CODES:
mh: Mental health
ah: Accommodation/housing
ad: Advocacy
a: Alcohol workers
ac: Art classes
b: Barber
cc: Creative classes
bs: Bathroom/showers
be: Bedding
ca: Careers advice
cl: Clothing store
c: Counselling
da: Debt advice
dt: Dentist
dw: Drugs workers
et: Education/training
ff: Free food
fc: Foot care
it: Internet access
lf: Leisure facilities
ls: Luggage storage
ms: Medical/health
md: Music/drama
ne: Needle exchange
ol: Outreach worker links
ow: Outreach workers
sh: Sexual health
ts: Tenancy support
la: Legal advice
l: Laundry
ef: Ex-forces
eo: Ex-offenders
sf: Step-free
ba: Benefits/welfare advice
fa: Financial advice
s: Signposting to other services
Assisted Homes CIC
453 High Road, Wood Green
N22 8JD
0208 889 1119, https://bit.ly/2Oet7xF
Monday-Friday: 9am-5pm;
Assisted Homes recognizes that people suffering from homelessness often need more than just a roof over their heads. The floating support provides a platform for the service users to make the transition to independent living as smoothly as possible.
CODES: AH, CC, DA, TS, SF
Caritas Anchor House
81 Barking Road, Canning Town
E16 4HB
0207 476 6062, http://bit.ly/2a60AZ6
For people affected by homelessness, drug & alcohol misuse, mental health, domestic abuse & offending. Accommodation and varied services. Email info@caritasanchorhouse.org.uk.
Opening times: 24/7
CODES: MH, AH, A, AC, CC, CA, C, DA, DW, ET, IT, MD, SF
Crisis Skylight (London)
50 - 52 Commercial Street
E1 6LT
0300 636 1967, https://www.crisis.org.uk
Monday-Friday: 9:30am-4:30pm;
We work with people in London to help them rebuild their lives and leave homelessness behind for good. We do much of this work through our Skylights – these are centres which exist to support people who are experiencing homelessness or are at risk of homelessness. Skylights can help in finding a home and settling in, finding work and applying for jobs and looking after your health and wellbeing.
How we can help depends on your situation and needs. If another service can provide the support you need, we will refer you to them.
Before you visit, we would recommend that you find out what Crisis can offer you in London. You can then contact us by phone or email so that we can discuss the best options for your situation
CODES: MH, ET, SF, MS, CA, TS
Greenwich Migrant Hub
Woolwich Common Community Centre, Leslie Smith Square
SE18 4DW
07429031389, http://bit.ly/1UiAjYA
Tuesday: 10:30am-1:30pm;
Drop-in centre for free immigration, housing & domestic violence advice, and a hot meal to migrants in Greenwich and neighbouring boroughs.
CODES: AH, AD, CC, FF, LA, SF
Haringey Recovery Service
590 Seven Sisters Road
N15 6HR
020 8801 3999, http://bit.ly/2ZXG9oB
Monday-Friday: 9:30am-5pm;
Works with individuals in recovery from drug & alcohol misuse. Holistic approach, with continued support, equipping people with the skill for self-development.
CODES: AD, A, AC, CC, CA, C, DA, DW, ET, IT, LF, MD, OL, OW, SH, TS, LA, EO, SF
The Manna Centre
12 Melior Street
SE1 3QP
0207 357 9363, https://www.mannasociety.org.uk
Monday-Sunday: 8:30am-1:30pm
(Open for breakfast, lucnch & showers);
Monday-Friday: 8:30am-1:30pm
(Housing & welfare advice, mobile phone charging);
Monday, Wednesday, Friday: 9am-12pm
(Nurse);
Monday: 10am-10:45am
(clothing store by ticket only);
Monday-Thursday: 10am-10:45am
(computers);
Tuesday: 10am-11:30am
(mental health);
Tuesday: 10am-1pm
(chiropodist, every second week);
Monday: 10am-1pm
(accommodation advice at 020 7403 1931 (option 1));
Please note this service is only available on a Monday and for those looking for accommodation only.
