CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

722 Young People Service

722 Leytonstone High Road, Leytonstone E11 3AJ
020 3404 1098, https://www.healthwatchwalthamforest.co.uk/services/722-young-person-substance-misuse-service-london-e11-3aj/
Monday-Friday: 9am-5pm; For people aged 10-18 in Waltham Forest with drug- and alcohol-related issues. Evening appointments by request. CODES: AH, AD, BA, DW, NE, OL

Ace of Clubs

St Alphonsus Rd, Clapham SW4 7AS
020 7720 2811, http://bit.ly/1B0VMJY
Monday-Friday: 12pm-2:15pm Lunch; Mon-Fri: Lunch Served between 12 midday – 2.15.pm - £1 contribution from all guests is encouraged Mon-Thurs: Access to Caseworkers (appointment only) 12 Midday – 2.30pm (drop in) Mon, Wed, Fri: Access to showers (appointment only) 9.20 – 11.40am Mon-Fri: Access to IT suite (first come basis) 12 midday – 2.30pm Mon & Thurs: NHS Nurse (appointment only) 11.30am – 2.30pm Weds: NHS Dentist (appointment only) 11am – 2.30pm Every other Thurs: Refugees/Asylum Seekers & Migrant Support (every other Thursday) Mon-Fri: Laundry service, i.e. Service Wash available throughout the week, £2 per load CODES: AH, B, BA, BS, BE, CL, ET, F, MS, OL

Asha Projects

13 Shrubbery Road SW16 2AS
020 8696 0023, http://bit.ly/10ke1gi
Monday-Friday: 9am-6pm; Advice, help and referral to refuges for Asian women and children, and single women fleeing domestic violence. English, Urdu, Punjabi, Gujarati, Hindi and Bengali. Call for an appointment. CODES: AH, AD, OL, LA

Barka UK (Reconnections Project)

07440 429 760, http://bit.ly/1r1LCpo
Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English); Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English. CODES: AH, A, BA, CA, DW, OL, LA

Bench Outreach

14 New King Street, Deptford SE8 3HS
020 8694 7740, http://bit.ly/2DRyNsT
Thursday: 1pm-4pm (SHE); SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space. CODES: AH, BA, FF, LF, OL, TS

Bridges

Memorial Community Church, 389-395 Barking Rd E13 8AL
020 7474 6603, http://bit.ly/1ABaffo
Saturday: 8am-11:30am (cooked breakfast 9–11am) ; Monday: 10am-2pm; Regular NHS nurse clinics and signposting to other support agencies. More facilities available on Mondays. Practical activities to build esteem and encourage hope. Small group work developing life skills and confidence. CODES: BA, BS, CL, FF, MS, OL

Bringing Unity Back Into the Community (BUBIC)

1st Fl, 9 Bruce Grove, Tottenham N17 6RA
020 8808 6550, http://bit.ly/2I9zBxc
Community organisation set up by ex-drug users who work with drug users, ex-drug users, their family and friends in Haringey. Support for any kind of drug use, with a focus on helping crack users become free of addiction. Community cafe and regular events. Self- or agency-referral. One-to-one and peer support. Youth project. Referrals where required. Call for details. CODES: OL, DW, F, AD

C4WS Homeless Project Night Shelter

Various churches in Camden
020 7278 6267, https://bit.ly/2jZ6IGo
06 November to 02 April
Monday-Sunday: 7:30pm-8:45am; Rolling winter night shelter. Bed spaces for 16 guests, with separate sleeping areas for men and women. Referrals from Camden agencies with whom C4WS have a Service Level Agreement including London Jesus Centre and the Irish Centre - no self-referral. CODES: AH, BA, CA, ET, FF, OL, LF

Camden Health Improvement Practice (Hampstead Road)

108 Hampstead Road NW1 2LS
020 3182 4200, https://bit.ly/2KTone7
Monday, Wednesday, Thursday: 9am-12:30pm; Tuesday: 10:30am-1pm; Friday: 9am-5pm Closed 12.30pm-1.30pm; For people sleeping out or in hostels within the borough. General health care; chronic disease management; hepatitis and HIV screening; vaccination; free condoms; referral (counselling, alcohol worker, mental health services, drug worker); information on dentistry and podiatry services; alcohol and drug advice and treatment; cervical screening; blood tests; benefits and housing advice; assistance to homeless patients in UCH; on call services at nights and weekends. CODES: MH, BA, BS, CL, DT, FC, MS, NE, OL

