CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

722 Young People Service

722 Leytonstone High Road, Leytonstone E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, BA, DW, NE, OL

999 Club (Deptford Centre)

21 Deptford Broadway SE8 4PA
020 8694 5797, http://bit.ly/2gObZ4B
Monday-Friday: 9am-12pm serving food and providing access to a shower.; Tuesday: 9am-12pm (mental health professionals); Wednesday: 9am-12pm (GP & signposting); Thursday: 9am-12pm (nurse practitioner); Monday-Friday: 1pm-4pm serving food and providing access to a shower.; Warm and welcoming environment to anyone who is homeless. Day centre every weekday from 9am-12pm and 1pm-4pm serving food and providing access to a shower. Learn new skills, find work and housing and reconnect to family and friends. Open-access sessions where people can access specialist advice on housing and benefits. Learning and activities programme and specialist healthcare services. CODES: MH, AH, AD, A, AC, B, BA, BS, CA, ET, FC, IT, L, MS, TS, LA, EO, F

Al-Hasaniya Moroccan Women's Centre

Bays 4 and 5, Trellick Tower, Golborne Road W10 5PL
020 8969 2292, http://bit.ly/1z7fSPS

Monday-Friday: 9:30am-5pm; Friday: 10am-12pm (drop-in); Sunday: 12pm-4pm 1st Sunday of month - drop-in for isolated Arabic-speaking men aged 55+); Advice and assistance for Moroccan and Arabic-speaking women and their families on benefits, housing, homelessness, domestic violence, health and mental health. For mental health support in Arabic, please book in advance. Outreach support to the elderly. ESOL classes with free creche for women returners. Some projects are borough-restricted, so contact them for more information. CODES: MH, AH, AD, BA, CA, ET, MS

Albert Kennedy Trust (London)

Unit 203, Hatton Square Business Centre, 16/16a Baldwins Gardens EC1N 7RJ
020 7831 6562, https://bit.ly/2Re6hXZ
Monday-Friday: 10am-4:30pm; Supports LGBT 16-25-year-olds who are homeless or living in a hostile or violent environment because they have come out as lesbian, gay, bisexual or trans to their parents or care giver. CODES: AH, AD, BA, DA, ET, TS

Alone in London (Depaul)

Endeavour Centre, Sherborne House, 34 Decima Street SE1 4QQ
020 7278 4224, http://bit.ly/VuJ5n9
Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Asha Projects

13 Shrubbery Road SW16 2AS
020 8696 0023, http://bit.ly/10ke1gi
Monday-Friday: 9am-6pm; Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment. CODES: AH, AD, OL, LA

Ashiana Network

Oceanair House, 750-760 High Road E11 3BB
020 8539 0427, http://bit.ly/1lBGCaq
Monday-Friday: 9:30am-5pm (closed midday-1pm); Ashiana provides advice, support and safe housing for South Asian, Turkish and Iranian women experiencing domestic violence. In an emergency, please call 999. CODES: AH, AD, C, OW

Aziziye Mosque

117-119 Stoke Newington Road N16 8BU
020 7254 0046, https://bit.ly/2O1x7Rn
Monday-Sunday: 11am-11pm; Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages. CODES: AH, AD, BA, C

Baron's Court Project

69 Talgarth Road W14 9DD
020 7603 5232, http://bit.ly/QCjsF
Monday-Wednesday: 2pm-5pm (drop-in, showers/laundry and café); Friday: 12pm-2pm (women's group); Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people); Thursday: 2pm-5pm (life skills); Tuesday & Thursday: 11am-1:30pm (advocacy); Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu). CODES: AD, IT, LF

Brandon Centre

26 Prince of Wales Road NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm (Advice line); Contraception & sexual health advice for under 25s. 020 7267 4792 or text 07451 288524 or email contraception@brandoncentre.org.uk CODES: SH, MS, C, MH, AD

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham N17 6RA
020 8808 6550, http://bit.ly/2I9zBxc
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details. CODES: OL, DW, F, AD

Brixton Advice Centre

167 Railton Road SE24 OLU
020 7733 7554, http://bit.ly/9Q6Xk
Monday-Thursday: 10am-3pm (call into reception); Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services. CODES: AH, AD, BA, DA, ET, LA

