CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Homeless Outreach Project (Edinburgh)
65/5 Niddrie Mains Terrace, Edinburgh
EH16 4NX
0131 661 7137, http://
Monday-Friday: 9:30am-5pm;
Outreach service for homeless people experiencing difficulties with their mental health and/or addictions.
CODES: MH, AH, AD, A, CC, CA, C, DW, ET, OW, SH, TS
The Salvation Army (Laurieston Centre)
39 South Portland Street, Glasgow
G5 9JL
0141 429 6533, http://
CODES: AH, A, CC, C, DA, ET, FF, IT, LF, MS, SH, TS
AKT
020 7831 6562, https://www.akt.org.uk
akt exists to give 16–25-year-olds who are LGBTIQA+ and at risk of, or experiencing homelessness or a hostile living environment, the support they need to thrive. akt can support your housing, mental health, finance and health needs. Visit the website to make a referral.
CODES: MH, SH, AH, MS
All East
Ambrose King Centre, The Royal London Hospital, Whitechapel Road
E1 1BB
020 7377 7306/7307, https://bit.ly/2MrOn5d
Drop-in sexual health advice and counselling - check website for clinic addresses. Tests for infections & HIV. Drop-in and appointment clinics for sex workers. Clinic for gay men. Sexual assault clinic. Bangladeshi advocacy service. Ring or email BHNT.AKC-Reception@nhs.net for further info.
CODES: C, MS, SH
Antidote Services (London Friend)
London Friend, 86 Caledonian Road
N1 9DN
020 7833 1674, http://bit.ly/2IsCP05
Was an LGBT+ drop in pre-Covid-19. Drug and alcohol service targeted at the lesbian, gay, bisexual and transgender (LGBT) community.
Antidote hosts Drop-in clinics in-person on Monday 11am to 1pm and online Thursday 6pm to 8pm.
For support email counselling@londonfriend.org.uk; antidote@londonfriend.org.uk
Also drug and alcohol services targeted at the lesbian, gay, bisexual and transgender (LGBT) community. See website for latest contact information.
CODES: A, C, DW, SH
Brandon Centre
26 Prince of Wales Road
NW5 3LG
020 7267 4792, http://bit.ly/rRN1G
Monday-Thursday: 10:30am-5:30pm
(Advice line);
Contraception & sexual health advice for under 25s.
020 7267 4792 or text 07451 288524
or email contraception@brandoncentre.org.uk
CODES: SH, MS, C, MH, AD
Brent Recovery Day Programme
Willesden Centre for Health, Harlesden Road
NW10 3RY
0300 303 4611 (free), http://bit.ly/31zZKNc
Monday-Saturday: 9:30am-5pm;
The Programme provides recovery treatment for people (18+) with addiction problems in Brent to help them get back to a clean and sober life, free from addiction. It runs 6 days a week for 12 weeks, and the team includes substance misuse workers, doctors, nurses and psychologists, as well as volunteers and peer mentors. 24/7 Helpline: 0800 107 1754. Get your support worker to complete the referral form (info.brent@wdp.org.uk). Women-only groups available.
CODES: NE, DW, A, SH, C, CA, ET
CLASH Archway Centre (Central London Action on Sexual Health)
Archway Centre, 681-689 Holloway Road, Archway
N19 5SE
020 3317 2855, https://www.sexualhealth.cnwl.nhs.uk
Thursday: 12pm-3pm
(SHOC clinic for sex workers of all genders);
CLASH provides free and confidential sexual health outreach services for sex workers, homeless people, substance users, Black Asian and Minority Ethnic people and men who have sex with men living or working in Camden and Islington. The outreach service includes one-to-one advice, health promotion & sexual health screening.