CARIS Islington Churches Cold Weather Shelter

The Annexe, St Mellitus Church, Tollington Park N4 3AG
020 7281 5200, http://bit.ly/1L1wPnp
Free night shelter, food, showers and a safe place to sleep. Phone after completing and emailing a 1-page registration form to info@carisislington.org. 15 guests; 18+, dry. Opens in January; dates and times to be confirmed. CODES: AD, BS, BE, CL, FF, F, IT, L, OL

CGL - Camden Community Drugs Service (Camden)

184 Royal College Street, Camden Town NW1 9NN
020 7485 2722, http://bit.ly/2k0nWVR
Tuesday, Wednesday, Friday: 9:30am-5pm; Monday & Thursday: 9:30am-8pm; Flexible, confidential treatment and support for adults in Camden with substance use issues. Drop in, phone or email camden.cdts@cri.cjsm.net for an appointment. CODES: AH, AD, BA, C, DW, MS, NE, OL, LA

CGL - Some Space Camden

7-8 Early Mews, Arlington Road NW1 7HG
020 3227 4950, http://bit.ly/2VQDSde
Monday: 10am-12am (appointments 5–7pm); Tuesday & Friday: 2pm-4pm ; Thursday: 5pm-7pm (appointments); A welcoming, open-access service for people experiencing difficulty with, or affected by, alcohol use issues. This includes provision of the Family Alcohol Service (FAS) delivered in partnership with the NSPCC and the affected others service ? Some Space (SS). Drop in, phone or email anna.jezuita@cgl.org.uk for an appointment. CODES: A, OL

Crisis Christmas

66 Commercial Street E1 6LT
0300 636 1967, http://bit.ly/SZPRH
Winter shelter/Crisis at Christmas:
23 December to 29 December
Monday: 11am-9pm; Tuesday-Sunday: 9am-9pm; Crisis at Christmas provides food, good cheer and great company. Take part in fun and relaxing activities and get one-to-one advice to find your way out of homelessness. Day Centre addresses (23 – 29 December only: North London Day Centre (Westminster Kingsway College, 211 Grays Inn Row, WC1X 8RA), East London Day Centre (The City Academy, Hackney, Homerton Row, E9 6EA), West London Day Centre (Kensington Aldridge Academy, 1 Silchester Road, W10 6EX), South London Centre (City of London Academy, Lynton Road, SE1 5LA), and Croydon Centre (Harris Invictus Academy Croydon, 88 London Road, CR0 2TB). CODES: AH, AD, BS, BE, CL, DT, ET, FF, IT, OL, LF, FC, MH, MS, MD, DW, LA, F, A, TS

Ealing Churches Winter Night Shelter

07930 378263, http://bit.ly/1L1pyBO
25 November to 20 March
Monday-Sunday: 7:30pm-8:30am; Referral via St Mungo's outreach team, Streetlink (0300 500 0914), Acton Homeless Concern (020 8992 5768) or Ealing Soup Kitchen (020 8566 3507 x7). Ealing Foodbank (020 8840 9428). 14 bed spaces. No self-referral. We are a Night Shelter running through the winter months to provide a warm, safe place for people who find themselves homeless. CODES: AH, BA, OL, FF, DA, BE, L, BS

Eritrean Community in the UK

The Holloway Neighbourhood Group (NHG), 84 Mayton Street N7 6QT
020 7700 7995, http://bit.ly/XjA6uy
Monday-Friday: 9:30am-5:30pm; Advice, info, support, advocacy & referral: education, training, employment, welfare rights, housing, immigration, health, culturally-based counselling etc. CODES: AH, AD, BA, CA, C, DA, ET, OL, LA

Faith in Action (Homelessness Project Merton)