CODES: MH, BS, FF, MS, TS, SF, FA, L, IT
Wandsworth Community Drug and Alcohol Service (WCDAS)
St John's Therapy Centre, 162 St John's Hill, Battersea
SW11 1SW
020 8812 4120, http://bit.ly/2IrIDXI
Monday, Tuesday, Thursday, Friday: 9am-4:30pm;
Wednesday: 1pm-7pm;
A consortium between SLaM NHS Foundation Trust, Addaction and St Mungo's which provides specialist treatment for Wandsworth adults affected by drug and/or alcohol issues.
CODES: MH, A, DW, ET, MS, NE, OL, OW, SH, SF
AdvoCard
4 Duncan Place, Edinburgh, EH6 8HW;, and c/o Andrew Duncan Clinic, Royal Edinburgh Hospital, Morningside Place
EH10 5HF
0808 196 3525, http://bit.ly/12gkeX
Monday-Friday: 9am-5pm;
All our services are still open to accept referrals for advocacy support. Independent individual and collective advocacy services for people with mental health problems in Edinburgh.
CODES: MH, AD, SF
Crossreach Move On (Whiteinch)
0/5, 13 Victoria Park Drive South, Whiteinch, Glasgow
G14 9RN
0141 959 5069, https://tinyurl.com/4hm8d8me
Monday-Friday: 8am-10pm
(phone for referral only);
Saturday & Sunday: 9am-5pm;
Temporary furnished accommodation and support to adults in recovery from substance misuse, who have achieved a period of stability through residential or community rehabilitation. Service is mainly for people living clean, but some methadone, etc, users who are stable will be considered.
CODES: MH, AH, A, C, DW, TS, SF, ET
Edinburgh Support Hub (Streetwork at Simon Community Scotland)
22 Holyrood Road, Edinburgh
EH8 8AF
0808 178 2323, https://tinyurl.com/3wtbpeuu
Monday, Tuesday, Thursday, Friday, Saturday, Sunday: 9am-5pm;
Wednesday: 10am-5pm;
'A one-stop shop' for a whole range of support. Please just drop in - you do not need an appointment. We run multiple classes and focus areas throughout the week including; welfare rights, benefits advice, legal advice, health clinics, education classes, barbers and much, much more.
CODES: BA, LA, MS, ET, B, BS, AH, TS, SF, OL, OW, IT, A
Glasgow City Mission
20 Crimea Street, Glasgow
G2 8PW
0141 221 2630, https://www.glasgowcitymission.com
Monday-Friday: 10am-8pm
Drop-in;
Monday-Friday: 1pm-2pm
Lunch;
Monday-Friday: 6:30pm-8pm
Dinner;
Monday & Wednesday: 2pm-4pm
Various project workers;
We offer spirit-led, faith-filled community to vulnerable adults and children within the city, by fighting against poverty and disadvantage in Glasgow. Numerous activities, services and classes for homeless people and those struggling with money.
CODES: MH, AH, A, CA, C, DW, ET, FF, IT, LF, OL, OW, TS, SF, EF, EO, MS, AD, CC
Glasgow Council on Alcohol
14 North Claremont St, Glasgow
G3 7LE
0141 353 1800, https://www.glasgowcouncilonalcohol.org
Monday-Thursday: 9am-9pm;
Friday: 9am-6pm;
Saturday: 9am-5pm;
GCA is an accredited counselling service and provides individual, free and confidential counselling for people experiencing alcohol-related difficulties and those affected by someone else's alcohol use. Group and 1-to-1 support.
Freephone helpline: 0808 802 9000
CODES: A, C, OL, SF
Hunter Street Complex Needs Service
55 Hunter Street, Glasgow
G4 0UP
0141 553 2801
Specialist, highly personalised services for Homelessness, Alcohol and Drug Recovery, Mental Health and Justice Services in the Gallowgate area. CALL BEFORE VISITNG.
REFERRAL ONLY via Glasgow City Council (0141 287 0555) or other homeless service.
CODES: A, DW, LA, MS, MH, SH, SF
Right There (formerly YPeople)
15 Dava Street, Govan, Glasgow
G51 2JA
0141 565 1200
Monday-Friday: 9am-5pm;
Right There walks alongside those who need support, to prevent them becoming homeless or separated from their loved ones.
