PopLaw Legal Advice Clinic

Tuesday: 6pm-8pm (appointments only); Covers debt, employment, housing, benefits etc. Initial advice, written advice and form-filling. For residents of Tower Hamlets. More info from the website. CODES: AH, CC, DA, TS, LA

Alone in London (Depaul)

This service is for young people aged 16 – 25. Services provided by Alone in London include, Assessment and Advice, Mind Connect, Family Mediation, Training and Employment, Future Connect and in some cases Emergency Night Stop. Visitors are offered an initial assessment/advice session with a member of the advice team and offered a confidential space to discuss your needs. Call to book an appointment before visiting. CODES: MH, CA, C, ET, TS

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Assisted Homes CIC

Monday-Friday: 9am-5pm; Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible. CODES: AH, CC, DA, TS, SF

Bench Outreach

Thursday: 1pm-4pm (SHE); SHE (Support, Help, Empowerment) is a weekly drop-in session offering advice to homeless and vulnerable women in a safe, female-only space. CODES: AH, CC, FF, LF, OL, TS

Cardinal Hume Centre

Monday-Thursday: 9:30am-3:30pm; Friday: 12:30pm-3:30pm; No walk-ins but appointments offered Monday-Thursday: 9:30am-3:30pm Enables people to gain the skills they need to overcome poverty and homelessness. Works with homeless young people, badly-housed families and others in need. Spanish (Wed) and Arabic (Friday) speakers by appointment. For the advice team, call: 020 7227 1673. For family services and learning services hours, call 020 7222 1602. CODES: AH, AD, CC, CA, C, DA, ET, IT, MS, TS

Colchester Emergency Night Shelter

Monday-Saturday: 7:15pm-9am; Sunday: 12:30pm-9am; Temporary accommodation, respite & support for single homeless people 18+. Signposting, help with permanent accommodation, benefits & health. CODES: AH, CC, BS, BE, ET, IT, L, TS

Crisis Skylight (Brent)

Monday-Friday: 10am-1pm (drop-in); Monday-Friday: 10am-4pm (phone line open); The skylight service works with single adults experiencing rough sleeping in Brent and the adjoining boroughs to help them rebuild their lives and leave homelessness behind for good. We can help with: finding a home and settling in; finding work and applying for jobs; looking after your health and wellbeing. How we can help depends on your situation and needs. Crisis is not an emergency service and we do not have direct access to accommodation. CODES: BS, CA, FF, MS, S, TS

Crisis Skylight (Croydon)

Monday, Tuesday, Thursday, Friday: 10am-4pm; Wednesday: 10am-2pm; We work with people in Croydon to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Croydon. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: TS, CA, ET, MH, MS

Crisis Skylight (London)

Monday-Friday: 9:30am-4:30pm; We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: MH, ET, SF, MS, CA, TS

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS

Glass Door Homeless Charity

Monday, Tuesday, Thursday: 9am-2pm (Chelsea Methodist Church); Winter shelter
04 November to 05 April
Monday-Sunday: 8pm-7am (please come to the day centre or phone to see if there are vacancies); Wednesday & Friday: 9am-2pm (St Augustine's Church); Monday-Friday: 12pm-3pm (Ace of Clubs); Monday-Thursday: 9am-11am (Vineyard Community Centre); Tuesday: 12:30pm-3pm (The Yard, Putney); Glass Door runs London’s largest emergency winter night shelter, providing men and women a safe, warm place to sleepfrom November to April. Individuals affected by homelessness also access advice, food, showers and laundry facilities year-round from drop-in day centres that work in partnership with the charity. CODES: AH, BS, CA, CL, ET, FF, IT, TS, AD, CC

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Herts Young Homeless (HYH)

Monday-Friday: 9am-5pm (appointments for advice); Aims to prevent homelessness, and support young people, those in crisis and individuals at risk of becoming homeless, mainly people 16-24. Mediation, education and other specialist prevention services, advice, support etc. 18+ Hub for housing, money and benefits advice. Nightstop for emergency short-term accommodation. Advice line: 0844 833 0933. CODES: AD, C, ET, CC, AH, TS