Salvation Army Citadel, 109 Kingston Road, South Wimbledon SW19 3JR
07843 280 419, http://bit.ly/1KW4rQ3
Wednesday & Friday: 10am-3pm; Drop-in for rough sleepers, and for people who are vulnerably housed, socially excluded, vulnerable or isolated, and for those with addiction issues. Benefits advice most Wednesdays. Advocacy, alcohol and drug advice. A listening ear, breakfast, lunch, teas and coffees. CODES: AH, AD, A, BA, BS, CL, C, DW, F, L, OL, LF

Hackney Winter Night Shelter

020 853 3808, 020 3729 8864, http://bit.ly/cyR5q
Winter shelter (dates TBC):
01 November to 30 March
Monday-Sunday: 7:30pm-8am (6.30pm Sundays. Closed during Crisis); Mixed; beds for 25 (screened area for women); dry. Last admission 8.30pm. Agency referrals only - phone to check details and leave message if voicemail. 15 bed spaces until 23 Dec 2017, 25 until 31 March 2018. CODES: AH, AD, C, FF, OL, OW

Haringey Recovery Service

590 Seven Sisters Road N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, BA, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Holy Trinity Brompton

Queen's Gate (St Augustine's) SW7 5LP
020 7590 8248, https://bit.ly/2uXdzpB
Wednesday: 9am-12pm; Wed only: 9am–12:00pm. Glass Door casework support, Crosslight debt advice, computers/printers, clothing repairs and pastoral support. Appointment only - book on arrival. Breakfast & clothing available to those with an appointment with one of these services. CODES: MH, BA, CA, FF, F, IT, OL, OW, CL

Lambeth Drug & Alcohol Consortium

Lorraine Hewitt House, 12-14 Brighton Terrace, Brixton SW9 8DG
0203 228 1500, https://bit.ly/2TNZbhS
Community detox from drugs and alcohol, plus in-patient detox if appropriate for Lambeth people 18+. Free confidential service to all Lambeth residents aged 18 years and over CODES: NE, A, DW, BA, TS, OL, EO

Lifeline Basis Substance Misuse Service

Royal Arsenal Medical Centre, 21 Arsenal Way, Woolwich SE16 6TE
020 3696 2640, http://bit.ly/2cTPyce
Monday-Friday: 9am-4:30pm (later by appointment); A unique, free and confidential substance misuse service in Greenwich. They work with those using cannabis; cocaine and party drugs; new psychoactive substances (NPS, formerly 'legal highs') and party drugs; steroids; alcohol (non-dependent); and 'chemsex'. Good inks to local social enterprises which offer training, volunteering and employment. CODES: A, AC, DW, OL, OW, SF, LF, ET

New Horizon Youth Centre

68 Chalton Street NW1 1JR
020 7388 5560, http://bit.ly/TgoIt
Monday: 2pm-3:30pm (alcohol support); Monday-Sunday: 10:30am-3:30pm (showers, laundry, breakfast & lunch;10.30am-1pm advice); Day centre
Monday, Wednesday, Friday: 10am-1pm; Monday, Wednesday, Friday: 1:30pm-3pm; For young (16-24) homeless people. Free lunch. Women-only groups. Mental health, life skills & advice, and employment/resettlement support. Sex worker project. Street outreach. Refugee worker. 7-day drop-in provision. First-time visitors should arrive outside the centre at 10.00am to make an appointment with the Advice team. Support with referrals into winter night shelters. Our day centre is currently open on Mondays, Wednesdays and Fridays between 10:30am and 3.30pm. CODES: MH, AH, AD, A, BA, BS, CA, CL, DW, ET, FF, IT, LF, MS, OL, OW

NEWway Project (Newham)

Bonny Downs Baptist Church, Darwell Close E6 6BT
07490983777, http://bit.ly/1Q189wD
01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, BA, CL, CA, MS, BS, IT, DT, C, ET, OL

North London Action for the Homeless

St Paul's Church Hall, Stoke Newington Rd N16 7UE
07421 032 553, http://bit.ly/1NdAPD6
Monday: 12pm-1:30pm During Covid-19 pandemic all food is take-away.; Wednesday: 7pm-8:30pm During Covid-19 pandemic all food is take-away.; Free three-course vegetarian meal, and tea or coffee. Take-away food and clothing upon request. Visits from Health Access Worker. East European outreach workers. CODES: CL, FF, MS, OL

