CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Homeless Outreach Project (Edinburgh)
65/5 Niddrie Mains Terrace, Edinburgh
EH16 4NX
0131 661 7137, http://
Monday-Friday: 9:30am-5pm;
Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.
CODES: MH, AH, AD, A, CC, CA, C, DW, ET, OW, SH, TS
Acton Homeless Concern
Emmaus House, 1 Berrymead Gardens
W3 8AA
020 8992 5768, http://bit.ly/1rY49Ay
Monday: 7am-2:30pm;
Tuesday-Friday: 8am-2:30pm;
ll the services provided by Acton Homeless Concern are free. As well as hot food and a warm place to sit, we can offer advocacy and advice on different areas that people in need suffering homelessness or poverty may be experiencing. Showers, haircuts, clothing and household items available.
Everyone is welcome - call for more information about specific services.
CODES: AH, B, CL, C, DT, MS, FF, BS, AD, TS, MH
Brandon Centre
26 Prince of Wales Road
NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm
(Advice line);
Contraception & sexual health advice for under 25s.
020 7267 4792 or text 07451 288524
or email contraception@brandoncentre.org.uk
CODES: SH, MS, C, MH, AD
Cardinal Hume Centre
3-7 Arneway St, Horseferry Rd
SW1P 2BG
020 7222 1602 (reception), http://bit.ly/1Fi5Rq0
Monday-Thursday: 9:30am-3:30pm;
Friday: 12:30pm-3:30pm;
No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm
Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602.
CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS
Coordinate My Care
The Royal Marsden NHS Foundation Trust, Fulham Road
SW3 6JJ
020 7811 8513, http://bit.ly/2XDmiti
Monday-Friday: 9am-5pm;
You will only join the CMC service and have a CMC plan once you have given your consent. An urgent care plan will list your wishes and care preferences, and includes practical information (where you keep medicines, or who to contact in an emergency, for example). Your wishes will then be shared with the people and places giving you medical services. Phone or email coordinatemycare@nhs.net
CODES: AD, MS
Enfield and Haringey Homeless Respite, All People All Places
N8 & EN2
December to April
Monday-Sunday: 7:30pm-8am;
Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org.
CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS
Great Chapel Street Medical Centre
4th Floor, Soho Centre for Health, 1 Frith Street, Soho
W1D 3HZ
020 7437 9360, http://bit.ly/OEr5R
Monday, Tuesday, Thursday: 10am-12:30pm
(doctor);
Monday-Friday: 2pm-4:30pm
(doctor);
Monday & Friday: 10am-12:30pm
(alcohol & mental health nurse);
Monday, Tuesday, Thursday, Friday: 2pm-4:30pm
(drugs, alcohol & mental health nurse);
Monday: 10am-12pm
(counselling drop-in; appointment at other times);
Tuesday: 2pm-4:30pm
(counselling drop-in; appointment at other times);
Friday: 9am-12:30pm
(podiatry);
Tuesday & Thursday: 10am-5pm
(dental service);
Monday
GP & Nurse: bookable clinics from 10am
GP: walk-in clinic, Nurse: bookable clinic from 2pm
Tuesday
GP & Nurse: bookable from 11:30am
GP: bookable, Nurse: Walk-in from 2pm
Wednesday
Nurse: bookable from 10am
GP: bookable, Nurse: Walk-in from 2pm
Thursday
GP: walk-in, Nurse: bookable from 10am
GP & Nurse: Bookable from 2pm
Friday
Nurse: Walk-in from 10am
GP & Nurse: Walk-in from 2pm
CODES: MH, AH, AD, A, C, DW, FC, MS
Greenlight Medical Van
Hillsong Church London, PO Box 29971, Putney
SW6 2WX
020 7384 9200, http://bit.ly/Kdu1mJ
Wednesday: 7:30pm-10pm
(alt weeks, nr Tottenham Ct Rd station and NLAH, N16);
Thursday: 7:30pm-10pm
(outreach with Pilion Trust nr Old Street and Angel stations);
Monday: 7pm-9:30pm
(alt weeks The Upper Room, W12 and Streetlytes, W12);
Sunday: 11:30am-4:30pm
(nr Tottenham Court Rd station);
Saturday: 9:30am-12:30pm
(alt weeks, St Andrew’s, Fulham);
Tuesday: 7pm-10pm
(The Passage Hostel, then Buckingham Gate) ;
Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers.
CODES: AD, MS
GUYS@Mary's
135a Praed St
W2 1BL
020 3312 3405 / 3406, http://bit.ly/2xxg0AJ
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.
CODES: AD, MS, OW, SH
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Stoll
446 Fulham Road
SW6 1DT
020 7385 2110, https://bit.ly/2tbLdaD
Monday-Friday: 8am-8pm
(closed 12.30–1.30);
Saturday & Sunday: 8am-5pm;
Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities.
CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS
The Pilion Trust
60 Lough Rd , 39-41 North Road
N7 8FE
020 7700 2498, http://bit.ly/2tpTGFb
Monday-Friday: 10am-5pm;
Sunday: 2pm-5pm
(outreach worker available at Margins, Union Chapel);
Works with people who have been affected by drugs, alcohol and mental health.
CODES: MH, AD, A, C, DW, OL, OW
VoiceAbility
01223 555800, https://bit.ly/2WIMC5W
Monday-Friday: 9am-5pm
(offices and helplines);
UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch.
CODES: AD, A, DW
WDP - Westminster Drug Project
470-474 Harrow Road
W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm
(open access);
Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300.
CODES: AH, AD, C, DW, MS, NE, OL, OW
Marie Curie Support Line
0800 090 2309
Monday-Friday: 11am-6pm
(support line);
Saturday: 11am-5pm
(support line);
Monday-Friday: 10am-4pm
(information and support nurse);
Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation.
CODES: AD, MS
MIND
0300 123 3393, https://www.mind.org.uk
Monday-Friday: 9am-6pm;
Advice and support to empower anyone experiencing a mental health problem.
Support line: 0300 102 1234
Legal support: 0300 466 6463
Welfare benefits: 0300 222 5782
CODES: MH, AD, LA
National Problem Gambling Clinic
69 Warwick Road
SW5 9BH
020 7381 7722, http://bit.ly/1RW9fIA
Monday-Friday: 9am-5pm;
Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650.
Fax: 020 7381 7723 gambling.cnwl@nhs.net
CODES: MH, AD, C, DA
No Panic
0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm;
Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk.
CODES: MH, AD, C, DW, OL
POhWER
0300 456 2370, http://bit.ly/erSpy
Monday-Friday: 8am-6pm;
If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025.
CODES: AD, C, MS
Respond
0808 808 0700, http://bit.ly/moj6B
Thursday: 10am-4pm
(helpline);
Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk.
CODES: MH, AD, C, MS
Rethink
0300 5000 927, http://bit.ly/12LMox
Monday-Friday-Friday: 9:30am-4pm
(helpline);
Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org.
CODES: MH, AH, AD, C, ET
Survivors UK
Unit 1, Queen Anne Terrace, Sovereign Court, The Highway, E1W 3HH
0845 122 1201, https://www.survivorpathway.org.uk/services/survivors-uk-men/
Monday-Sunday: 12pm-8pm
(helpline webchat);
National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors.
CODES: AD, C, SH
YMCA
Housing, training and community health organisation that runs hostels for homeless young people. Check the website for details.
CODES: AH, AD, CC, CA, ET, MS, MH, C, A, DW
Youth Access
1-2 Taylors Yard, 67 Alderbrook Road, London
SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website.
CODES: MH, AD, C, OL
AdvoCard
4 Duncan Place, Edinburgh, EH6 8HW;, and c/o Andrew Duncan Clinic, Royal Edinburgh Hospital, Morningside Place
EH10 5HF
0808 196 3525, http://bit.ly/12gkeX
Monday-Friday: 9am-5pm;
All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh.
CODES: MH, AD, SF
Breathing Space Scotland
0800 83 85 87, http://bit.ly/2ZqTsO1
Monday-Thursday: 6pm-2am;
Friday-Sunday: 6pm-6am;
Free, confidential phone service for anyone in Scotland experiencing
low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7).
CODES: MH, AD, C
Chris's House
2-4 Belhaven Rd, Wishaw, Glasgow
ML2 7NZ
01236 766755
Share your suicidal feelings with someone by email (info@chrisshouse.org) or phone, or visit them. Emotional pain is just as serious as physical pain. One to one support, therapies and peer to peer groups.
CODES: MH, AD
Edinburgh Crisis Centre
PO Box 23768, Edinburgh
EH7 5XE
0808 801 0414, http://bit.ly/wIy19
Monday-Sunday: 9am-9am;
Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources.
CODES: MH, AD, C, OL
The Access Place - South Gray's
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1NA
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm
(closed 1pm-2pm);
Tuesday: 10am-5pm
(closed 1pm-2pm);
GP surgery specialising in the complex needs of those experiencing homelessness. Register online or on phone.
Please note, we open at 10am on Tuesday.
CODES: MH, AD, MS, SF
The Sandyford
6 Sandyford Place, Glasgow
G3 7NB
0141 211 8130, http://www.sandyford.scot
Monday-Friday: 8:45am-4pm
(closed 12:30-1:00pm for lunch);
Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution.
CODES: AD, C, MS, MH, OL
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484