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

Richmond Legal Advice Service

Tuesday: 8pm-9:30pm; Covers children, domestic violence, employment, housing, benefits etc. CODES: AH, CC, TS, LA

SHP

Monday-Sunday: 9am-5pm; Provides innovative accommodation and support services to 3,000 of London's most vulnerable people. To discuss referral, call 020 7520 8660. CODES: AH, AC, CC, CA, DA, ET, IT, OW, TS

SPEAR

Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. CODES: AH, A, CC, DW, OW, TS

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

Thames Reach (Employment Academy)

Monday-Friday: 9am-4pm; Supports homeless, vulnerable and isolated men and women through a range of services, activities and accommodation projects. Their aim is for the people they help to have decent homes, supportive relationships and fulfilling lives. Phone or email enquiries@thamesreach.org.uk for more info. CODES: MH, AH, CA, ET, IT, OL, OW, TS

The Manna Centre

Monday-Sunday: 8:30am-1:30pm (Open for breakfast, lucnch & showers); Monday-Friday: 8:30am-1:30pm (Housing & welfare advice, mobile phone charging); Monday, Wednesday, Friday: 9am-12pm (Nurse); Monday: 10am-10:45am (clothing store by ticket only); Monday-Thursday: 10am-10:45am (computers); Tuesday: 10am-11:30am (mental health); Tuesday: 10am-1pm (chiropodist, every second week); Monday: 10am-1pm (accommodation advice at 020 7403 1931 (option 1)); Please note this service is only available on a Monday and for those looking for accommodation only. CODES: MH, BS, FF, MS, TS, SF, FA, L, IT

Waterloo Legal Advice Service

Covers children, crime, domestic violence, education, employment, family, housing, immigration etc. Written advice, casework, initial advice and form-filling. CODES: C, LA, TS, AH

Zacchaeus 2000 Trust (Z2K)

Monday-Friday: 10am-4pm (advice, by appointment); We are a leading anti-poverty charity working to end UK poverty through providing expert frontline advice and representation services and campaigning for change. Zacchaeus 2000 Trust can provide: Advice and representation to those in debt with essential household bills (ie, council tax, rent and fuel bills); support with housing issues and benefit issues; disability benefits tribunal representation. Appointments by referral only, see website for self-referral form. CODES: TS, LA, FA, BA

Advicenow

Independent website providing up-to-date information on rights & legal issues. CODES: AH, AD, LA, TS, ET

Royal British Legion

Monday-Sunday: 8am-8pm (helpline); Delivers information, advice and support to members of the British armed forces, reservists, veterans and their families across the UK. Visit one of their centres, phone or use their online resources to find out more. CODES: AH, AD, CC, CA, DA, ET, IT, OW, TS, BA, MH

Casus Omissus - The Aberdeen Law Project

Monday-Friday: 10am-5pm; Thursday: 5:30pm-7:30pm; Initial advice, written advice, casework, representation and form-filling for residents of Scotland. Covers employment, housing, benefits etc. CODES: AH, CC, TS, LA

Crisis Skylight (Edinburgh)

Monday, Wednesday, Thursday, Friday: 9:30am-3:30pm; Tuesday: 12:30pm-3:30pm; We work with people in Edinburgh to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing. How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them. Before you visit, we would recommend that you find out what Crisis can offer you in Edinburgh. You can then contact us by phone or email so that we can discuss the best options for your situation CODES: ET, IT, LF, TS, MH, MS, CA

Crossreach (Cunningham House)

Monday-Sunday: 12am-12am (open 24/7); Ring or visit site for information. Short-term supported residential accommodation for single homeless people (18-65) who have additional support needs they wish support with; such as offending, drug, alcohol and mental health matters. Please contact the City of Edinburgh Council if you wish to be referred. CODES: AH, TS, DA, BA

Crossreach Move On (Whiteinch)