Quaker Homeless Action/Quaker Open Christmas

Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road, W1T 4TD
07833 123155, http://bit.ly/2gxLOOX
Winter Shelter:
23 December to 30 December
Monday: 3pm-9am; Tuesday-Monday: 9am-9am Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.; Monday: 11:30am-12:30pm (mobile library, 3rd week of month, Manna Centre); Tuesday: 7pm-7:30pm (mobile library, alt. weeks at Lincoln’s Inn Fields); Saturday: 10am-4pm (mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm); Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies. CODES: AH, AD, A, AC, B, BA, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF

Spectra CIC

St Charles Centre, Exmoor Street W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated. CODES: MH, C, ET, OL, OW, SH

St Giles' Trust

Georgian House, 64-68 Camberwell Church Street SE5 8JB
0207 708 8000, http://bit.ly/DoBEb
Monday-Thursday: 9:30am-12:30pm; Supports ex-offenders. CODES: AH, AD, BA, CA, ET, IT, OL

Street Souls - Emmaus Greenwich

Coombe House, 226 Elmley Street, Plumstead SE18 7NN
07354 460480, http://bit.ly/2X4hqBh
Thursday: 6pm-8pm at Woolwich Common Community Centre, SE18 4DW; Each Thursday Street Souls offers support to anyone in need. We offer food, clothing and other items, weekly activities, a listening ear and signposting to local organisations. CODES: CL, FF, AD, OL

Street Souls - Emmaus Greenwich2

Coombe House, 226 Elmley Street, Plumstead SE18 7NN
1st and 3rd Friday of each month between 7:30 - 9pm at St Stephen's Church, Rochester Row, SW1P 1LE Twice a month Street Souls offers support to anyone in need. We offer food, clothing and other items, a listening ear and signposting to local organisations. CODES: F, CL, AD, OL

Streetlytes

Dalgarno Community Center, 1 Webb Close, London W10 5QB
020 7603 7956, http://bit.ly/H7fcs
Monday: 6pm-9pm (drop-in, St Stephen’s Church, 1 Coverdale Rd, W12 8JJ); Free hot meal, friendship and donated items. Open-ccess to anyone who is homeless or vulnerably housed, or who can't afford to pay for both food and housing. CODES: AH, AD, A, BE, CL, DW, FF, OL, OW

Streets2Homes

2a Wych Elm, Harlow, Essex CM20 1QP
01279 430011, http://bit.ly/2IuUuTB
Monday-Friday: 8:45am-2pm (day centre - breakfast from 8.45); Monday-Friday: 9am-5pm (appointments); Social contact and access to housing and employment advice, health services, food & clothing, and general guidance. Links with a wide range of agencies and organisations to access appropriate help. The day centre provides shower facilities, clean clothes, food etc. as well as advice, support and practical help. Ring or email streets2homes@streets2homes.co.uk for more info. CODES: AH, AD, CL, F, MS, OL, BS

Thames Reach (Camden Spectrum)

Camden Spectrum, 6-8 Greenland Street NW1 0ND
020 7267 4937, http://bit.ly/KMJ1uF
Monday-Friday: 9:30am-7pm; Thames Reach is a London-based charity helping homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. Its vision is to end street homelessness. Email CamdenSpectrum@thamesreach.org.uk CODES: AH, A, AC, BS, CL, DW, FF, IT, MS, OL, TS, LF

Thames Reach (Employment Academy)

29 Peckham Road SE5 8UA
020 7702 4260, http://bit.ly/1CHIXoC
Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Greenhouse

19 Tudor Road E9 7SN
020 8510 4490, http://www.online-consult.co.uk/org/the-greenhouse-practice
Monday, Wednesday, Friday: 10am-12:30pm (drop-in) ; Thursday: 10am-1pm (drop-in for homeless E Europeans in Hackney); Health services for men and women who are sleeping rough, have a drug or alcohol problem, poor mental health, or who are simply struggling to keep a roof over their head in Hackney. Medical services include registering with a doctor and TB screening. Specific advice for Eastern Europeans, including translation services. Step-free entrance, with a lift to access other floors. CODES: MH, AH, A, BA, DA, DW, NE, OL, LA, SF

