Adfam

National charity working to improve life for families affected by drugs and alcohol. Useful resources, including a list of local support groups, on the website. CODES: C, DW, A, MH

Ashford Place

Monday-Thursday: 9:30am-5pm; Friday: 10:30am-5pm; Housing advice by appointment. Advice on housing benefit and support to negotiate new accommodation. CODES: MH, AH, A, CC, CA, CL, DA, ET, IT, MS, MD, OW, TS

Barka UK (Reconnections Project)

Monday-Friday: 9am-4pm (helpline – Polish, Russian, Romanian and English); Offers Eastern European rough sleepers the opportunity to return home. Help with obtaining passports & transportation. Also information on employment, benefits, NI, the law, organisations supporting CEE migrants. Information on CEE Alcoholics Anonymous & Narcotics Anonymous groups. The helpline (0800 171 2926) is provided in Polish & English. CODES: AH, A, CC, CA, DW, OL, LA

Caritas Anchor House

For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk. Opening times: 24/7 CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF

Centrepoint

A Freephone helpline available providing housing advice plus advice via email and live chat (website) for young people 25 and under across England. We are open Monday to Friday 9am – 5pm Unfortunately, we don’t have direct access to accommodation. But we can explain to young people what their housing rights are, signpost them to services in their area that can support them and help them develop a plan of their next steps. CODES: AH, AD, A, C

Enfield and Haringey Homeless Respite, All People All Places

December to April
Monday-Sunday: 7:30pm-8am; Daytime casework (housing, benefits, health) and advocacy all year. From December to March, there is overnight respite offering evening meal, bed and breakfast, but it is recommended that you apply for a place before December to get on the list/waiting list: info@allpeopleallplaces.org. Email contact 7 days per week. Response often immediate, always same day and within 24 hours. Day centre operates 4 or 5 days per week. All enquiries by email: info@allpeopleallplaces.org. CODES: AD, A, AH, BS, BE, CC, DA, L, MD, TS

Haringey Recovery Service

Monday-Friday: 9:30am-5pm; Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development. CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF

Hestia

Supports male and female victims of modern slavery to ensure their voices are heard and they get the support they need to rebuild their lives. Wide range of services - check the website for details. Supported housing for vulnerable young people. CODES: MH, AD, DW, A

London Irish Centre

Has been providing welfare services, and social and cultural events for over 50 years. Ring for service times. CODES: AH, A, CC, CL, C, DW, ET, MD

NEWway Project (Newham)

01 October to 30 April
Monday-Sunday: 7:30pm-8:30am; Referral-only winter night shelter and year-round NEWday centre for homeless people in Newham, with extended Advocacy services and life-skills workshops. Office hours: Monday to Sunday, 9am-2:30pm. CODES: AH, AD, A, DA, DW, FF, L, TS, CC, CL, CA, MS, BS, IT, DT, C, ET, OL

OK Rehab

OK Rehab specialises in addiction treatment. Help is available via both inpatient and outpatient treatment providers. We also work with clinics that are able to facilitate treatment taking place in your own home, who are able to provide professional intervention and home detoxification. At OK Rehab, our aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. OK Rehab is able to locate addiction treatment that’s tailored to your needs. We work in partnership with over 140 treatment providers across the UK and abroad. When you contact us, you discover a wealth of knowledge about the potential pros and cons of each treatment type for your particular needs. Contact us today to find out how we can help. Below, we list a variety of ways we are able to assist you or your loved one in seeking out effective addiction treatment: - An over-the-phone assessment to determine if you require addiction treatment - Access to over 140+ clinics across the UK and abroad -Advice relating to outpatient, residential and home detox services - Access to detox clinics regulated by the Care Quality Commission (CQC) - Fast access to emergency detox treatment, is appropriate - Access to professional interventionists across the UK - Advice by staff members who are themselves in recovery - Information on both private and statutory funded addiction treatment providers CODES: AD, C, DW, A

SPEAR

Monday-Friday: 9:30am-5pm; Since 1987, SPEAR has offered services to thousands of homeless and vulnerable people in and around Richmond, successfully transforming lives and supporting many of their service users to the point that they have achieved total independence. CODES: AH, A, CC, DW, OW, TS

Stoll

Monday-Friday: 8am-8pm (closed 12.30–1.30); Saturday & Sunday: 8am-5pm; Stoll is the leading provider of supported housing for ex-servicemen and women. As well as housing, they provide life-changing support including employment training, advice, addiction services and health and wellbeing activities. CODES: MH, AH, AD, A, CC, CA, C, DA, DW, ET, MD, OW, TS

