722 Young People Service

Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, BA, DW, NE, OL

Alone in London (Depaul)

Monday-Friday: 9am-5pm; Supports young people, 16-25-years-old, who are homeless or at risk of homelessness to develop the skills and resources they need to secure sustainable and safe accommodation and to fulfil their potential. Free housing advice, family mediation and counselling services for people aged 11 to 25 - you can refer yourself or get your key worker to do it. Call 0207 939 1220 in office hours. CODES: MH, AH, AD, CA, C, ET

Aziziye Mosque

Monday-Sunday: 11am-11pm; Drop-in for advice and support on housing, family, substance use etc. Turkish & Arabic, interpreters available for other languages. CODES: AH, AD, BA, C

Baron's Court Project

Monday-Wednesday: 2pm-5pm (drop-in, showers/laundry and café); Friday: 12pm-2pm (women's group); Friday: 2:30pm-5:30pm (Green Palm Club for isolated black and minority ethnic people); Thursday: 2pm-5pm (life skills); Tuesday & Thursday: 11am-1:30pm (advocacy); Friendly drop-in where people who are vulnerable through homelessness or mental health problems can socialise, find support and access services. One-to-one advice (Tue & Thu). CODES: AD, IT, LF

Bringing Unity Back Into the Community (BUBIC)

Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details. CODES: OL, DW, F, AD

Brixton Advice Centre

Monday-Thursday: 10am-3pm (call into reception); Advice on benefits, housing, employment & debt (first-come, first-served). Online info on health services. CODES: AH, AD, BA, DA, ET, LA

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, BA, CA, C, DA, ET, IT, MS, TS

CARIS Islington Churches Cold Weather Shelter

Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed. CODES: AD, BS, BE, CL, FF, F, IT, L, OL

CAYSH

Monday-Friday: 10am-5pm (under 21s) ; Monday-Friday: 9:30am-4:45pm (22+, Taberner House); Advice service for people aged 14-25 (including housing advice) at the Turnaround Centre - no appointment necessary. If you are 22 or older, visit Taberner House. CODES: AH, AD, C

Centrepoint

A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

East European Advice Centre

Monday-Friday: 9:30am-4:30pm (advice line - 0800 121 4226); Free advice & casework to E European migrants in W London boroughs: homelessness prevention & casework, employment rights campaign, settled status. Services in English & Polish; & in Romanian, Bulgarian, Lithuanian & Hungarian with notice. Please ring first. CODES: AH, AD, OW, LA

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, BA, DA, L, MD, TS

Equalities National Council

Monday-Friday: 10am-4pm; Equalities National Council primarily focuses on delivering expert advocacy and mentoring support for BME disabled people and their carers; and people suffering with long term impairments. Supports people with mental health difficulties, including ex-offenders, to access fair and equal services, across health, social care, employment, further education, mentoring, advocacy, welfare benefits, housing and immigration. CODES: MH, AD, BA, ET, MS

Eritrean Community in the UK

Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, BA

Greenlight Medical Van

Wednesday: 7:30pm-10pm (alt weeks, nr Tottenham Ct Rd station and NLAH, N16); Thursday: 7:30pm-10pm (outreach with Pilion Trust nr Old Street and Angel stations); Monday: 7pm-9:30pm (alt weeks The Upper Room, W12 and Streetlytes, W12); Sunday: 11:30am-4:30pm (nr Tottenham Court Rd station); Saturday: 9:30am-12:30pm (alt weeks, St Andrew’s, Fulham); Tuesday: 7pm-10pm (The Passage Hostel, then Buckingham Gate) ; Mobile, church-funded and volunteer-led project that offers wound care, blood pressure and heart rate checks etc, advice and signposting services to London's rough sleepers. CODES: AD, MS

Greenwich Migrant Hub

Tuesday: 10:30am-1:30pm; Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs. CODES: AH, AD, BA, FF, LA, SF

Groundswell Homeless Health Peer Advocacy

Monday-Friday: 9am-5pm (appointments for peer support); Peer Advocates with personal experience of homelessness support homeless people to access healthcare. Peer advocates support clients with health/mental health appointments and with getting support from community mental health teams, social services, therapy-based services etc. Also support clients with a dual diagnosis of mental health and drug & alcohol issues. CODES: MH, AD, ET, OW

Hackney Migrant Centre

Wednesday: 10am-4pm; Free immigration advice & support for refugees & migrants. Arrive early with documents or paperwork (40 visitors only). info@hackneymigrantcentre.org.uk CODES: AH, AD, LA