The Harbour

Community Link Team, 245 Coldharbour Lane, Brixton SW9 8RR
0207 095 1980, http://bit.ly/2S8nzrb
Monday, Wednesday, Thursday, Friday: 9:30am-4:30pm; Tuesday: 9:30am-1pm; One-to-one and group recovery support. Yoga/mindfulness, complementary therapies and support to access psychological services. Training, employment support. Cafe-style drop-in. CODES: TS, OL, DW, A, LF, ET, IT, C, BA

The Pilion Trust

60 Lough Rd , 39-41 North Road N7 8FE
020 7700 2498, http://bit.ly/2tpTGFb
Monday-Friday: 10am-5pm; Sunday: 2pm-5pm (outreach worker available at Margins, Union Chapel); Works with people who have been affected by drugs, alcohol and mental health. CODES: MH, AD, A, C, DW, OL, OW

Turning Point South Westminster Drug and Alcohol Service

32a Wardour Street, Soho W1D 6QR
020 7437 3523, https://bit.ly/1l27B9K
Monday-Friday: 10am-5:30pm; Saturday & Sunday: 11am-4:30pm; Help for people who are experiencing problems with drug use. Complimentary therapies. CODES: MH, C, DW, NE, OL

Upper Room (St Saviour's)

St Saviour's Church, Cobbold Road W12 9LN
020 8740 5688, http://bit.ly/2tm3EYf
Monday & Tuesday: 12pm-5pm (job club); Monday-Friday: 5:30pm-6:45pm (free food); Friday: 10am-5pm (counselling for English and Polish speakers by appointment); Provides a broad range of services for the homeless, vulnerable and excluded of west London. UR4Jobs is a drop-in project for A10 nationals and offers support in Polish, English, Romanian and Russian. CODES: CA, CL, ET, FF, IT, OL

Veterans Aid

40 Buckingham Palace Road, Victoria SW1W 0RE
020 7828 2468, http://bit.ly/1qnjco6
Monday-Thursday: 8:30am-3:30pm (helpline); Friday: 8:30am-1:30pm; Free helpline: 0800 012 68 67. On your first visit, staff will assess your problems so the right specialist help can be arranged. CODES: MH, AH, AD, A, BA, CA, CL, C, DW, ET, MS, OL, OW, LA

Wandsworth Community Drug and Alcohol Service (WCDAS)

St John's Therapy Centre, 162 St John's Hill, Battersea SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

WDP - Westminster Drug Project

470-474 Harrow Road W9 3RU
020 7266 6200, http://bit.ly/RfMhd
Monday-Friday: 1pm-5pm (open access); Open access services, structured treatment programmes, outreach and aftercare. Advice about blood-borne viruses. Helpline: 020 7266 6300. CODES: AH, AD, C, DW, MS, NE, OL, OW

Webber Street (London City Mission)

6-8 Webber Street SE1 8QA
020 7928 1677, https://bit.ly/2vPkv9n
Monday-Wednesday: 9am-12pm; Saturday: 9am-12pm; List for showers taken on Monday (1 shower per week per male guest). Short Bible talk each morning - prayer and other spiritual help offered. Closed first Wednesday of each month. Not step-free. CODES: MH, BS, CL, F, MS, OL, LF

Whitechapel Mission

212 Whitechapel Road E1 1BJ
020 7247 8280, http://bit.ly/mDSOe
: 6am-11am The Mission daycentre. Free breakfast 8-10am.; The Mission daycentre is open Mon-Sun from 6am. Free breakfast 8-10am. We have take-away food parcels and clothing parcels. Men’s showers, 7am-10am Mon-Fri Men’s Clothing, 7am-10am Mon-Fri Women’s showers, 6am-10am Mon-Fri Advice centre, 8am-3pm Mon-Fri Computer suite, 8am-3pm Mon-Fri CODES: AH, A, B, BA, BS, BE, CL, C, DA, DW, F, IT, MS, OL, TS

Combat Stress

0800 138 1619, https://combatstress.org.uk
Monday-Sunday: 12am-12am (24hr, 365 days helpline); National ex-services charity offering help with Post Traumatic Stress Disorder (PTSD) - open 24/7. CODES: MH, AD, C, OL