Cardboard Citizens

77a Greenfield Road E1 6QR
020 7377 8948, http://bit.ly/niiZB
Monday-Friday: 10am-6pm; "theatre at its funniest, blackest, most daring and challenging best" - British Theatre Guide. Workshops at Crisis Skylight and hostels around London. Theatre, dance and music workshops. Individual support for workshop participants. Many online activities. CODES: AH, AD, CA, C, ET, MD, LF

Cardinal Hume Centre

3-7 Arneway St, Horseferry Rd SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park N4 3AG
020 7281 5200, http://bit.ly/1L1wPnp
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed. CODES: AD, BS, BE, CL, FF, F, IT, L, OL

CAYSH

Croydon Turnaround Centre, 2 Whitgift Street, Croydon CR0 1FL
0208 683 0227, http://bit.ly/VoDrGB
Monday-Friday: 10am-5pm (under 21s) ; Monday-Friday: 9:30am-4:45pm (22+, Taberner House); Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House. CODES: AH, AD, C

Centrepoint

Central House, 25 Camperdown Street E1 8DZ
0808 800 0661, https://centrepoint.org.uk/youth-homelessness/get-help-now/
A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town NW1 9NN
020 7485 2722, http://bit.ly/2k0nWVR
Tuesday, Wednesday, Friday: 9:30am-5pm; Monday & Thursday: 9:30am-8pm; Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment. CODES: AH, AD, BA, C, DW, MS, NE, OL, LA

Churches Foodbank (Newham)

020 8555 9880; 020 8534 1164, http://bit.ly/1Q7JojB
Tuesday: 9am-11am (St Paul & St James, Maryland Rd, Stratford, E15 1JL); Thursday: 1pm-3pm (Woodgrange Baptist Ch, Romford Rd, E7 8AA); All applications for food must be accompanied by a referral from an independent agent (e.g. a doctor, a social worker or support worker, a school or nursery, a Job Centre). CODES: AD, BS, FF, F

Coordinate My Care

The Royal Marsden NHS Foundation Trust, Fulham Road SW3 6JJ
020 7811 8513, http://bit.ly/2XDmiti
Monday-Friday: 9am-5pm; You will only join the CMC service and have a CMC plan once you have given your consent. An urgent care plan will list your wishes and care preferences, and includes practical information (where you keep medicines, or who to contact in an emergency, for example). Your wishes will then be shared with the people and places giving you medical services. Phone or email coordinatemycare@nhs.net CODES: AD, MS

Crash Pad – Youth Shelter

020 7700 2498, http://bit.ly/2I7Izef
Monday-Sunday: 4pm-9am; Islington-based shelter for people 18-23 with low support needs. 12 bed spaces, separate room for females. Shelter has no Wifi, Playstations, Xboxes or telephone. For referral, please phone or email Momodou Mboge - momodou.piliontrust@gmail.com CODES: AD, AH, BS, FF, ET, AC, MD, LF

Crisis Christmas

66 Commercial Street E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm; Tuesday-Sunday: 9am-9pm; Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB). CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS

Depaul

London
0207 939 1220, http://bit.ly/2V8j1Wv
Monday-Sunday: 9am-5pm; Safe emergency accommodation for homeless young people (16-25) in the homes of approved volunteers. Check the website for the nearest scheme. Call 0207 278 4224 for mental health support and housing advice. Free counselling service for young people aged 11 to 25. CODES: AH, AD, MH, DA

Divine Rescue

Thurlow Lodge, 1 Thurlow Street SE17 2US
020 3489 1765, http://bit.ly/1o9EBNA
Monday-Friday: 9am-4pm; Work with homeless people and people with substance abuse issues. Help with hospital visits and bereavement, and support with detox. Their Christian mission is to touch and change lives one at a time. CODES: AH, AD, BA, CL, C, ET, FF, OW

Doctors of the World (Praxis)

Praxis, Pott Street, Bethnal Green E2 0EF
0808 1647 686 (freephone), https://bit.ly/2OAZG9w
Monday-Friday: 10am-12pm (advice line); Info, advice to help vulnerable people access NHS and other services. Basic healthcare and advocacy for people who have problems accessing healthcare. Closed on Bank Holidays. CODES: AD, MS

East European Advice Centre

Room 18, The Polish Centre, 238-246 King Street W6 9LP
020 8741 1288, http://bit.ly/1qCIihS
Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226); Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first. CODES: AH, AD, OW, LA