CODES: SH, MS
CLASH Mortimer Market Centre (Central London Action on Sexual Health)
Mortimer Market Centre, Capper St, off Tottenham Court Rd
WC1E 6JB
020 3317 2855, https://www.sexualhealth.cnwl.nhs.uk
Monday: 9am-12pm
(CLASH clinic for sex workers of all genders);
Friday: 9am-12pm
(CLASH clinic for female identifying genders);
CLASH provides free and confidential sexual health outreach services for sex workers, homeless people, substance users, Black Asian and Minority Ethnic people and men who have sex with men living or working in Camden and Islington. The outreach service includes one-to-one advice, health promotion & sexual health screening.
CODES: MS, SH
GUYS@Mary's
135a Praed St
W2 1BL
020 3312 3405 / 3406, http://bit.ly/2xxg0AJ
Free, confidential sexual health service for men who have sex with men, which provides sexual health testing and treatment for men who are experiencing symptoms and advice on PEP and PrEP. Self-referral through the online booking form.
CODES: AD, MS, OW, SH
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
Health E1
9-11 Brick Lane, Aldgate East
E1 6PU
020 7247 0090, http://bit.ly/1rEyV67
Monday-Friday: 9am-5pm
(clinics start at 9am and 2pm);
Monday, Thursday, Friday: 2pm-3:30pm
(drop-in mental health clinic);
Monday-Friday: 2pm-3:30pm
(substance misuse drop-in);
Medical centre for homeless and vulnerably-housed people. Also registers people in hostels or B&Bs in Tower Hamlets and those who have been placed in temporary accommodation elsewhere in London by LB Tower Hamlets. Wide range of services - contact them for further information. Phone for an appointment or drop in.
CODES: MH, CC, DW, MS, NE, SH
Marylebone Centre (Church Army)
1-5 Cosway St
NW1 5NR
020 7262 3818, http://bit.ly/1mhvhYf
Monday-Thursday: 9:30am-1:30pm
(rough sleepers' drop-in);
Monday: 10:30am-11:30am
(drama);
Monday: 1:30pm-3:30pm
(M’lebone Proj newsletter);
Tuesday: 10am-12pm
(open access; clothing for rough sleepers only);
Tuesday & Friday: 1:30pm-3:30pm
(healthy eating; kitchen skills);
Wednesday: 8am-9am
(running club);
Wednesday: 9am-12pm
(Women into Work 1:1; advice);
Wednesday: 1:30pm-3:30pm
(Women into Work group);
Thursday: 9am-3pm
(life coaching 1:1);
Thursday & Friday: 1:30pm-3:30pm
(Westminster Adul Education Service – IT, reading, writing);
Friday: 10am-12pm
(ESOL for beginners) ;
Female-only project. Two hostels with 112 single beds and a day centre with a rough sleepers' drop-in. Activities programme for residents and day centre users. Lift for people with mobility problems to access the day centre.
CODES: BS, CA, CL, ET, FF, IT, L, LS, MS, MD, SH, TS, SF, LF
New Horizon Youth Centre
68 Chalton Street
NW1 1JR
020 7388 5560, https://nhyouthcentre.org.uk
Monday: 2pm-3:30pm
(alcohol support);
Monday-Sunday: 10:30am-3:30pm
(showers, laundry, breakfast & lunch;10.30am-1pm advice);
Day centre
Monday, Wednesday, Friday: 10am-1pm;
Monday, Wednesday, Friday: 1:30pm-3pm;
Day centre for young people aged 18–24 needing help with homelessness.
Please bring your ID to your first visit, you will need to register at reception.
Daily day centre services, activities and stay for a hot lunch. New Horizon can help with: Housing advice and advocacy; Support with accessing benefits and Universal Credit; Education, employment and training support; Counselling and mental health support; Physical and sexual health advice; Breakfast and hot lunches; Showers; Wifi; Laundry; Clothes and health essentials; Youth work and life skills programme including art, music, sports and drama.
CODES: MH, AH, AD, BS, ET, FF, IT, MS, C, FA, L, SH, TS
Positive East
159 Mile End Road, Stepney
E1 4AQ
020 7791 2855, http://bit.ly/1th8WzX
Monday-Friday: 10:30am-5pm;
Pre-Covid-19 did HIV testing. Still offers Practical and emotional support and advice by HELPLINE (020 7791 2855) for people living with or affected by HIV in E London.