Equality Network

0131 467 6039, http://www.equality-network.org
A leading national charity working for lesbian, gay, bisexual, transgender and intersex (LGBTI) equality and human rights in Scotland. Run events, 1-2-1 support groups and produce guidance. CODES: C, OL

Frank

0300 123 6600, http://bit.ly/1uGXVH0
Monday-Sunday: 2pm-6pm (live chat); Drug advice for young people. Web: www.talktofrank.com; SMS: 82111; email: frank@talktofrank.com. CODES: AD, C, DW, OL

No Panic

0844 967 4848, http://bit.ly/1wMxmBi
Monday-Friday: 10am-10pm; Support for those suffering from panic attacks, phobias, OCD, general anxiety disorder and tranquilliser withdrawal. Info, advice, counselling, listening, befriending and referrals. Helpline: 0844 967 4848; youth helpline: 0330 606 1174; email: info@nopanic.org.uk. CODES: MH, AD, C, DW, OL

Re-Solv

30a High Street, Stone, Staffordshire ST15 8AW
01785 810762, http://bit.ly/1waO7J5
Monday-Friday: 10:30am-4pm (helpline - not public holidays); Information about inhalant abuse (aka sniffing, glue sniffing, tooting and huffing). Outside helpline hours, an answer phone message gives an emergency contact. Good leaflets and sites for children. Phone or email (information@re-solv.org). Works closely with Solve It, who offer an online counselling service (01536 414690). CODES: AD, C, DW, OL

Youth Access

1-2 Taylors Yard, 67 Alderbrook Road, London SW12 8AD
020 8772 9900, https://bit.ly/2974vSW
The website can put you in touch with local contacts for mental health counselling, advice and information. A huge range of services is available for you. Contact by phone (020 8772 9900), email (admin@youthaccess.org.uk) or via the website. CODES: MH, AD, C, OL

Bethany Welcome Centre

Haymarket Hub Hotel, 7 Clifton Terrace, Edinburgh EH12 5DR
07919 557 673, https://www.bethanychristiantrust.com/
Open 24/7 October – May Free accommodation, food and support for people sleeping rough. Just show up or call the number above for support. CODES: MH, AH, A, BA, BS, BE, C, FF, OL

Cadogan Street

Corunna, 39 Cadogan House, Glasgow G2 7AB
07966 062 495
Wednesday: 8pm-9:30pm; Thursday: 7pm-8:30pm; Sunday: 7pm-8:30pm (every second Sunday); Directly opposite Number 28, on corner. Soup, sandwich and hot drink for anyone over 20 years old. 365 days a year. Aim to direct homeless service users to appropriate services. CODES: FF, OL

Drinkline

0300 123 1110, https://bit.ly/1koY12l
Monday-Friday: 9am-8pm; Saturday & Sunday: 11am-4pm; Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. Advice on services to help you cut down your drinking. CODES: A, C, OL

Edinburgh Crisis Centre

PO Box 23768, Edinburgh EH7 5XE
0808 801 0414, http://bit.ly/wIy19
Monday-Sunday: 9am-9am; Free 24-hour helpline and one-to-one support for people (18+) who use or have used mental health services. Practical help to access local resources. CODES: MH, AD, C, OL

Edinburgh Cyrenians

Norton Park, 57 Albion Rd, Edinburgh EH7 5QY
0131 475 2354, http://bit.ly/2cw4RGH
Monday-Friday: 10am-5pm; Advice, information and support phone helpline for people who are homeless, threatened with homelessness or struggling with addiction. Not a drop-in service - appointments by referral. CODES: AD, DW, ET, OL, LA

ELPIS Centre

23 Mayfield Street, Glasgow G20 9RQ
0141 946 0605, http://bit.ly/30EPh1G
Accommodation and support for homeless or vulnerable women aged 16-25. CODES: OW, OL, C, AD, AH

Emmaus Glasgow

Emmaus House, 101 Ellesmere Street, Glasgow G22 5QT
0141 353 3903, https://bit.ly/332k7EB
Monday-Friday: 9am-4pm; Accommodation and work for 23/24 homeless people. No drink or drugs, but Emmaus helps people with addiction problems to access local services. CODES: AH, CA, CL, ET, OL

