CODES: mh: Mental health ah: Accommodation/housing advice ad: Advocacy a: Alcohol workers ac: Art classes b: Barber ba: Benefits advice bs: Bathroom/showers be: Bedding ca: Careers advice cl: Clothing store c: Counselling da: Debt advice dt: Dentist dw: Drugs workers et: Education/training ff: Food (free) f: Food fc: Foot care it: Internet access lf: Leisure facilities ls: Luggage storage ms: Medical/health md: Music/drama ne: Needle exchange ol: Outreach worker links ow: Outreach workers sh: Sexual health ts: Tenancy support la: Legal advice l: Laundry ef: Ex-forces eo: Ex-offenders sf: Step-free

AKT (London and nationwide)

020 7831 6562, https://www.akt.org.uk/get-help
Monday-Friday: 10am-4:30pm; Get housing advice by emailing gethelp@akt.org.uk Mon–Fri: 10am–4:30pm Supports LGBT 16–25-year-olds who are homeless or living in a hostile or violent environment because they have come out to their parents or caregiver. Since Covid-19 supports young people online. Staff can also still be contacted as normal. If you have any general enquiries email: contact@akt.org.uk We have offices in London, Manchester, Bristol and Newcastle which are staffed from 10am - 4:30pm Mon-Fri. CODES: MH, SH, C, LA, AH

Queen Mary Legal Advice Centre

Legal Advice Centre, School of Law, Mile End Road E1 4NS
020 7882 3931, http://bit.ly/1Sbx9CP
Monday-Friday: 9am-5pm (remote appointments); By appointment only; term-time only. Asylum, domestic violence, employment, family issues, immigration, LGBT hate crime etc. Pink law gives free advice to the LGBT community. Please leave a brief message for a reply within 3 days. Opening times: 9-5pm Monday to Friday, with drop in clinic - NOW OFFERING REMOTE APPOINTMENTS DUE TO COVID-19. CODES: LA

Stonewall Housing

8 Coppergate House, 10 White’s Row E1 7NF
020 7359 5767 (advice), http://bit.ly/1B8L98a
Monday-Friday: 10am-1pm (advice line 020 7359 5767); Specialist LGBT housing advice and support for people in their own homes or supported housing for young people. Free, confidential housing advice for LGBT people of all ages. Since Covid-19 advice line Mon-Fri 10am-1pm: Option 1 advice. Option 2 advocacy. Option 3 supported housing. CODES: AH, AD, LA

Switchboard LGBT

0300 330 0630, http://bit.ly/2WCxFRC
Monday-Sunday: 10am-10pm (Helpline); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports people who have had problems with the police or have questions about the criminal justice system. Phone or email hello@ switchboard.lgbt or message via the website. Bereavement help available. CODES: LA, AD, MH

Each

0808 1000 143, https://each.education
Monday-Friday: 9am-4pm (helpline); Helpline and support for young people affected by homophobic bullying. Email: info@each.education CODES: AD, C, LA

Galop

0207 704 2040, http://www.galop.org.uk
Monday & Tuesday: 10am-4pm; Wednesday & Thursday: 10am-7:30pm; Friday: 10am-4pm; The LGBT+ anti-violence charity. Offers support for LGBTQ+ people xperiencing hate crime, sexual violence or transphobia. Online chat and free helpine available. Domestic abuse helpline is open Monday – Thursday, 10am to 8:30pm and Friday, 10am to 4:30pm Hate crime helpline is Monday – Friday CODES: LA, C, SH, MH, MS

National LGBT+ Domestic Abuse Helpline

0800 999 5428
Monday & Thursday: 10am-8pm; Tuesday & Wednesday: 10am-5pm; Friday: 1pm-5pm; Tuesday: 1pm-5pm (trans specific service); For LGBT+ people who have experienced hate crime, sexual violence or domestic abuse. Supports lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system. CODES: AD, LA

Prisoners' Advice Service (PAS)

PO Box 46199, EC1M 4XA
020 7253 3323, http://bit.ly/2whwSgU
Monday-Friday: 9:30am-5:30pm ; Monday, Wednesday, Friday: 10am-5pm (advice line, closed 1pm–2pm); Free legal advice and support to adult prisoners through a telephone advice line, letters clinic and legal outreach sessions. CODES: AD, LA

Stonewall Scotland

0800 050 2020, http://www.stonewallscotland.org.uk
Monday-Friday: 9:30am-4:30pm (helpline); Help, information and support for LGBT communities and their allies. Contact Freephone for information. CODES: C, LA, OL

© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity Register No. SC043760 ISSN (online) 1757-0484