Emmaus South Lambeth Community

9a Knights Hill, West Norwood SE27 0DB
0300 123 2001, http://bit.ly/2RGLde1
Monday, Tuesday, Wednesday, Friday: 9:30am-5pm; Thursday: 10am-5pm; Accommodation for people aged 18+ with low support needs who are willing to work full time as volunteers in Emmaus's recycling project. Can accept ex-offenders. No local connection required but must be eligible for Housing Benefit. CODES: AD, CA, ET

Enfield and Haringey Homeless Respite, All People All Places

N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS

Equalities National Council

Unit 1, The Hub, 123 Star Lane E16 4PZ
0207 474 9812, http://bit.ly/2wtZjVu
Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, BA, ET, MS

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon SW19 3JR
07843 280 419, http://bit.ly/1KW4rQ3
Wednesday & Friday: 10am-3pm; Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees. CODES: AH, AD, A, BA, BS, CL, C, DW, F, L, OL, LF

Glass Door Homeless Charity

155a Kings Road, Chelsea SW3 5TX
020 7351 4948, http://bit.ly/1Gs26vG
Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Great Chapel Street Medical Centre

4th Floor, Soho Centre for Health, 1 Frith Street, Soho W1D 3HZ
020 7437 9360, http://bit.ly/OEr5R
Monday, Tuesday, Thursday: 10am-12:30pm (doctor); Monday-Friday: 2pm-4:30pm (doctor); Monday & Friday: 10am-12:30pm (alcohol & mental health nurse); Monday, Tuesday, Thursday, Friday: 2pm-4:30pm (drugs, alcohol & mental health nurse); Monday: 10am-12pm (counselling drop-in; appointment at other times); Tuesday: 2pm-4:30pm (counselling drop-in; appointment at other times); Friday: 9am-12:30pm (podiatry); Tuesday & Thursday: 10am-5pm (dental service); Monday GP & Nurse: bookable clinics from 10am GP: walk-in clinic, Nurse: bookable clinic from 2pm Tuesday GP & Nurse: bookable from 11:30am GP: bookable, Nurse: Walk-in from 2pm Wednesday Nurse: bookable from 10am GP: bookable, Nurse: Walk-in from 2pm Thursday GP: walk-in, Nurse: bookable from 10am GP & Nurse: Bookable from 2pm Friday Nurse: Walk-in from 10am GP & Nurse: Walk-in from 2pm CODES: MH, AH, AD, A, C, DW, FC, MS

Greenlight Medical Van

Hillsong Church London, PO Box 29971, Putney SW6 2WX
020 7384 9200, http://bit.ly/Kdu1mJ
Wednesday: 7:30pm-10pm (alt weeks, nr Tottenham Ct Rd station and NLAH, N16); Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations); Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12); Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station); Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham); Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate) ; Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers. CODES: AD, MS

Greenwich Migrant Hub

Woolwich Common Community Centre, Leslie Smith Square SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm; Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs. CODES: AH, AD, BA, FF, LA, SF

Groundswell Homeless Health Peer Advocacy

Canterbury Court, 1-3 Brixton Road SW9 6DE
020 7725 2851, 02077252851, http://bit.ly/XH0of
Monday-Friday: 9am-5pm (appointments for peer support); Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues. CODES: MH, AD, ET, OW

GrowTH (Tower Hamlets)

302 The Highway, Shadwell E1W 3DH
SHELTER RUNS FROM
01 October to 30 April
Monday-Friday: 9am-5pm; GrowTH is a partnership of churches opening its doors to those homeless in Tower Hamlets. Our main project is an emergency night shelter which provides both immediate shelter for homeless men and women and assistance in securing more permanent longer-term accommodation. Referrals made by agencies in Tower Hamlets (http://thisisgrowth.org/referrals/) Crisis, Whitechapel Mission, Praxis, Providence Row, Health E1, Spitalfields Crypt Trust, Look Ahead Low support, 15 bed spaces, 28 nights max, men and women. (Details: http://thisisgrowth.org/referral-agencies/) CODES: AH, AD

GUYS@Mary's

135a Praed St W2 1BL
020 3312 3405 / 3406, http://bit.ly/2xxg0AJ
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form. CODES: AD, MS, OW, SH

Hackney Migrant Centre

St Mary's New Church Rooms, Spenley Walk, Stoke Newington Church Street N16 9ES
07504332706, http://bit.ly/1DEJqd9
Wednesday: 10am-4pm; Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk CODES: AH, AD, LA

