The Salvation Army (Laurieston Centre)

CODES: AH, A, CC, C, DA, ET, FF, IT, LF, MS, SH, TS

A Mile in Her Shoes

Monday: 5:30pm-6:30pm (Recovery College, 33 Rushworth St); Wednesday: 4pm-5pm (Employment Academy, 29 Peckham Rd); Friday: 4:30pm-5:15pm (Crisis reception, 66 Commercial Street); Women-only running fitness classes suitable for all abilities, beginners welcome! If you need suitable clothing or shoes (quality, clean & second-hand), please contact run@amileinhershoes.org.uk or 07518 221 613 in advance with your sizes. Led by qualified, insured female volunteers. CODES: MS, LF

Ace of Clubs

Monday-Friday: 9:30am-4:30pm; Monday-Friday: 12pm-2:15pm (Lunch - £1 contribution encouraged); Monday-Thursday: 12pm-2:30pm (Caseworkers: appointment only); Monday, Wednesday, Friday: 9:15am-11:45am (Showers: appointment only); Monday-Friday: 12pm-2:30pm (IT suite); Monday & Thursday: 11:30am-2:30pm (NHS Nurse: appointment only); Wednesday: 11am-2:30pm (NHS Dentist: appointment only); Monday-Friday: 9:30am-4:30pm (Laundry service - £2 per load); Thursday: 9:30am-4:30pm (Every second Thursday: Refugee/Asylum Seekers & Migrant support); We provide safety, food, warmth, clothing, laundry, showers, housing support and someone to talk to. CODES: B, BS, ET, MS, FF, FA, S, TS

Acton Homeless Concern

Monday: 7am-2:30pm; Tuesday-Friday: 8am-2:30pm; ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available. Everyone is welcome - call for more information about specific services. CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH

Addiction Recovery Community (ARC) Hounslow

Monday-Friday: 10am-4pm; Free and confidential service for adult resident in Hounslow, as well as their families and carers, who are experiencing problems associated with the use of drink or drugs. The service helps people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Referral only - phone in, or use referral form on website. CODES: A, DW, MS

Addiction, Recovery, Community, Hillingdon Service (Arch)

Monday-Friday: 9am-5pm; Free and confidential service for young people and adults who live or are registered with a GP in Hillingdon and want to deal with their alcohol or drug difficulties, and associated emotional or mental health issues. Assessment and tailored recovery plans, detox, specialist treatment, advice and info, one-to-one and group therapy, peer support, men's and women's groups, evening and weekend social drop-in and activities etc. Self refer by phone or ask your key worker to help you. CODES: NE, AH, CA, LF, C, MS, DW

AKT

akt exists to give 16–25-year-olds who are LGBTIQA+ and at risk of, or experiencing homelessness or a hostile living environment, the support they need to thrive. akt can support your housing, mental health, finance and health needs. Visit the website to make a referral. CODES: MH, SH, AH, MS

Al-Hasaniya Moroccan Women's Centre

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, CC, CA, ET, MS

All East

Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info. CODES: C, MS, SH

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Brandon Centre

Monday-Thursday: 10:30am-5:30pm (Advice line); Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk CODES: SH, MS, C, MH, AD

Bridges

Saturday: 8am-11:30am (cooked breakfast 9–11am) ; Monday: 10am-2pm; Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence. CODES: CC, BS, CL, FF, MS, OL

C4WS Lunch Club

Wednesday: 10:45am-1pm; Services include soup, hot drinks & snacks, hot showers, drop-in medical and casework support. CODES: BS, FF, MS

Camden Health Improvement Practice (Hampstead Road)

Monday, Wednesday, Thursday: 9am-12:30pm; Tuesday: 10:30am-1pm; Friday: 9am-5pm Closed 12.30pm-1.30pm; For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. CODES: MH, CC, BS, CL, DT, FC, MS, NE, OL