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, BA, AH, TS

Hestia

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

Joint Council for the Welfare of Immigrants

Monday, Tuesday, Thursday: 10am-1pm; Advice & legal help. There may be charges. Ring first. If you have no documentation & would like free legal advice, phone the specialist irregular migrant helpline (020 7553 7470). CODES: AD, LA

Kiran - Asian Women's Aid

Monday-Friday: 9am-5pm; Accommodation, advice & support for women from the Indian sub-continent (& from Turkey, Iran, Morocco, Malaysia etc) experiencing domestic violence. Help with benefits, legal issues, housing, health & training. Outreach and resettlement. Drop in, email (kiran.admin@kiranss.org.uk) or phone. CODES: AH, AD, BA, ET, LA

London Coalition Against Poverty

A coalition of community activists and individuals working in advice, mainly in Hackney. Phone or email londoncoalitionagainstpoverty@gmail.com. CODES: AH, AD, BA, DA, LA

Mary Ward Legal Centre

Monday-Friday: 9:30am-5:30pm; Monday-Friday: 10am-1pm (housing advice: 020 7831 7079); Housing advice for people on low income. Free legal advice – call or see website. CODES: AH, AD, BA, DA, LA

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

OK Rehab

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers CODES: AD, C, DW, A

Positive East

Monday-Friday: 10:30am-5pm; Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London. Option 1 psychological help. Option 2 advice line on housing & benefits. Option 3 sexual health questions. Please see website for full list of services operating during the Covid-19 pandemic. CODES: MH, AD, BA, CA, C, F, IT, MS, OW, SH

Rape Crisis South London/Rape and Sexual Abuse Support Centre

Monday-Friday: 10am-6pm (office); Monday-Sunday: 12pm-2:30pm (helpline, 365 days a year); Monday-Sunday: 7pm-9:30pm helpline, 365 days a year); Helpline: 0808 802 9999 All woman independent organisation supporting women and girls aged 14+ who have been raped or sexually abused at any time in their lives and who live and/or work in south London. Face-to-face counselling in Croydon, Kingston, Bexley and Southwark, Freephone National Rape Crisis Helpline, advocacy for women/girls who have reported or are considering reporting to the police, and an outreach worker specialising in homelessness and prostitution. CODES: AD, C, OW

Robes Project (Southwark & Lambeth)

Winter shelter:
05 November to 14 April
Monday-Sunday: 7pm-8am (closed during Crisis, 23–30 Dec); Rolling winter night shelter. Referrals ONLY through Manna Soc, Spires, Ace of Clubs, Webber St Day Centre, Crisis, Southwark Day Centre for Asylum Seekers, Southwark SPOT, Lambeth Safer Streets Team, The Big Issue, Shelter. 18+, 35 bed spaces, low support needs. CODES: AH, AD, BA, BS, BE, FF

St Mungo's Broadway (Brent Probation Housing Advice and Floating Support)

For offenders in the Borough of Brent aged 18+. Works with offenders with complex needs to prevent homelessness and re-offending. CODES: AH, AD, BA, CA

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, BA, CA, C, DA, DW, ET, MD, OW, TS

Stonewall Housing

Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

Sufra NW London

Monday-Sunday: 10am-6pm (office open); Wednesday & Sunday: 10am-2pm (Growing Club); Wednesday & Sunday: 12pm-3pm (food bank, referral from Brent Council and other orgs); Friday: 6pm-8:30pm (vegetarian meal); Food bank & community kitchen in Brent, supporting disadvantaged individuals and families suffering food poverty in NW London. Phone or visit. CODES: AD, BA, BE, CL, ET, FF

The Unity Project (TUP)

The Unity Project offers completely FREE immigration advice and support. The Unity Project offers completely FREE support and advice about removing the 'no recourse to public funds' (NRPF) restriction from visas. www.unity-project.org.uk. If you want free advice, please tell us your name and number here: www.unity-project.org.uk/contact-us - we can call you back (with an interpreter if needed). The application that we assist with is called a 'Change of Conditions' application - you can read more about it here: www.gov.uk/government/publications/application-for-change-of-conditions-of-leave-to-allow-access-to-public-funds-if-your-circumstances-change. Please note, you need a valid visa in order to make this application. CODES: AD, LA

