CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
The Salvation Army (Laurieston Centre)
39 South Portland Street, Glasgow
G5 9JL
0141 429 6533, http://
CODES: AH, A, CC, C, DA, ET, FF, IT, LF, MS, SH, TS
999 Club (Deptford Centre)
21 Deptford Broadway
SE8 4PA
020 8694 5797, https://999club.org
Monday-Friday: 9am-3pm
Day Centre drop-in;
If you are homeless you can visit our drop-in day centre. You can have a shower, hot food, use the phone, computer or WIFI, do your laundry or check your post. Our staff can support you to find a place to stay and access our other services if you need them. We have a women-only space called The Sanctuary.
CODES: AH, CC, BS, CA, ET, IT, L, TS, LA
Baron's Court Project
69 Talgarth Road
W14 9DD
020 7603 5232, http://bit.ly/QCjsF
Monday-Wednesday: 2pm-5pm
(drop-in, showers/laundry and café);
Friday: 12pm-2pm
(women's group);
Friday: 2:30pm-5:30pm
(Green Palm Club for isolated black and minority ethnic people);
Thursday: 2pm-5pm
(life skills);
Tuesday & Thursday: 11am-1:30pm
(advocacy);
Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu).
CODES: AD, IT, LF
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF
Crisis at Christmas
Various addresses
24 December to 28 December
Monday-Sunday: 10am-5pm
(All day centres open);
Paddington Day Centre:
City of Westminster College, Paddington Green, W2 1NB
Pimlico Day Centre:
Pimlico Academy, 36 Lupus Street, SW1V 3AT
Stratford Day Centre:
School 21, Pitchford Street, Stratford, E15 4RZ
From Wednesday 24 December – Sunday 28 December 2025, Crisis is running its annual Crisis at Christmas day centres. Each centre provides: Hot meals and snacks; shower facilities; toiletries; advice, information and support; free international phone calls; healthcare, podiatry and opticians; a salon service offering haircuts, hair styling, beard trims and nail care; computer access, printing and support to get online; creative sessions.
CODES: BS, DT, FF, IT, B, CC
Glass Door Homeless Charity
155a Kings Road, Chelsea
SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm
(Chelsea Methodist Church);
Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am
(please come to the day centre or phone to see if there are vacancies);
Wednesday & Friday: 9am-2pm
(St Augustine's Church);
Monday-Friday: 12pm-3pm
(Ace of Clubs);
Monday-Thursday: 9am-11am
(Vineyard Community Centre);
Tuesday: 12:30pm-3pm
(The Yard, Putney);
Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity.
CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC
Holy Trinity Brompton
Queen's Gate (St Augustine's)
SW7 5LP
020 7590 8248, https://bit.ly/2uXdzpB
Wednesday: 9am-12pm;
Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support.
Appointment only - book on arrival.
Breakfast & clothing available to those with an appointment with one of these services.
CODES: MH, CC, CA, FF, IT, OL, OW, CL
Islington Centre for Refugees & Asylum Seekers
Cross Street Baptist Church, 16 -18 Cross St
N1 2BG
020 7354 9946, http://bit.ly/1RsnF5f
Monday: 11am-4:30pm
Online only;
Tuesday: 11am-4:30pm
Online only;
Wednesday: 11am-4:30pm
Online only;
Wednesday: 11am-2pm
In-person at the centre;
Thursday: 10am-4pm
Online only;
Friday: 1:30pm-3pm
Online only;
Offer online and in-person services
Practical help, education & art classes.
CODES: AD, CL, ET, IT, LF
London Jesus Centre
83 Margaret Street
W1W 8TB
0845 833 3005, http://bit.ly/t1sdo
Monday, Tuesday, Wednesday, Friday: 10:30am-12:30pm
(drop-in, advice);
Monday, Tuesday, Wednesday, Friday: 10am-4:30pm
(refugee/migrant drop-in);
Day centre with IT, citizenship, arts and crafts, life skills and ESOL classes.
CODES: AC, ET, IT
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, https://nhyouthcentre.org.uk
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
Day centre for young people aged 18–24 needing help with homelessness.
Please bring your ID to your first visit, you will need to register at reception.
Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.
CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Providence Row
The Dellow Centre, 82 Wentworth Street
E1 7SA
020 7375 0020, http://bit.ly/1rvpkcW
Monday-Friday: 9am-3:30pm
(needle exchange - closed 12.30–1.30pm);
Monday: 10am-11:30am
(men's group);
Monday: 2pm-3pm
(yoga);
Tuesday: 9:30am-12:30pm
(homeopathy);
Tuesday: 11:30am-12:30pm
(relaxation skills);
Tuesday: 2pm-3:30pm
(women's group);
Wednesday: 11:30am-1pm
(peer support, addictions);
Thursday: 11am-1pm
(art & wellbeing);
Friday: 10am-11:30am
(Breaking Free Online- computer assisted therapy);
Friday: 10am-11:30am
(self-harming support group);
Monday: 1:30pm-3:30pm
(mental health drop-in);
Helps people of all backgrounds to an independent and fulfilled life away from homelessness & exclusion. They address not only users' immediate needs, but also the underlying issues and causes of their homelessness and exclusion. Download the timetable for their learning and wellbeing programme (https://bit.ly/2FXNYor). Most of their facilities are step-free. Services in Romanian and Polish.