Hackney Winter Night Shelter

020 853 3808, 020 3729 8864, http://bit.ly/cyR5q
Winter shelter (dates TBC):
01 November to 30 March
Monday-Sunday: 7:30pm-8am (6.30pm Sundays. Closed during Crisis); Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018. CODES: AH, AD, C, FF, OL, OW

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

1st Floor, Gracemead House, Woods Avenue, Hatfield AL10 8HX
03333 202 384, http://bit.ly/1cNErh8
Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Hestia

Maya House, 134-138 Borough High Street SE1 1LB
020 7378 3100, https://bit.ly/2CHMP0P
Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

Homeless Action in Barnet (HAB)

36b Woodhouse Road N12 0RG
020 8446 8400, http://bit.ly/1pMiYI2
Monday-Friday: 12pm-3pm (free breakfast until 10.30, cheap meal - £1.50 - 12.00-1.30); Works together as equals with people who are homeless or threatened with homelessness to enable them to take control of their lives, obtain a suitable home and maintain their tenancy. CODES: AH, AD, BA, BS, CL, F, TS

Hope 4 Barking Night Shelter

07527 192161, https://bit.ly/2TYRGSe
01 January to 31 December
Monday-Sunday: 7:30pm-8am; Year-round shelter for around 15 single people aged 18+ in the LB of Barking & Dagenham. Self- or agency referrals. Ring or email h4bdnighshelter@outlook.com CODES: AH, FF, AD, BS

Islington Centre for Refugees & Asylum Seekers

Cross Street Baptist Church, 16 -18 Cross St N1 2BG
020 7354 9946, http://bit.ly/1RsnF5f
Monday: 11am-4:30pm Online only; Tuesday: 11am-4:30pm Online only; Wednesday: 11am-4:30pm Online only; Wednesday: 11am-2pm In-person at the centre; Thursday: 10am-4pm Online only; Friday: 1:30pm-3pm Online only; Offer online and in-person services Practical help, education & art classes. CODES: AD, CL, ET, F, IT, LF

Islington Young People's Drug and Alcohol Service (IYPDAS )

50 Isledon Road N7 7LD
020 7527 5099
Monday-Friday: 9am-5pm; A free, confidential service which offers one-to-one counselling, advice and information for drug and alcohol issues to young people in Islington up to the age of 21. Also offers group work, staff training and drug education, all free of charge. Please ring 0207 5275099 for more information or to make an appointment. Referrals can also be made over the phone or emailed to drugs@islington.gov.uk. CODES: AD, A, DW, OW

Joel Night Shelter

Kingston Churches Action on Homelessness, St Peter's Church Hall, London Rd, Kingston KT2 6QL
0208 255 7400, http://bit.ly/2KdOdhh
01 February to 14 March
Monday-Sunday: 7pm-9am (night shelter); Tuesday: 8:30am-9:30am (conflict resolution); Tuesday: 10am-1pm (art group); Thursday: 10am-2pm ('cook and eat' programme); Monday-Friday: 10am-1pm (drop-in advice); Referrals primarily via Kingston Churches Action on Homelessness (020 8255 7400), which is next door. Supports primarily single people with a local connection to Kingston who are homeless, at risk of becoming homeless or who are experiencing serious problems with private landlords. They help solve housing problems and improve the quality of people's lives. CODES: AH, AD, AC, B, BS, BE, CL, ET, FF, FC, IT, L, LF, LS, TS

Joint Council for the Welfare of Immigrants

115 Old Street EC1V 9RT
020 7553 7470, http://bit.ly/1w4h8qY
Monday, Tuesday, Thursday: 10am-1pm; Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470). CODES: AD, LA

Kairos Community Trust

235 Valley Road SW16 2AF
020 7277 6264, http://bit.ly/1q4UeuM
Monday-Friday: 9am-5pm; The Trust provides this abstinence-support hostel, plus three treatment services and a network of supported sober-living move-on houses across six London boroughs for single homeless people 18+ with drug and alcohol dependency who are committed to becoming clean and dry, and have low support needs. If no vacancies, placed on waiting list. Will help with claiming benefits, and getting ID and funding. CODES: AD, A, BA, DW

Kiran - Asian Women's Aid

Waltham Forest Hub (Central) (Appointments only), 1 Russell Road, Leyton E10 7ES
020 8558 1986, http://bit.ly/1pl0KxD
Monday-Friday: 9am-5pm; Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone. CODES: AH, AD, BA, ET, LA