Monday-Friday: 8am-10pm (phone for referral only); Saturday & Sunday: 9am-5pm; Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered. CODES: MH, AH, A, C, DW, TS, SF, ET

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm; Wednesday: 10am-5pm; 'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more. CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A

Glasgow Access Hub (Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in; Wednesday: 10am-5pm drop-in; 'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7) CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A

Glasgow City Mission

Monday-Friday: 10am-8pm Drop-in; Monday-Friday: 1pm-2pm Lunch; Monday-Friday: 6:30pm-8pm Dinner; Monday & Wednesday: 2pm-4pm Various project workers; We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money. CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC

LHM360 (Lodging House Mission)

Monday-Friday: 8:30am-10am (Free breakfast); Monday-Thursday: 12pm-2pm (Free lunch, starts 1:30pm on Fridays); Monday-Friday: 8:30am-3pm Drop-in; Offering classes in our Learning Centre, workshops, emotional support, benefits checks, filling out forms and signposting to relevant organisations. Phone or drop-in for info on other services like Narcotics Anonymous. CODES: AH, AD, B, CC, BS, CA, CL, C, DT, ET, FF, IT, LS, SH, TS, LF

Positive Action In Housing

Monday-Thursday: 9:30am-4pm; Monday & Tuesday: 10:30am-1pm (Housing Advice drop-in); Independent, multilingual homelessness and human rights charity dedicated to supporting people from asylum seeker, refugee and ethnic minority communities. Self-referral at: https://paih.knack.com/room-for-refugees#self-referral CODES: FF, CA, LA, TS, S, FA

Rock Trust (West Lothian)

Monday-Friday: 9am-5pm (hotline); Supported accommodation service by referral only. No drop-in service but call for information. CODES: AH, ET, SF, TS

Rock Trust Youth Housing

Monday-Thursday: 9am-5pm; Friday: 9am-4pm; Wednesday: 9:30am-12:30pm Drop-in; Friday: 9:30am-11am Drop-in; Monday: 1pm-3pm Drop-in; Our Rock Trust Youth Hub in Edinburgh is a friendly space in the heart of the city where we welcome young people aged 16 -25 who are affected by or at risk of homelessness. We offer advice around housing, benefits, and employment. We also provide support with wellbeing and food provisions. CODES: MH, AH, C, TS, ET, BA

Shakti Women's Aid

Monday, Wednesday, Thursday, Friday: 9:30am-4pm; Tuesday: 1pm-4pm; Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse. 24hr Domestic Abuse helpline: 0800 027 1234 CODES: AD, OL, SF, AH, LA, TS

Shelter Scotland - Edinburgh Community Hub

Monday-Friday: 9am-5pm; Information, advice, advocacy and representation for people facing homelessness or bad housing. We have advice online at shelterscotland.org/getadvice, and a free helpline for urgent cases open 9am – 5pm, Monday – Friday on 0808 800 4444. Our Hubs operate drop-ins too, please check shelterscotland.org/edinburgh for times. CODES: AH, AD, OL, TS, LA

The Connect Hub (Simon Community Scotland)

Our vision is for women to be supported in a safe place and able to access pathways for development that supports their wellbeing and growth, allowing them to move beyond homelessness and insecure housing situations. For safety reasons, we have decided to protect the location of The Connect Hub and not display this publicly online. If you are a woman, a service provider, or member of the community and feel you would like more information about The Connect Hub please get in touch with us at connecthub@simonscotland.org CODES: OL, TS, IT, C, CC, ET, MH, BS, LA

The Marie Trust

Monday-Thursday: 10am-5pm Drop-in; Friday: 10am-4:30pm (Drop-in); We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe. CODES: CC, CA, C, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO

University of Strathclyde Law Clinic

Monday-Friday: 9am-5pm ; Monday: 6pm-7:30pm (drop-in 3rd wk of month); Wednesday: 6pm-7:30pm (drop-in 1st wk of month); Legal advice, written advice, casework, representation and form-filling for people who need assistance. Please phone to make sure you are eligible for support. CODES: AD, CC, TS, LA