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS

CGL - Camden Community Drugs Service (Camden)

Tuesday, Wednesday, Friday: 9:30am-5pm; Monday & Thursday: 9:30am-8pm; Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment. CODES: AH, AD, CC, C, DW, MS, NE, OL, LA

CGL - New Direction

Monday, Wednesday, Thursday, Friday: 9am-5pm (open access); Tuesday: 9am-1pm Self-referral/open access; Integrated treatment for adults who have a problem with drug and alcohol use. Nurses, keyworkers, doctors and counsellors, plus a peer mentor programme. Gender-specific services. Complementary health services. NA, CA and SMART groups. For assessment, attend an open-access session. Accept referrals by phone or email on ND.Referrals@cgl.org.uk Support for families and carers is available. Email: lewisham.carers@cgl.org.uk. CODES: A, C, DW, ET, MS, NE, OW

Change, Grow, Live Reset (Tower Hamlets)

Monday, Thursday, Friday: 10am-4pm; Tuesday: 10am-7pm; Wednesday: 12:30pm-7pm; Wednesday: 12:30pm-7pm; Treatment and Recovery Service for people affected by substance misuse. CODES: A, DW, MS

CLASH Archway Centre (Central London Action on Sexual Health)

Thursday: 12pm-3pm (SHOC clinic for sex workers of all genders); CLASH provides free and confidential sexual health outreach services for sex workers, homeless people, substance users, Black Asian and Minority Ethnic people and men who have sex with men living or working in Camden and Islington. The outreach service includes one-to-one advice, health promotion & sexual health screening. CODES: SH, MS

CLASH Mortimer Market Centre (Central London Action on Sexual Health)

Monday: 9am-12pm (CLASH clinic for sex workers of all genders); Friday: 9am-12pm (CLASH clinic for female identifying genders); CLASH provides free and confidential sexual health outreach services for sex workers, homeless people, substance users, Black Asian and Minority Ethnic people and men who have sex with men living or working in Camden and Islington. The outreach service includes one-to-one advice, health promotion & sexual health screening. CODES: MS, SH

Clean Break

Inspirational theatre company working with women whose lives have been affected by the criminal justice system. Free courses in acting, writing, singing and recording. The Women's Space will be for women offenders and women at risk of offending due to drug or alcohol use or mental health needs. CODES: MH, A, DW, ET, C, MS, CC

Coordinate My Care

Monday-Friday: 9am-5pm; You will only join the CMC service and have a CMC plan once you have given your consent. An urgent care plan will list your wishes and care preferences, and includes practical information (where you keep medicines, or who to contact in an emergency, for example). Your wishes will then be shared with the people and places giving you medical services. Phone or email coordinatemycare@nhs.net CODES: AD, MS

Crisis Skylight (Brent)

Monday-Friday: 10am-1pm (drop-in); Monday-Friday: 10am-4pm (phone line open); The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation. CODES: BS, CA, FF, MS, S, TS

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Equalities National Council

Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, CC, ET, MS

Great Chapel Street Medical Centre

Monday, Tuesday, Thursday: 10am-12:30pm (doctor); Monday-Friday: 2pm-4:30pm (doctor); Monday & Friday: 10am-12:30pm (alcohol & mental health nurse); Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse); Monday: 10am-12pm (counselling drop-in; appointment at other times); Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times); Friday: 9am-12:30pm (podiatry); Tuesday & Thursday: 10am-5pm (dental service); Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm CODES: MH, AH, AD, A, C, DW, FC, MS

Greenlight Medical Van

Wednesday: 7:30pm-10pm (alt weeks, nr Tottenham Ct Rd station and NLAH, N16); Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations); Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12); Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station); Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham); Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate) ; Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers. CODES: AD, MS