Rooted in the hearts of local communities across Scotland, our services help to:
- Prevent homelessness through supportive and safe places to call home;
- Help people become more independent with community-based support;
- Improve people’s mental health and wellbeing through mentoring and counselling.
CODES: MH, C, SF, EO, EF, AC, AH
Rock Trust (West Lothian)
20 Grampian Court, Beveridge Square, Livingston
EH54 6QF
01506 591 860, http://bit.ly/1DEgD4k
Monday-Friday: 9am-5pm
(hotline);
Supported accommodation service by referral only. No drop-in service but call for information.
CODES: AH, ET, SF, TS
Shakti Women's Aid
Norton Park, 57 Albion Road, Edinburgh
EH7 5QY
0131 475 2399, http://shaktiedinburgh.co.uk
Monday, Wednesday, Thursday, Friday: 9:30am-4pm;
Tuesday: 1pm-4pm;
Support and information to Black Minority Ethnic (BME) women, children and young people experiencing and/or fleeing domestic abuse, forced marriage and anti-LGBTQI+ abuse.
24hr Domestic Abuse helpline: 0800 027 1234
CODES: AD, OL, SF, AH, LA, TS
The Access Place - South Gray's
The Access Place, 6 South Gray's Close, Edinburgh
EH1 1NA
0131 529 5015
Monday, Wednesday, Thursday, Friday: 9am-5pm
(closed 1pm-2pm);
Tuesday: 10am-5pm
(closed 1pm-2pm);
GP surgery specialising in the complex needs of those experiencing homelessness. Register online or on phone.
Please note, we open at 10am on Tuesday.
CODES: MH, AD, MS, SF
The Marie Trust
29 Albion Street, Glasgow
G1 1LH
0141 286 0065, https://www.themarietrust.org
Monday-Thursday: 10am-5pm
Drop-in;
Friday: 10am-4:30pm
(Drop-in);
We offer IT access, aslyum and refugee support and legal education among other services. We regret to inform you that we will no longer be offering our Housing and Welfare Service, or the Training Kitchen and Cafe.
CODES: CC, CA, C, OL, OW, TS, ET, MH, AD, AH, IT, SF, EO
Turning Point Scotland (Alcohol & Drug Crisis)
80 Tradeston Street, Glasgow
G5 8BG
0141 420 6969, https://tinyurl.com/4y6e8yxe
Monday-Sunday: 12am-12am
(open 24 hours);
Offers integrated health and social care which provides low threshold, direct access services for people experiencing a crisis due to alcohol or other drug use including people who may be experiencing homelessness. These include a crisis residential unit, 24-hour Injecting Equipment Provision (needle exchange), woundcare, harm reduction advice, signposting and naloxone training and provision.
CODES: A, C, DW, MS, NE, SH, SF, OL
Turning Point Scotland (Alcohol & Drug Recovery)
112 Commerce Street, Tradeston, Glasgow
G5 8DW
0141 948 0092, https://tinyurl.com/wzzuwmbz
Monday-Sunday: 12am-12am
(24 hour needle exchange & accommodation);
Needle exchange & temp accommodation. 24 hour service for homeless people in crisis because of mental health, drugs or alcohol.
A 12-bed residential unit provides a safe environment to withdraw from a chaotic lifestyle. Average stay is 28–36 days.
CODES: A, C, DW, MS, NE, SF, OL
Turning Point Scotland (North East Recovery Hub Edinburgh)
5 Links Place, Leith, Edinburgh
EH6 7EZ
0131 554 7516, http://tinyurl.com/jxykwdhb
Monday & Wednesday: 9am-5pm;
Tuesday & Thursday: 9am-8pm;
Friday: 9am-4:30pm;
Drop-in to arrange further 1-to-1 support.
Needle Exchange Mon – Fri at the times stated above.
Range of addiction and recovery services open to men and women aged 16 and over who are aware they have a substance misuse problem and would like to start their recovery journey. Other services across Edinburgh available: call freephone number for information.
CODES: A, C, DW, MS, NE, SH, SF
© Copyright 2014 the Pavement, Established 2005 Registered Charity No. 1110656 Scottish Charity
Register No. SC043760 ISSN (online) 1757-0484