London Coalition Against Poverty

Angel Alley, 84b Whitechapel High St E1 7QX
07932 241737, http://bit.ly/MqJPH
A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com. CODES: AH, AD, BA, DA, LA

Mary Ward Legal Centre

10 Great Turnstile WC1V 7JU
020 7831 7079; 020 7269 0292, http://bit.ly/9sax8M
Monday-Friday: 9:30am-5:30pm; Monday-Friday: 10am-1pm (housing advice: 020 7831 7079); Housing advice for people on low income. Free legal advice – call or see website. CODES: AH, AD, BA, DA, LA

Muslim Youth Helpline (MYH)

MYH FREEPOST RLZS-XJGE-JLBH NW3 6NE
0808 808 2008, http://bit.ly/3oauc
Monday-Sunday: 4pm-10pm (incl Bank holidays and Eid); Free, confidential and non-judgmental listening services via phone, email (info@myh.org.uk) or letter. The number will not appear on your phone bill and your call is confidential. MYH is run by young Muslims who are trained to be sensitive towards different cultural backgrounds. CODES: MH, AD, C

New Horizon Youth Centre

68 Chalton Street NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm. CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

OK Rehab

48B Gun Street E1 6AH
0800 326 5559, https://www.okrehab.org/
OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers CODES: AD, C, DW, A

Positive East

159 Mile End Road, Stepney E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road, W1T 4TD
07833 123155, http://bit.ly/2gxLOOX
Winter Shelter:
23 December to 30 December
Monday: 3pm-9am; Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.; Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre); Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields); Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm); Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies. CODES: AH, AD, A, AC, B, BA, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF

Rape Crisis South London/Rape and Sexual Abuse Support Centre

PO Box 383, Croydon CR9 2AW
0208 683 3311, http://bit.ly/17LXipk
Monday-Friday: 10am-6pm (office); Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year); Monday-Sunday: 7pm-9:30pm helpline, 365 days a year); Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution. CODES: AD, C, OW

Refettorio Felix at St Cuthbert's Centre

The Philbeach Hall, 51 Philbeach Gardens, Earl’s Court SW5 9EB
020 7835 1389
Monday-Friday: 12pm-2pm Take-away and sit-in lunch available.; Monday-Friday: 11am-1pm Mental health advice on 07928 831372.; Monday, Tuesday, Wednesday, Friday: 12pm-2pm Housing advice; Wednesday: 12pm-2pm NHS nurse available; St. Cuthbert's Centre is a 30-year-old charity that was joined by Refettorio Felix in 2017 through a collaboration with Chef Massimo Bottura’s non-profit organisation Food for Soul, creating the current Refettorio Felix at St. Cuthbert’s Centre. CODES: FF, F, BS, AD, MH, OW, AH

Robes Project (Southwark & Lambeth)

020 7407 5623, http://bit.ly/whiGy
Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec); Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs. CODES: AH, AD, BA, BS, BE, FF

St Christopher's Fellowship (for children)

1 Putney High Street SW15 1SZ
0208 780 7800, http://bit.ly/1gTWqU3
The UK's only refuge for runaway children and is also a housing association for abused, neglected and disadvantaged children. CODES: AH, AD, BA, CA, C, ET, IT, LA

St Giles' Trust

Georgian House, 64-68 Camberwell Church Street SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm; Supports ex-offenders. CODES: AH, AD, BA, CA, ET, IT, OL

St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)

0207 483 2892, http://bit.ly/17m9U8
For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending. CODES: AH, AD, BA, CA

Stoll

446 Fulham Road SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Stonewall Housing

8 Coppergate House, 10 White’s Row E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

Street Souls - Emmaus Greenwich

Coombe House, 226 Elmley Street, Plumstead SE18 7NN
07354 460480, http://bit.ly/2X4hqBh
Thursday: 6pm-8pm at Woolwich Common Community Centre, SE18 4DW; Each Thursday Street Souls offers support to anyone in need. We offer food, clothing and other items, weekly activities, a listening ear and signposting to local organisations. CODES: CL, FF, AD, OL

Street Souls - Emmaus Greenwich2

Coombe House, 226 Elmley Street, Plumstead SE18 7NN
1st and 3rd Friday of each month between 7:30 - 9pm at St Stephen's Church, Rochester Row, SW1P 1LE Twice a month Street Souls offers support to anyone in need. We offer food, clothing and other items, a listening ear and signposting to local organisations. CODES: F, CL, AD, OL