VoiceAbility

Monday-Friday: 9am-5pm (offices and helplines); UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch. CODES: AD, A, DW

WDP - Westminster Drug Project

Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Youth Justice Legal Centre

Monday-Friday: 9:30am-5:30pm (open door policy); Help & support to people 10–21. Legal help in education & community care, criminal representation (up to 18). Advocacy in housing, education, welfare, health etc. CODES: AD, BA, ET, MS, LA

Advicenow

Independent website providing up-to-date info on rights & legal issues. CODES: AH, AD, BA, LA

Childline

Free, confidential helpline for young people. Great information on the website. If you need support now or want to talk privately, contact a counsellor for free. CODES: MH, AD, C

Frank

Monday-Sunday: 2pm-6pm (live chat); Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com. CODES: AD, C, DW, OL

Marie Curie Support Line

Monday-Friday: 11am-6pm (support line); Saturday: 11am-5pm (support line); Monday-Friday: 10am-4pm (information and support nurse); Call the free Support Line for practical or clinical information and emotional support if you're living with a terminal illness, whatever your situation. CODES: AD, MS

MIND

Monday-Friday: 9am-6pm; Advice and support to empower anyone experiencing a mental health problem. info@mind. org.uk Legal support: 0300 466 6463; legal@mind.org.uk Helpline and legal line is open Monday – Friday 9am-6pm CODES: MH, AD, LA

Missing People

Monday-Sunday: 9am-9am; For anyone 18+ who is away from home. Confidential advice, and can help pass a message home and make referrals to other agencies where appropriate. You can text 116 000 even if you have no credit left on your phone, or email 116000@missingpeople.org.uk. CODES: AD

My Life, My Choices (St Mungo's)

'My Life, My Choices: telling people what matters to me at the end of my life' will help you discuss your rights and treatment. Where would you like to be cared for? Do you want to appoint someone to speak on your behalf? Answers to some of the questions you may have. CODES: MS, AD, LA

National Debtline

Monday-Friday: 9am-8pm; Saturday: 9:30am-1pm; Fact sheets and information about debt and managing it. CODES: AD, DA

National Problem Gambling Clinic

Monday-Friday: 9am-5pm; Helps problem gamblers in England and Wales aged 16+. The team includes psychiatrists, psychologists, family therapist and CAB debt management specialist. Contact in person (find your nearest clinic online), by phone (020 7381 7722) or e-mail (gambling.cnwl@nhs.net). Urgent advice line: 0800 0234 650. Fax: 020 7381 7723 gambling.cnwl@nhs.net CODES: MH, AD, C, DA

No Panic

Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

POhWER

Monday-Friday: 8am-6pm; If you have mental health problems or learning disabilities and need help with understanding care reviews, change of accommodation or serious medical treatment, get in touch. Phone or email pohwer@pohwer.net, or send the word ’pohwer’ with your name and number to 81025. CODES: AD, C, MS

Prisoners' Advice Service (PAS)

Monday-Friday: 9:30am-5:30pm ; Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm); Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions. CODES: AD, LA

Rape Crisis (England & Wales)

Monday-Sunday: 12pm-2:30pm; Monday-Sunday: 7pm-9:30pm; Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland. CODES: AD, C, MS, SH, LA

Re-Solv

Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Release (drug & legal helpline)

Monday-Friday: 11am-1pm (drugs helpline - 0845 4500 215) ; Monday-Friday: 2pm-4pm (drugs helpline); Specialist advice on drugs and drugs law. Information on your rights on arrest. Complete the web form, ring or email ask@release.org.uk Helpline 0845 4500 215 ask@release.org.uk (open 11am-1pm and 2pm-4pm, Monday-Friday) CODES: AD, LA

Respond

Thursday: 10am-4pm (helpline); Free service for children, young people, adults and elders with learning difficulties who have experienced trauma, loss or abuse. Respond offers therapy for people in London and South East England. Phone or email wvhelpline@respond.org.uk. CODES: MH, AD, C, MS

Rethink

Monday-Friday-Friday: 9:30am-4pm (helpline); Employment, supported housing, day services, helplines etc for people affected by severe mental illness, including special BME services. Phone, or email advice@rethink.org. CODES: MH, AH, AD, C, ET

Royal British Legion

Monday-Sunday: 8am-8pm (contact centres); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, call (free from UK landlines and main mobile networks) or use their online resources to find out more. CODES: AH, AD, BA, CA, DA, ET, IT, OW, TS