CODES: MH, AC, CC, BS, CA, C, DW, ET, FF, IT, NE
Refettorio Felix at St Cuthbert's Centre
The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court
SW5 9EB
020 7835 1389, https://www.refettoriofelix.com
Monday-Friday: 12pm-2pm
(lunch service);
Tuesday-Friday: 12pm-3pm
(Glass Door caseworker – first come, first served);
Monday: 11am-2pm
(Age UK adviser);
Tuesday: 12pm-2pm
(Age UK Lunch Club – reserved seats at regular lunch service);
Wednesday: 12pm-2pm
(NHS nurse);
Tuesday: 12pm-3pm
(RBKC Council drop-in);
Dental health adviser once a month
Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral.
CODES: FF, MH, C, IT, MS, TS
Restart Lives
St Columba’s Church, Pont Street
SW1X 0BD
RESTART Lives, a London-based charity, supports homeless individuals though tailored casework, group programmes and meal services, helping people secure housing, find employment and improve mental and physical wellbeing.
Mon – Thu: individual casework organised by appointment. This sometimes involves attending jobcentres and health appointmets.
Fri: 6:30 – 8:30pm: drop-in centre. Hot meal service, case work and digital inclusion support (e.g. charging phones, using WiFi and occasional resource handouts).
CODES: AD, AH, BE, FA, FF, IT
St Giles' Trust
Georgian House, 64-68 Camberwell Church Street
SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm;
Supports ex-offenders.
CODES: AH, AD, CC, CA, ET, IT, OL
Thames Reach (Camden Spectrum)
Camden Spectrum, 6-8 Greenland Street
NW1 0ND
020 7267 4937, http://bit.ly/KMJ1uF
Monday-Friday: 9:30am-7pm;
Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk
CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF
Thames Reach (Employment Academy)
29 Peckham Road
SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm;
Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info.
CODES: MH, AH, CA, ET, IT, OL, OW, TS
The Connection at St Martin in the Fields
12 Adelaide Street
WC2N 4HW
020 7766 5544, https://www.connection-at-stmartins.org.uk
Monday, Tuesday, Thursday, Friday: 9am-1:30pm
(drop-in);
Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm
(appointment only);
Wednesday: 9am-12:15pm
(women only);
Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc.
CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
The Passage
St Vincent's Centre, Carlisle Place
SW1P 1NL
020 7592 1850, http://passage.org.uk
Monday-Friday: 9am-3:30pm
(closed 12noon – 1pm for lunch);
The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups.
CODES: MH, AH, IT, MS, BS, FA, FF, L
Dr Kershaw’s Hospice
Turf Lane, Royton, Oldham, Greater Manchester
OL2 6EU
0161 624 9984, http://bit.ly/2K062Ob
Monday-Sunday: 9am-9am;
The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients."
CODES: C, MS, B, BS, BE, ET, FF, FC, IT
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
0808 178 2323, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm;
Wednesday: 10am-5pm;
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://www.lhm360.org
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF
The Connect Hub (Simon Community Scotland)
0141 418 6980, https://tinyurl.com/5n7fhxvx
Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations.
For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org
CODES: OL, TS, IT, C, CC, ET, MH, BS, LA
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
0141 286 0065, https://www.themarietrust.org
Monday-Thursday: 10am-5pm
Drop-in;
Friday: 10am-4:30pm
(Drop-in);
We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.
CODES: CC, CA, C, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO
The Salvation Army (East Adam Street)
1 East Adam Street, Edinburgh
EH8 9TF
0131 667 4313, https://tinyurl.com/4p6x979n
Tuesday: 7:30am-8:30am
Men's fellowship (first Tue of month);
Thursday: 10am-2:30pm
Free Debt Advice Service (Call 0131 528 6351 for appointment);
Thursday: 10am-2:30pm
Digital Skills & Employability Workshop;
Thursday: 10am-2:30pm
Toasty Cafe;
Sunday: 10am-12pm
Messy Church (Held around six times a year - Breakfast followed by bible story, crafts and music. FREE. Call for details.);
In the heart of Scotland's capital, Edinburgh City Salvation Army is your local church and community centre where everyone is always assured of a warm welcome!
CODES: ET, FF, SF, BA, IT
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484