Streetlytes

Dalgarno Community Center, 1 Webb Close, London W10 5QB
020 7603 7956, http://bit.ly/H7fcs
Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ); Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing. CODES: AH, AD, A, BE, CL, DW, FF, OL, OW

Streets2Homes

2a Wych Elm, Harlow, Essex CM20 1QP
01279 430011, http://bit.ly/2IuUuTB
Monday-Friday: 8:45am-2pm (day centre - breakfast from 8.45); Monday-Friday: 9am-5pm (appointments); Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info. CODES: AH, AD, CL, F, MS, OL, BS

Sufra NW London

160 Pitfield Way, Stonebridge, Middlesex NW10 0PW
0203 441 1335, http://bit.ly/2wLDUYb
Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, BA, BE, CL, ET, FF

Switchboard LGBT

0300 330 0630, http://bit.ly/2WCxFRC
Monday-Sunday: 10am-10pm (Helpline); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@ switchboard.lgbt or message via the website. Bereavement help available. CODES: LA, AD, MH

The Haven

c/o Kingston Churches Action on Homelessness (KCAH), St Peter's Church Hall, London Road, Kingston upon Thames KT1 1SU
020 8255 7400, http://bit.ly/13fVo
24 September to 31 January
Monday-Sunday: 6pm-7:30am; Various churches: 18+, mixed, beds for 30 (separate area for women), agency or self-referral (via KCAH's housing advice sessions Mon-Fri 10am-1pm), and dry. Night shelter will not run this winter because of Covid. CODES: AH, AD, FF

The Pilion Trust

60 Lough Rd , 39-41 North Road N7 8FE
020 7700 2498, http://bit.ly/2tpTGFb
Monday-Friday: 10am-5pm; Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel); Works with people who have been affected by drugs, alcohol and mental health. CODES: MH, AD, A, C, DW, OL, OW

The Unity Project (TUP)

277a Upper Street, New Unity N1 2TZ
The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application. CODES: AD, LA

Trinity Homeless Projects

Bay Lodge, 36 Harefield Road, Uxbridge UB8 1PH
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Friday: 8:30am-5pm; Works to transform the lives of people suffering the effects of homelessness and exclusion in Hillingdon and Hounslow. Provides supported housing; opportunities for learning, training and qualifications; and opportunities to secure a living wage. Literacy and numeracy programmes. CODES: AH, AD, BA, CA, DA, ET, TS

Trinity Homeless Projects (Uxbridge)

Redford House, Redford Way, Uxbridge TW3 1YW
020 8797 9500, http://bit.ly/2YiDFRh
Monday-Saturday: 9am-5pm (Uxbridge office hours - 01895 256655); Monday-Saturday: 9am-5pm (Hayes office hours, 3-7 Willow Tree Lane, UB4 9BB); Accommodation and support for single homeless men 16-55 with support needs. 25 per cent of bedspaces are for ex-offenders. Prefer applicants to have a local connection. CODES: AH, AD, BA, DA

Triumphant Church International

136 West Green Rd, South Tottenham N15 5AD
020 8800 6001, https://bit.ly/2B6Ygkc
Sunday: 11am-2pm (food bank); Wednesday: 7pm-8pm (hot meal); Sunday: 9am-10am (hot breakfast); Five Loaves Food Bank is by referral from Haringey agencies. CODES: AD, CL, FF

Veterans Aid

40 Buckingham Palace Road, Victoria SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA

VoiceAbility

01223 555800, https://bit.ly/2WIMC5W
Monday-Friday: 9am-5pm (offices and helplines); UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch. CODES: AD, A, DW

WDP - Westminster Drug Project

470-474 Harrow Road W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Working Chance

Claremont Building, 24-27 White Lion Street N1 9PD
Monday-Friday: 9am-6pm; If you are in England or Wales please fill out a referral form online here: workingchance.org/get-support Supports women with criminal convictions and those leaving the care system into sustainable, quality employment. They place candidates into a huge variety of jobs in hospitality, finance and media, as well as the public and third sectors. They also provide support around CV writing, interview practice and disclosing convictions to potential employers. CODES: AH, AD, BA, C, DA, ET, TS

Youth Justice Legal Centre

Unit 2, Crystal Wharf, 36 Graham Street N1 8GJ
0203 174 2279, http://bit.ly/25LwiTE
Monday-Friday: 9:30am-5:30pm (open door policy); Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc. CODES: AD, BA, ET, MS, LA

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484