Glasgow City Mission

20 Crimea Street, Glasgow G2 8PW
0141 221 2630, http://bit.ly/2rlhWZm
Monday-Friday: 10am-8pm Breakfast, lunch & dinner - see times for meals.; Open Monday – Friday Drop In: 10am – 4:30pm, 6 – 7:30pm Lunch: 1 – 3pm, Dinner: 6 – 7:30pm. Our Urban café is open for music lessons and college classes. We are also working with some guests to get them into employment. Our counselling service is operating in Crimea Street and some activities continue online. Nursery open. CODES: MH, AH, A, CA, C, DW, ET, FF, FC, IT, LF, OL, OW, TS, SF, EF, EO, F, MS, AD

Glasgow Council on Alcohol

14 North Claremont St, Glasgow G3 7LE
0141 353 1800, http://bit.ly/2LZJHTs
Monday-Thursday: 9am-9pm; Friday: 9am-5pm; Saturday: 9am-1pm; GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Drop in any time during opening hours. Freephone helpline: 0808 802 9000 CODES: A, C, OL, SF

Homeless Families Health Care Team

55 Hunter Street, Glasgow G4 0UP
0141 553 2826, http://bit.ly/2O3WYgB
Monday-Friday: 9am-5pm; GPs, nurses and office staff also run clinics at some hostels. Appointments not necessary. Also support people who have hospital appointments and want someone to go with them. An addiction and mental health team is based here. CODES: MH, AD, A, C, DW, MS, OL, OW

Homeless Project Scotland

194 Argyle Street, Glasgow G2 8BT
0800 0147 160, http://homelessprojectscotland.org
We support homeless and vulnerable people and families in Scotland by working alongside partners and supporting people who need our help. Food distribution, hygiene packs, advice all available. 07828 584 544 (24/7 support). CODES: FF, OL, AD

Keymoves (Four Square)

07771 516762, https://www.foursquare.org.uk
Monday-Sunday: 12am-12am (staffed 24/7); 24-hour emergency access accommodation for homeless women. residents engage with staff to develop a personal plan to tackle housing and other support needs. CODES: MS, OL, CL, DA, BA, AD, AH

LGBT Helpline Scotland

0300 123 2523, http://www.lgbthealth.org.uk
Tuesday-Wednesday: 12pm-9pm; Thursday & Sunday: 1pm-6pm; Working to improve the health, wellbeing and equality of lesbian, gay, bisexual, transgender (LGBT) people in Scotland. Livechat at www.lgbthealth.org.uk CODES: C, MH, OL

Rape Crisis Scotland

46 Bath Street, Glasgow G2 1HG
0141 331 4180 (gen enquiries), https://bit.ly/2stYJpm
Monday-Sunday: 6pm-12am; Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English. CODES: C, OL, SH

Shakti Women's Aid

Norton Park, 57 Albion Road, Edinburgh EH7 5QY
0131 475 2399, http://bit.ly/13d5lf
Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic women, children and young people experiencing and/or fleeing domestic abuse. 24hr domestic abuse helpline: 0800 027 1234 CODES: AD, OL, SF

Shelter Scotland - Edinburgh Community Hub

Scotiabank House, 6 South Charlotte St, Edinburgh EH2 4AW
0808 800 4444, http://Shelterscotland.org/edinburgh
Monday-Friday: 9am-5pm; Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times. CODES: AH, AD, OL, TS, LA

Simon Community Scotland

472 Ballater Street, Glasgow G5 0QW
0141 418 6984, https://bit.ly/2S1yhTj
Saturday-Sunday: 11am-11pm (street outreach); 472 Ballater Street, Glasgow (Head Office): 0141 418 6984 389 Argyle St, Glasgow (Access Hub): 0141 552 4164 Phone lines open 24/7. Acccommodation and support services around Scotland, including the Rough Sleepers & Vulnerable People service. For more information call numbers above. See NIGHTSTOP (DEPAUL), STREETWORK and ACCESS HUB for information about those services. A service for people who are experiencing homelessness and other difficulties and need consistent, long-term support. CODES: MH, AH, AD, A, DW, OL, OW

Simon Community Scotland ACCESS HUB (Glasgow)