Greenwich Homeless Project

Monday & Friday: 9am-1pm; Wednesday: 9am-3pm; Monday-Sunday: 7pm-8:30am (Winter Shelter runs October til March); Day centre open year-round excluding public holidays. For those experiencing or at risk of homelessness. Service includes: hot breakfast, lunch, access to showers, laundry, casework, health support and wellbeing activities. From the end of October until end of March each year Greenwich Homeless Project (GHP) runs a night shelter, 7pm – 8.30am. See the website: greenwichhomelessproject.org.uk Referral by agreed partner agencies must be confirmed by GHP Caseworker. 18+, mixed, 13 places. CODES: AD, BS, CA, CC, FF, L, MS

Groundswell

Groundswell is a homeless health charity specialising in peer support, advocacy and working with clients to create positive change in their lives. Groundswell offers peer led learning and development training and support, as well as a homeless health peer advocacy programme (HHPA). Peer advocates can help you navigate healthcare settings and access the support you need. For more information visit the website or email: HHPA@groundswell.org.uk CODES: MH, OW, MS, ET

GUYS@Mary's

Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form. CODES: AD, MS, OW, SH

Haven (Paddington)

Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. CODES: C, MS

Haven (Whitechapel)

Monday-Sunday: 9am-9am; Counselling and medical services for people who have been sexually assaulted. Screening for STIs, pregnancy testing and emergency contraception. Specialist workers for 13- to 18-year-olds and Asian women. For urgent advice/appointments: 020 3299 6900. CODES: C, MS

Health E1

Monday-Friday: 9am-5pm (clinics start at 9am and 2pm); Monday, Thursday, Friday: 2pm-3:30pm (drop-in mental health clinic); Monday-Friday: 2pm-3:30pm (substance misuse drop-in); Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in. CODES: MH, CC, DW, MS, NE, SH

Iraqi Community Association

Monday-Friday: 10am-5:30pm (Thursday phone only); Advice & info for Iraqi & Arab communities. Support & guidance for young people. Day centre for older people. Cultural & social activities. CODES: AH, CC, MS, LA, LF

JCT

Monday-Friday: 8am-1pm Services: Showers (Booked in advance) also emergency showers. Takeaway Food:; JCT - Joining Communities Together To book an appointment, contact us on: 07719828267 JCT is a registered charity running services for people experiencing and facing homelessness in London and the Midlands. Our vision is to join communities together by bridging the gap between the crisis someone finds themselves in and the journey towards a place to call home. Casework support around housing, benefits, immigration, Health & Wellbeing Ladies group, sit in breakfast, (To be booked in advance). Alternatively, you can meet us during the Chalk Farm Salvation Army meal on Monday & Wednesday evening between 6pm till 8pm to see us and book an appointment. CODES: BS, CC, AH, MS, MH, FF, LA, TS

Love to the Nations Ministry

Wednesday: 7pm-7:30pm (hot drinks and sandwiches, Charing X); Sunday: 4pm-4:30pm (alt weeks, Charing X - phone); Meals, toiletries, clothes, sleeping bags. CODES: FF, MS

Marylebone Centre (Church Army)

Monday-Thursday: 9:30am-1:30pm (rough sleepers' drop-in); Monday: 10:30am-11:30am (drama); Monday: 1:30pm-3:30pm (M’lebone Proj newsletter); Tuesday: 10am-12pm (open access; clothing for rough sleepers only); Tuesday & Friday: 1:30pm-3:30pm (healthy eating; kitchen skills); Wednesday: 8am-9am (running club); Wednesday: 9am-12pm (Women into Work 1:1; advice); Wednesday: 1:30pm-3:30pm (Women into Work group); Thursday: 9am-3pm (life coaching 1:1); Thursday & Friday: 1:30pm-3:30pm (Westminster Adul Education Service – IT, reading, writing); Friday: 10am-12pm (ESOL for beginners) ; Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre. CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF

New Horizon Youth Centre

Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; Day centre for young people aged 18–24 needing help with homelessness. Please bring your ID to your first visit, you will need to register at reception. Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama. CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS

Newham Transitional Practice

Monday-Friday: 8am-6:30pm; GP surgeries, practice nurses and homeless outreach nurses for those living in Newham. Outreach nurses: 07939 979198 or 07956 283748. CODES: MS, OW

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

North London Action for the Homeless

Monday: 12pm-1:30pm During Covid-19 pandemic all food is take-away.; Wednesday: 7pm-8:30pm During Covid-19 pandemic all food is take-away.; Free three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Visits from Health Access Worker. East European outreach workers. CODES: CL, FF, MS, OL

Olallo Services

Care and support for rough sleepers suffering from tuberculosis. CODES: MS

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, CC, CA, C, IT, MS, OW, SH

Praed Street Project

Monday, Tuesday, Thursday: 9am-6:30pm; Friday: 9am-4:30pm; Wednesday: 12pm-4pm; Outreach for women who work in the sex industry, on the streets and in working flats. Clinic-based STD services Monday to Friday. Advice on sexual health, support and info on sex work, the law, drugs, housing, HIV, self-defence/ safety, and to meet other women. Drop in or phone. Clinics by appointment. Outreach at your flat or sauna: 020 3312 1549. CODES: DW, MS, LA

Quaker Homeless Action/Quaker Open Christmas

Winter Shelter:
23 December to 30 December
Monday: 3pm-9am; Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.; Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre); Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields); Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm); Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies. CODES: AH, AD, A, AC, B, CC, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF

Redbridge Assessment Centre

Sunday-Thursday: 7:30am-8:45am; Friday & Saturday: 7:30pm-9:15am; Monday-Friday: 9:30am-5pm (office hours); Services only for people staying at the shelter. Some classes for residents and ex-residents only - ring first. Referral only from Redbridge Housing Team. CODES: AH, A, AC, BS, BE, CL, DW, ET, IT, LS, MS, LF

Refettorio Felix at St Cuthbert's Centre

Monday-Friday: 12pm-2pm (lunch service); Tuesday-Friday: 12pm-3pm (Glass Door caseworker – first come, first served); Monday: 11am-2pm (Age UK adviser); Tuesday: 12pm-2pm (Age UK Lunch Club – reserved seats at regular lunch service); Wednesday: 12pm-2pm (NHS nurse); Tuesday: 12pm-3pm (RBKC Council drop-in); Dental health adviser once a month Community Counselling Psychotherapy Service (CCPS): CCPS provides free face-to-face individual counselling and psychotherapy. This is available through internal referral. CODES: FF, MH, C, IT, MS, TS

Reset Recovery Support Service (RRSS)

Monday & Thursday: 10am-4pm; Tuesday: 10am-7:30pm; Wednesday: 12pm-7pm; Friday: 10am-8pm; Saturday & Sunday: 11am-4pm; Group therapy service for people affected by substance misuse. CODES: A, DW, MS

Reset Treatment Service (RTS)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 12:30pm-4pm; Medical & complex risks appointments for people affected by substance misuse. CODES: AC, DW, MS

RHEST (Regional Homeless Engagement with Substance Treatment)

This service is aimed at improving access to drug and alcohol treatment for people who sleep rough. The RhEST team at Phoenix Futures assertively engages with referrals through outreach and in-reach. It operates across all London boroughs. It delivers time-limited interventions that improve access to services. It will assess barriers to drug and alcohol treatment for each individual and collaborates with a range of agencies to improve outcomes. You can make a self-referral if you are experiencing homelessness, are over 18 and you are willing to engage with the service. Referral form: https://tinyurl.com/4kf52zrz CODES: A, S, MS, OW

Royal Connections

Sunday: 4pm-6pm (hot meal on 4th Sunday of the month); Christian charity dedicated to helping people who need help. Works with other local organisations. CODES: AH, B, CA, DT, ET, FF, MS, LA

