CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797,
Winter shelter:
24 September to 31 March
Monday-Sunday: 6:30pm-8:30am; Monday-Friday: 9am-12pm (9–10.30am for rough sleepers only); Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Warm and welcoming environment to anyone who is homeless. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. Winter shelter referrals via agencies of the 999 Club Gateway Centre. 18+, dry, 25 spaces. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO

Ace of Clubs

St Alphonsus Rd, Clapham SW4 7AS
020 7720 2811,
Monday-Friday: 12pm-3pm; Open-access day centre for homeless, vulnerable & isolated people in Clapham. Lunch, tea, coffee, showers, accredited education, bike club etc. Accredited education courses. CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL

Addiction, Recovery, Community, Hillingdon Service (Arch)

Old Bank House, 64 High Street, Uxbridge UB8 1JP
01895 207777,
Monday, Wednesday, Friday: 9am-5:30pm; Tuesday & Thursday: 9am-7pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C

Assisted Homes CIC

453 High Road, Wood Green N22 8JD
0208 889 1119,
Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, BA, DA, TS, SF

Caritas Anchor House

81 Barking Road, Canning Town E16 4HB
0207 476 6062,
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email CODES: MH, AH, A, AC, BA, CA, C, DA, DW, ET, IT, MD, SF

Colchester Emergency Night Shelter

39-41 Alexandra Road, Colchester, Essex CO3 3DF
01206 549885; 01206 805324,
Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, BA, BS, BE, ET, F, IT, L, TS

Commonside Community Development Trust

New Horizon Centre, South Lodge Avenue, Pollards Hill CR4 1LT
020 8764 9582 x 207
Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Monday, Tuesday, Friday: 8:30am-6:30pm Assistance with link to Merton-based night provision; Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Thursday: 8:30am-6:30pm Assistance with link to Merton-based night provision; Thursday: 11am-1pm Drop-in café area for appointments for advice re eg mental health services, GPs, dentist, DWP/JCP etc; Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Saturday: 8:30am-6:30pm Also free Afro-Caribbean meal at late lunchtime.; Warm room, tea/coffee hot meal and snacks, TV, table tennis, newspapers, chat
Sunday: 8:30am-6:30pm; Sunday: 11:30am-1:30pm Additionally free veggie lunch and chat with local SDA; Commonside Trust runs the New Horizon Centre in Pollards Hill, London Borough of Merton; includes a lunch club for older people and support services for families, socially prescribed patients, volunteering, employability support. CODES: AH, BA, DW, FF, MH, CL, DA, TS, L


Berol House, 25 Ashley Road N17 9LJ
020 7354 9631,
Tuesday: 1:30pm-4pm (phone advice: 020 7402 6750); Wednesday: 10am-12:30pm (phone advice: 020 7402 6750); Tuesday: 10am-12:30pm (Derry House, Penfold St. NW8 8HJ); Wednesday: 10:30am-12:30pm (Church Street Library); Monday-Friday: 9:30am-5:30pm (legal advice:; 020 7354 9631); Immigration legal advice and representation, education and training, ESOL classes and much more for migrants in Westminster and Tottenham. Visit their website for the complete range of classes. CODES: AD, LA, AH, BA, CA, DA, ET, IT, MS

Crash Pad – Youth Shelter

020 7700 2498,
Monday-Sunday: 4pm-9am; Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - CODES: AD, AH, BS, FF, ET, AC, MD, LF

Hackney Recovery Service

110 Mare Street E8 3SG
0300 303 2611,
Monday-Friday: 10am-4pm (assessment sessions at 110 Mare Street); Service for people with problems with drugs. Drop-in, prescribing, community detox, BBV clinics, group work, key working. Self-refer of get your key worker to help you. Out-of-hours, please phone 0808 168 8669. CODES: ET, CA, AH, BA, C, DW, NE

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384,
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS


245 Gray's Inn Road WC1X 8QY
020 7520 8660,
Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, BA, CA, DA, ET, IT, OW, TS

SHP - Camden Recovery Service, Islington Aftercare & Haringey ETE Service

The London Irish Centre, 50-52 Camden Square NW1 9XB
020 7520 8682,
Monday-Friday: 9am-5pm; Supports borough residents who have experienced substance use treatment or are in recovery into education, training and employment. CODES: AH, ET, SF

Siloam Community Services

c/o TSA London, 217a Gordon Road SE15 3RT
020 8695 8873,
Tuesday & Thursday: 10am-2pm (community café and drop-in); Tuesday: 7pm-8pm (free cooked meal); Free meals and drop-in service. Signposting to other agencies for clients with identified support needs. Also emergency meals, food, clothing, toiletries, sleeping bags etc, for clients who need them. CODES: MH, AH, BA, CL, FF, F, TS, SF, OL

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260,
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Connection at St Martin in the Fields

12 Adelaide Street WC2N 4HW
020 7766 5544,
Monday, Tuesday, Thursday, Friday: 9am-1pm; Wednesday: 9am-12:30pm; Saturday: 9am-1pm (invite only); Day and night centre, outreach for rough sleepers, skills training and career advice, activity programmes and specialist support for complex needs. For people aged 16+. Visit website to see their wide range of services. CODES: MH, AH, A, AC, BA, BS, CA, CL, DW, ET, F, FC, IT, MS, MD, OW, SF

The Margins Project

19b Compton Terrace N1 2UN
020 7704 9050,
Monday & Wednesday: 11am-2pm; Showers, clothes, food. Advice on health, housing, money & legal issues. Also therapy, job club & English tuition. CODES: AH, BS, DA, F, LA, C

Treasures Foundation

Treasures Foundation helps female ex-offenders and former addicts with a home and support. By referral only – please contact your key worker. "We provide housing each day, every day". CODES: MH, AH, F

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500,
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

Working Chance

24-27 White Lion St N1 9PD
0207 2781532,
Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers. CODES: AH, AD, BA, C, DA, ET, TS

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484