389 Argyle Street, Glasgow G2 8LR
0141 552 4164, https://www.simonscotland.org/
Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. You can also call our Helplines (Open 24hrs. Free from landlines) on 0800 027 7466 (Glasgow) or 0808 178 2323 (Edinburgh). CODES: AH, MS, TS, MH, AD, DW, OW, OL

Stonewall Scotland

0800 050 2020, http://www.stonewallscotland.org.uk
Monday-Friday: 9:30am-4:30pm (helpline); Help, information and support for LGBT communities and their allies. Contact Freephone for information. CODES: C, LA, OL

Stopover (Four Square)

40 Grove Street, Edinburgh EH3 8AT
0131 229 8381, http://bit.ly/2dmjii9
Monday-Sunday: 12am-12am (staffed 24/7); Stopover provide supported accommodation to young people aged 16-25 who are homeless. Residents can stay for up to 2 years or until suitable housing becomes available. Referral via Edinburgh City Council: 0131 229 8381 CODES: AH, AD, BS, C, DA, ET, OL, OW

Streetwork Crisis Centre

22 Holyrood Road, Edinburgh EH8 8AF
0131 557 6055, https://www.streetwork.org.uk
Monday-Friday: 7am-8pm (drop-in); Saturday & Sunday: 9am-5pm (drop-in); Helpline 24/7: 0808 178 2323. Open 365 days a year to support anyone in Edinburgh who does not have a safe place to sleep. Though their Holyrood Hub and helpline, they advise, refer and support people to access the services they need to resolve their situation. CODES: AH, BA, BS, CA, DA, IT, L, LS, MS, OL, OW, SF, AD, C, FF, TS

The Access Place

The Access Place, 6 South Gray's Close, Edinburgh EH1 1TQ
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm (closed 1pm-2pm); Tuesday: 10am-5pm (closed 1pm-2pm); Housing and social care service for those who have found themselves on the streets. Specialist GP practice providing a wide range of primary healthcare for people who may be having trouble registering with a GP who are homeless or have additional support needs such as issues with drugs and/or alcohol. (Colocated with project partners, Housing and Social Work.) Please note, we open at 10am on Tuesday CODES: MH, AH, AD, BA, MS, OL

The Marie Trust

32 Midland Street, Glasgow G1 4PR
0141 221 0169 (option 2), https://www.themarietrust.org
Monday-Friday: 7:30pm-11pm (food collection); Day service for people affected by homelessness/poverty. Offers low-cost breakfast and lunch, as well as a range of classes and activities. Call for activities. Most services currently suspended - Free food avaialble on weeknights. CODES: AC, BA, BS, BE, CA, CL, C, F, FC, MS, OL, OW, TS

The Salvation Army (Wallace of Campsie House)

30 East Campbell Street, Glasgow G1 5DT
0141 552 4301, http://bit.ly/2GlOvyV
Monday-Sunday: 9am-9pm (staff on duty 24/7); Purpose-built resettlement accommodation to enable residents to regain control of their lives. Average stay is six to 18 months. CODES: MH, AH, AD, BA, BS, BE, CL, DA, DT, ET, LF, MS, OL, TS

The Sandyford Initiative

2-6 Sandyford Place, Sauchiehall Street, Glasgow G3 7NB
0141 211 8130, http://www.sandyford.scot
Monday-Friday: 8:30am-4:15pm (helpline - 0141 211 8130); Friday: 8:30am-3:45pm; Saturday: 9am-11am; Specialist sexual health services: counselling for male survivors of childhood sexual abuse. Emergency contraception and rape/assault services. Testing and counselling for men who have sex with men and for women involved in prostitution. No routine services available - emergency and vital services only. CODES: MH, AD, C, DW, FC, MS, NE, OL

WE ARE WITH YOU (NW Glasgow Recovery Hub)

The Quadrangle, 59 Ruchill Street, Glasgow G20 9PX
0808 178 5901, https://bit.ly/2P9nxSS
Monday-Sunday: 8am-8pm; For your recovery from alcohol and drug use. Individual support and tailored interventions, incl outreach workers. Call the helpline or email. CODES: MH, AD, A, DW, OL, OW

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484