Soho NHS Walk-In Centre

Monday-Friday: 8am-8pm; Saturday & Sunday: 10am-8pm (and Bank Holidays - closed on Christmas Day); Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests. Closed since Covid-19 pandemic. Visit 111 online for any health concerns. CODES: MS, SH

Solace

Monday-Friday: 10am-4pm; Tuesday: 6pm-8pm; Solace provides safe refuge and move-on accommodation to hundreds of women and children made homeless through domestic or sexual abuse. Support is provided to ensure women and children are safe and their core needs are met in relation to finances and welfare benefits, housing, legal matters, immigration issues, health, education, training and employment. CODES: AH, CA, C, FA, LA, MS, TS

Southwark Day Centre for Asylum Seekers

Tuesday: 12:30pm-5pm (drop-in - lunch, advice, creche, ESOL, gardening, wellbeing); Wednesday: 11am-2:45pm (Baptist Ch, 121 Peckham Pk Rd, ​SE15 6SX); Thursday: 1pm-5pm (​St Mary Newington, Kennington Pk Rd, SE11 4JH); Drop-in centre for asylum seekers and refugees. Advice on housing, health, education, training and employment. Gardening club. Group therapy. CODES: MH, AH, CL, ET, FF, MS, LF

St Luke's Service - Barking & Dagenham (CGL)

Monday: 10am-12am (appointments 5–7pm); Tuesday & Friday: 2pm-4pm; Thursday: 5pm-7pm (appointments); Counselling, support and information for drug users aged 19+. Group work. Complementary therapies. Drop in or phone, or refer yourself at stlukes@cgl.org.uk. CODES: C, DW, MS

St Mungo's (was Broadway Day Centre)

Monday: 10am-12pm (nurse & podiatry services); Wednesday & Friday: 10:30am-12pm (rough sleeper service); Wednesday: 10am-12pm (optician and once a month Hep C clinic); Thursday: 10am-12pm (nurse); Friday: 10am-12pm (acupuncture); The service has changed. Health services are available on a drop-in basis, as is access to the local outreach team. The recovery college offers courses such as music, art, IT, chi gung, script writing and Hearing Voices. Please call 020 8735 5833 for information on the prospectus. CODES: MH, AC, CL, ET, FC, MS, MD, OW

Streets2Homes

Monday-Friday: 8:45am-2pm (day centre - breakfast from 8.45); Monday-Friday: 9am-5pm (appointments); Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info. CODES: AH, AD, CL, MS, OL, BS

Swerve

Monday-Friday: 12pm-4pm; SWERVE welcomes anyone struggling with substance use to drop in—no appointment needed—between 12pm and 4pm, Monday to Friday. Come for a coffee, a chat and any brief support or intervention you may need. NSP services on offer, as well as other harm reduction equipment and practical advice. Many of the SWERVE team has faced similar challenges themselves. This is a friendly, caring and non-judgmental space where you will always be met with warmth and understanding. CODES: A, DW, MS

Thames Reach (Camden Spectrum)

Monday-Friday: 9:30am-7pm; Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF

The Connection at St Martin in the Fields

Monday, Tuesday, Thursday, Friday: 9am-1:30pm (drop-in); Monday, Tuesday, Thursday, Friday: 1:30pm-4:30pm (appointment only); Wednesday: 9am-12:15pm (women only); Provides short- and long-term support to people affected by homelessness, substance abuse, mental health, etc. CODES: MH, AH, A, AC, CC, BS, CA, CL, DW, ET, FC, IT, MS, MD, OW, SF

The Doctor Hickey Surgery

Monday-Friday: 10am-12:30pm; Monday, Tuesday, Thursday, Friday: 2pm-4pm; Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999. CODES: MH, A, C, DW, FC, MS, SH