Suicide Bereaved Network

Free support groups (check the online map of groups), counselling and information for people bereaved by someone's suicide. CODES: C, AD

The Loss Foundation

Support for those that have lost loved ones to cancer. Free support groups and therapy. Visit website to find out the date of their next group near you. CODES: AD, C

The Mix

Monday-Sunday: 11am-11pm (helpline & webchat) ; Free connections to local and national services and sources of help for young people. Phone, text (80849) or email via the website. CODES: AH, AD, BA, CA, C, DA, LA

Tourettes Action

Monday & Tuesday: 6pm-8pm (leave a message outside these times and they will phone back); Thursday: 9am-8pm (leave a message outside these times and they will phone back); Help and support for people (including children and young people) with Tourette's Syndrome. Phone or email help@tourettes-action.org.uk. Find out about diagnosis and support after diagnosis. CODES: AD, C

Young Minds

Young Minds makes sure all young people get the best possible mental health support and have the resilience to overcome life's challenges. Advice on mental health, medications and depression. Advice on Coronavirus too. CODES: AD, MH, MS

Youth Access

The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL

AdvoCard

Monday-Friday: 9am-5pm; All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh. Text: 07920 207 564 CODES: MH, AD, SF

Breathing Space Scotland

Monday-Thursday: 6pm-2am; Friday-Sunday: 6pm-6am; Free, confidential phone service for anyone in Scotland experiencing low mood, depression or anxiety. Experienced advisors listen and offer advice. Outside opening hours, contact Samaritans on 116 123 (24/7). CODES: MH, AD, C

Edinburgh Cyrenians

Monday-Friday: 10am-5pm; Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral. CODES: AD, DW, ET, OL, LA

Glasgow City Mission

Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.; Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open. CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD

Lodging House Mission

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch); Friday: 12pm-1:30pm (Free Lunch); We are a day centre for the homeless, socially isolated, and vulnerable, based in the East End of Glasgow. We have an Intervention Worker who provides a range of services including emotional support, benefits checks, filling out forms and signposting to relevant organisations. In addition to that we also provide a suite of activities which is constantly reviewed to ensure they are the most appropriate/enjoyable for our client group. CODES: AH, AD, B, BA, BS, CA, CL, C, DT, ET, FF, F, FC, IT, LS, MD, SH, TS, EO

Move On (Glasgow)

Monday-Friday: 9am-5pm ; Enables homeless people to develop the skills and tools they need to reach their own long-term solutions. Majority of services for young people, but there are some services available for everyone - phone first to arrange appointment. CODES: AH, AD, ET, OW

Niddry St Wellbeing Centre (Salvation Army)

Monday-Friday: 10am-11:15am; Monday-Friday: 11:30am-12:45pm; Cafe space, various activities, shower facilities, one-to-one support, psychosocial group, crisis intervention. Café: Mon-Fri: 10am-11:15, 11:30-12:45 – usually open all day – limited numbers due to Covid Mon – Women’s group 1:15 Tues – Men’s group 1:15 Wed – Café clinic, access to GP 2pm Thurs – Psychosocial group 1:15 Fri – Arty Farty Fridays 1:15 Access to 1-to-1 support 10am-12:45 Needle exchange – all day access Mon-Fri CODES: AD, BA, BS, BE, CL, FF, F, L, MS

Shakti Women's Aid

Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234 CODES: AD, OL, SF

Shelter Scotland - Edinburgh Community Hub

Monday-Friday: 9am-5pm; Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times. CODES: AH, AD, OL, TS, LA

Simon Community Scotland ACCESS HUB (Glasgow)

Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh). CODES: AH, MS, TS, MH, AD, DW, OW, OL

Street Legal

Free legal advice and support to young people (up to the age of 26) who are either experiencing, or at risk of homelessness in Edinburgh. CODES: LA, AD, ET, AH

Streetwork Crisis Centre

Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

The Access Place

Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm); Tuesday: 10am-5pm (closed 1pm-2pm); Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday CODES: MH, AH, AD, BA, MS, OL

Turning Point Scotland (Alcohol & Drug recovery)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, LF, MS, NE, SF, AD, AH, FC

University of Strathclyde Law Clinic

Monday-Friday: 9am-5pm ; Monday: 6pm-7:30pm (drop-in 3rd wk of month); Wednesday: 6pm-7:30pm (drop-in 1st wk of month); Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support. CODES: AD, BA, TS, LA