VoiceAbility

Monday-Friday: 9am-5pm (offices and helplines); UK-wide network of advocacy and service user involvement groups, which offer a services for those who have mental health needs, learning disabilities, dementia, autistic spectrum disorders, physical disabilities, sensory and communication impairments, substance misuse issues, acquired brain injury, a serious physical illness or a dual diagnosis. Check the website or phone to find your nearest branch. CODES: AD, A, DW

Wandsworth Community Drug and Alcohol Service (WCDAS)

Monday, Tuesday, Thursday, Friday: 9am-4:30pm; Wednesday: 1pm-7pm; A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues. CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF

Bethany Christian Trust

Supports individuals and families to help them tackle long-term homelessness problems including addictions, debt, lack of furniture, unemployment and social isolation. Welcome Centre and multiple other services across Scotland – call for information. CODES: AH, A, CA, C, DW, FF, OW

Crossreach (Rankeillor Initiative)

Monday-Friday: 9am-5pm (phone for referrals); For those experiencing homelessness, including those in recovery from substance use, we provide temporary accommodation in shared flats combined with support to help you determine and pursue your goals. Phone for referral. CODES: AH, A, C, DW, CL, CA, ET, OL, BA, MH

Crossreach Move On (Whiteinch)

Monday-Friday: 8am-10pm (phone for referral only); Saturday & Sunday: 9am-5pm; Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered. CODES: MH, AH, A, C, DW, TS, SF, ET

Drinkaware - Drinkline

Monday-Friday: 9am-8pm; Saturday & Sunday: 11am-4pm; Monday-Friday: 9am-2pm (Drinkchat online chat service); Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. CODES: A, C, OL

Drinkaware - Drinkline Scotland

Monday-Friday: 9am-9pm; Saturday & Sunday: 10am-4pm; Free, confidential helpline for people worried about their alcohol intake or anyone concerned about them. CODES: A, C, OL

Dunedin Harbour

Accommodation and support for vulnerable individuals who are sleeping rough or at risk of sleeping rough. Couples and pets accepted. Referral via Edinburgh City Council: 0131 529 7125 or 0800 032 5968 (emergency out of hours). CODES: AH, A, CC, CA, DW, TS, MH, ET, LF, BA

Edinburgh City Youth Cafe

Monday, Wednesday: 6pm-10pm (13–21 year olds); Friday: 6pm-9pm (under 18s); Mondays, Wednesdays and Fridays 6 – 9pm (Drop-in). Crime victims - emotional support C-Cards available for free condoms. Call or email contact@6vt.info CODES: MH, AH, A, C, DA, DW, ET, MS

Edinburgh Support Hub (Streetwork at Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm; Wednesday: 10am-5pm; 'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more. CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A

Glasgow Access Hub (Simon Community Scotland)

Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm drop-in; Wednesday: 10am-5pm drop-in; 'A one-stop shop' for a whole range of support. Drop in to get help with benefits, health, finances, legal advice, access to the digital world and more. Helpline: 0800 027 7466 (open 24/7) CODES: AH, MS, TS, MH, OW, OL, B, ET, LA, BA, AD, A

Glasgow City Mission

Monday-Friday: 10am-8pm Drop-in; Monday-Friday: 1pm-2pm Lunch; Monday-Friday: 6:30pm-8pm Dinner; Monday & Wednesday: 2pm-4pm Various project workers; We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money. CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC

Glasgow Council on Alcohol

Monday-Thursday: 9am-9pm; Friday: 9am-6pm; Saturday: 9am-5pm; GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support. Freephone helpline: 0808 802 9000 CODES: A, C, OL, SF

Hunter Street Complex Needs Service

Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG. REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service. CODES: A, DW, LA, MS, MH, SH, SF

Turning Point Scotland (Alcohol & Drug Crisis)

Monday-Sunday: 12am-12am (open 24 hours); Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision. CODES: A, C, DW, MS, NE, SH, SF, OL

Turning Point Scotland (Alcohol & Drug Recovery)

Monday-Sunday: 12am-12am (24 hour needle exchange & accommodation); Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol. A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days. CODES: A, C, DW, MS, NE, SF, OL

Turning Point Scotland (North East Recovery Hub Edinburgh)

Monday & Wednesday: 9am-5pm; Tuesday & Thursday: 9am-8pm; Friday: 9am-4:30pm; Drop-in to arrange further 1-to-1 support. Needle Exchange Mon – Fri at the times stated above. Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information. CODES: A, C, DW, MS, NE, SH, SF