Option 1 psychological help.
Option 2 advice line on housing & benefits.
Option 3 sexual health questions.
Please see website for full list of services operating during the Covid-19 pandemic.
CODES: MH, AD, CC, CA, C, IT, MS, OW, SH
Quaker Homeless Action/Quaker Open Christmas
Admin: PO Box 7105, Poole, Dorset BH15 4DQ, Winter shelter: The American Church, 79A Tottenham Court Road,
W1T 4TD
07833 123155, http://bit.ly/2gxLOOX
Winter Shelter:
23 December to 30 December
Monday: 3pm-9am;
Tuesday-Monday: 9am-9am
Open 24 hours. 3pm on 23 December until 10am on 30th December. There will be hot food and drinks, clothing, entertainment, mobile library, hairdressers, a food bank, showers, and all sorts of other services and resources available.;
Monday: 11:30am-12:30pm
(mobile library, 3rd week of month, Manna Centre);
Tuesday: 7pm-7:30pm
(mobile library, alt. weeks at Lincoln’s Inn Fields);
Saturday: 10am-4pm
(mobile library: The Passage, 10am–10.30am; The American Church, 11.15am–12pm; St Giles in the Fields, 2pm–4pm);
Quaker Homeless Action runs mobile libraries. The Christmas Shelter (24 beds, dry) provides breakfast and supper for up to 75. It closes at 10pm except for those who have been given a bed. Self referrals and referrals from Islington Outreach Forum agencies (inc. Islington DAAT, Whitaker Centre, Pilion Trust, New Horizon, Focus and Angel Drug Services) or others that can provide ongoing support. Phone to check vacancies.
CODES: AH, AD, A, AC, B, CC, BS, BE, CL, DW, FF, FC, MS, NE, OL, OW, SH, LF
Reset Outreach and Referral Service @ Providence Row
82 Wentworth Street
E1 7SA
0800 802 1860, 020 7375 0020, https://www.providencerow.org.uk/pages/12-support-with-drug-and-alcohol-problems
Monday-Friday: 8:30am-4pm
Needle exchange and harm min;
Reset Outreach and Referral Service offers linkage to substance misuse treatment, training and education about drugs and overdose and a harm reduction programme which provides one on one advice and supplies to people who use various substances, from opioids to performance enhancing drugs (steroids) to hormones. Call 0800 802 1860 for more info.
CODES: NE, A, DW, SH, OW
Soho NHS Walk-In Centre
1 Frith Street
W1D 3HZ
020 7534 6500, https://bit.ly/1spn3j9
Monday-Friday: 8am-8pm;
Saturday & Sunday: 10am-8pm
(and Bank Holidays - closed on Christmas Day);
Previously a walk-in medical centre for general healthcare, contraceptive advice, and HIV/Hep tests.
Closed since Covid-19 pandemic. Visit 111 online for any health concerns.
CODES: MS, SH
Spectra CIC
St Charles Centre, Exmoor Street
W10 6DZ
0203 322 6920, http://bit.ly/2k32L1F
Pre-Covid-19 were offering health and well-being services, including sexual health, emotional resilience and wellbeing. Outreach, social and therapeutic groups, support, health screening, counselling. Services are suspended - check website for details as some services are reinstated.
CODES: MH, C, ET, OL, OW, SH
The Doctor Hickey Surgery
Cardinal Hume Centre, 3 Arneway Street, Horseferry Road
SW1P 2BG
020 7222 8593, https://bit.ly/2MjVPjL
Monday-Friday: 10am-12:30pm;
Monday, Tuesday, Thursday, Friday: 2pm-4pm;
Wide range of medical and mental health services for people who are roofless, in hotels and hostels, squats and refuges, as well as shelters. In a serious emergency out of hours, phone 999.