The Manna Centre

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers); Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging); Monday, Wednesday, Friday: 9am-12pm (Nurse); Monday: 10am-10:45am (clothing store by ticket only); Monday-Thursday: 10am-10:45am (computers); Tuesday: 10am-11:30am (mental health); Tuesday: 10am-1pm (chiropodist, every second week); Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1)); Please note this service is only available on a Monday and for those looking for accommodation only. CODES: MH, BS, FF, MS, TS, SF, FA, L, IT

The Passage

Monday-Friday: 9am-3:30pm (closed 12noon – 1pm for lunch); The Passage runs a modern Resource Centre, four accommodation projects, outreach services, health services, homelessness prevention schemes and a modern slavery support programme. Services include: Initial assessment and advice; Showers, toilets and laundry; Breakfast and lunch service; Benefits advice; Housing advice; Mental health support; Access to Nurses and GPs; Education and employment training; Welfare rights advice; Support groups. CODES: MH, AH, IT, MS, BS, FA, FF, L

The People's Recovery Project

Thursday: 2pm-5pm (last Thursday of the month); A monthly drop-in for people who have experience of homelessness and addiction and want to consider recovery. The People’s Recovery Project is a community that understands the experience of homelessness and addiction and wants to help you if you feel stuck. CODES: MS

The Soup Kitchen @ AIC

Monday & Tuesday: 11:30am-12:30pm Hot food, lunch; Thursday-Saturday: 11:30am-12:30pm Hot food, lunch; Providing 120+ meals a day, six days a week at the American International Church. A consultation room allows for regular visits by mental health professionals, dentists, doctors and more. CODES: FF, DW, DT, MS

The Tricky Period - for free period products

TOGETHER WE ARE WORKING - TO END PERIOD POVERTY Tricky Period is a grassroots group collaborating with local libraries, stations and other welcoming community spaces to provide period products to those - experiencing homelessness and poverty. Free period products - check online for the many pick-up points across London. Islington, Camden, King's Cross, Haringey & All Streets Kitchen Tables across London. Where: trickyperiod.com/pick-up-points/ Social media group: facebook.com/TheTrickyPeriod/?ref=page_internal CODES: MS

The Welcome Project

Tuesday & Thursday: 10am-3pm; Wednesday: 9am-1:30pm ; Monday: 10am-3pm (appointments only); Friday: 9am-3pm; Drop-in service for homeless people, particularly rough sleepers. Support work, nurse-led clinic, counselling, ESOL & other educational sessions that support independent living. Allotment, gardening, exercise and therapeutic massage also available. Referral through Streetlink only. CODES: ET, MS, LF

Veterans Aid

Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, CC, CA, CL, C, DW, ET, MS, OL, OW, LA

Vision Care (London sites)

Monday & Wednesday: 2pm-6pm (at Crisis Skylight); Wednesday: 10am-12:30pm (W London Day Centre, 134–136 Seymour Pl); Friday: 10am-2pm (Broadway Centre, 13 Market Lane); Free sight tests and spectacles. CODES: MS

Wandsworth Community Drug and Alcohol Service (WCDAS)

Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

WDP - Westminster Drug Project

Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Webber Street (London City Mission)

Monday-Wednesday: 9am-12pm; Saturday: 9am-12pm; List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free. CODES: MH, BS, CL, MS, OL, LF

A guide to end of life services (Marie Curie)

You can search for local services using their online directory or ring the support line. CODES: MS

At A Loss

'One stop shop' website for finding specific and local bereavement support. If you are grieving for someone, visit the site. CODES: MS

British Pregnancy Advisory Service

Monday-Sunday: 9am-9am; Emergency contraception and termination advice. Calls to the Actionline (available 24/7) will be charged at a local rate. CODES: C, MS

Brook

Monday-Friday: 9am-5pm; Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424. CODES: MS, SH, LA

