ET

SHP

245 Gray's Inn Road WC1X 8QY
0204 509 8300, http://bit.ly/2vhWqF0
Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

Spectra CIC

St Charles Centre, Exmoor Street W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

St Mungo's (was Broadway Day Centre)

13 Market Lane W12 8EZ
020 8735 5810, http://bit.ly/2g8dloq
Monday: 10am-12pm (nurse & podiatry services); Wednesday & Friday: 10:30am-12pm (rough sleeper service); Wednesday: 10am-12pm (optician and once a month Hep C clinic); Thursday: 10am-12pm (nurse); Friday: 10am-12pm (acupuncture); The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus. CODES: MH, AC, CL, ET, FC, MS, MD, OW

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex NW10 0PW
0203 441 1335, http://bit.ly/2wLDUYb
Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, BA, BE, CL, ET, FF

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Manna Centre

12 Melior Street SE1 3QP
020 7357 9363, http://bit.ly/1lkMogC
Monday-Sunday: 10am-4pm; Open-access day centre open 7 days a week. Services include breakfast & lunch, showers and housing & welfare advice. All services are free. • Breakfast • Lunch • Housing & Welfare Advice – for an in-centre appointment, please speak to a member of staff • Washing Facilities – please ask for a towel • Change of clothing (2nd hand) – The clothing store will be open on a Monday & Wednesday. First 30 people with tickets will be seen, each day. • Housing & Welfare Telephone Helpline 020 7403 1931 - option 1 (Monday to Friday 10am – 1pm) • Mobile phone charging (Monday to Friday) – please ask a member of staff CODES: MH, AH, BA, BS, CL, ET, FF, FC, MS, TS, SF

The Youth Hub

Postal address only: 7, 35-37 Ludgate Hill EC4M 7JN
0203 283 8616, http://bit.ly/1TIocEu
Monday-Friday: 9am-5pm; Central hub connecting teens, young adults, employers, training providers and charities to each other. Their aim is to reduce poverty and increase employment across the UK. Please contact 0203 283 8616. CODES: CA, ET

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road W12 9LN
020 8740 5688, http://bit.ly/2tm3EYf
Monday & Tuesday: 12pm-5pm (job club); Monday-Friday: 5:30pm-6:45pm (free food); Friday: 10am-5pm (counselling for English and Polish speakers by appointment); Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian. CODES: CA, CL, ET, FF, IT, OL

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street N1 8GJ
0203 174 2279, http://bit.ly/25LwiTE
Monday-Friday: 9:30am-5:30pm (open door policy); Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc. CODES: AD, BA, ET, MS, LA

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484