CODES: MH, A, C, DW, FC, MS, SH
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
Women @ the Well
54-55 Birkenhead St, Kings Cross
WC1H 8BB
020 7520 1710, https://www.watw.org.uk
We offer nutritious lunch options alongside other basic needs such as shower and laundry facilities, weather-appropriate clothes and toiletries. Women can also book private one-to-one appointments with our In-House Support Team for casework.
CODES: AD, BS, C, FF, L, SH
Brook
0800 018 5023, http://bit.ly/1nIa3Dp
Monday-Friday: 9am-5pm;
Free sexual health advice & helpline for under 25s, including information on your rights, and facts about sex and sexually-transmitted infections. You can find your nearest centre via the website ('Find a Service'). If you need to speak to someone outside Brook opening times please contact the Sexual Healthline on 0300 123 7123. If you need urgent medical advice please contact NHS 111 by dialling 111, or NHS 24 (Scotland) on 08454 242424.
CODES: MS, SH, LA
Rape Crisis (England & Wales)
0808 802 9999, http://bit.ly/yTGhB
Monday-Sunday: 12pm-2:30pm;
Monday-Sunday: 7pm-9:30pm;
Basic information so survivors of sexual violence can access the relevant services in England and Wales. See also http://www.rcne.com/ for Rape Crisis Europe; and http://www.rcni.ie/ for Rape Crisis Ireland.
CODES: AD, C, MS, SH, LA
Sexual Health Helpline
Find your nearest clinic or just find out about AIDS and HIV. Info on contraception, family planning, sexual health, clinics etc.
CODES: C, MS, SH
Survivors UK
Unit 1, Queen Anne Terrace, Sovereign Court, The Highway, E1W 3HH
0845 122 1201, https://www.survivorpathway.org.uk/services/survivors-uk-men/
Monday-Sunday: 12pm-8pm
(helpline webchat);
National helpline offering information and support to men who have been sexually assaulted at any time in their lives, and those who care for them. One-to-one counselling and support groups for male survivors in the London area. Awareness and training for agencies whose client group includes male survivors.
CODES: AD, C, SH
Hunter Street Complex Needs Service
55 Hunter Street, Glasgow
G4 0UP
0141 553 2801
Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG.
REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service.
CODES: A, DW, LA, MS, MH, SH, SF
LHM360 (Lodging House Mission)
35 East Campbell St, Glasgow
G1 5DT
0141 552 0285, https://www.lhm360.org
Monday-Friday: 8:30am-10am
(Free breakfast);
Monday-Thursday: 12pm-2pm
(Free lunch, starts 1:30pm on Fridays);
Monday-Friday: 8:30am-3pm
Drop-in;
Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous.
CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF
Rape Crisis Scotland
46 Bath Street, Glasgow
G2 1HG
0141 331 4180 (gen enquiries), https://bit.ly/2stYJpm
Monday-Sunday: 6pm-12am;
Helpline: 08088 01 03 02. Free, confidential helpline for anyone, women and men, affected by sexual violence, no matter when or how it happened. We can also put you in touch with local rape crisis centres or other services if you need longer-term support. Minicom service for deaf or hard of hearing people (0141 353 3091). Interpreters are available if your first language is not English.
CODES: C, OL, SH
Turning Point Scotland (Alcohol & Drug Crisis)
80 Tradeston Street, Glasgow
G5 8BG
0141 420 6969, https://tinyurl.com/4y6e8yxe
Monday-Sunday: 12am-12am
(open 24 hours);
Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.
CODES: A, C, DW, MS, NE, SH, SF, OL
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
0131 554 7516, http://tinyurl.com/jxykwdhb
Monday & Wednesday: 9am-5pm;
Tuesday & Thursday: 9am-8pm;
Friday: 9am-4:30pm;
Drop-in to arrange further 1-to-1 support.
Needle Exchange Mon – Fri at the times stated above.
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
CODES: A, C, DW, MS, NE, SH, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484