Dr Kershaw’s Hospice

Monday-Sunday: 9am-9am; The UK's first 'homeless-friendly' hospice. 24-hour helpline: 0161 785 5635. "Dr Kershaw’s Hospice provides specialist palliative care for adults with non-curable, life-limiting illnesses in a peaceful and homely environment. Our healthcare focuses on relieving and preventing the suffering of patients." CODES: C, MS, B, BS, BE, ET, FF, FC, IT

Galop

Monday & Tuesday: 9:15am-8pm; Wednesday-Friday: 9:15am-4:30pm; Monday-Friday: 1pm-2pm (helpline closed for lunch); The LGBT+ anti-violence charity. Offers support for LGBTQ+ people experiencing hate crime, sexual violence or transphobia. Online Galop chatbot available on website 24/7. CODES: LA, C, MS, AD, TS, S

Marie Curie Support Line

Monday-Friday: 11am-6pm (support line); Saturday: 11am-5pm (support line); Monday-Friday: 10am-4pm (information and support nurse); Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation. CODES: AD, MS

Marie Stopes International

Very informative website and helpline for emergency contraception and termination advice. CODES: C, MS

One in Four

Monday-Thursday: 9am-9pm; Friday: 9am-6pm; Saturday: 10am-5pm; Support and resources for people who have experienced sexual abuse and/or sexual violence. Useful info about coping with flashbacks and panic attacks. Phone or email admin@oneinfour.org.uk, CODES: MH, C, MS

POhWER

Monday-Friday: 8am-6pm; If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. CODES: AD, C, MS

Rape Crisis (England & Wales)

Monday-Sunday: 12pm-2:30pm; Monday-Sunday: 7pm-9:30pm; Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. CODES: AD, C, MS, SH, LA

Respond

Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Sexual Health Helpline

Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc. CODES: C, MS, SH

YMCA

Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details. CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW

Barnardo's (Safer Choices)

Monday-Friday: 9am-5pm; Mon - Fri 9am-5pm Confidential crisis service for people under 18. Phone the helpline or email SaferChoices@barnardos.org.uk CODES: AD, A, C, DW, MS, OW

Crisis Skylight (Edinburgh)

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm; Tuesday: 12:30pm-3:30pm; We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: ET, IT, LF, TS, MH, MS, CA

Edinburgh City Youth Cafe

Monday, Wednesday: 6pm-10pm (13–21 year olds); Friday: 6pm-9pm (under 18s); Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info CODES: MH, AH, A, C, DA, DW, ET, MS

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm; Wednesday: 10am-5pm; 'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more. CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A

Glasgow Access Hub (Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in; Wednesday: 10am-5pm drop-in; 'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7) CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A

Glasgow City Mission

Monday-Friday: 10am-8pm Drop-in; Monday-Friday: 1pm-2pm Lunch; Monday-Friday: 6:30pm-8pm Dinner; Monday & Wednesday: 2pm-4pm Various project workers; We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money. CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC

Glasgow Dental Hospital

Monday-Friday: 8:30am-4:30pm; This is not a walk-in facility and access is by appointment only in daytime, and via NHS 24 in the evenings by dialling 111. CODES: MS, DT

Hunter Street Complex Needs Service

Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service. CODES: A, DW, LA, MS, MH, SH, SF

Keymoves (Four Square)

Monday-Sunday: 12am-12am (staffed 24/7); 24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs. CODES: MS, OL, CL, DA, CC, AD, AH

NHS Inform

Online health information service. CODES: MS, MH

NHS Lothian Emergency Dental Care

Monday-Friday: 9am-6pm; Dental care for patients who are not registered with a dentist. Call: 0131 537 8801 or 0131 537 8802 If you are registered with a dentist, please contact your own surgery for advice or to arrange treatment. After 6pm, call NHS 24 on 111. CODES: MS, DT

Quarriers ('What If' Project for Men)

Monday-Sunday: 12am-12am (24hour support); Supports young men (18-25) with complex needs wherever they are - hospital, prison, B&B or other homeless accommodation. They don't exclude or give up on anyone. Young people receive housing support and therapeutic support (i.e. emotional support, access to counselling etc). CODES: MH, AD, A, C, DW, MS, OW

Quarriers ('What If' Project for Women)

Monday-Sunday: 12am-12am (24hour support); Supports young women (18-25) with complex needs wherever they are - hospital, prison, B&B and other homeless accommodation. They don't exclude or give up on anyone. CODES: MH, AH, AD, A, C, DW, MS, OW

Safe Consumption Glasgow

We provide a clean and safe environment for people to inject drugs, and exchange needles. Staffed by volunteers trained in overdose prevention and interventions. Naxalone available for overdoses. CODES: DW, MS

SAY Women Accommodation Project

Monday-Friday: 9:30am-9:30pm; 24-hr emergency on-call service. Support drop-in, helpline and accommodation for women aged 16?25 who are homeless or threatened with homelessness and are survivors of child sexual abuse, rape or sexual abuse. Step-free with lift access. CODES: AH, C, MS

Substance Misuse Centre (Spittal Street)

Monday-Friday: 9am-4:30pm (drop-in); Monday, Tuesday, Friday: 12:30pm-4:30pm (clinic & needle exchange); Thursday: 10:30am-4:30pm (clinic & needle exchange); Tuesday: 9am-3:30pm (dentist); Tuesday: 1pm-4pm (drop-in / methadone info); Wednesday: 12:30pm-3:30pm (clinic); Thursday: 10:30am-1:30pm (wounds clinic); Thursday: 2pm-4pm (womens drop-in); Friday: 1pm-3pm (dentist); Drug and alcohol misuse centre with a range of services, from Dental care to wound clinic. Please call for more information CODES: A, C, DW, FC, MH, MS, NE

Talbot Association (Riverside Project)

Support and accommodation for men and women (18+) with mental health and/or alcohol issues. CODES: MH, AH, A, MS

The Access Place - Leith

Thursday: 9:45am-3pm; Dental care for people experiencing homelessness. Advice, emergency treatment and routine care provided in a relaxed and friendly environment. Please note, drop-in appointments are first-come first served. If the Spittal Street or Leith Clinics are full/closed, please visit Chalmers Dental Centre (EH3 9EW) or phone 0131 537 8801/8802 if you have an urgent dental problem. CODES: MS

The Access Place - South Gray's

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm); Tuesday: 10am-5pm (closed 1pm-2pm); GP surgery specialising in the complex needs of those experiencing homelessness. Register online or on phone. Please note, we open at 10am on Tuesday. CODES: MH, AD, MS, SF

The Access Place - Spittal St

Monday-Wednesday: 12:30pm-4pm; Advice, emergency treatment and routine care provided in a relaxed and friendly environment – for anyone who is drug dependent or registered homeless and who has difficulty accessing dental care. If the Spittal Street or Leith Clinics are full/closed, please visit Chalmers Dental Centre (EH3 9EW) or phone 0131 537 8801/8802 if you have an urgent dental problem. CODES: DT, MS

The Salvation Army (Wallace of Campsie House)

Monday-Sunday: 9am-9pm (staff on duty 24/7); Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months. CODES: MH, AH, AD, CC, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS

The Sandyford

Monday-Friday: 8:45am-4pm (closed 12:30-1:00pm for lunch); Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. CODES: AD, C, MS, MH, OL

Turning Point Scotland (Alcohol & Drug Crisis)

Monday-Sunday: 12am-12am (open 24 hours); Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision. CODES: A, C, DW, MS, NE, SH, SF, OL

Turning Point Scotland (Alcohol & Drug Recovery)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, MS, NE, SF, OL

Turning Point Scotland (North East Recovery Hub Edinburgh)

Monday & Wednesday: 9am-5pm; Tuesday & Thursday: 9am-8pm; Friday: 9am-4:30pm; Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information. CODES: A, C, DW, MS, NE, SH, SF